7,258,491 hotelsin 60 categories
Big Hotels with Swimming Pool in Rio Grande do Sul
57 HOTELS IN RIO GRANDE DO SULRanking can be influenced by the commissions we receive.
$
+8
Info
Summary of reviews
Blue Tree Towers Caxias do Sul garners considerable praise for its exceptional location, providing easy access to the city center, key attractions and convenient routes to Bento Gonçalves. Guests value the hotel's proximity to points of interest and amenities and find the on-site pools, gym and restaurant to enhance their overall experience. Despite a few concerns about the neighborhood during the night, the hotel's strategic position makes it a favored choice among both leisure and business travelers.
The hotel's breakfast experience receives mostly positive feedback with guests often commending the diverse options and pleasant dining environment. However, there is some room for improvement, particularly regarding the variety of fruits and vegan options, as well as the size of the breakfast area which can become crowded.
Dinner at the hotel's restaurant is generally appreciated for its delicious options and fair pricing, although a more extensive menu could improve the dining experience. Guests also noted inconsistencies in the quality of some dishes, such as the fish and occasional closures of the restaurant for reservations.
Rooms at the Blue Tree Towers Caxias do Sul are described as spacious, clean and comfortable. Guests appreciate the large, well-organized layout, cozy decor and comfortable beds. Bathrooms are noted for their cleanliness and good features, although minor improvements such as better blackout curtains and furniture maintenance are suggested.
Cleanliness throughout the hotel receives high marks with guests frequently mentioning the well-maintained rooms and common areas. The staff are widely praised for their politeness, professionalism and exceptional service, creating an accommodating and friendly atmosphere.
The WiFi receives mixed reviews; while some guests find it reliable, others experience connectivity issues and slow speeds. The pool area is generally well-regarded for its pleasant setting and features like the heated pool, though occasional maintenance issues are noted.
Parking convenience is enhanced by the valet service, though it comes at an additional cost that some guests feel should be included in the room rate. The beds are generally comfortable, though opinions vary on mattress firmness and pillows could be improved.
Overall, Blue Tree Towers Caxias do Sul provides a comfortable, well-located and service-oriented stay with room for minor improvements in specific areas.
The hotel's breakfast experience receives mostly positive feedback with guests often commending the diverse options and pleasant dining environment. However, there is some room for improvement, particularly regarding the variety of fruits and vegan options, as well as the size of the breakfast area which can become crowded.
Dinner at the hotel's restaurant is generally appreciated for its delicious options and fair pricing, although a more extensive menu could improve the dining experience. Guests also noted inconsistencies in the quality of some dishes, such as the fish and occasional closures of the restaurant for reservations.
Rooms at the Blue Tree Towers Caxias do Sul are described as spacious, clean and comfortable. Guests appreciate the large, well-organized layout, cozy decor and comfortable beds. Bathrooms are noted for their cleanliness and good features, although minor improvements such as better blackout curtains and furniture maintenance are suggested.
Cleanliness throughout the hotel receives high marks with guests frequently mentioning the well-maintained rooms and common areas. The staff are widely praised for their politeness, professionalism and exceptional service, creating an accommodating and friendly atmosphere.
The WiFi receives mixed reviews; while some guests find it reliable, others experience connectivity issues and slow speeds. The pool area is generally well-regarded for its pleasant setting and features like the heated pool, though occasional maintenance issues are noted.
Parking convenience is enhanced by the valet service, though it comes at an additional cost that some guests feel should be included in the room rate. The beds are generally comfortable, though opinions vary on mattress firmness and pillows could be improved.
Overall, Blue Tree Towers Caxias do Sul provides a comfortable, well-located and service-oriented stay with room for minor improvements in specific areas.
Categories
Pool
Heated Pool
Indoor Pool
Big
Dog Friendly
$
+4
Info
Summary of reviews
Hotel Laghetto Moinhos is celebrated for its prime location in Porto Alegre's tranquil Moinhos de Vento neighborhood, offering easy access to top restaurants, cafes, shops and parks. The upscale and peaceful setting, combined with beautiful architecture and well-maintained common areas, provides a refined ambiance that guests appreciate.
The hotel garners high praise for its extensive and high-quality breakfast, offering a varied selection of breads, cakes, fruits and beverages, contributing to a delightful start to the day. While dinner experiences at the hotel's restaurant are mixed with some guests finding the food tasty and well-served, others report occasional issues with flavor and service speed. However, an adjacent restaurant offers a reliable alternative.
Rooms are described as generally clean and comfortable with good quality showers and bed linens, although their size and lighting occasionally receive criticism. The air conditioning varies in effectiveness, but overall, rooms provide a cozy and quiet environment for a restful stay.
Cleanliness standards are largely impressive with many guests noting the pristine condition of rooms and common areas. However, some inconsistencies and minor issues, particularly in specific areas like the pool or fitness center, suggest room for improvement.
The hotel's staff is frequently highlighted as a standout feature, known for their attentiveness, friendliness and professionalism. Guests consistently report positive interactions with the reception team, contributing to an overall pleasant stay.
Wi-Fi service is generally reliable with good coverage and stable connections, though some inconsistencies in speed and connectivity are noted. The gym, while functional and well-equipped for a quick workout, has room for updates and better maintenance.
The rooftop pool is a notable attraction, appreciated for its beautiful design and great views, despite occasional issues with heating, cleanliness and availability of facilities like chairs and umbrellas.
Parking options are convenient with both self-parking and valet services, though the additional cost and occasional space limitations are minor drawbacks.
For families, the hotel offers a welcoming atmosphere with family travel packages and a pet-friendly policy, although some facilities could be more accommodating for larger families and those with young children.
In summary, Hotel Laghetto Moinhos excels with its excellent location, charming ambiance, high-quality breakfast and exceptional staff service. While there are areas, such as room size, dinner services, cleanliness consistency, gym and pool amenities, that could see improvements, the overall experience remains highly positive for many travelers.
The hotel garners high praise for its extensive and high-quality breakfast, offering a varied selection of breads, cakes, fruits and beverages, contributing to a delightful start to the day. While dinner experiences at the hotel's restaurant are mixed with some guests finding the food tasty and well-served, others report occasional issues with flavor and service speed. However, an adjacent restaurant offers a reliable alternative.
Rooms are described as generally clean and comfortable with good quality showers and bed linens, although their size and lighting occasionally receive criticism. The air conditioning varies in effectiveness, but overall, rooms provide a cozy and quiet environment for a restful stay.
Cleanliness standards are largely impressive with many guests noting the pristine condition of rooms and common areas. However, some inconsistencies and minor issues, particularly in specific areas like the pool or fitness center, suggest room for improvement.
The hotel's staff is frequently highlighted as a standout feature, known for their attentiveness, friendliness and professionalism. Guests consistently report positive interactions with the reception team, contributing to an overall pleasant stay.
Wi-Fi service is generally reliable with good coverage and stable connections, though some inconsistencies in speed and connectivity are noted. The gym, while functional and well-equipped for a quick workout, has room for updates and better maintenance.
The rooftop pool is a notable attraction, appreciated for its beautiful design and great views, despite occasional issues with heating, cleanliness and availability of facilities like chairs and umbrellas.
Parking options are convenient with both self-parking and valet services, though the additional cost and occasional space limitations are minor drawbacks.
For families, the hotel offers a welcoming atmosphere with family travel packages and a pet-friendly policy, although some facilities could be more accommodating for larger families and those with young children.
In summary, Hotel Laghetto Moinhos excels with its excellent location, charming ambiance, high-quality breakfast and exceptional staff service. While there are areas, such as room size, dinner services, cleanliness consistency, gym and pool amenities, that could see improvements, the overall experience remains highly positive for many travelers.
Categories
Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Big
Spa
$
+3
Info
Summary of reviews
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Categories
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Big
Luxury
$
+8
Info
Summary of reviews
Swan Caxias do Sul is a highly recommended hotel for travelers seeking comfort and convenience in the heart of the city. The hotel's excellent location in the city center allows for easy access to shops, restaurants and important locations, making it a great choice for both leisure and business travelers. The facilities and amenities, including the comfortable rooms and pool, receive positive feedback from guests. The hotel staff is attentive, cordial and professional, providing exceptional service to guests. The hotel's cleanliness is outstanding with guests raving about the impeccable organization and tidiness throughout the accommodations. The comfortable beds and great showers are also noteworthy aspects of the hotel. While the breakfast received mixed reviews, the hotel staff's attentive service and swift response to room service requests were highly praised. The heated pool on the rooftop is a standout feature with many guests appreciating its slightly heated temperature and nearby entertainment equipment. Overall, Swan Caxias do Sul is an excellent option for those seeking a comfortable and convenient stay in Caxias do Sul.
Categories
Pool
Heated Pool
Indoor Pool
Big
Dog Friendly
$
Info
Summary of reviews
Hotel Alpestre is a fantastic hotel that offers a peaceful stay while being well-situated and located near the center of Gramado. The hotel's location is excellent with easy access on foot to restaurants, markets and local sights. The breakfast is diverse, delicious and exceptional with colonial-style options and gluten-free and lactose-free products. The rooms are comfortable, spacious and clean with lovely décor and excellent accommodations. The staff is friendly, obliging, attentive and well-trained, providing exceptional service. The hotel offers a reliable internet connection and an impressive pool area with indoor and outdoor pools, including a kids' pool. The hotel is family-friendly with a well-equipped playroom and professional and entertaining recreation activities. The beds are comfortable with soft pillows and cozy mattresses. The hotel also offers great indoor pools, both covered and uncovered with truly heated water. The only downside is the mixed feelings regarding parking with some guests finding it pricey. Overall, Hotel Alpestre provides an unforgettable stay with exceptional comfort, cleanliness and convenience.
Categories
Pool
Indoor Pool
Outdoor Pool
Big
Sustainability Journey
$
+2
Info
Summary of reviews
Prodigy Gramado by Wish earns high marks across multiple categories with a significant focus on its primary positive aspects. The hotel's excellent location in the heart of Gramado is frequently highlighted, as it provides seamless access to major attractions and facilities, enhancing the guests' overall experience. Surrounded by top restaurants, shops and entertainment venues, the proximity to key sites ensures a convenient and enjoyable stay. Beautiful city views from various points in the hotel also add to its charm.
Regarding accommodations, reviews commend the spacious, comfortable and modern rooms. Guests appreciate the comfortable beds, fresh linens and meticulous room cleanliness. The hotel staff are often described as friendly, professional and attentive, contributing to a warm and welcoming environment. Special praise is given to specific staff members who go above and beyond in their service.
Breakfast at Prodigy Gramado by Wish is generally well-received with guests enjoying the variety and quality of the offerings. However, there is room for improvement in replenishing items more efficiently and incorporating more variety and regional specialties. Dinner experiences are mixed with some guests praising the exceptional pizza and candlelight dinners, but noting the need for a broader menu and more consistent food quality.
The hotel's facilities, including a well-equipped gym and an aesthetically pleasing pool area, contribute positively to guest satisfaction. Yet, there are occasional complaints about lack of heating in the pool and limited gym equipment. On the cleanliness front, the hotel is often praised for maintaining high standards, although certain areas could benefit from more thorough cleaning.
Families find Prodigy Gramado by Wish to be a welcoming and accommodating choice, enjoying the spacious rooms and many nearby attractions. Despite a few minor drawbacks, such as occasional noise and limited family-specific services, the overall family experience remains highly positive.
While the hotel offers good Wi-Fi and the convenience of ordering room service online, the connectivity can be inconsistent, requiring improvements in reliability, especially in guest rooms. Parking services also draw mixed reviews due to high costs and occasional inefficiencies with some guests feeling the fees should be included in the accommodation rate.
Overall, Prodigy Gramado by Wish stands out as a well-regarded option for travelers seeking comfort, excellent service and a prime location, providing a consistent and satisfying experience for its guests.
Regarding accommodations, reviews commend the spacious, comfortable and modern rooms. Guests appreciate the comfortable beds, fresh linens and meticulous room cleanliness. The hotel staff are often described as friendly, professional and attentive, contributing to a warm and welcoming environment. Special praise is given to specific staff members who go above and beyond in their service.
Breakfast at Prodigy Gramado by Wish is generally well-received with guests enjoying the variety and quality of the offerings. However, there is room for improvement in replenishing items more efficiently and incorporating more variety and regional specialties. Dinner experiences are mixed with some guests praising the exceptional pizza and candlelight dinners, but noting the need for a broader menu and more consistent food quality.
The hotel's facilities, including a well-equipped gym and an aesthetically pleasing pool area, contribute positively to guest satisfaction. Yet, there are occasional complaints about lack of heating in the pool and limited gym equipment. On the cleanliness front, the hotel is often praised for maintaining high standards, although certain areas could benefit from more thorough cleaning.
Families find Prodigy Gramado by Wish to be a welcoming and accommodating choice, enjoying the spacious rooms and many nearby attractions. Despite a few minor drawbacks, such as occasional noise and limited family-specific services, the overall family experience remains highly positive.
While the hotel offers good Wi-Fi and the convenience of ordering room service online, the connectivity can be inconsistent, requiring improvements in reliability, especially in guest rooms. Parking services also draw mixed reviews due to high costs and occasional inefficiencies with some guests feeling the fees should be included in the accommodation rate.
Overall, Prodigy Gramado by Wish stands out as a well-regarded option for travelers seeking comfort, excellent service and a prime location, providing a consistent and satisfying experience for its guests.
Categories
Pool
Heated Pool
Indoor Pool
Big
Honeymoon
$
+2
Info
Summary of reviews
Plaza São Rafael Hotel in Porto Alegre is highly praised for its central location that provides easy access to key attractions, transportation hubs, shopping areas and cultural spots. The proximity to Santa Casa Hospital is an added advantage. However, guests are advised to be cautious of the surrounding neighborhood, especially at night, as it can feel unsafe.
The breakfast experience at the hotel receives positive reviews for its variety and quality with guests appreciating the range of options from sweet to savory items and the friendly, attentive staff. There are some calls for more healthy choices and improvements in the temperature of the food. The breakfast area itself is cozy and pleasant.
Dinner experiences are mixed. While the restaurant is appreciated for well-prepared dishes at a fair price, dinner service has room for improvement in variety, creativity and service speed. Negative feedback often includes issues with the quality of room service food and long wait times.
Rooms at Plaza São Rafael Hotel are generally well-received for their spaciousness, comfort and cleanliness. Guests enjoy the large, comfortable beds and effective soundproofing. However, some rooms are noted as outdated, particularly the bathrooms and would benefit from renovation.
Cleanliness throughout the hotel is commendable with many guests describing the rooms and common areas as spotless and well-maintained. The housekeeping staff are recognized for their efficiency and dedication.
The staff at Plaza São Rafael Hotel are consistently praised for their friendliness and attentiveness, contributing significantly to a pleasant overall experience. From receptionists to housekeepers and restaurant staff, guests appreciate the professional and warm service provided.
The Wi-Fi connection is an area in need of improvement with many guests experiencing poor, slow and unstable internet service, particularly on higher floors. While some areas have a good signal, the majority of comments highlight connectivity issues.
The gym is a standout feature with its spaciousness, cleanliness and modern equipment, all enhanced by a spectacular rooftop view. Some equipment may need updating, but overall, the gym is well-regarded.
The pool receives mixed reviews. Guests appreciate its cleanliness and the rooftop view, but many find the water too cold for comfort. Issues with maintenance, like missing tiles and broken heaters, are also noted.
Parking is available but managed by an outsourced company, leading to additional costs and sometimes unreliable service. Guests have reported issues with the condition of their cars and slow service.
For families, Plaza São Rafael Hotel is a favorable choice, offering spacious rooms and amenities catering to children, such as a children's pool and additional provisions upon request. Family excursions are facilitated by the nearby transportation options, making the stay enjoyable for both adults and children. Some improvements could be made to better accommodate the needs of families.
Overall, Plaza São Rafael Hotel offers a comfortable and convenient stay with high points in location, staff service and cleanliness, though certain areas like dinner service, Wi-Fi and parking could benefit from enhancements.
The breakfast experience at the hotel receives positive reviews for its variety and quality with guests appreciating the range of options from sweet to savory items and the friendly, attentive staff. There are some calls for more healthy choices and improvements in the temperature of the food. The breakfast area itself is cozy and pleasant.
Dinner experiences are mixed. While the restaurant is appreciated for well-prepared dishes at a fair price, dinner service has room for improvement in variety, creativity and service speed. Negative feedback often includes issues with the quality of room service food and long wait times.
Rooms at Plaza São Rafael Hotel are generally well-received for their spaciousness, comfort and cleanliness. Guests enjoy the large, comfortable beds and effective soundproofing. However, some rooms are noted as outdated, particularly the bathrooms and would benefit from renovation.
Cleanliness throughout the hotel is commendable with many guests describing the rooms and common areas as spotless and well-maintained. The housekeeping staff are recognized for their efficiency and dedication.
The staff at Plaza São Rafael Hotel are consistently praised for their friendliness and attentiveness, contributing significantly to a pleasant overall experience. From receptionists to housekeepers and restaurant staff, guests appreciate the professional and warm service provided.
The Wi-Fi connection is an area in need of improvement with many guests experiencing poor, slow and unstable internet service, particularly on higher floors. While some areas have a good signal, the majority of comments highlight connectivity issues.
The gym is a standout feature with its spaciousness, cleanliness and modern equipment, all enhanced by a spectacular rooftop view. Some equipment may need updating, but overall, the gym is well-regarded.
The pool receives mixed reviews. Guests appreciate its cleanliness and the rooftop view, but many find the water too cold for comfort. Issues with maintenance, like missing tiles and broken heaters, are also noted.
Parking is available but managed by an outsourced company, leading to additional costs and sometimes unreliable service. Guests have reported issues with the condition of their cars and slow service.
For families, Plaza São Rafael Hotel is a favorable choice, offering spacious rooms and amenities catering to children, such as a children's pool and additional provisions upon request. Family excursions are facilitated by the nearby transportation options, making the stay enjoyable for both adults and children. Some improvements could be made to better accommodate the needs of families.
Overall, Plaza São Rafael Hotel offers a comfortable and convenient stay with high points in location, staff service and cleanliness, though certain areas like dinner service, Wi-Fi and parking could benefit from enhancements.
Categories
Pool
Indoor Pool
Panoramic View Pool
Big
Sustainability Journey
From $59
$
+1
Info
Summary of reviews
Blue Tree Towers Millenium Porto Alegre is highly praised for its exceptional location, nestled in a prime spot of Porto Alegre. Positioned on Av. Borges de Medeiros, the hotel offers easy access to the city’s highlights, such as Shopping Praia de Belas, Beira Rio Stadium, the waterfront and Marinha do Brasil Park. Its strategic location and stunning views of the Guaíba River, especially from the rooftop pool and terrace, make it an ideal base for exploration. The central location, combined with good service, comfortable accommodations and excellent breakfast offerings, consistently meets and often exceeds guest expectations.
The breakfast at the hotel stands out as a major highlight, described as excellent, varied and well-presented. Guests enjoyed the wide range of options, including fresh and hot dishes, as well as accommodations for dietary restrictions. This positive aspect is frequently mentioned along with compliments about the hotel’s friendly staff and comfortable rooms.
The rooms are noted for their spaciousness and breathtaking views with features like mini kitchens, living spaces and balconies being particularly appreciated. However, the décor is somewhat dated and several maintenance issues have been reported, including broken furniture and non-functional fixtures. Despite these drawbacks, many guests found the rooms to be clean, spacious and comfortable, suggesting that some modern updates could greatly enhance the overall experience.
The cleanliness of the hotel receives mixed reviews. While many guests praise the hotel's cleaning standards, there are inconsistencies with some reporting issues such as dirty rooms and unsatisfactory hygiene of towels and fixtures. The cleanliness of shared spaces and the pool area also requires attention.
Guest feedback about the staff is overwhelmingly positive with many highlighting the exceptional service provided by the team. The staff's dedication, professionalism and friendliness significantly contribute to a memorable guest experience with particular praise for individuals going above and beyond to assist guests.
However, the WiFi service at the hotel is a major concern with many guests reporting frequent issues accessing the internet, describing the connection as weak, unreliable or non-existent.
The rooftop pool receives praise for its beautiful views and clean, modern facilities, but some guests experienced issues with poor ventilation and cleanliness in the indoor heated pool area. The pool area also faced criticisms for requiring more frequent cleaning and occasional access issues due to closures and maintenance.
Parking services are convenient and comprehensive, offering free parking, a covered garage and valet service. However, some guests found the associated costs high and experienced logistical challenges such as tight spaces and gate difficulties.
Blue Tree Towers Millenium Porto Alegre is recognized as family-friendly, featuring spacious family rooms and a welcoming environment for children and pets. While some areas such as additional bed setups need improvement, the location and accommodations generally suit family needs well, making it a popular choice for family travel.
In summary, Blue Tree Towers Millenium Porto Alegre is celebrated for its prime location, comfortable rooms, excellent breakfast and dedicated staff. Improvements in maintenance, cleanliness, WiFi reliability and pool ventilation could further enhance the guest experience, addressing minor drawbacks and ensuring consistently high standards.
The breakfast at the hotel stands out as a major highlight, described as excellent, varied and well-presented. Guests enjoyed the wide range of options, including fresh and hot dishes, as well as accommodations for dietary restrictions. This positive aspect is frequently mentioned along with compliments about the hotel’s friendly staff and comfortable rooms.
The rooms are noted for their spaciousness and breathtaking views with features like mini kitchens, living spaces and balconies being particularly appreciated. However, the décor is somewhat dated and several maintenance issues have been reported, including broken furniture and non-functional fixtures. Despite these drawbacks, many guests found the rooms to be clean, spacious and comfortable, suggesting that some modern updates could greatly enhance the overall experience.
The cleanliness of the hotel receives mixed reviews. While many guests praise the hotel's cleaning standards, there are inconsistencies with some reporting issues such as dirty rooms and unsatisfactory hygiene of towels and fixtures. The cleanliness of shared spaces and the pool area also requires attention.
Guest feedback about the staff is overwhelmingly positive with many highlighting the exceptional service provided by the team. The staff's dedication, professionalism and friendliness significantly contribute to a memorable guest experience with particular praise for individuals going above and beyond to assist guests.
However, the WiFi service at the hotel is a major concern with many guests reporting frequent issues accessing the internet, describing the connection as weak, unreliable or non-existent.
The rooftop pool receives praise for its beautiful views and clean, modern facilities, but some guests experienced issues with poor ventilation and cleanliness in the indoor heated pool area. The pool area also faced criticisms for requiring more frequent cleaning and occasional access issues due to closures and maintenance.
Parking services are convenient and comprehensive, offering free parking, a covered garage and valet service. However, some guests found the associated costs high and experienced logistical challenges such as tight spaces and gate difficulties.
Blue Tree Towers Millenium Porto Alegre is recognized as family-friendly, featuring spacious family rooms and a welcoming environment for children and pets. While some areas such as additional bed setups need improvement, the location and accommodations generally suit family needs well, making it a popular choice for family travel.
In summary, Blue Tree Towers Millenium Porto Alegre is celebrated for its prime location, comfortable rooms, excellent breakfast and dedicated staff. Improvements in maintenance, cleanliness, WiFi reliability and pool ventilation could further enhance the guest experience, addressing minor drawbacks and ensuring consistently high standards.
Categories
Pool
Indoor Pool
Panoramic View Pool
Big
Sustainability Journey
$
+3
Info
Summary of reviews
Hotel Laghetto Toscana in Gramado is highly praised for its prime location and accessibility. Guests appreciate its proximity to the city center, nearby Canela and the picturesque scenery of the Quilombo Valley. The strategic placement allows for convenient exploration of Gramado's main attractions with many pointing out the incredible valley views from their rooms.
The hotel’s breakfast receives widespread acclaim for its variety and taste, catering to diverse palates with an extensive selection of breads, snacks, cakes and drinks. Though occasionally crowded, the overall experience remains largely positive.
Rooms at Hotel Laghetto Toscana are noted for their spaciousness, cleanliness and comfort. Travelers frequently highlight the stunning valley views, comfortable beds and practical facilities like mini kitchenettes. While some rooms show minor signs of aging and could use minor renovations, the general sentiment is one of satisfaction with the accommodations.
Cleanliness is a strong suit for the hotel with many guests commending the spotless environment and the diligence of the housekeeping staff. Nevertheless, a few guests have encountered minor lapses in maintenance and upkeep.
The staff at Hotel Laghetto Toscana are celebrated for their exceptional service. Friendly, polite and helpful, staff members like Marcelo and Paulo make a significant impact on the guests' experiences, creating a welcoming and hospitable environment.
The hotel offers a variety of leisure options with its cozy, family-friendly pool area being a central highlight. The heated pool, complemented by a lovely valley view, is especially popular among both adults and children. Despite occasional issues with pool maintenance and scheduling restrictions, the overall pool experience is positive.
Family-friendly amenities contribute to the hotel's appeal. Spacious rooms with child-friendly features, a well-maintained kids’ area and a game room ensure an enjoyable stay for families. The pet-friendly policy adds to the welcoming atmosphere.
On the downside, parking facilities receive mixed reviews. Guests often find the parking complicated and expensive with limited spaces and challenging access, which detracts from the otherwise pleasant stay.
In summary, Hotel Laghetto Toscana combines breathtaking views, strategic location, excellent service and family-friendly amenities to offer a largely positive guest experience. Minor areas for improvement do not significantly overshadow the compelling qualities that make it a favored choice for visitors to Gramado.
The hotel’s breakfast receives widespread acclaim for its variety and taste, catering to diverse palates with an extensive selection of breads, snacks, cakes and drinks. Though occasionally crowded, the overall experience remains largely positive.
Rooms at Hotel Laghetto Toscana are noted for their spaciousness, cleanliness and comfort. Travelers frequently highlight the stunning valley views, comfortable beds and practical facilities like mini kitchenettes. While some rooms show minor signs of aging and could use minor renovations, the general sentiment is one of satisfaction with the accommodations.
Cleanliness is a strong suit for the hotel with many guests commending the spotless environment and the diligence of the housekeeping staff. Nevertheless, a few guests have encountered minor lapses in maintenance and upkeep.
The staff at Hotel Laghetto Toscana are celebrated for their exceptional service. Friendly, polite and helpful, staff members like Marcelo and Paulo make a significant impact on the guests' experiences, creating a welcoming and hospitable environment.
The hotel offers a variety of leisure options with its cozy, family-friendly pool area being a central highlight. The heated pool, complemented by a lovely valley view, is especially popular among both adults and children. Despite occasional issues with pool maintenance and scheduling restrictions, the overall pool experience is positive.
Family-friendly amenities contribute to the hotel's appeal. Spacious rooms with child-friendly features, a well-maintained kids’ area and a game room ensure an enjoyable stay for families. The pet-friendly policy adds to the welcoming atmosphere.
On the downside, parking facilities receive mixed reviews. Guests often find the parking complicated and expensive with limited spaces and challenging access, which detracts from the otherwise pleasant stay.
In summary, Hotel Laghetto Toscana combines breathtaking views, strategic location, excellent service and family-friendly amenities to offer a largely positive guest experience. Minor areas for improvement do not significantly overshadow the compelling qualities that make it a favored choice for visitors to Gramado.
Categories
Pool
Heated Pool
Indoor Pool
Big
Honeymoon
$
+2
Info
Summary of reviews
Master Gramado Hotel - Espaço Kids Incrível receives favorable reviews for several aspects, making it an attractive choice for guests, especially families. The hotel benefits from an exceptional location in the heart of Gramado, which allows guests to easily explore the city center and nearby attractions on foot. Situated just off Borges de Medeiros Avenue, this serene yet accessible position enhances its appeal as a tranquil retreat close to the action.
The breakfast experience garners widespread acclaim, frequently highlighted as a stand-out feature. Guests praise the diverse and plentiful options, along with the excellent service from the staff. Though there are occasional remarks about repetitiveness and minor quality issues, the overall sentiment describes the breakfast as sensational and a highlight of the stay.
Rooms at the hotel are noted for their spaciousness and comfort, offering stunning views of the Quilombo Valley. Families appreciate the ample room sizes and child-friendly amenities. However, there are recurring comments about aged furniture, humidity issues and occasional maintenance problems like mold and poor air conditioning. Despite these, the cleanliness and cozy atmosphere are notable positives.
The hotel's cleanliness receives mixed reviews. While many guests commend the thorough daily cleaning service and well-maintained common areas, some point out issues such as mold, musty smells and inadequate maintenance in certain rooms, particularly in the basement. These areas show a need for improved ventilation and attention to detail in cleaning.
Service at the Master Gramado Hotel generally receives high marks for the staff's courtesy, attentiveness and helpfulness. The friendly and accommodating personnel significantly enhance the guest experience, although occasional lapses in efficiency, especially during check-out, are noted.
Families are particularly drawn to the hotel due to its exceptional kids' amenities, including a spacious and well-equipped play area. The diverse activities and dedicated spaces for children ensure an engaging and enjoyable stay, earning the hotel considerable praise from parents.
However, some facilities, such as dinner service and the pool, have room for improvement. While special event dinners are highly appreciated, regular dinner services struggle with consistency and quality. The pool area, though offering incredible views, faces criticisms for maintenance issues, mold and the lack of heating.
The gym is well-received for its spaciousness and variety of equipment, contributing positively to the overall guest experience. However, the Wi-Fi is a significant downside with many guests encountering unreliable connectivity in rooms, which can be problematic for those needing a stable internet connection.
Parking services are secure and spacious, but the additional fee for parking is a common point of contention among guests. The cost, along with occasional operational issues, detracts from the otherwise positive facility.
In summary, Master Gramado Hotel - Espaço Kids Incrível delivers a largely enjoyable experience, particularly for families with its great location, commendable breakfast, spacious rooms and welcoming staff. While certain areas like regular dinner services, maintenance and Wi-Fi connectivity require attention, the hotel's family-friendly amenities and overall comfort make it a prime choice for visitors to Gramado.
The breakfast experience garners widespread acclaim, frequently highlighted as a stand-out feature. Guests praise the diverse and plentiful options, along with the excellent service from the staff. Though there are occasional remarks about repetitiveness and minor quality issues, the overall sentiment describes the breakfast as sensational and a highlight of the stay.
Rooms at the hotel are noted for their spaciousness and comfort, offering stunning views of the Quilombo Valley. Families appreciate the ample room sizes and child-friendly amenities. However, there are recurring comments about aged furniture, humidity issues and occasional maintenance problems like mold and poor air conditioning. Despite these, the cleanliness and cozy atmosphere are notable positives.
The hotel's cleanliness receives mixed reviews. While many guests commend the thorough daily cleaning service and well-maintained common areas, some point out issues such as mold, musty smells and inadequate maintenance in certain rooms, particularly in the basement. These areas show a need for improved ventilation and attention to detail in cleaning.
Service at the Master Gramado Hotel generally receives high marks for the staff's courtesy, attentiveness and helpfulness. The friendly and accommodating personnel significantly enhance the guest experience, although occasional lapses in efficiency, especially during check-out, are noted.
Families are particularly drawn to the hotel due to its exceptional kids' amenities, including a spacious and well-equipped play area. The diverse activities and dedicated spaces for children ensure an engaging and enjoyable stay, earning the hotel considerable praise from parents.
However, some facilities, such as dinner service and the pool, have room for improvement. While special event dinners are highly appreciated, regular dinner services struggle with consistency and quality. The pool area, though offering incredible views, faces criticisms for maintenance issues, mold and the lack of heating.
The gym is well-received for its spaciousness and variety of equipment, contributing positively to the overall guest experience. However, the Wi-Fi is a significant downside with many guests encountering unreliable connectivity in rooms, which can be problematic for those needing a stable internet connection.
Parking services are secure and spacious, but the additional fee for parking is a common point of contention among guests. The cost, along with occasional operational issues, detracts from the otherwise positive facility.
In summary, Master Gramado Hotel - Espaço Kids Incrível delivers a largely enjoyable experience, particularly for families with its great location, commendable breakfast, spacious rooms and welcoming staff. While certain areas like regular dinner services, maintenance and Wi-Fi connectivity require attention, the hotel's family-friendly amenities and overall comfort make it a prime choice for visitors to Gramado.
Categories
Pool
Outdoor Pool
Big
Family
$
+1
Info
Summary of reviews
The Hilton Porto Alegre in Brazil garners a favorable reputation, primarily due to its prime location in one of the city's best neighborhoods. It's ideally situated near the Moinhos Shopping Center and Moinhos de Vento Park, offering guests ease of access to excellent bars, restaurants and cafes, along with proximity to public transport and key attractions. Guests praise the hotel for its safe and pleasant surroundings, high standards of service and spacious, comfortable accommodations.
Mornings at the Hilton Porto Alegre are made delightful by an excellent breakfast, lauded for its variety, delicious offerings and attentive staff. With choices ranging from freshly made sandwiches, a variety of omelets and fresh juices, breakfast is often highlighted as one of the stay's most enjoyable aspects.
While the dinner experience receives mixed reviews, many guests still find the food delicious and the restaurant service commendable. However, the on-site Porto Alegre Bistro faces criticism for its limited menu and occasional logistical issues.
The hotel's rooms are noted for their spaciousness and comfortable beds, providing superb views of the city that enhance the overall stay. While cleanliness is generally praised, some guests have voiced concerns about outdated decor and occasional lapses in maintenance. Issues such as old furniture, bad smells from carpets and dim lighting were mentioned, though these are somewhat offset by the consistently polite and attentive service from the staff.
Housekeeping standards at the hotel are high and many guests remark on the cleanliness and comfort of their rooms. Even though a few reviews point out areas needing improvement, such as room ventilation, the overall satisfaction with cleanliness is evident.
The hotel staff receives considerable acclaim for their friendliness, attentiveness and professionalism. Guests especially appreciate the reception team's efficiency and their ability to communicate well in English. The staff’s dedication to guest satisfaction, from offering local recommendations to providing helpful breakfast service, leaves a lasting positive impression.
The fitness center and gym are mostly well-received, equipped with modern facilities that meet guests’ fitness needs. However, some feedback suggests the gym can become crowded and lacks adequate staff assistance. The indoor pool, praised for its cleanliness, draws mixed reactions due to temperature control issues and space constraints.
Parking services at Hilton Porto Alegre often draw criticism for being expensive and slow, making it a notable drawback for some guests. Despite this, the overall experience for families is very positive with special promotions, spacious accommodations and excellent service making it a family-friendly destination.
Bed comfort is a significant strong point with many guests appreciating the high-quality bedding and good sleep experience provided by the hotel’s well-maintained and comfortable beds.
While the hotel exhibits several qualities of a 4 and 5-star experience, certain aspects like outdated facilities and high additional costs detract from the overall five-star impression. Despite these concerns, Hilton Porto Alegre remains a favored choice for many, especially for its excellent location, attentive service and generally high standard of comfort and amenities.
Mornings at the Hilton Porto Alegre are made delightful by an excellent breakfast, lauded for its variety, delicious offerings and attentive staff. With choices ranging from freshly made sandwiches, a variety of omelets and fresh juices, breakfast is often highlighted as one of the stay's most enjoyable aspects.
While the dinner experience receives mixed reviews, many guests still find the food delicious and the restaurant service commendable. However, the on-site Porto Alegre Bistro faces criticism for its limited menu and occasional logistical issues.
The hotel's rooms are noted for their spaciousness and comfortable beds, providing superb views of the city that enhance the overall stay. While cleanliness is generally praised, some guests have voiced concerns about outdated decor and occasional lapses in maintenance. Issues such as old furniture, bad smells from carpets and dim lighting were mentioned, though these are somewhat offset by the consistently polite and attentive service from the staff.
Housekeeping standards at the hotel are high and many guests remark on the cleanliness and comfort of their rooms. Even though a few reviews point out areas needing improvement, such as room ventilation, the overall satisfaction with cleanliness is evident.
The hotel staff receives considerable acclaim for their friendliness, attentiveness and professionalism. Guests especially appreciate the reception team's efficiency and their ability to communicate well in English. The staff’s dedication to guest satisfaction, from offering local recommendations to providing helpful breakfast service, leaves a lasting positive impression.
The fitness center and gym are mostly well-received, equipped with modern facilities that meet guests’ fitness needs. However, some feedback suggests the gym can become crowded and lacks adequate staff assistance. The indoor pool, praised for its cleanliness, draws mixed reactions due to temperature control issues and space constraints.
Parking services at Hilton Porto Alegre often draw criticism for being expensive and slow, making it a notable drawback for some guests. Despite this, the overall experience for families is very positive with special promotions, spacious accommodations and excellent service making it a family-friendly destination.
Bed comfort is a significant strong point with many guests appreciating the high-quality bedding and good sleep experience provided by the hotel’s well-maintained and comfortable beds.
While the hotel exhibits several qualities of a 4 and 5-star experience, certain aspects like outdated facilities and high additional costs detract from the overall five-star impression. Despite these concerns, Hilton Porto Alegre remains a favored choice for many, especially for its excellent location, attentive service and generally high standard of comfort and amenities.
Categories
Pool
Heated Pool
Indoor Pool
Big
Sustainability Journey
$
+1
Info
Summary of reviews
Spa do Vinho Condomínio Vitivinícola in the heart of Vale dos Vinhedos presents an exquisite retreat that boasts exceptional service and an ideal location for wine enthusiasts. Positioned on a picturesque hill with panoramic vineyard views, the hotel is an excellent base for exploring the region's renowned wineries, like Miolo Winery situated directly opposite. The cozy ambiance, stunning architecture and comprehensive amenities, including a highly recommended spa and top-tier restaurants, contribute to a memorable stay. Sunsets viewed from the hotel are often highlighted as magical and serene.
Breakfast at the hotel is a standout feature, consistently receiving rave reviews for its variety, quality and luxurious additions such as sparkling wine and freshly baked croissants. Guests appreciate the excellent service and pleasant setting, making it a delightful start to the day. Dinner experiences, while diverse and generally high quality, receive mixed feedback due to inconsistencies in service and menu offerings. However, themed dinners and the culinary skills of Chef Fábio Lima are often praised.
The guest rooms are described as spacious, comfortable and offering beautiful vineyard views. While some areas need renovation, such as outdated bathrooms and minor maintenance issues, the overall sentiment remains positive, accentuated by comfortable bedding, modern bathrooms and quality room service. Cleanliness throughout the hotel is highly praised, despite some minor lapses in specific areas. The beautiful, well-maintained property complements the high standard of comfort.
The staff at Spa do Vinho is frequently commended for their friendliness, attentiveness and exceptional service, significantly enhancing the guest experience. Specific staff members receive notable praise for their outstanding hospitality and personalized care.
Guests report mixed experiences with the hotel's Wi-Fi, pointing out weak signals in certain areas, though basic, free internet access is available. The spa is a key highlight, offering diverse treatments with grape-derived products, a pristine indoor pool and skilled professionals, despite occasional booking difficulties and high costs. The gym, on the other hand, is noted to need urgent improvements due to old and poorly maintained equipment.
The hotel’s pools, especially the heated indoor pool, are highly praised for their relaxing atmosphere and pleasant surroundings. However, better maintenance is suggested for the outdoor pool. Tennis facilities require significant upkeep to meet guest expectations. The ample parking, supported by excellent valet service, is appreciated, though some inefficiencies are noted.
In summary, Spa do Vinho Condomínio Vitivinícola is celebrated for its extraordinary location, excellent service, luxurious amenities and overall charming atmosphere, making it a favored destination for those seeking to explore the prestigious wine region in comfort and style.
Breakfast at the hotel is a standout feature, consistently receiving rave reviews for its variety, quality and luxurious additions such as sparkling wine and freshly baked croissants. Guests appreciate the excellent service and pleasant setting, making it a delightful start to the day. Dinner experiences, while diverse and generally high quality, receive mixed feedback due to inconsistencies in service and menu offerings. However, themed dinners and the culinary skills of Chef Fábio Lima are often praised.
The guest rooms are described as spacious, comfortable and offering beautiful vineyard views. While some areas need renovation, such as outdated bathrooms and minor maintenance issues, the overall sentiment remains positive, accentuated by comfortable bedding, modern bathrooms and quality room service. Cleanliness throughout the hotel is highly praised, despite some minor lapses in specific areas. The beautiful, well-maintained property complements the high standard of comfort.
The staff at Spa do Vinho is frequently commended for their friendliness, attentiveness and exceptional service, significantly enhancing the guest experience. Specific staff members receive notable praise for their outstanding hospitality and personalized care.
Guests report mixed experiences with the hotel's Wi-Fi, pointing out weak signals in certain areas, though basic, free internet access is available. The spa is a key highlight, offering diverse treatments with grape-derived products, a pristine indoor pool and skilled professionals, despite occasional booking difficulties and high costs. The gym, on the other hand, is noted to need urgent improvements due to old and poorly maintained equipment.
The hotel’s pools, especially the heated indoor pool, are highly praised for their relaxing atmosphere and pleasant surroundings. However, better maintenance is suggested for the outdoor pool. Tennis facilities require significant upkeep to meet guest expectations. The ample parking, supported by excellent valet service, is appreciated, though some inefficiencies are noted.
In summary, Spa do Vinho Condomínio Vitivinícola is celebrated for its extraordinary location, excellent service, luxurious amenities and overall charming atmosphere, making it a favored destination for those seeking to explore the prestigious wine region in comfort and style.
Categories
Pool
Indoor Pool
Outdoor Pool
Big
Luxury
$
Info
Summary of reviews
Farina Park Hotel is celebrated for its strategic location, sitting in a peaceful, nature-surrounded area between key cities of the Rio Grande do Sul region. Its proximity to popular tourist routes such as Vale dos Vinhedos and Caminhos de Pedra makes it convenient for guests traveling by car. Despite some noise from the nearby highway, the tranquil setting provides a serene atmosphere perfect for relaxation and exploration of the scenic highlands.
The hotel's breakfast stands out as a major highlight among guests, who frequently praise its extensive variety and high quality. The well-presented and fresh items include an assortment of cakes, breads, fruits and juices, along with gluten-free and lactose-free options. The friendly and attentive breakfast staff, along with the pleasant dining environment featuring an internal garden, further enhances the experience. Though occasional overcrowding and limited vegan options are noted, the breakfast remains a celebrated feature of the hotel.
Farina Park Hotel also offers an enjoyable dining experience with its on-site restaurant, particularly the Italian-themed Arte in Tavola, lauded for its exquisite flavors and wine selection. While some guests find the menu variety limited and prices slightly high, the overall dining atmosphere receives positive feedback.
The rooms are described as spacious, clean and comfortable, accommodating guests with ample size and good lighting. Comfortable beds and well-equipped bathrooms contribute to a pleasant stay, although some areas—such as older carpets and décor—require updates. Guests appreciate the cozy, welcoming ambiance and the friendly, attentive staff, despite a few critiques about air conditioning availability.
Cleanliness at the hotel is generally satisfactory with many guests noting well-maintained and tidy rooms. However, improvements could be made in detailed cleaning of carpets and bathrooms. The hotel's attentive staff consistently receives high marks for their helpful and courteous service, significantly enhancing the guest experience.
Free Wi-Fi at the hotel presents a challenge with many guests reporting slow and unstable connections, especially in the rooms. While some areas like the lobby offer better connectivity, reliable internet access remains an area for improvement.
The gym and swimming pool receive mixed reviews. The gym, while available, lacks sufficient and well-functioning equipment and could be more comfortable with air conditioning. The beautiful pool area, appreciated for its cleanliness and aesthetics, suffers from a lack of heating and proper lighting, reducing its usability in colder weather and at night.
Parking at Farina Park Hotel is highly praised for being spacious, well-lit and secure with free and easily accessible spots contributing to the overall convenience for guests.
Families find the hotel accommodating with its spacious and clean rooms and a variety of amenities, including a kids' area and swimming pool. The family-friendly atmosphere and exceptional care provided by the staff make it a favored choice for family trips, although some improvements could be made in the activities available for children during colder weather.
In summary, Farina Park Hotel offers a comfortable and enjoyable stay with its prime location, excellent breakfast and accommodating staff, despite areas needing improvement in Wi-Fi, gym facilities and certain room features.
The hotel's breakfast stands out as a major highlight among guests, who frequently praise its extensive variety and high quality. The well-presented and fresh items include an assortment of cakes, breads, fruits and juices, along with gluten-free and lactose-free options. The friendly and attentive breakfast staff, along with the pleasant dining environment featuring an internal garden, further enhances the experience. Though occasional overcrowding and limited vegan options are noted, the breakfast remains a celebrated feature of the hotel.
Farina Park Hotel also offers an enjoyable dining experience with its on-site restaurant, particularly the Italian-themed Arte in Tavola, lauded for its exquisite flavors and wine selection. While some guests find the menu variety limited and prices slightly high, the overall dining atmosphere receives positive feedback.
The rooms are described as spacious, clean and comfortable, accommodating guests with ample size and good lighting. Comfortable beds and well-equipped bathrooms contribute to a pleasant stay, although some areas—such as older carpets and décor—require updates. Guests appreciate the cozy, welcoming ambiance and the friendly, attentive staff, despite a few critiques about air conditioning availability.
Cleanliness at the hotel is generally satisfactory with many guests noting well-maintained and tidy rooms. However, improvements could be made in detailed cleaning of carpets and bathrooms. The hotel's attentive staff consistently receives high marks for their helpful and courteous service, significantly enhancing the guest experience.
Free Wi-Fi at the hotel presents a challenge with many guests reporting slow and unstable connections, especially in the rooms. While some areas like the lobby offer better connectivity, reliable internet access remains an area for improvement.
The gym and swimming pool receive mixed reviews. The gym, while available, lacks sufficient and well-functioning equipment and could be more comfortable with air conditioning. The beautiful pool area, appreciated for its cleanliness and aesthetics, suffers from a lack of heating and proper lighting, reducing its usability in colder weather and at night.
Parking at Farina Park Hotel is highly praised for being spacious, well-lit and secure with free and easily accessible spots contributing to the overall convenience for guests.
Families find the hotel accommodating with its spacious and clean rooms and a variety of amenities, including a kids' area and swimming pool. The family-friendly atmosphere and exceptional care provided by the staff make it a favored choice for family trips, although some improvements could be made in the activities available for children during colder weather.
In summary, Farina Park Hotel offers a comfortable and enjoyable stay with its prime location, excellent breakfast and accommodating staff, despite areas needing improvement in Wi-Fi, gym facilities and certain room features.
Categories
Pool
Children's Pool
Outdoor Pool
Big
Honeymoon
$
Info
Summary of reviews
Novotel Porto Alegre Airport is highly acclaimed for its strategic location, particularly for travelers who need direct access to Salgado Filho Airport. Its complementary shuttle service and proximity to car rental agencies and major highways enhance convenience, making it an excellent choice for both business and leisure travelers. The hotel’s proximity to key attractions like the Pepsi Arena and Boulevard Laçador shopping area further adds to its appeal.
Guests frequently praise the breakfast experience for its variety, quality and early availability starting at 3 am, catering to those with early flights. Fresh, healthy options and gluten-free choices contribute to its high ratings, although the breakfast can be seen as expensive if not included in the room rate. The dining experience overall is mostly positive with excellent service and delicious food, despite occasional complaints about long waiting times and high prices.
The rooms are generally well-received with many guests highlighting cleanliness, comfort and modern amenities. Spaciousness and soundproofing are often praised, though some reports mention small room sizes for larger groups and occasional maintenance issues. Cleanliness is a strong point with many guests commending the hotel’s hygiene, though there are sporadic mentions of inconsistencies in some areas.
Staff at Novotel Porto Alegre Airport garner extensive praise for their friendliness, attentiveness and professionalism, significantly adding to the overall positive guest experience. However, there are occasional remarks about slow service or lapses in empathy.
The hotel offers free Wi-Fi, which receives mixed reviews. While many guests find it sufficient, others report issues with reliability, particularly on higher floors. The spa facilities, including a sauna and hot tub, are appreciated for providing relaxation, although some guests have faced issues with sauna operation.
The gym is well-regarded for being well-equipped and accessible 24 hours a day, despite being small and lacking some equipment. The pool area receives a mix of feedback with many guests enjoying the indoor heated pool and relaxing ambiance, though there are concerns about cleanliness, temperature and safety aspects.
Parking is convenient but comes with additional costs and the parking area is sometimes described as uncovered and inadequately managed. Despite its challenges, the service provides valuable support, especially for those traveling by car.
In summary, Novotel Porto Alegre Airport excels in location, cleanliness and staff service, offering a comfortable and convenient stay, particularly for travelers needing close access to the airport. Its breakfast and dining services, modern amenities and additional facilities like the pool and gym enhance its overall appeal, making it a preferred choice for both business and leisure visitors.
Guests frequently praise the breakfast experience for its variety, quality and early availability starting at 3 am, catering to those with early flights. Fresh, healthy options and gluten-free choices contribute to its high ratings, although the breakfast can be seen as expensive if not included in the room rate. The dining experience overall is mostly positive with excellent service and delicious food, despite occasional complaints about long waiting times and high prices.
The rooms are generally well-received with many guests highlighting cleanliness, comfort and modern amenities. Spaciousness and soundproofing are often praised, though some reports mention small room sizes for larger groups and occasional maintenance issues. Cleanliness is a strong point with many guests commending the hotel’s hygiene, though there are sporadic mentions of inconsistencies in some areas.
Staff at Novotel Porto Alegre Airport garner extensive praise for their friendliness, attentiveness and professionalism, significantly adding to the overall positive guest experience. However, there are occasional remarks about slow service or lapses in empathy.
The hotel offers free Wi-Fi, which receives mixed reviews. While many guests find it sufficient, others report issues with reliability, particularly on higher floors. The spa facilities, including a sauna and hot tub, are appreciated for providing relaxation, although some guests have faced issues with sauna operation.
The gym is well-regarded for being well-equipped and accessible 24 hours a day, despite being small and lacking some equipment. The pool area receives a mix of feedback with many guests enjoying the indoor heated pool and relaxing ambiance, though there are concerns about cleanliness, temperature and safety aspects.
Parking is convenient but comes with additional costs and the parking area is sometimes described as uncovered and inadequately managed. Despite its challenges, the service provides valuable support, especially for those traveling by car.
In summary, Novotel Porto Alegre Airport excels in location, cleanliness and staff service, offering a comfortable and convenient stay, particularly for travelers needing close access to the airport. Its breakfast and dining services, modern amenities and additional facilities like the pool and gym enhance its overall appeal, making it a preferred choice for both business and leisure visitors.
Categories
Pool
Indoor Pool
Big
Sustainability Journey
$
+8
Info
Summary of reviews
Swan Novo Hamburgo is highly regarded by guests for its strategic location in a vibrant neighborhood. Visitors consistently praise the hotel's convenience, being close to restaurants, supermarkets and pharmacies, as well as enjoying excellent city views from the hotel. The ambiance is cozy and comfortable with well-appointed, spacious rooms that enhance the pleasant stay. Additional amenities such as a pool, gym, sauna and spa further elevate the guest experience.
The breakfast buffet is a standout feature, receiving accolades for its quality and variety. Guests appreciate the extensive selection of fresh fruits, breads, juices and cold cuts, although a few suggest improvements in options like juices, eggs and ham.
The rooms are commended for their spaciousness, cleanliness and comfort. They come well-equipped with modern amenities, including multiple TVs in some rooms and are designed for both comfort and functionality. The reception area with its panoramic elevators, adds to the hotel's attractive design. However, occasional issues with room keys, TV channels and kitchen amenities do surface in the feedback.
Cleanliness throughout the hotel is generally well-received with many guests noting the clean and well-maintained common areas and fresh-smelling rooms. Despite some criticisms regarding stained towels and old carpets, the overall cleanliness is deemed satisfactory for most guests.
The staff is frequently highlighted for their attentiveness, friendliness and excellent service, particularly at the reception and in the breakfast area. While there are occasional mentions of unpreparedness and communication issues, the overall impression of the staff is positive.
Guests enjoy the range of recreational facilities, though improvements to pool maintenance and heating are suggested to enhance the experience. The parking facilities are secure and well-maintained, but some guests are disappointed by the additional fee and lack of valet service.
Lastly, the beds at Swan Novo Hamburgo are widely praised for their comfort and spaciousness, contributing significantly to a restful stay. The quiet environment complements the cozy beds, ensuring a tranquil sleep experience.
In summary, Swan Novo Hamburgo is well-regarded for its prime location, comfortable accommodations, excellent amenities and friendly staff, making it a preferred choice for both leisure and business travelers.
The breakfast buffet is a standout feature, receiving accolades for its quality and variety. Guests appreciate the extensive selection of fresh fruits, breads, juices and cold cuts, although a few suggest improvements in options like juices, eggs and ham.
The rooms are commended for their spaciousness, cleanliness and comfort. They come well-equipped with modern amenities, including multiple TVs in some rooms and are designed for both comfort and functionality. The reception area with its panoramic elevators, adds to the hotel's attractive design. However, occasional issues with room keys, TV channels and kitchen amenities do surface in the feedback.
Cleanliness throughout the hotel is generally well-received with many guests noting the clean and well-maintained common areas and fresh-smelling rooms. Despite some criticisms regarding stained towels and old carpets, the overall cleanliness is deemed satisfactory for most guests.
The staff is frequently highlighted for their attentiveness, friendliness and excellent service, particularly at the reception and in the breakfast area. While there are occasional mentions of unpreparedness and communication issues, the overall impression of the staff is positive.
Guests enjoy the range of recreational facilities, though improvements to pool maintenance and heating are suggested to enhance the experience. The parking facilities are secure and well-maintained, but some guests are disappointed by the additional fee and lack of valet service.
Lastly, the beds at Swan Novo Hamburgo are widely praised for their comfort and spaciousness, contributing significantly to a restful stay. The quiet environment complements the cozy beds, ensuring a tranquil sleep experience.
In summary, Swan Novo Hamburgo is well-regarded for its prime location, comfortable accommodations, excellent amenities and friendly staff, making it a preferred choice for both leisure and business travelers.
Categories
Pool
Indoor Pool
Big
Business
$
Info
Summary of reviews
Dall'Onder Grande Hotel Bento Gonçalves generally receives favorable reviews, particularly highlighting its prime city-center location which offers easy access to a multitude of restaurants, cafes, shops and key tourist attractions. Guests laud the hotel for its spacious rooms, friendly staff and rich breakfast offerings. The indoor heated saltwater pool, especially enjoyable for families and other family-friendly amenities such as a large kids' area and game rooms, contribute significantly to positive guest experiences.
Breakfast at the hotel is a standout feature, described as spectacular and well-organized with a wide range of fresh, high-quality options, including gluten-free and lactose-free choices. The delightful ambiance, often enhanced by live piano music, further enhances the breakfast experience. Although some guests report occasional disorganization and overcrowding, especially during weekends, the overall sentiment remains highly positive.
Dinner services, however, present mixed experiences. Special events like the Christmas dinner receive high praise for their impeccable organization and excellent food. On regular nights, guests find the offerings inconsistent with some expressing disappointment over the cost versus the quality of food and service. The Dom Perignon Restaurant earned favorable reviews for its good service and tasty dishes, contrasting with the less favorable feedback for the Cabernet Restaurant.
The hotel's rooms are frequently described as spacious, comfortable and clean, although many reviews also note that the facilities are outdated and in need of renovation. Maintenance issues such as broken fixtures and poor acoustics are commonly mentioned. Despite these concerns, the cleanliness of the rooms and common areas often receives commendation.
Staff at Dall'Onder Grande Hotel are generally praised for their helpfulness, friendliness and dedication, ensuring guests feel welcome and accommodated. However, there are occasional reports of less empathetic interactions and disorganization during busy periods.
Free Wi-Fi at the hotel garners mixed reviews with many guests satisfied with the connectivity while others report issues such as inconsistent signal and the need to frequently reconnect.
The gym, while appreciated for its quality equipment, receives mixed feedback regarding its size and maintenance. The pool area, described as a major highlight, especially for families, is well liked despite occasional complaints about overcrowding and maintenance issues.
Parking facilities are convenient with an efficient valet service, but the separate and occasionally high daily fees are a common point of contention.
Overall, Dall'Onder Grande Hotel Bento Gonçalves is particularly recommended for families, thanks to its amenities like the heated pool and kid-friendly areas, as well as for its excellent central location, spacious rooms and a highly praised breakfast service. However, some areas such as dinner services, room updates and parking fees could benefit from improvement.
Breakfast at the hotel is a standout feature, described as spectacular and well-organized with a wide range of fresh, high-quality options, including gluten-free and lactose-free choices. The delightful ambiance, often enhanced by live piano music, further enhances the breakfast experience. Although some guests report occasional disorganization and overcrowding, especially during weekends, the overall sentiment remains highly positive.
Dinner services, however, present mixed experiences. Special events like the Christmas dinner receive high praise for their impeccable organization and excellent food. On regular nights, guests find the offerings inconsistent with some expressing disappointment over the cost versus the quality of food and service. The Dom Perignon Restaurant earned favorable reviews for its good service and tasty dishes, contrasting with the less favorable feedback for the Cabernet Restaurant.
The hotel's rooms are frequently described as spacious, comfortable and clean, although many reviews also note that the facilities are outdated and in need of renovation. Maintenance issues such as broken fixtures and poor acoustics are commonly mentioned. Despite these concerns, the cleanliness of the rooms and common areas often receives commendation.
Staff at Dall'Onder Grande Hotel are generally praised for their helpfulness, friendliness and dedication, ensuring guests feel welcome and accommodated. However, there are occasional reports of less empathetic interactions and disorganization during busy periods.
Free Wi-Fi at the hotel garners mixed reviews with many guests satisfied with the connectivity while others report issues such as inconsistent signal and the need to frequently reconnect.
The gym, while appreciated for its quality equipment, receives mixed feedback regarding its size and maintenance. The pool area, described as a major highlight, especially for families, is well liked despite occasional complaints about overcrowding and maintenance issues.
Parking facilities are convenient with an efficient valet service, but the separate and occasionally high daily fees are a common point of contention.
Overall, Dall'Onder Grande Hotel Bento Gonçalves is particularly recommended for families, thanks to its amenities like the heated pool and kid-friendly areas, as well as for its excellent central location, spacious rooms and a highly praised breakfast service. However, some areas such as dinner services, room updates and parking fees could benefit from improvement.
Categories
Pool
Heated Pool
Indoor Pool
Children's Pool
Big
Sustainability Journey
$
+1
Info
Summary of reviews
Hotel Laghetto Gramado is widely recognized for its advantageous location, being close to the city center and major attractions. Situated near Borges de Medeiros Avenue and Joaquina Rita Bier Lake, it allows guests to explore the city easily on foot while enjoying serene lake views. The superb positioning away from the chaotic downtown area complements the excellent service and hospitality provided by the staff.
Guests especially commend the breakfast offerings, noting the high quality and variety of fresh, delicious items available. The breakfast area not only offers scenic views but also provides a pleasant atmosphere, making it an exceptional start to the day. The dinner experience also receives positive remarks with Chef Paulo's outstanding cooking and fair prices adding to the guests' satisfaction despite some logistical issues.
Accommodation at the hotel comes with mixed reviews. While rooms are often described as clean and comfortable with splendid lake views, the small size and inadequate lighting are common complaints. The children's themed rooms, however, are a hit among families, adding a special touch to their stay. Cleanliness is another area where the hotel receives mixed feedback; although many appreciate the meticulous upkeep, inconsistencies in cleaning standards are noted.
The staff's service stands out as a significant highlight with guests frequently praising their friendliness, attentiveness and professionalism. This high level of service considerably enhances the overall guest experience, making the hotel a top recommendation.
The hotel's facilities, including the pool area, are well-received. The heated pools are praised for their cleanliness and temperature, along with the game room and hot tub. Families particularly appreciate the children's recreational amenities and themed rooms, ensuring an enjoyable stay for both parents and kids. However, the gym could benefit from updated equipment and better maintenance.
Parking presents a mixed picture; while the valet service and parking system work efficiently, the additional cost is often criticized. Guests feel the daily rate is too high and not adequately justified by the cramped spaces.
Overall, Hotel Laghetto Gramado excels in providing a pleasant and convenient stay in Gramado, featuring excellent amenities, superb location and outstanding customer service. Room improvements and addressing cleanliness inconsistencies could further enhance the guest experience.
Guests especially commend the breakfast offerings, noting the high quality and variety of fresh, delicious items available. The breakfast area not only offers scenic views but also provides a pleasant atmosphere, making it an exceptional start to the day. The dinner experience also receives positive remarks with Chef Paulo's outstanding cooking and fair prices adding to the guests' satisfaction despite some logistical issues.
Accommodation at the hotel comes with mixed reviews. While rooms are often described as clean and comfortable with splendid lake views, the small size and inadequate lighting are common complaints. The children's themed rooms, however, are a hit among families, adding a special touch to their stay. Cleanliness is another area where the hotel receives mixed feedback; although many appreciate the meticulous upkeep, inconsistencies in cleaning standards are noted.
The staff's service stands out as a significant highlight with guests frequently praising their friendliness, attentiveness and professionalism. This high level of service considerably enhances the overall guest experience, making the hotel a top recommendation.
The hotel's facilities, including the pool area, are well-received. The heated pools are praised for their cleanliness and temperature, along with the game room and hot tub. Families particularly appreciate the children's recreational amenities and themed rooms, ensuring an enjoyable stay for both parents and kids. However, the gym could benefit from updated equipment and better maintenance.
Parking presents a mixed picture; while the valet service and parking system work efficiently, the additional cost is often criticized. Guests feel the daily rate is too high and not adequately justified by the cramped spaces.
Overall, Hotel Laghetto Gramado excels in providing a pleasant and convenient stay in Gramado, featuring excellent amenities, superb location and outstanding customer service. Room improvements and addressing cleanliness inconsistencies could further enhance the guest experience.
Categories
Pool
Heated Pool
Indoor Pool
Children's Pool
Big
Sustainability Journey
$
+2
Info
Summary of reviews
Serrazul Hotel presents an appealing choice for travelers, particularly due to its prime location in the heart of Gramado. Guests repeatedly praise the hotel for its proximity to downtown attractions, shops, restaurants and cafes, allowing for easy exploration without the need for additional transport. The central location also facilitates attendance at local events and offers a pleasant setting for leisurely strolls.
Service is another standout aspect with numerous reviewers highlighting the friendliness, professionalism and attentiveness of the staff. Specific employees often receive commendations for enhancing the guest experience. Moreover, the hotel maintains a high standard of cleanliness across its amenities, including spotless rooms and well-kept common areas, which add to the overall positive atmosphere and comfort.
Families find the hotel particularly accommodating due to its child-friendly amenities and ample space in family rooms. Dedicated areas for children, such as game rooms and playgrounds, ensure that younger guests remain entertained. The proximity to key tourist spots further enhances its convenience for family sightseeing.
The breakfast at Serrazul Hotel consistently draws acclaim for its variety, quality and taste. Guests appreciate the extensive selection of fruits, breads, cakes, juices and cold cuts, often referring to the breakfast spread as exceptional. The cleanliness and pleasant atmosphere of the breakfast area, along with attentive staff, contribute to a noteworthy morning dining experience.
Dinner and bar services also receive positive feedback with guests enjoying high-quality meals and drinks, such as well-prepared steaks, pizzas and standout caipirinhas. While there are occasional mentions of high food prices and the need for dinner reservations, nearby dining alternatives provide additional options.
The hotel's rooms generally receive favorable reviews for being spacious, comfortable and well-decorated with recent renovations adding to their appeal. However, some guests note that older rooms could benefit from further modernization and better maintenance to avoid issues with outdated furniture, humidity and noise disturbances.
The pool and gym facilities are well-regarded with the pool often described as clean, heated and relaxing and the gym praised for its quality and maintenance. These amenities provide enjoyable spaces for both leisure and exercise, complementing the hotel's family-friendly environment.
Despite some inconsistencies in the quality of bedding and occasional WiFi issues, the overall sentiment towards Serrazul Hotel remains highly positive. The hotel's excellent location, commendable service, cleanliness and family-oriented features make it a top choice for visitors seeking a comfortable and enjoyable stay in Gramado.
Service is another standout aspect with numerous reviewers highlighting the friendliness, professionalism and attentiveness of the staff. Specific employees often receive commendations for enhancing the guest experience. Moreover, the hotel maintains a high standard of cleanliness across its amenities, including spotless rooms and well-kept common areas, which add to the overall positive atmosphere and comfort.
Families find the hotel particularly accommodating due to its child-friendly amenities and ample space in family rooms. Dedicated areas for children, such as game rooms and playgrounds, ensure that younger guests remain entertained. The proximity to key tourist spots further enhances its convenience for family sightseeing.
The breakfast at Serrazul Hotel consistently draws acclaim for its variety, quality and taste. Guests appreciate the extensive selection of fruits, breads, cakes, juices and cold cuts, often referring to the breakfast spread as exceptional. The cleanliness and pleasant atmosphere of the breakfast area, along with attentive staff, contribute to a noteworthy morning dining experience.
Dinner and bar services also receive positive feedback with guests enjoying high-quality meals and drinks, such as well-prepared steaks, pizzas and standout caipirinhas. While there are occasional mentions of high food prices and the need for dinner reservations, nearby dining alternatives provide additional options.
The hotel's rooms generally receive favorable reviews for being spacious, comfortable and well-decorated with recent renovations adding to their appeal. However, some guests note that older rooms could benefit from further modernization and better maintenance to avoid issues with outdated furniture, humidity and noise disturbances.
The pool and gym facilities are well-regarded with the pool often described as clean, heated and relaxing and the gym praised for its quality and maintenance. These amenities provide enjoyable spaces for both leisure and exercise, complementing the hotel's family-friendly environment.
Despite some inconsistencies in the quality of bedding and occasional WiFi issues, the overall sentiment towards Serrazul Hotel remains highly positive. The hotel's excellent location, commendable service, cleanliness and family-oriented features make it a top choice for visitors seeking a comfortable and enjoyable stay in Gramado.
Categories
Pool
Heated Pool
Indoor Pool
Big
Family
$
+1
Info
Summary of reviews
Hotel Laghetto Stilo Borges Oficial enjoys an excellent reputation among guests, largely due to its prime location in the heart of Gramado. Situated on Borges de Medeiros Avenue, the hotel places visitors within walking distance of key attractions, popular restaurants and charming cafes. This central positioning allows for easy exploration of Gramado's highlights without the need for a car, greatly enhancing the overall experience.
Guests consistently praise the hotel's spacious and comfortable rooms. These accommodations are well-appreciated for their cleanliness, modern amenities and excellent bedding, ensuring a restful stay. Effective air conditioning, good sound insulation and attentive housekeeping further contribute to the comfort. However, some guests noted minor issues such as noise from the street, occasional maintenance problems and the need for more updated fixtures in certain rooms.
The breakfast at Hotel Laghetto Stilo Borges Oficial stands out as a highlight, receiving high praise for its variety, quality and delicious offerings. Guests appreciate the extensive selection of both sweet and savory items, as well as the inclusion of gluten-free and lactose-free options. While the breakfast space can get crowded and some desire a greater variety of cereals and regional dishes, these issues are relatively minor compared to the overall positive feedback.
Dining experiences are mixed with room service being well-received, especially for its convenience and quality sandwiches. However, the dinner options at the hotel restaurant tend to disappoint some guests due to pricing and inconsistent quality. The restaurant staff are generally praised for their efforts, though improvements in service speed and food variety could enhance the dining experience.
Cleanliness throughout the hotel is generally well-regarded with many guests noting the high standards maintained in the rooms and public areas. Nonetheless, occasional reports of mold and dirty hallways indicate areas that could use more attention.
The hotel's staff are frequently commended for their friendliness, attentiveness and professionalism across all departments. Exceptional service at the reception, housekeeping and restaurant significantly elevates the guest experience, making guests feel welcomed and well-taken care of.
In terms of amenities, the hotel offers reliable and stable Wi-Fi, although a few guests experienced fluctuating speeds. The indoor gym and pool receive mixed reviews; the pool area is largely appreciated for its warmth and relaxed setting, whereas the gym is noted for its limited space and outdated equipment. While the pool area provides a pleasant experience, further enhancements to the gym are suggested.
Parking is a point of contention with guests finding the additional fees for valet service to be somewhat high. Many believe that complimentary parking would improve the overall guest experience.
For families, Hotel Laghetto Stilo Borges Oficial proves to be an ideal choice, offering a range of amenities catered to young children, including a playroom and a dedicated kids' area. The staff's attentiveness and the availability of cribs and bathtubs add to the family-friendly environment.
Overall, Hotel Laghetto Stilo Borges Oficial delivers a strong experience for travelers with its stellar location, comfortable accommodations, exceptional breakfast and outstanding staff service. Minor areas for improvement do not significantly detract from the overall positive impression guests have of their stay.
Guests consistently praise the hotel's spacious and comfortable rooms. These accommodations are well-appreciated for their cleanliness, modern amenities and excellent bedding, ensuring a restful stay. Effective air conditioning, good sound insulation and attentive housekeeping further contribute to the comfort. However, some guests noted minor issues such as noise from the street, occasional maintenance problems and the need for more updated fixtures in certain rooms.
The breakfast at Hotel Laghetto Stilo Borges Oficial stands out as a highlight, receiving high praise for its variety, quality and delicious offerings. Guests appreciate the extensive selection of both sweet and savory items, as well as the inclusion of gluten-free and lactose-free options. While the breakfast space can get crowded and some desire a greater variety of cereals and regional dishes, these issues are relatively minor compared to the overall positive feedback.
Dining experiences are mixed with room service being well-received, especially for its convenience and quality sandwiches. However, the dinner options at the hotel restaurant tend to disappoint some guests due to pricing and inconsistent quality. The restaurant staff are generally praised for their efforts, though improvements in service speed and food variety could enhance the dining experience.
Cleanliness throughout the hotel is generally well-regarded with many guests noting the high standards maintained in the rooms and public areas. Nonetheless, occasional reports of mold and dirty hallways indicate areas that could use more attention.
The hotel's staff are frequently commended for their friendliness, attentiveness and professionalism across all departments. Exceptional service at the reception, housekeeping and restaurant significantly elevates the guest experience, making guests feel welcomed and well-taken care of.
In terms of amenities, the hotel offers reliable and stable Wi-Fi, although a few guests experienced fluctuating speeds. The indoor gym and pool receive mixed reviews; the pool area is largely appreciated for its warmth and relaxed setting, whereas the gym is noted for its limited space and outdated equipment. While the pool area provides a pleasant experience, further enhancements to the gym are suggested.
Parking is a point of contention with guests finding the additional fees for valet service to be somewhat high. Many believe that complimentary parking would improve the overall guest experience.
For families, Hotel Laghetto Stilo Borges Oficial proves to be an ideal choice, offering a range of amenities catered to young children, including a playroom and a dedicated kids' area. The staff's attentiveness and the availability of cribs and bathtubs add to the family-friendly environment.
Overall, Hotel Laghetto Stilo Borges Oficial delivers a strong experience for travelers with its stellar location, comfortable accommodations, exceptional breakfast and outstanding staff service. Minor areas for improvement do not significantly detract from the overall positive impression guests have of their stay.
Categories
Pool
Heated Pool
Indoor Pool
Big
Luxury
$
Info
Summary of reviews
Sky Borges Hotel Alpenhaus - Gramado is highly praised for its superb location, offering a tranquil environment with easy access to Gramado's city center and nearby Canela. The hotel's position near Borges de Medeiros Avenue makes it convenient for guests to explore key attractions, local markets and supermarkets on foot or with a short drive, all while enjoying a peaceful stay without traffic noise.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience.
Categories
Pool
Heated Pool
Indoor Pool
Big
Honeymoon
Categories
1
Map