Quality Inn & Suites Gorham Riverside
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Summary of reviewsQuality Inn & Suites stands out as a convenient and comfortable choice for travelers, primarily due to its prime location in the heart of town. Guests appreciate the hotel's proximity to local attractions, restaurants, shops, and outdoor experiences like the presidential hike and Mount Washington. Ski enthusiasts find its nearness to Sunday River Ski Resort particularly appealing. The hotel provides ample parking and spacious accommodations, making it suitable for last-minute bookings, thus adding to its appeal as a travel hub.
Guests frequently commend the staff for their friendliness and helpfulness, with specific mentions of accommodating front desk personnel who contribute to a welcoming hotel atmosphere. Room service gets high marks for efficiency, reinforcing the staff's commitment to guest satisfaction. Although there are occasional reports of rudeness, the overall sentiment is positive.
The rooms at Quality Inn & Suites are generously sized and comfortable, praised for their cleanliness and the quality of the beds and pillows, which help ensure a restful night's sleep. However, some note the need for updates, especially concerning worn carpets and the musty odors in certain areas, which could be improved.
The breakfast experience is one area where improvements are suggested. While the cleanliness of the breakfast area and the availability of fun features like a waffle maker are appreciated, guests often find the selection lacking. More variety and better restocking would enhance the experience.
The pool area, featuring a spacious heated pool, a jacuzzi, and a sauna, adds value for guests seeking leisure amenities. Despite some finding the facilities somewhat dated, the pool and hot tub are highlights. The overall maintenance of the hotel and its condition reflect its age, but it remains efficient and delivers essential services effectively.
Overall, Quality Inn & Suites balances practicality and hospitality, with its strong points being its strategic location and dedicated staff, providing a comfortable and pleasant stay for guests amidst the charm of town and nature.
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Guests frequently commend the staff for their friendliness and helpfulness, with specific mentions of accommodating front desk personnel who contribute to a welcoming hotel atmosphere. Room service gets high marks for efficiency, reinforcing the staff's commitment to guest satisfaction. Although there are occasional reports of rudeness, the overall sentiment is positive.
The rooms at Quality Inn & Suites are generously sized and comfortable, praised for their cleanliness and the quality of the beds and pillows, which help ensure a restful night's sleep. However, some note the need for updates, especially concerning worn carpets and the musty odors in certain areas, which could be improved.
The breakfast experience is one area where improvements are suggested. While the cleanliness of the breakfast area and the availability of fun features like a waffle maker are appreciated, guests often find the selection lacking. More variety and better restocking would enhance the experience.
The pool area, featuring a spacious heated pool, a jacuzzi, and a sauna, adds value for guests seeking leisure amenities. Despite some finding the facilities somewhat dated, the pool and hot tub are highlights. The overall maintenance of the hotel and its condition reflect its age, but it remains efficient and delivers essential services effectively.
Overall, Quality Inn & Suites balances practicality and hospitality, with its strong points being its strategic location and dedicated staff, providing a comfortable and pleasant stay for guests amidst the charm of town and nature.
Hotel near Ski Resorts
Located in Gorham, offering convenient access to Wildcat Mountain. Provides standard hotel amenities and comfortable accommodations. Offers a budget-friendly option for ski travelers.
Dog Friendly Hotel
Quality Inn & Suites is known to be pet friendly with an indoor pool. The hotel offers a balance of comfort and convenience for pet owners.
Business Hotel
This hotel offers airport shuttle services and spa services. It provides essential amenities for a business traveler.
Accessible Hotel
Quality Inn & Suites hotels usually offer standard accessible rooms and features, making it a reliable choice.
3-Star Hotel
Quality Inn & Suites is noted for being a mountain property with two meeting rooms. It provides essential amenities for a comfortable stay and is a Choice Hotels branded hotel.
Hotel with Indoor Pool
This hotel offers an indoor heated pool, a sauna, and a jacuzzi. It provides a comfortable and convenient indoor swimming option.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool Pool Lap Lanes
Hotel with Pool Lap Lanes
Guest Reviews
Nestled in the heart of town, the Quality Inn & Suites stands out for its prime location, making it a convenient choice for travelers eager to explore the local area. Guests frequently praise the ease of access to nearby restaurants and shops, making dining and shopping a seamless experience. For outdoor enthusiasts, the hotel serves as an ideal starting point for the presidential hike and provides quick access to Mount Washington. Ski lovers will appreciate its proximity to Sunday River Ski Resort. With ample parking and spacious accommodations, the hotel is well-suited for last-minute bookings, enhancing the ease of travel. Overall, Quality Inn & Suites offers a comfortable and strategically located base for guests who prioritize being amidst nature and local attractions.
The breakfast experience at Quality Inn & Suites seems to be a mixed bag, with several aspects highlighted by guests. The positives emphasize the cleanliness of the breakfast area and the enjoyment of making waffles using the waffle maker, which stood out as a fun activity. Some guests appreciated the availability of key items related to a continental breakfast, like bagels and coffee. Despite these positives, the breakfast offering generally lacked variety and did not meet expectations, with many guests highlighting its limited options. This included a basic selection that often ran out quickly and was not replenished efficiently. The breakfast room itself was described as small and worn, which made the experience crowded and lackluster, particularly when more than a few people tried to access food simultaneously. Overall, guests suggest that an update to the breakfast options and more consistent replenishment are needed to enhance the breakfast experience.
Quality Inn & Suites offers its guests generously sized rooms, providing plenty of space to settle in and enjoy their stay. The comfort level of the beds and pillows receives positive mentions, ensuring a restful night's sleep. Many guests appreciate the cleanliness of the rooms, highlighting them as clean, spacious, and comfortable. However, some reviews mention a need for updates, with carpets often found to be stained and some areas not thoroughly cleaned. A few rooms had issues with musty odors and insufficient window cleaning. Additionally, the location and staff service are noted, though not extensively detailed in the reviews. While the rooms provide excellent space, there are a few elements such as the bathroom setup and maintenance that may require attention to enhance guest experiences fully.
The beds at Quality Inn & Suites offer a mixed experience for guests. Many guests find the king-size beds and others at the hotel to be very comfortable, often highlighting the comfort of the beds and the high-quality comforters. However, some guests have noted issues, such as beds being uncomfortably low to the ground and lacking a mattress pad or fitted sheets. Additionally, the quality of the pillows has received criticism. Overall, the comfort of the beds is generally appreciated, though there are occasional concerns about bedding and bed height.
Quality Inn & Suites has received a range of feedback regarding its cleanliness. Many guests have appreciated the cleanliness of the rooms, noting that they were nice, comfortable, and generally clean, providing a quiet environment conducive to resting. However, there were inconsistencies reported, with some visitors pointing out issues like the presence of strong odors in the hallways, reminiscent of curry, which also permeated the rooms. Despite the overall cleanliness, there have been specific complaints about cleanliness in bathrooms and carpets, with some reports of unpleasant odors and noticeable stains. Additionally, the general condition of the facility, including peeling paint and outdated fixtures, has been noted, suggesting room for improvement in maintenance. While some guests highlighted the lack of essential items such as washcloths and clean towels, the hotel overall seems to ensure a basic level of cleanliness and comfort in its rooms.
The staff at Quality Inn & Suites is frequently praised for their friendliness and helpfulness. Guests found the front desk personnel polite and accommodating, with instances highlighting specific members, such as a young lady who was particularly lovely during check-in and a front desk employee with curly hair who was notably helpful. New staff members also made positive impressions, contributing to the overall welcoming atmosphere of the hotel. Room service requests are attended to efficiently, underscoring the staff’s commitment to guest satisfaction. Although a few reviews mention encounters with rudeness, the prevailing sentiment is one of appreciation for the supportive and amiable nature of the hotel staff.
The Quality Inn & Suites offers a mixed experience when it comes to its pool facilities. Visitors will find the pool area includes a spacious heated pool, a jacuzzi, and a sauna, adding a touch of relaxation to their stay. Many guests appreciated the features of the pool and hot tub, describing them as nice and wonderful, complementing their hotel visit. However, some found the pool and hot tub area to be somewhat dated and expressing disappointment. The jacuzzi and a large heated pool seem to be highlights for those seeking leisure amenities at the hotel. Despite the location of the pool being across the parking lot, these facilities add value to the stay, especially given the overall price point of the hotel. While the signage for the pool area might need improvement, the quality of the breakfast was an added bonus for guests who enjoyed the overall services.
Quality Inn & Suites offers a stay that balances practicality and hospitality. While the building itself might show signs of age, it remains efficient, serving its purpose for travelers. The standout feature of this hotel is undoubtedly its staff, who are consistently described as nice, welcoming, and particularly accommodating, enhancing the overall guest experience. The hotel presents an air of faded glory, suggesting a once-grand establishment that continues to deliver essential services with dedication. Despite some lower ratings, there are guests who appreciate the positive aspects of the accommodations, which include a welcoming atmosphere and effective service.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Pool
3 Star
Yes, Quality Inn & Suites Gorham Riverside has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Quality Inn & Suites Gorham Riverside.
Yes, Quality Inn & Suites Gorham Riverside welcomes dogs.
No, parking facilities aren't available at Quality Inn & Suites Gorham Riverside.
No, Quality Inn & Suites Gorham Riverside doesn't have a gym.
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