Hotel Laghetto Pedras Altas
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Summary of reviewsHotel Laghetto Pedras Altas in Gramado enjoys an outstanding reputation among guests, primarily due to its prime location, excellent service and cleanliness. Positioned on a calm street yet close to the bustling city center, its strategic location allows for easy access to notable attractions, restaurants, shops and the bus station. Guests appreciate the convenience and tranquility, making it an ideal base for exploring the heart of Gramado.
The hotel's breakfast service is highly praised for its variety and quality, catering to diverse dietary needs, though some logistical improvements could be made. Dinner at the on-site restaurant is also well-regarded, offering tasty and affordable meals with attentive service.
Rooms are described as modern, clean and comfortable with scenic views available in some. While most guests find them spacious and well-equipped, a few note the rooms can be smaller than expected and occasionally dimly lit. Despite these minor issues, the overall sentiment is positive, emphasizing cleanliness and comfort.
The impeccable cleanliness across all areas, from rooms to common spaces, is frequently highlighted, contributing to a pleasant and hygienic stay. The friendly and professional staff receive consistent commendation for their helpfulness and attentiveness, further enhancing guests' experiences.
Amenities such as free Wi-Fi, a spa with a well-liked sauna and a 24-hour gym, though modestly equipped, add to the hotel's appeal. The indoor heated pool stands out as a significant feature, providing a relaxing environment.
Parking services, while appreciated for their convenience, are noted to be relatively expensive. The hotel’s family-friendly atmosphere is unanimously praised with facilities and services catering well to families, ensuring a cozy and enjoyable stay for guests with children.
Overall, Hotel Laghetto Pedras Altas is highly regarded for its excellent location, cleanliness, welcoming staff and family-oriented services, making it a favored choice for visitors to Gramado.
Categories
The hotel's breakfast service is highly praised for its variety and quality, catering to diverse dietary needs, though some logistical improvements could be made. Dinner at the on-site restaurant is also well-regarded, offering tasty and affordable meals with attentive service.
Rooms are described as modern, clean and comfortable with scenic views available in some. While most guests find them spacious and well-equipped, a few note the rooms can be smaller than expected and occasionally dimly lit. Despite these minor issues, the overall sentiment is positive, emphasizing cleanliness and comfort.
The impeccable cleanliness across all areas, from rooms to common spaces, is frequently highlighted, contributing to a pleasant and hygienic stay. The friendly and professional staff receive consistent commendation for their helpfulness and attentiveness, further enhancing guests' experiences.
Amenities such as free Wi-Fi, a spa with a well-liked sauna and a 24-hour gym, though modestly equipped, add to the hotel's appeal. The indoor heated pool stands out as a significant feature, providing a relaxing environment.
Parking services, while appreciated for their convenience, are noted to be relatively expensive. The hotel’s family-friendly atmosphere is unanimously praised with facilities and services catering well to families, ensuring a cozy and enjoyable stay for guests with children.
Overall, Hotel Laghetto Pedras Altas is highly regarded for its excellent location, cleanliness, welcoming staff and family-oriented services, making it a favored choice for visitors to Gramado.
Dog Friendly Hotel
Hotel Laghetto Pedras Altas is tagged as a hotel with pet-friendly accommodations.
Hotel with Parking
This hotel provides parking facilities. Located on Rua Coronel João Correa, it is accessible by car.
Accessible Hotel
Hotel Laghetto Pedras Altas provides facilities for disabled guests. [No specific in-room bathroom details found in the provided search results, but general accessibility is confirmed.]
Hotel with Gym
This hotel offers a fitness center for guests to maintain their workout routine. It is conveniently located in Gramado.
4-Star Hotel
The hotel features comfortable accommodations and a range of amenities, ensuring a pleasant stay. Its location in Gramado provides easy access to local attractions and dining options.
Hotel with Children's Pool
Being part of the Laghetto group, this hotel likely maintains a high standard of service and family-oriented amenities. Its location in Gramado, a popular tourist destination, adds to its appeal for families.
Hotel with Indoor Pool
Situated in a good location, Hotel Laghetto Pedras Altas provides an indoor pool for guest use. It's a solid option for travelers prioritizing this amenity.
Hotel with Heated Pool
The heated pool at this hotel consistently receives positive feedback regarding its warmth and cleanliness. The indoor pool is accessible by appointment and is noted for its excellent condition, including a rooftop heated pool.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool
Business Hotel
Guest Reviews
Hotel Laghetto Pedras Altas is exceptionally well-situated, garnering praise from guests for its prime location in Gramado. Nestled in a quiet street yet close to the bustling city center, it offers easy access to various tourist attractions, including Rua Torta, Plaza das Etnias and the main avenue, Borges de Medeiros. Guests appreciate the convenience of being able to explore the city on foot with no need for a car to reach attractions, restaurants and shops. The proximity to the bus station adds an extra layer of convenience for travelers. The hotel's perfect positioning allows for both tranquility and immediate access to the vibrant life of Gramado. This strategic location, coupled with the hotel’s clean and modern amenities, makes it an ideal choice for visitors looking to experience the heart of Gramado comfortably and conveniently.
Hotel Laghetto Pedras Altas receives high praise for its breakfast offerings, highlighted by guests as wonderful, excellent and perfect. Visitors frequently note the variety and quality, describing it as rich, delicious and abundant. The breakfast service is specially commended for its freshness with options tailored to diverse dietary needs including gluten-free and lactose-free choices. The dedicated and attentive staff also enhance the positive dining experience.
Despite the overwhelmingly positive feedback, some guests mentioned logistical issues such as crowded areas and occasional shortages of specific items like yogurt. A few reviews suggested the need for even greater variety and more attention to mask and glove usage during busy times.
The breakfast area itself is appreciated for its spaciousness and cleanliness and the hotel's prime location adds to the overall convenience. Generally, guests leave delighted, finding the breakfast experience to be an essential and well-loved part of their stay.
Hotel Laghetto Pedras Altas boasts a commendable dining experience, particularly during dinner hours. Guests have noted the availability of a restaurant at the hotel, offering good options and affordable prices that are more reasonable compared to city venues. The à la carte dinner receives special mention for its quality with guests describing it as tasty and great for those seeking a satisfying meal without leaving the comfort of the hotel. The restaurant staff are consistently praised for their attentiveness, ensuring a pleasant dining experience whether it's breakfast or dinner. The hotel's flexible dining hours also cater well to guests returning from tours, providing a convenient option for late meals.
However, some logistical aspects could be improved. The designated dining area was described as relatively small and there were instances when guests had difficulty finding a place to eat. Despite these minor drawbacks, the overall impression of the hotel's dining services remains largely positive, complementing the charming amenities like the balcony views of the city and Valle.
Hotel Laghetto Pedras Altas boasts modern, stylish interiors and well-maintained, clean rooms that guests appreciate for their comfort and spaciousness. Many reviews highlight the rooms as being equipped with quality amenities and modern facilities. The hotel offers rooms that are particularly suitable for couples with ample space and comfortable beds. Guests often mention the warm and inviting atmosphere of the rooms, presenting a blend of simplicity and comfort.
Upgrades to better rooms were appreciated by some guests and the cleanliness is frequently praised, alongside positive remarks regarding the comfort and accommodation standards. Rooms with balconies and breathtaking views of the valley added to the positive experiences. Those who stayed in rooms with modern decor and new furniture noted satisfaction with the aesthetics and functionality.
However, it is important to be aware of some recurring concerns. A number of guests found the room sizes to be smaller than expected with some even describing them as very small and tight, while others mentioned insufficient lighting which made the rooms appear dark. Bathrooms occasionally received criticism for being cramped and poorly lit. Despite these drawbacks, the overall sentiment leans towards the positive aspects, particularly regarding comfort, cleanliness and the scenic views from certain rooms.
The hotel's excellent location and accommodating staff contribute to a pleasant stay, despite some minor inconveniences such as the additional charges for pets and parking.
Hotel Laghetto Pedras Altas boasts a mix of positive and critical feedback concerning its beds. Many guests commend the hotel for offering wonderful, comfortable and spacious beds, which contribute to a restful night's sleep. Reviews also highlight the high standard of comfort with references to large and cozy beds, good pillows and comfortable mattresses. Guests appreciate the quality of bedding and fresh towels provided, enhancing their overall comfort.
However, not all feedback is positive. Some guests found the beds to be either too soft or too old with complaints about mattresses and pillows showing signs of wear and poor quality. There were instances where double beds were simply two single beds pushed together, leading to discomfort for some. Issues with room sizes and small beds were also noted with a few guests describing the rooms as cramped.
Despite these drawbacks, Hotel Laghetto Pedras Altas delivers an inviting and comfortable lodging experience for many with special praise given to the spacious and cozy sleeping arrangements in larger rooms. Overall, the hotel strives to offer a satisfying experience, although there may be some variability in guest satisfaction regarding bed comfort and room amenities.
Hotel Laghetto Pedras Altas consistently receives high praise for its impeccable cleanliness. Guests frequently commend the hotel for its spotless rooms and perfectly maintained common areas. Words like spotless, impeccable and perfect are often used to describe the cleanliness standards, reflecting a consistent dedication to hygiene across all areas, from the cozy and comfortable rooms to the inviting reception.
The hotel's attention to cleanliness extends to every detail, including the bar area, towels, bed linens and even new furnishings, ensuring a pleasant and hygienic stay. Regular comments highlight rooms that are not only very clean but also cozy and well-preserved, contributing to the overall comfort of the stay.
Furthermore, guests appreciate the cleanliness in conjunction with other hotel amenities such as the well-maintained heated pool and spotless common areas. The hotel's great location and friendly staff further enhance the positive guest experience, making it a highly recommended choice for travelers seeking a clean, comfortable and well-organized stay. Despite a few mentions of areas for improvement, such as dust on an air conditioning remote control, the overwhelming feedback points to an exceptional standard of cleanliness that is both noticeable and appreciated by its guests.
Hotel Laghetto Pedras Altas is praised for its exceptional and professional staff service. Guests consistently highlight the politeness, friendliness and attentiveness of the hotel employees. The customer service team is noted for their professionalism and warm reception with many reviewers specifically mentioning the remarkable courtesy and helpfulness of the staff at the reception, restaurant and housekeeping departments. Front desk employees, including individuals like Leonardo and Camila, are commended for their exceptional service and responsiveness.
Reviewers appreciate the attentive and efficient service provided, noting that all staff members—from receptionists to housekeepers—go above and beyond to ensure a pleasant stay. The management's attentiveness and the team's readiness to assist with a smile contribute to a welcoming atmosphere. Despite a few complaints about persistent sales pitches from timeshare sellers, the overall sentiment remains overwhelmingly positive with visitors frequently mentioning the wonderful, friendly and well-prepared staff.
Instances of staff members taking proactive steps, such as offering larger rooms for families at no extra charge, underline the commitment to excellent service. Guests also commend the concierge and valet teams for their effectiveness and cordiality. In summary, the staff at Hotel Laghetto Pedras Altas is recognized for their consistent efforts in providing an outstanding guest experience.
Hotel Laghetto Pedras Altas offers its guests free Wi-Fi throughout the premises. Reviews highlight that the internet in the hotel is generally good with several guests praising the excellent Wi-Fi connection. Many found the Wi-Fi in the rooms to be reliable and sufficient for their needs. However, some guests noted occasional issues, such as a weak or varying internet signal and lack of information about Wi-Fi availability. Despite these sporadic issues, the overall sentiment towards the Wi-Fi is positive with many experiences of good, consistent internet access.
Hotel Laghetto Pedras Altas offers a spa experience that has garnered favorable feedback from its guests. The sauna stands out as a key feature, praised for being well-designed and aesthetically pleasing. Visitors find the combined pool and sauna area to be particularly enjoyable and pleasant, adding an extra touch of relaxation to their stay. The spa area, in general, is regarded as interesting and well thought out. On the service front, the skills of the masseuses have been described as impeccable, ensuring guests receive a top-notch treatment. However, some guests noted a lack of information regarding the spa facilities, which could be an aspect for potential improvement. Overall, the spa appears to be a significant highlight of the hotel, contributing positively to the guest experience.
Hotel Laghetto Pedras Altas offers a gym that is accessible 24 hours a day, a significant convenience for guests with varied schedules. Despite its positive accessibility, the gym receives mixed reviews regarding its size and equipment. Many guests find the gym to be very small and express concerns about outdated and poorly equipped machines. Overall, while it provides the basic facility for a workout, the fitness center is often described as below average and in need of improvements.
Hotel Laghetto Pedras Altas boasts a well-regarded pool area that consistently receives positive mentions from guests. The indoor, heated pool is a standout feature, described as nice, warm and very clean. Guests appreciate the inviting and comfortable atmosphere of the pool area, which is also thoughtfully designed alongside the sauna. The pool is highlighted for its elegance and is frequently described as beautiful and essential to the hotel experience.
The heated water adds to the allure, making the pool a wonderful retreat regardless of the weather. The size of the pool is also commended, fitting well within guests' expectations. Moreover, the leisure facilities, including the pool, gym and breakfast area, enhance the overall guest experience.
However, it should be noted that the pool's availability can be limited, as some guests mentioned arriving when it was closed during weekdays. Despite this, the general consensus underlines the pool's quality as a significant and well-maintained feature of the hotel.
Hotel Laghetto Pedras Altas offers parking for its guests, featuring both covered and valet service options for convenience. Guests appreciated that the parking is organized and easily accessible, which can be a significant advantage given the tricky parking situation in the city. However, there are several mentions of the parking being quite expensive with daily rates ranging from 24 to 35 reais. Some reviews suggest that the cost should ideally be included in the stay, as the additional charge felt steep to many. Despite these concerns, the availability of parking is a plus, especially with the 24-hour valet service provided.
Hotel Laghetto Pedras Altas in Gramado emerges as an ideal destination for families seeking a memorable and comfortable getaway. Reviews unanimously highlight the exceptional family-friendly atmosphere, noting the hotel’s commitment to providing a welcoming environment for guests with children. The kids' area garners widespread praise for being well-maintained, spacious and thoughtfully decorated, equipped with an excellent game and toy room that delights both children and parents alike.
The accommodations also reflect the hotel's family-oriented philosophy, featuring well-connected family rooms and providing cribs for babies, ensuring a cozy and perfect stay for every member of the family. The heated pool, combined with special services like a cook preparing meals tailored for kids, adds to the overall convenience and enjoyment for families staying at the hotel.
Guests appreciate the meticulous attention to family needs, from providing large, comfortable rooms to ensuring a pleasant atmosphere conducive to relaxation and family bonding. The family service is noted for its excellence with a warm and friendly environment that makes every family stay enjoyable and memorable. Despite some minor feedback about room sizes and quieter floor options for families with young children, guests consistently express their intention to return, valuing the quality and experience offered.
Overall, Hotel Laghetto Pedras Altas stands out as a wonderful choice for families, combining excellent service, spacious and well-equipped facilities and a dedication to ensuring a pleasant and enjoyable family stay.
Hotel Laghetto Pedras Altas has been described with diverse opinions regarding its four-star rating. Many guests highlight it as offering four-star amenities and services, noting the good overall structure and quality that aligns with what is expected of a hotel in this category. Some praise it as a great four-star experience with a fair price, emphasizing satisfaction with their stay.
Conversely, a few reviews express dissatisfaction, mentioning that the hotel seems small for its rating and does not fully measure up to a four-star standard. Concerns about the value for money and whether the facilities truly reflect the four-star designation were also raised. Despite this, the consensus leans towards the hotel meeting most expectations for a four-star establishment.
Hotel Laghetto Pedras Altas is well-regarded for its business-friendly amenities, making it a convenient choice for corporate travelers. The hotel offers good conference facilities, including a well-equipped conference room and a meeting room, catering effectively to business presentation needs. The rooms are well-suited for business stays, featuring internet connectivity essential for work. Additionally, the staff is noted for being helpful with business-related needs. Despite some feedback on the price being a bit high for business trips, the overall setup and services make it an ideal and practical option for business travel.
Hotel Laghetto Pedras Altas generally receives positive feedback regarding its accessibility features for guests with disabilities. Many reviews highlight its wheelchair-friendly environment and the availability of elevators that cater to all feet, ensuring easy access to the upper floors. Guests often describe the hotel as accessible and appreciate its overall design catering to various accessibility needs. However, it’s important to note that some reviews mentioned the bathroom being small and not very accessible. Additionally, there is an indication that information about accessibility might be lacking on some platforms. Despite these points, the hotel's efforts to maintain good accessibility are evident.
The heated pool at Hotel Laghetto Pedras Altas consistently receives positive feedback from guests. Many visitors appreciate its warmth, especially during colder weather. The pool area is described as very clean and the thermal aspect makes it a standout feature. Guests frequently highlight the indoor pool's accessibility, noting that it can be used by appointment, ensuring availability. The pool is praised for its excellent condition, adding to the overall appeal of the hotel's amenities.
Hotel Laghetto Pedras Altas boasts an impressive indoor pool that receives high praise from guests for its warm, cozy and inviting atmosphere. Described as a heated and thermal pool, it offers a comfortable and relaxing swimming experience. Many highlight the pool area as being excellent with the heated and thermal features making it a standout. The indoor pool's good size and beautiful design are also noted, enhancing the overall guest experience. Although the pool environment can get very hot, the scheduled appointments ensure it is readily available and well-maintained for visitors, contributing significantly to the hotel's appeal. Despite occasional closures for repairs, the indoor pool remains a favorite amenity among guests.
Hotel Laghetto Pedras Altas offers a modern and clean environment, setting it apart through its luxurious rooms that come at a competitive price compared to simpler accommodations elsewhere. Guests appreciated the clean and contemporary design of the hotel. The luxury tower features impressive views of the city and snowy mountains, which many found to be a highlight of their stay. The upper rooms add an extra touch of luxury with jacuzzis and balconies, allowing guests to relax while taking in the amazing balcony views. The hotel's luxury is also evident in the services provided, emphasizing a well-rounded and upscale experience.
Hotel Laghetto Pedras Altas offers a romantic escape perfect for couples, highlighted by cozy rooms and captivating decor. The balcony provides a wonderful view of the city and the valley, adding to the overall romantic ambiance. It's an ideal destination for honeymooners with beautiful decorations that enhance the intimate experience. The stunning landscape visible from the balcony contributes to the hotel's charm, making it a delightful surprise for anyone seeking a romantic getaway.
Hotel Laghetto Pedras Altas is noted for being a pet-friendly hotel, welcoming guests with small pets and offering pet-friendly accommodations. Many reviews highlight the hotel as an excellent option for travelers with pets. Despite the positive feedback, there are occasional complaints about dogs barking incessantly in neighboring rooms. However, some confusion exists, as a few reviews mention a lack of information about dog-friendly policies and some state that pets or dogs are not allowed. This mixed feedback suggests a need for better communication regarding their pet policies. Nonetheless, the hotel remains a viable and favorable choice for those traveling with pets.
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Location
Breakfast
Despite the overwhelmingly positive feedback, some guests mentioned logistical issues such as crowded areas and occasional shortages of specific items like yogurt. A few reviews suggested the need for even greater variety and more attention to mask and glove usage during busy times.
The breakfast area itself is appreciated for its spaciousness and cleanliness and the hotel's prime location adds to the overall convenience. Generally, guests leave delighted, finding the breakfast experience to be an essential and well-loved part of their stay.
Dinner
However, some logistical aspects could be improved. The designated dining area was described as relatively small and there were instances when guests had difficulty finding a place to eat. Despite these minor drawbacks, the overall impression of the hotel's dining services remains largely positive, complementing the charming amenities like the balcony views of the city and Valle.
Rooms
Upgrades to better rooms were appreciated by some guests and the cleanliness is frequently praised, alongside positive remarks regarding the comfort and accommodation standards. Rooms with balconies and breathtaking views of the valley added to the positive experiences. Those who stayed in rooms with modern decor and new furniture noted satisfaction with the aesthetics and functionality.
However, it is important to be aware of some recurring concerns. A number of guests found the room sizes to be smaller than expected with some even describing them as very small and tight, while others mentioned insufficient lighting which made the rooms appear dark. Bathrooms occasionally received criticism for being cramped and poorly lit. Despite these drawbacks, the overall sentiment leans towards the positive aspects, particularly regarding comfort, cleanliness and the scenic views from certain rooms.
The hotel's excellent location and accommodating staff contribute to a pleasant stay, despite some minor inconveniences such as the additional charges for pets and parking.
Beds
However, not all feedback is positive. Some guests found the beds to be either too soft or too old with complaints about mattresses and pillows showing signs of wear and poor quality. There were instances where double beds were simply two single beds pushed together, leading to discomfort for some. Issues with room sizes and small beds were also noted with a few guests describing the rooms as cramped.
Despite these drawbacks, Hotel Laghetto Pedras Altas delivers an inviting and comfortable lodging experience for many with special praise given to the spacious and cozy sleeping arrangements in larger rooms. Overall, the hotel strives to offer a satisfying experience, although there may be some variability in guest satisfaction regarding bed comfort and room amenities.
Cleanliness
The hotel's attention to cleanliness extends to every detail, including the bar area, towels, bed linens and even new furnishings, ensuring a pleasant and hygienic stay. Regular comments highlight rooms that are not only very clean but also cozy and well-preserved, contributing to the overall comfort of the stay.
Furthermore, guests appreciate the cleanliness in conjunction with other hotel amenities such as the well-maintained heated pool and spotless common areas. The hotel's great location and friendly staff further enhance the positive guest experience, making it a highly recommended choice for travelers seeking a clean, comfortable and well-organized stay. Despite a few mentions of areas for improvement, such as dust on an air conditioning remote control, the overwhelming feedback points to an exceptional standard of cleanliness that is both noticeable and appreciated by its guests.
Staff
Reviewers appreciate the attentive and efficient service provided, noting that all staff members—from receptionists to housekeepers—go above and beyond to ensure a pleasant stay. The management's attentiveness and the team's readiness to assist with a smile contribute to a welcoming atmosphere. Despite a few complaints about persistent sales pitches from timeshare sellers, the overall sentiment remains overwhelmingly positive with visitors frequently mentioning the wonderful, friendly and well-prepared staff.
Instances of staff members taking proactive steps, such as offering larger rooms for families at no extra charge, underline the commitment to excellent service. Guests also commend the concierge and valet teams for their effectiveness and cordiality. In summary, the staff at Hotel Laghetto Pedras Altas is recognized for their consistent efforts in providing an outstanding guest experience.
Wi-Fi
Spa
Gym
Pool
The heated water adds to the allure, making the pool a wonderful retreat regardless of the weather. The size of the pool is also commended, fitting well within guests' expectations. Moreover, the leisure facilities, including the pool, gym and breakfast area, enhance the overall guest experience.
However, it should be noted that the pool's availability can be limited, as some guests mentioned arriving when it was closed during weekdays. Despite this, the general consensus underlines the pool's quality as a significant and well-maintained feature of the hotel.
Parking
Family
The accommodations also reflect the hotel's family-oriented philosophy, featuring well-connected family rooms and providing cribs for babies, ensuring a cozy and perfect stay for every member of the family. The heated pool, combined with special services like a cook preparing meals tailored for kids, adds to the overall convenience and enjoyment for families staying at the hotel.
Guests appreciate the meticulous attention to family needs, from providing large, comfortable rooms to ensuring a pleasant atmosphere conducive to relaxation and family bonding. The family service is noted for its excellence with a warm and friendly environment that makes every family stay enjoyable and memorable. Despite some minor feedback about room sizes and quieter floor options for families with young children, guests consistently express their intention to return, valuing the quality and experience offered.
Overall, Hotel Laghetto Pedras Altas stands out as a wonderful choice for families, combining excellent service, spacious and well-equipped facilities and a dedication to ensuring a pleasant and enjoyable family stay.
4 Star
Conversely, a few reviews express dissatisfaction, mentioning that the hotel seems small for its rating and does not fully measure up to a four-star standard. Concerns about the value for money and whether the facilities truly reflect the four-star designation were also raised. Despite this, the consensus leans towards the hotel meeting most expectations for a four-star establishment.
Business
Accessible
Heated Pool
Indoor Pool
Luxury
Romantic
Dog Friendly
Yes, Hotel Laghetto Pedras Altas has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.
No, a spa isn't available at Hotel Laghetto Pedras Altas.
Yes, Hotel Laghetto Pedras Altas welcomes dogs.
Yes, parking facilities are available at Hotel Laghetto Pedras Altas.
Yes, Hotel Laghetto Pedras Altas has a gym.
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