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Big Hotels with Swimming Pool in Gramado
15 HOTELS IN GRAMADORanking can be influenced by the commissions we receive.
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+3
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Summary of reviews
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Categories
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Big
Luxury
$
Info
Summary of reviews
Hotel Alpestre is a fantastic hotel that offers a peaceful stay while being well-situated and located near the center of Gramado. The hotel's location is excellent with easy access on foot to restaurants, markets and local sights. The breakfast is diverse, delicious and exceptional with colonial-style options and gluten-free and lactose-free products. The rooms are comfortable, spacious and clean with lovely décor and excellent accommodations. The staff is friendly, obliging, attentive and well-trained, providing exceptional service. The hotel offers a reliable internet connection and an impressive pool area with indoor and outdoor pools, including a kids' pool. The hotel is family-friendly with a well-equipped playroom and professional and entertaining recreation activities. The beds are comfortable with soft pillows and cozy mattresses. The hotel also offers great indoor pools, both covered and uncovered with truly heated water. The only downside is the mixed feelings regarding parking with some guests finding it pricey. Overall, Hotel Alpestre provides an unforgettable stay with exceptional comfort, cleanliness and convenience.
Categories
Pool
Indoor Pool
Outdoor Pool
Big
Sustainability Journey
$
+2
Info
Summary of reviews
Prodigy Gramado by Wish earns high marks across multiple categories with a significant focus on its primary positive aspects. The hotel's excellent location in the heart of Gramado is frequently highlighted, as it provides seamless access to major attractions and facilities, enhancing the guests' overall experience. Surrounded by top restaurants, shops and entertainment venues, the proximity to key sites ensures a convenient and enjoyable stay. Beautiful city views from various points in the hotel also add to its charm.
Regarding accommodations, reviews commend the spacious, comfortable and modern rooms. Guests appreciate the comfortable beds, fresh linens and meticulous room cleanliness. The hotel staff are often described as friendly, professional and attentive, contributing to a warm and welcoming environment. Special praise is given to specific staff members who go above and beyond in their service.
Breakfast at Prodigy Gramado by Wish is generally well-received with guests enjoying the variety and quality of the offerings. However, there is room for improvement in replenishing items more efficiently and incorporating more variety and regional specialties. Dinner experiences are mixed with some guests praising the exceptional pizza and candlelight dinners, but noting the need for a broader menu and more consistent food quality.
The hotel's facilities, including a well-equipped gym and an aesthetically pleasing pool area, contribute positively to guest satisfaction. Yet, there are occasional complaints about lack of heating in the pool and limited gym equipment. On the cleanliness front, the hotel is often praised for maintaining high standards, although certain areas could benefit from more thorough cleaning.
Families find Prodigy Gramado by Wish to be a welcoming and accommodating choice, enjoying the spacious rooms and many nearby attractions. Despite a few minor drawbacks, such as occasional noise and limited family-specific services, the overall family experience remains highly positive.
While the hotel offers good Wi-Fi and the convenience of ordering room service online, the connectivity can be inconsistent, requiring improvements in reliability, especially in guest rooms. Parking services also draw mixed reviews due to high costs and occasional inefficiencies with some guests feeling the fees should be included in the accommodation rate.
Overall, Prodigy Gramado by Wish stands out as a well-regarded option for travelers seeking comfort, excellent service and a prime location, providing a consistent and satisfying experience for its guests.
Regarding accommodations, reviews commend the spacious, comfortable and modern rooms. Guests appreciate the comfortable beds, fresh linens and meticulous room cleanliness. The hotel staff are often described as friendly, professional and attentive, contributing to a warm and welcoming environment. Special praise is given to specific staff members who go above and beyond in their service.
Breakfast at Prodigy Gramado by Wish is generally well-received with guests enjoying the variety and quality of the offerings. However, there is room for improvement in replenishing items more efficiently and incorporating more variety and regional specialties. Dinner experiences are mixed with some guests praising the exceptional pizza and candlelight dinners, but noting the need for a broader menu and more consistent food quality.
The hotel's facilities, including a well-equipped gym and an aesthetically pleasing pool area, contribute positively to guest satisfaction. Yet, there are occasional complaints about lack of heating in the pool and limited gym equipment. On the cleanliness front, the hotel is often praised for maintaining high standards, although certain areas could benefit from more thorough cleaning.
Families find Prodigy Gramado by Wish to be a welcoming and accommodating choice, enjoying the spacious rooms and many nearby attractions. Despite a few minor drawbacks, such as occasional noise and limited family-specific services, the overall family experience remains highly positive.
While the hotel offers good Wi-Fi and the convenience of ordering room service online, the connectivity can be inconsistent, requiring improvements in reliability, especially in guest rooms. Parking services also draw mixed reviews due to high costs and occasional inefficiencies with some guests feeling the fees should be included in the accommodation rate.
Overall, Prodigy Gramado by Wish stands out as a well-regarded option for travelers seeking comfort, excellent service and a prime location, providing a consistent and satisfying experience for its guests.
Categories
Pool
Heated Pool
Indoor Pool
Big
Honeymoon
$
+3
Info
Summary of reviews
Hotel Laghetto Toscana in Gramado is highly praised for its prime location and accessibility. Guests appreciate its proximity to the city center, nearby Canela and the picturesque scenery of the Quilombo Valley. The strategic placement allows for convenient exploration of Gramado's main attractions with many pointing out the incredible valley views from their rooms.
The hotel’s breakfast receives widespread acclaim for its variety and taste, catering to diverse palates with an extensive selection of breads, snacks, cakes and drinks. Though occasionally crowded, the overall experience remains largely positive.
Rooms at Hotel Laghetto Toscana are noted for their spaciousness, cleanliness and comfort. Travelers frequently highlight the stunning valley views, comfortable beds and practical facilities like mini kitchenettes. While some rooms show minor signs of aging and could use minor renovations, the general sentiment is one of satisfaction with the accommodations.
Cleanliness is a strong suit for the hotel with many guests commending the spotless environment and the diligence of the housekeeping staff. Nevertheless, a few guests have encountered minor lapses in maintenance and upkeep.
The staff at Hotel Laghetto Toscana are celebrated for their exceptional service. Friendly, polite and helpful, staff members like Marcelo and Paulo make a significant impact on the guests' experiences, creating a welcoming and hospitable environment.
The hotel offers a variety of leisure options with its cozy, family-friendly pool area being a central highlight. The heated pool, complemented by a lovely valley view, is especially popular among both adults and children. Despite occasional issues with pool maintenance and scheduling restrictions, the overall pool experience is positive.
Family-friendly amenities contribute to the hotel's appeal. Spacious rooms with child-friendly features, a well-maintained kids’ area and a game room ensure an enjoyable stay for families. The pet-friendly policy adds to the welcoming atmosphere.
On the downside, parking facilities receive mixed reviews. Guests often find the parking complicated and expensive with limited spaces and challenging access, which detracts from the otherwise pleasant stay.
In summary, Hotel Laghetto Toscana combines breathtaking views, strategic location, excellent service and family-friendly amenities to offer a largely positive guest experience. Minor areas for improvement do not significantly overshadow the compelling qualities that make it a favored choice for visitors to Gramado.
The hotel’s breakfast receives widespread acclaim for its variety and taste, catering to diverse palates with an extensive selection of breads, snacks, cakes and drinks. Though occasionally crowded, the overall experience remains largely positive.
Rooms at Hotel Laghetto Toscana are noted for their spaciousness, cleanliness and comfort. Travelers frequently highlight the stunning valley views, comfortable beds and practical facilities like mini kitchenettes. While some rooms show minor signs of aging and could use minor renovations, the general sentiment is one of satisfaction with the accommodations.
Cleanliness is a strong suit for the hotel with many guests commending the spotless environment and the diligence of the housekeeping staff. Nevertheless, a few guests have encountered minor lapses in maintenance and upkeep.
The staff at Hotel Laghetto Toscana are celebrated for their exceptional service. Friendly, polite and helpful, staff members like Marcelo and Paulo make a significant impact on the guests' experiences, creating a welcoming and hospitable environment.
The hotel offers a variety of leisure options with its cozy, family-friendly pool area being a central highlight. The heated pool, complemented by a lovely valley view, is especially popular among both adults and children. Despite occasional issues with pool maintenance and scheduling restrictions, the overall pool experience is positive.
Family-friendly amenities contribute to the hotel's appeal. Spacious rooms with child-friendly features, a well-maintained kids’ area and a game room ensure an enjoyable stay for families. The pet-friendly policy adds to the welcoming atmosphere.
On the downside, parking facilities receive mixed reviews. Guests often find the parking complicated and expensive with limited spaces and challenging access, which detracts from the otherwise pleasant stay.
In summary, Hotel Laghetto Toscana combines breathtaking views, strategic location, excellent service and family-friendly amenities to offer a largely positive guest experience. Minor areas for improvement do not significantly overshadow the compelling qualities that make it a favored choice for visitors to Gramado.
Categories
Pool
Heated Pool
Indoor Pool
Big
Honeymoon
$
+2
Info
Summary of reviews
Master Gramado Hotel - Espaço Kids Incrível receives favorable reviews for several aspects, making it an attractive choice for guests, especially families. The hotel benefits from an exceptional location in the heart of Gramado, which allows guests to easily explore the city center and nearby attractions on foot. Situated just off Borges de Medeiros Avenue, this serene yet accessible position enhances its appeal as a tranquil retreat close to the action.
The breakfast experience garners widespread acclaim, frequently highlighted as a stand-out feature. Guests praise the diverse and plentiful options, along with the excellent service from the staff. Though there are occasional remarks about repetitiveness and minor quality issues, the overall sentiment describes the breakfast as sensational and a highlight of the stay.
Rooms at the hotel are noted for their spaciousness and comfort, offering stunning views of the Quilombo Valley. Families appreciate the ample room sizes and child-friendly amenities. However, there are recurring comments about aged furniture, humidity issues and occasional maintenance problems like mold and poor air conditioning. Despite these, the cleanliness and cozy atmosphere are notable positives.
The hotel's cleanliness receives mixed reviews. While many guests commend the thorough daily cleaning service and well-maintained common areas, some point out issues such as mold, musty smells and inadequate maintenance in certain rooms, particularly in the basement. These areas show a need for improved ventilation and attention to detail in cleaning.
Service at the Master Gramado Hotel generally receives high marks for the staff's courtesy, attentiveness and helpfulness. The friendly and accommodating personnel significantly enhance the guest experience, although occasional lapses in efficiency, especially during check-out, are noted.
Families are particularly drawn to the hotel due to its exceptional kids' amenities, including a spacious and well-equipped play area. The diverse activities and dedicated spaces for children ensure an engaging and enjoyable stay, earning the hotel considerable praise from parents.
However, some facilities, such as dinner service and the pool, have room for improvement. While special event dinners are highly appreciated, regular dinner services struggle with consistency and quality. The pool area, though offering incredible views, faces criticisms for maintenance issues, mold and the lack of heating.
The gym is well-received for its spaciousness and variety of equipment, contributing positively to the overall guest experience. However, the Wi-Fi is a significant downside with many guests encountering unreliable connectivity in rooms, which can be problematic for those needing a stable internet connection.
Parking services are secure and spacious, but the additional fee for parking is a common point of contention among guests. The cost, along with occasional operational issues, detracts from the otherwise positive facility.
In summary, Master Gramado Hotel - Espaço Kids Incrível delivers a largely enjoyable experience, particularly for families with its great location, commendable breakfast, spacious rooms and welcoming staff. While certain areas like regular dinner services, maintenance and Wi-Fi connectivity require attention, the hotel's family-friendly amenities and overall comfort make it a prime choice for visitors to Gramado.
The breakfast experience garners widespread acclaim, frequently highlighted as a stand-out feature. Guests praise the diverse and plentiful options, along with the excellent service from the staff. Though there are occasional remarks about repetitiveness and minor quality issues, the overall sentiment describes the breakfast as sensational and a highlight of the stay.
Rooms at the hotel are noted for their spaciousness and comfort, offering stunning views of the Quilombo Valley. Families appreciate the ample room sizes and child-friendly amenities. However, there are recurring comments about aged furniture, humidity issues and occasional maintenance problems like mold and poor air conditioning. Despite these, the cleanliness and cozy atmosphere are notable positives.
The hotel's cleanliness receives mixed reviews. While many guests commend the thorough daily cleaning service and well-maintained common areas, some point out issues such as mold, musty smells and inadequate maintenance in certain rooms, particularly in the basement. These areas show a need for improved ventilation and attention to detail in cleaning.
Service at the Master Gramado Hotel generally receives high marks for the staff's courtesy, attentiveness and helpfulness. The friendly and accommodating personnel significantly enhance the guest experience, although occasional lapses in efficiency, especially during check-out, are noted.
Families are particularly drawn to the hotel due to its exceptional kids' amenities, including a spacious and well-equipped play area. The diverse activities and dedicated spaces for children ensure an engaging and enjoyable stay, earning the hotel considerable praise from parents.
However, some facilities, such as dinner service and the pool, have room for improvement. While special event dinners are highly appreciated, regular dinner services struggle with consistency and quality. The pool area, though offering incredible views, faces criticisms for maintenance issues, mold and the lack of heating.
The gym is well-received for its spaciousness and variety of equipment, contributing positively to the overall guest experience. However, the Wi-Fi is a significant downside with many guests encountering unreliable connectivity in rooms, which can be problematic for those needing a stable internet connection.
Parking services are secure and spacious, but the additional fee for parking is a common point of contention among guests. The cost, along with occasional operational issues, detracts from the otherwise positive facility.
In summary, Master Gramado Hotel - Espaço Kids Incrível delivers a largely enjoyable experience, particularly for families with its great location, commendable breakfast, spacious rooms and welcoming staff. While certain areas like regular dinner services, maintenance and Wi-Fi connectivity require attention, the hotel's family-friendly amenities and overall comfort make it a prime choice for visitors to Gramado.
Categories
Pool
Outdoor Pool
Big
Family
$
+1
Info
Summary of reviews
Hotel Laghetto Gramado is widely recognized for its advantageous location, being close to the city center and major attractions. Situated near Borges de Medeiros Avenue and Joaquina Rita Bier Lake, it allows guests to explore the city easily on foot while enjoying serene lake views. The superb positioning away from the chaotic downtown area complements the excellent service and hospitality provided by the staff.
Guests especially commend the breakfast offerings, noting the high quality and variety of fresh, delicious items available. The breakfast area not only offers scenic views but also provides a pleasant atmosphere, making it an exceptional start to the day. The dinner experience also receives positive remarks with Chef Paulo's outstanding cooking and fair prices adding to the guests' satisfaction despite some logistical issues.
Accommodation at the hotel comes with mixed reviews. While rooms are often described as clean and comfortable with splendid lake views, the small size and inadequate lighting are common complaints. The children's themed rooms, however, are a hit among families, adding a special touch to their stay. Cleanliness is another area where the hotel receives mixed feedback; although many appreciate the meticulous upkeep, inconsistencies in cleaning standards are noted.
The staff's service stands out as a significant highlight with guests frequently praising their friendliness, attentiveness and professionalism. This high level of service considerably enhances the overall guest experience, making the hotel a top recommendation.
The hotel's facilities, including the pool area, are well-received. The heated pools are praised for their cleanliness and temperature, along with the game room and hot tub. Families particularly appreciate the children's recreational amenities and themed rooms, ensuring an enjoyable stay for both parents and kids. However, the gym could benefit from updated equipment and better maintenance.
Parking presents a mixed picture; while the valet service and parking system work efficiently, the additional cost is often criticized. Guests feel the daily rate is too high and not adequately justified by the cramped spaces.
Overall, Hotel Laghetto Gramado excels in providing a pleasant and convenient stay in Gramado, featuring excellent amenities, superb location and outstanding customer service. Room improvements and addressing cleanliness inconsistencies could further enhance the guest experience.
Guests especially commend the breakfast offerings, noting the high quality and variety of fresh, delicious items available. The breakfast area not only offers scenic views but also provides a pleasant atmosphere, making it an exceptional start to the day. The dinner experience also receives positive remarks with Chef Paulo's outstanding cooking and fair prices adding to the guests' satisfaction despite some logistical issues.
Accommodation at the hotel comes with mixed reviews. While rooms are often described as clean and comfortable with splendid lake views, the small size and inadequate lighting are common complaints. The children's themed rooms, however, are a hit among families, adding a special touch to their stay. Cleanliness is another area where the hotel receives mixed feedback; although many appreciate the meticulous upkeep, inconsistencies in cleaning standards are noted.
The staff's service stands out as a significant highlight with guests frequently praising their friendliness, attentiveness and professionalism. This high level of service considerably enhances the overall guest experience, making the hotel a top recommendation.
The hotel's facilities, including the pool area, are well-received. The heated pools are praised for their cleanliness and temperature, along with the game room and hot tub. Families particularly appreciate the children's recreational amenities and themed rooms, ensuring an enjoyable stay for both parents and kids. However, the gym could benefit from updated equipment and better maintenance.
Parking presents a mixed picture; while the valet service and parking system work efficiently, the additional cost is often criticized. Guests feel the daily rate is too high and not adequately justified by the cramped spaces.
Overall, Hotel Laghetto Gramado excels in providing a pleasant and convenient stay in Gramado, featuring excellent amenities, superb location and outstanding customer service. Room improvements and addressing cleanliness inconsistencies could further enhance the guest experience.
Categories
Pool
Heated Pool
Indoor Pool
Children's Pool
Big
Sustainability Journey
$
+2
Info
Summary of reviews
Serrazul Hotel presents an appealing choice for travelers, particularly due to its prime location in the heart of Gramado. Guests repeatedly praise the hotel for its proximity to downtown attractions, shops, restaurants and cafes, allowing for easy exploration without the need for additional transport. The central location also facilitates attendance at local events and offers a pleasant setting for leisurely strolls.
Service is another standout aspect with numerous reviewers highlighting the friendliness, professionalism and attentiveness of the staff. Specific employees often receive commendations for enhancing the guest experience. Moreover, the hotel maintains a high standard of cleanliness across its amenities, including spotless rooms and well-kept common areas, which add to the overall positive atmosphere and comfort.
Families find the hotel particularly accommodating due to its child-friendly amenities and ample space in family rooms. Dedicated areas for children, such as game rooms and playgrounds, ensure that younger guests remain entertained. The proximity to key tourist spots further enhances its convenience for family sightseeing.
The breakfast at Serrazul Hotel consistently draws acclaim for its variety, quality and taste. Guests appreciate the extensive selection of fruits, breads, cakes, juices and cold cuts, often referring to the breakfast spread as exceptional. The cleanliness and pleasant atmosphere of the breakfast area, along with attentive staff, contribute to a noteworthy morning dining experience.
Dinner and bar services also receive positive feedback with guests enjoying high-quality meals and drinks, such as well-prepared steaks, pizzas and standout caipirinhas. While there are occasional mentions of high food prices and the need for dinner reservations, nearby dining alternatives provide additional options.
The hotel's rooms generally receive favorable reviews for being spacious, comfortable and well-decorated with recent renovations adding to their appeal. However, some guests note that older rooms could benefit from further modernization and better maintenance to avoid issues with outdated furniture, humidity and noise disturbances.
The pool and gym facilities are well-regarded with the pool often described as clean, heated and relaxing and the gym praised for its quality and maintenance. These amenities provide enjoyable spaces for both leisure and exercise, complementing the hotel's family-friendly environment.
Despite some inconsistencies in the quality of bedding and occasional WiFi issues, the overall sentiment towards Serrazul Hotel remains highly positive. The hotel's excellent location, commendable service, cleanliness and family-oriented features make it a top choice for visitors seeking a comfortable and enjoyable stay in Gramado.
Service is another standout aspect with numerous reviewers highlighting the friendliness, professionalism and attentiveness of the staff. Specific employees often receive commendations for enhancing the guest experience. Moreover, the hotel maintains a high standard of cleanliness across its amenities, including spotless rooms and well-kept common areas, which add to the overall positive atmosphere and comfort.
Families find the hotel particularly accommodating due to its child-friendly amenities and ample space in family rooms. Dedicated areas for children, such as game rooms and playgrounds, ensure that younger guests remain entertained. The proximity to key tourist spots further enhances its convenience for family sightseeing.
The breakfast at Serrazul Hotel consistently draws acclaim for its variety, quality and taste. Guests appreciate the extensive selection of fruits, breads, cakes, juices and cold cuts, often referring to the breakfast spread as exceptional. The cleanliness and pleasant atmosphere of the breakfast area, along with attentive staff, contribute to a noteworthy morning dining experience.
Dinner and bar services also receive positive feedback with guests enjoying high-quality meals and drinks, such as well-prepared steaks, pizzas and standout caipirinhas. While there are occasional mentions of high food prices and the need for dinner reservations, nearby dining alternatives provide additional options.
The hotel's rooms generally receive favorable reviews for being spacious, comfortable and well-decorated with recent renovations adding to their appeal. However, some guests note that older rooms could benefit from further modernization and better maintenance to avoid issues with outdated furniture, humidity and noise disturbances.
The pool and gym facilities are well-regarded with the pool often described as clean, heated and relaxing and the gym praised for its quality and maintenance. These amenities provide enjoyable spaces for both leisure and exercise, complementing the hotel's family-friendly environment.
Despite some inconsistencies in the quality of bedding and occasional WiFi issues, the overall sentiment towards Serrazul Hotel remains highly positive. The hotel's excellent location, commendable service, cleanliness and family-oriented features make it a top choice for visitors seeking a comfortable and enjoyable stay in Gramado.
Categories
Pool
Heated Pool
Indoor Pool
Big
Family
$
+1
Info
Summary of reviews
Hotel Laghetto Stilo Borges Oficial enjoys an excellent reputation among guests, largely due to its prime location in the heart of Gramado. Situated on Borges de Medeiros Avenue, the hotel places visitors within walking distance of key attractions, popular restaurants and charming cafes. This central positioning allows for easy exploration of Gramado's highlights without the need for a car, greatly enhancing the overall experience.
Guests consistently praise the hotel's spacious and comfortable rooms. These accommodations are well-appreciated for their cleanliness, modern amenities and excellent bedding, ensuring a restful stay. Effective air conditioning, good sound insulation and attentive housekeeping further contribute to the comfort. However, some guests noted minor issues such as noise from the street, occasional maintenance problems and the need for more updated fixtures in certain rooms.
The breakfast at Hotel Laghetto Stilo Borges Oficial stands out as a highlight, receiving high praise for its variety, quality and delicious offerings. Guests appreciate the extensive selection of both sweet and savory items, as well as the inclusion of gluten-free and lactose-free options. While the breakfast space can get crowded and some desire a greater variety of cereals and regional dishes, these issues are relatively minor compared to the overall positive feedback.
Dining experiences are mixed with room service being well-received, especially for its convenience and quality sandwiches. However, the dinner options at the hotel restaurant tend to disappoint some guests due to pricing and inconsistent quality. The restaurant staff are generally praised for their efforts, though improvements in service speed and food variety could enhance the dining experience.
Cleanliness throughout the hotel is generally well-regarded with many guests noting the high standards maintained in the rooms and public areas. Nonetheless, occasional reports of mold and dirty hallways indicate areas that could use more attention.
The hotel's staff are frequently commended for their friendliness, attentiveness and professionalism across all departments. Exceptional service at the reception, housekeeping and restaurant significantly elevates the guest experience, making guests feel welcomed and well-taken care of.
In terms of amenities, the hotel offers reliable and stable Wi-Fi, although a few guests experienced fluctuating speeds. The indoor gym and pool receive mixed reviews; the pool area is largely appreciated for its warmth and relaxed setting, whereas the gym is noted for its limited space and outdated equipment. While the pool area provides a pleasant experience, further enhancements to the gym are suggested.
Parking is a point of contention with guests finding the additional fees for valet service to be somewhat high. Many believe that complimentary parking would improve the overall guest experience.
For families, Hotel Laghetto Stilo Borges Oficial proves to be an ideal choice, offering a range of amenities catered to young children, including a playroom and a dedicated kids' area. The staff's attentiveness and the availability of cribs and bathtubs add to the family-friendly environment.
Overall, Hotel Laghetto Stilo Borges Oficial delivers a strong experience for travelers with its stellar location, comfortable accommodations, exceptional breakfast and outstanding staff service. Minor areas for improvement do not significantly detract from the overall positive impression guests have of their stay.
Guests consistently praise the hotel's spacious and comfortable rooms. These accommodations are well-appreciated for their cleanliness, modern amenities and excellent bedding, ensuring a restful stay. Effective air conditioning, good sound insulation and attentive housekeeping further contribute to the comfort. However, some guests noted minor issues such as noise from the street, occasional maintenance problems and the need for more updated fixtures in certain rooms.
The breakfast at Hotel Laghetto Stilo Borges Oficial stands out as a highlight, receiving high praise for its variety, quality and delicious offerings. Guests appreciate the extensive selection of both sweet and savory items, as well as the inclusion of gluten-free and lactose-free options. While the breakfast space can get crowded and some desire a greater variety of cereals and regional dishes, these issues are relatively minor compared to the overall positive feedback.
Dining experiences are mixed with room service being well-received, especially for its convenience and quality sandwiches. However, the dinner options at the hotel restaurant tend to disappoint some guests due to pricing and inconsistent quality. The restaurant staff are generally praised for their efforts, though improvements in service speed and food variety could enhance the dining experience.
Cleanliness throughout the hotel is generally well-regarded with many guests noting the high standards maintained in the rooms and public areas. Nonetheless, occasional reports of mold and dirty hallways indicate areas that could use more attention.
The hotel's staff are frequently commended for their friendliness, attentiveness and professionalism across all departments. Exceptional service at the reception, housekeeping and restaurant significantly elevates the guest experience, making guests feel welcomed and well-taken care of.
In terms of amenities, the hotel offers reliable and stable Wi-Fi, although a few guests experienced fluctuating speeds. The indoor gym and pool receive mixed reviews; the pool area is largely appreciated for its warmth and relaxed setting, whereas the gym is noted for its limited space and outdated equipment. While the pool area provides a pleasant experience, further enhancements to the gym are suggested.
Parking is a point of contention with guests finding the additional fees for valet service to be somewhat high. Many believe that complimentary parking would improve the overall guest experience.
For families, Hotel Laghetto Stilo Borges Oficial proves to be an ideal choice, offering a range of amenities catered to young children, including a playroom and a dedicated kids' area. The staff's attentiveness and the availability of cribs and bathtubs add to the family-friendly environment.
Overall, Hotel Laghetto Stilo Borges Oficial delivers a strong experience for travelers with its stellar location, comfortable accommodations, exceptional breakfast and outstanding staff service. Minor areas for improvement do not significantly detract from the overall positive impression guests have of their stay.
Categories
Pool
Heated Pool
Indoor Pool
Big
Luxury
$
Info
Summary of reviews
Sky Borges Hotel Alpenhaus - Gramado is highly praised for its superb location, offering a tranquil environment with easy access to Gramado's city center and nearby Canela. The hotel's position near Borges de Medeiros Avenue makes it convenient for guests to explore key attractions, local markets and supermarkets on foot or with a short drive, all while enjoying a peaceful stay without traffic noise.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience.
Categories
Pool
Heated Pool
Indoor Pool
Big
Honeymoon
$
+1
Info
Summary of reviews
Hotel Laghetto Pedras Altas in Gramado enjoys an outstanding reputation among guests, primarily due to its prime location, excellent service and cleanliness. Positioned on a calm street yet close to the bustling city center, its strategic location allows for easy access to notable attractions, restaurants, shops and the bus station. Guests appreciate the convenience and tranquility, making it an ideal base for exploring the heart of Gramado.
The hotel's breakfast service is highly praised for its variety and quality, catering to diverse dietary needs, though some logistical improvements could be made. Dinner at the on-site restaurant is also well-regarded, offering tasty and affordable meals with attentive service.
Rooms are described as modern, clean and comfortable with scenic views available in some. While most guests find them spacious and well-equipped, a few note the rooms can be smaller than expected and occasionally dimly lit. Despite these minor issues, the overall sentiment is positive, emphasizing cleanliness and comfort.
The impeccable cleanliness across all areas, from rooms to common spaces, is frequently highlighted, contributing to a pleasant and hygienic stay. The friendly and professional staff receive consistent commendation for their helpfulness and attentiveness, further enhancing guests' experiences.
Amenities such as free Wi-Fi, a spa with a well-liked sauna and a 24-hour gym, though modestly equipped, add to the hotel's appeal. The indoor heated pool stands out as a significant feature, providing a relaxing environment.
Parking services, while appreciated for their convenience, are noted to be relatively expensive. The hotel’s family-friendly atmosphere is unanimously praised with facilities and services catering well to families, ensuring a cozy and enjoyable stay for guests with children.
Overall, Hotel Laghetto Pedras Altas is highly regarded for its excellent location, cleanliness, welcoming staff and family-oriented services, making it a favored choice for visitors to Gramado.
The hotel's breakfast service is highly praised for its variety and quality, catering to diverse dietary needs, though some logistical improvements could be made. Dinner at the on-site restaurant is also well-regarded, offering tasty and affordable meals with attentive service.
Rooms are described as modern, clean and comfortable with scenic views available in some. While most guests find them spacious and well-equipped, a few note the rooms can be smaller than expected and occasionally dimly lit. Despite these minor issues, the overall sentiment is positive, emphasizing cleanliness and comfort.
The impeccable cleanliness across all areas, from rooms to common spaces, is frequently highlighted, contributing to a pleasant and hygienic stay. The friendly and professional staff receive consistent commendation for their helpfulness and attentiveness, further enhancing guests' experiences.
Amenities such as free Wi-Fi, a spa with a well-liked sauna and a 24-hour gym, though modestly equipped, add to the hotel's appeal. The indoor heated pool stands out as a significant feature, providing a relaxing environment.
Parking services, while appreciated for their convenience, are noted to be relatively expensive. The hotel’s family-friendly atmosphere is unanimously praised with facilities and services catering well to families, ensuring a cozy and enjoyable stay for guests with children.
Overall, Hotel Laghetto Pedras Altas is highly regarded for its excellent location, cleanliness, welcoming staff and family-oriented services, making it a favored choice for visitors to Gramado.
Categories
Pool
Heated Pool
Indoor Pool
Children's Pool
Big
Family
$
Info
Summary of reviews
Wyndham Gramado Termas Resort & Spa is nestled on the outskirts of Gramado, providing a serene retreat surrounded by lush natural landscapes. Its proximity to attractions like Snowland and Acquamotion makes it an ideal location for those with a rental car or who enjoy peaceful settings. Despite the distance from downtown, the resort offers spacious, modern accommodations and amenities that cater to guests seeking tranquility away from urban bustle. Free transfers to the downtown area are available, but having a car is recommended for convenience.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
Categories
Pool
Heated Pool
Indoor Pool
Big
Luxury
$
+1
Info
Summary of reviews
Hotel Laghetto Siena Gramado enjoys praise for its superb location, making it an excellent base for exploring both Gramado and Canela. Guests appreciate the convenience of being close to central attractions and the stunning views of the Quilombo Valley that can be enjoyed from the property. The quiet environment coupled with ample parking adds to its allure, though a few visitors note it may feel slightly distant for those preferring to walk everywhere.
One of the hotel's standout features is its breakfast, which is widely celebrated for its variety, quality and excellent service. With numerous sweet and savory options, the breakfast caters to diverse tastes and consistently enhances the overall guest experience. Minor criticisms pertain to buffet shortages and crowding at peak times, but these do not overshadow the overall positive reception.
The rooms at Hotel Laghetto Siena Gramado are described as clean and cozy with amenities such as air conditioning and minibars. While comfortable beds and well-maintained accommodations are frequently mentioned, some guests find the rooms small and express concerns about noise and water pressure in the bathrooms. Despite these drawbacks, the cleanliness and pleasant decor receive consistent commendations.
Guests often highlight the staff for their exceptional service, characterized by politeness, attentiveness and friendliness. The staff's dedication to making guests feel welcome and resolving issues promptly significantly contributes to the positive experience at the hotel, although there are occasional discrepancies in the service quality at reception.
The hotel’s leisure facilities receive mixed reviews. The heated pool is praised for its warmth and cleanliness, despite its small size leading to occasional crowding. The gym is noted as functional but could benefit from more space, updated equipment and extended hours. Families find the hotel's environment welcoming with a modest kids' area and clean facilities adding to the comfort of their stay.
Parking is another topic of discussion with generally positive feedback on availability tempered by critiques regarding tight spaces and additional charges. Clarity about parking fees and space limitations could improve guest satisfaction in this regard.
Overall, Hotel Laghetto Siena Gramado is celebrated for its excellent location, hearty breakfast, clean accommodations and friendly staff, making it a favored choice for visitors to Gramado. Improvements in room maintenance, gym facilities and parking communication would further enhance the guest experience.
One of the hotel's standout features is its breakfast, which is widely celebrated for its variety, quality and excellent service. With numerous sweet and savory options, the breakfast caters to diverse tastes and consistently enhances the overall guest experience. Minor criticisms pertain to buffet shortages and crowding at peak times, but these do not overshadow the overall positive reception.
The rooms at Hotel Laghetto Siena Gramado are described as clean and cozy with amenities such as air conditioning and minibars. While comfortable beds and well-maintained accommodations are frequently mentioned, some guests find the rooms small and express concerns about noise and water pressure in the bathrooms. Despite these drawbacks, the cleanliness and pleasant decor receive consistent commendations.
Guests often highlight the staff for their exceptional service, characterized by politeness, attentiveness and friendliness. The staff's dedication to making guests feel welcome and resolving issues promptly significantly contributes to the positive experience at the hotel, although there are occasional discrepancies in the service quality at reception.
The hotel’s leisure facilities receive mixed reviews. The heated pool is praised for its warmth and cleanliness, despite its small size leading to occasional crowding. The gym is noted as functional but could benefit from more space, updated equipment and extended hours. Families find the hotel's environment welcoming with a modest kids' area and clean facilities adding to the comfort of their stay.
Parking is another topic of discussion with generally positive feedback on availability tempered by critiques regarding tight spaces and additional charges. Clarity about parking fees and space limitations could improve guest satisfaction in this regard.
Overall, Hotel Laghetto Siena Gramado is celebrated for its excellent location, hearty breakfast, clean accommodations and friendly staff, making it a favored choice for visitors to Gramado. Improvements in room maintenance, gym facilities and parking communication would further enhance the guest experience.
Categories
Pool
Heated Pool
Indoor Pool
Big
Family
$
+2
Info
Summary of reviews
Sky Palace Hotel, situated just outside the heart of Gramado, is celebrated for its peaceful ambiance and stunning natural surroundings. Though a short drive from downtown, the tranquil environment and scenic views make the location ideal for guests seeking serenity while still being within easy reach of main attractions and events. Despite some challenging access points, the hotel is well-appreciated for its convenience and ample parking.
The hotel’s breakfast is a standout feature, often described as exceptional with a varied and high-quality selection that includes fresh fruits, pastries and regional delicacies. Many guests rave about the "colonial-style breakfast" setting, contributing significantly to their overall satisfaction. Although there are occasional minor issues like temperature or long lines, the breakfast experience generally leaves a favorable impression.
While dinners draw mixed reviews, some guests enjoyed the tranquil New Year's Eve dinner and the pleasant ambiance of the dining room. However, there are noted limitations in dining options with some meals failing to meet expectations in terms of variety and warmth. Despite isolated mentions of good room service and fondue dinners, the dining experience appears inconsistent overall.
The rooms at Sky Palace Hotel receive high marks for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable beds, quiet environment and well-maintained furnishings. Minor issues like lack of mirrors or occasional musty smells do not significantly detract from the overall comfort and satisfaction.
Cleanliness is another strong point with impeccable standards maintained across rooms and common areas. Regular, efficient cleaning services and a focus on hygiene, especially in areas like the pool, contribute to the hotel’s reputation. Despite some isolated incidents, the high level of cleanliness remains a consistent positive note.
Exceptional service is a hallmark of the Sky Palace Hotel with staff frequently praised for their friendliness, professionalism and attentiveness. Guests highlight the staff’s efficiency and helpfulness, which greatly enhances the welcoming atmosphere.
Wi-Fi service offers mixed results with some guests finding it perfect and others encountering connectivity issues. Despite occasional lapses in stability and speed, features like free Netflix access and smart TVs are appreciated.
The hotel’s pool area is praised for being heated and clean, making it a favorite among guests, especially families. However, its location outside the main building and occasional overcrowding can pose inconveniences.
The parking facilities are well-received for being spacious and free, though guests would prefer covered parking. Meanwhile, family-oriented amenities such as the SkyKids play area and accommodating staff make the hotel an excellent choice for families looking for a relaxing vacation.
In summary, Sky Palace Hotel offers a blend of serene surroundings, excellent breakfast, comfortable rooms, high cleanliness standards and outstanding staff service, making it a desirable destination for guests seeking tranquility and quality service near Gramado.
The hotel’s breakfast is a standout feature, often described as exceptional with a varied and high-quality selection that includes fresh fruits, pastries and regional delicacies. Many guests rave about the "colonial-style breakfast" setting, contributing significantly to their overall satisfaction. Although there are occasional minor issues like temperature or long lines, the breakfast experience generally leaves a favorable impression.
While dinners draw mixed reviews, some guests enjoyed the tranquil New Year's Eve dinner and the pleasant ambiance of the dining room. However, there are noted limitations in dining options with some meals failing to meet expectations in terms of variety and warmth. Despite isolated mentions of good room service and fondue dinners, the dining experience appears inconsistent overall.
The rooms at Sky Palace Hotel receive high marks for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable beds, quiet environment and well-maintained furnishings. Minor issues like lack of mirrors or occasional musty smells do not significantly detract from the overall comfort and satisfaction.
Cleanliness is another strong point with impeccable standards maintained across rooms and common areas. Regular, efficient cleaning services and a focus on hygiene, especially in areas like the pool, contribute to the hotel’s reputation. Despite some isolated incidents, the high level of cleanliness remains a consistent positive note.
Exceptional service is a hallmark of the Sky Palace Hotel with staff frequently praised for their friendliness, professionalism and attentiveness. Guests highlight the staff’s efficiency and helpfulness, which greatly enhances the welcoming atmosphere.
Wi-Fi service offers mixed results with some guests finding it perfect and others encountering connectivity issues. Despite occasional lapses in stability and speed, features like free Netflix access and smart TVs are appreciated.
The hotel’s pool area is praised for being heated and clean, making it a favorite among guests, especially families. However, its location outside the main building and occasional overcrowding can pose inconveniences.
The parking facilities are well-received for being spacious and free, though guests would prefer covered parking. Meanwhile, family-oriented amenities such as the SkyKids play area and accommodating staff make the hotel an excellent choice for families looking for a relaxing vacation.
In summary, Sky Palace Hotel offers a blend of serene surroundings, excellent breakfast, comfortable rooms, high cleanliness standards and outstanding staff service, making it a desirable destination for guests seeking tranquility and quality service near Gramado.
Categories
Pool
Heated Pool
Indoor Pool
Big
Family
$
Info
Summary of reviews
Sky Premium Hotel Gramado - Ótima Localização is widely favored by guests for its strategic, central location, providing easy access to key attractions and amenities in Gramado. Situated near the city center and notable landmarks, it offers a beautiful, walkable environment with nearby supermarkets and dining options, making it a highly convenient base for both exploration and relaxation. Guests consistently applaud the excellent cost-benefit ratio the hotel offers, enhanced by its friendly and attentive staff, superior breakfast and clean, well-maintained rooms.
The breakfast at Sky Premium Hotel Gramado stands out as a remarkable feature with guests praising its abundant variety and fresh, delicious items akin to a traditional colonial breakfast. The quality of the food and the service contribute significantly to an enjoyable start to the day. The dining experience at the hotel’s restaurant, especially its delicious pizzas and pasta dishes, receives positive feedback, although occasional critiques regarding specific dishes and logistical issues are noted. Overall, the dining experience is seen as a notable perk.
Comfortable accommodations are a major highlight with spacious, cozy rooms that are well-equipped with amenities like heating and air conditioning. Most guests find the rooms satisfactory and restful, despite occasional remarks about sound insulation and the need for maintenance updates. Cleanliness is typically high, though some areas, particularly bathrooms, require more consistent attention. The hotel's upkeep is generally commendable, contributing to a pleasant overall environment.
The staff at Sky Premium Hotel Gramado is frequently praised for their helpfulness and professionalism, contributing to a welcoming and accommodating atmosphere. Employees, especially at the reception, are commended for ensuring a smooth and pleasant guest experience.
However, the hotel's free Wi-Fi service is an area identified for improvement with many guests reporting weak signals and unstable internet connections. The pool facilities receive mixed reviews; while the heated pool and hot tub are appreciated for their warm, luxurious feel, some guests find the pool area small and occasionally in need of more maintenance.
Parking at the hotel is convenient, offering free, secure and covered spaces, though occasionally tight. The valet service is efficient, despite a few logistical challenges. The hotel is also praised for its family-friendly atmosphere, featuring a kids' space, a warm swimming pool and a game room, which make it a favorable choice for families.
Overall, Sky Premium Hotel Gramado is highly regarded for its prime location, excellent service and satisfactory accommodations, offering good value for money and ensuring a comfortable and enjoyable stay for its guests.
The breakfast at Sky Premium Hotel Gramado stands out as a remarkable feature with guests praising its abundant variety and fresh, delicious items akin to a traditional colonial breakfast. The quality of the food and the service contribute significantly to an enjoyable start to the day. The dining experience at the hotel’s restaurant, especially its delicious pizzas and pasta dishes, receives positive feedback, although occasional critiques regarding specific dishes and logistical issues are noted. Overall, the dining experience is seen as a notable perk.
Comfortable accommodations are a major highlight with spacious, cozy rooms that are well-equipped with amenities like heating and air conditioning. Most guests find the rooms satisfactory and restful, despite occasional remarks about sound insulation and the need for maintenance updates. Cleanliness is typically high, though some areas, particularly bathrooms, require more consistent attention. The hotel's upkeep is generally commendable, contributing to a pleasant overall environment.
The staff at Sky Premium Hotel Gramado is frequently praised for their helpfulness and professionalism, contributing to a welcoming and accommodating atmosphere. Employees, especially at the reception, are commended for ensuring a smooth and pleasant guest experience.
However, the hotel's free Wi-Fi service is an area identified for improvement with many guests reporting weak signals and unstable internet connections. The pool facilities receive mixed reviews; while the heated pool and hot tub are appreciated for their warm, luxurious feel, some guests find the pool area small and occasionally in need of more maintenance.
Parking at the hotel is convenient, offering free, secure and covered spaces, though occasionally tight. The valet service is efficient, despite a few logistical challenges. The hotel is also praised for its family-friendly atmosphere, featuring a kids' space, a warm swimming pool and a game room, which make it a favorable choice for families.
Overall, Sky Premium Hotel Gramado is highly regarded for its prime location, excellent service and satisfactory accommodations, offering good value for money and ensuring a comfortable and enjoyable stay for its guests.
Categories
Pool
Heated Pool
Indoor Pool
Big
Family
Categories
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