Buona Vitta Gramado Resort & Spa by Gramado Parks
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Summary of reviewsBuona Vitta Gramado Resort & Spa by Gramado Parks is highly regarded for its blend of strategic location, beautiful architecture and comprehensive amenities. Nestled between Gramado and Canela, the resort offers a peaceful retreat while still allowing convenient access to both towns, especially for guests with their own transportation. The property’s picturesque ambiance, reminiscent of a Tuscan village, along with well-organized transportation services and ample parking, enhances its attractiveness.
Guests consistently praise the breakfast, describing it as exceptional and varied, catering to diverse dietary needs and adding luxurious touches like champagne. Despite minor critiques concerning dietary variety and crowded conditions during peak times, the breakfast experience remains a major highlight.
The hotel rooms receive high marks for their spaciousness, comfort and cleanliness. Features like excellent soundproofing, comfortable beds and effective climate control contribute to a restful stay. The meticulously maintained facilities and exemplary staff amplify positive guest experiences, although minor issues such as occasional bathroom odors and dissatisfaction with second beds being sofa beds were noted.
Cleanliness across the hotel is frequently lauded with spotless rooms and well-maintained common areas receiving high praise. The dedicated housekeeping team is commended for their thoroughness and friendliness.
The staff’s attentiveness, friendliness and efficiency significantly enhance the guest experience. Specific individuals, such as Adriani and Rafael, receive special mentions for their exceptional service. This high level of service extends to the breakfast area and pool, emphasizing a consistently friendly and professional demeanor.
Wi-Fi at the resort generally meets guests' expectations with many finding it functional and reliable, though there are occasional reports of connectivity issues and slow speeds.
The spa is celebrated for its excellent facilities and quality of services, including massages and personalized treatments. Guests recommend scheduling appointments upon arrival to ensure availability.
The gym is another standout feature, acknowledged for its comprehensive equipment and 24-hour availability. While a few pieces of equipment may need maintenance, the gym’s overall quality impresses many guests.
The pool area, featuring several heated and well-maintained pools, is highly appreciated for its cleanliness and relaxing atmosphere. Though some guests find the pools crowded during peak times and note variability in pool temperatures, the facilities generally receive positive feedback.
Parking services, while appreciated for their efficiency and maintenance, face criticism regarding high costs and occasional management issues, particularly during busy periods.
Overall, Buona Vitta Gramado Resort & Spa by Gramado Parks presents a charming and restful escape, highly recommended for its location, service and amenities, providing a delightful experience in the scenic surroundings of Gramado and Canela.
Categories
Guests consistently praise the breakfast, describing it as exceptional and varied, catering to diverse dietary needs and adding luxurious touches like champagne. Despite minor critiques concerning dietary variety and crowded conditions during peak times, the breakfast experience remains a major highlight.
The hotel rooms receive high marks for their spaciousness, comfort and cleanliness. Features like excellent soundproofing, comfortable beds and effective climate control contribute to a restful stay. The meticulously maintained facilities and exemplary staff amplify positive guest experiences, although minor issues such as occasional bathroom odors and dissatisfaction with second beds being sofa beds were noted.
Cleanliness across the hotel is frequently lauded with spotless rooms and well-maintained common areas receiving high praise. The dedicated housekeeping team is commended for their thoroughness and friendliness.
The staff’s attentiveness, friendliness and efficiency significantly enhance the guest experience. Specific individuals, such as Adriani and Rafael, receive special mentions for their exceptional service. This high level of service extends to the breakfast area and pool, emphasizing a consistently friendly and professional demeanor.
Wi-Fi at the resort generally meets guests' expectations with many finding it functional and reliable, though there are occasional reports of connectivity issues and slow speeds.
The spa is celebrated for its excellent facilities and quality of services, including massages and personalized treatments. Guests recommend scheduling appointments upon arrival to ensure availability.
The gym is another standout feature, acknowledged for its comprehensive equipment and 24-hour availability. While a few pieces of equipment may need maintenance, the gym’s overall quality impresses many guests.
The pool area, featuring several heated and well-maintained pools, is highly appreciated for its cleanliness and relaxing atmosphere. Though some guests find the pools crowded during peak times and note variability in pool temperatures, the facilities generally receive positive feedback.
Parking services, while appreciated for their efficiency and maintenance, face criticism regarding high costs and occasional management issues, particularly during busy periods.
Overall, Buona Vitta Gramado Resort & Spa by Gramado Parks presents a charming and restful escape, highly recommended for its location, service and amenities, providing a delightful experience in the scenic surroundings of Gramado and Canela.
Luxury Hotel
This resort brings the charm of Tuscany to Brazil with high standards of infrastructure and hospitality, including indoor pools, a sauna, kids' space, and European-inspired gastronomy.
Hotel for Honeymoon
This resort provides a luxurious and relaxing experience with its spa facilities and comfortable accommodations. The serene environment and wellness amenities create a perfect setting for a honeymoon.
Hotel with Spa
A 5-star resort featuring a spa with multiple indoor pools, a jacuzzi, and a variety of treatments available, including hot stone massages and beauty services like manicures and pedicures.
Family Friendly Hotel
This resort offers free bikes, private parking, a fitness center, and a garden. It's a great option for families looking for activities and relaxation.
Romantic Hotel
The resort provides a spa and various amenities geared towards relaxation, which enhances the romantic experience. Its facilities and services offer couples a comfortable and enjoyable stay.
Hotel with Swimming Pool
This resort offers 5-star accommodations with indoor pools and a terrace. It provides free bikes, a fitness center, a garden, a restaurant, a kids' club, and a shared lounge. Guests consistently praise the warmth and cleanliness of the multiple heated pools.
Heated Pool Indoor Pool
Hotel with Gym
The resort boasts two indoor swimming pools, a fitness center, and spa services. It offers a wide range of recreational amenities suitable for fitness and relaxation.
Hotel with Rooms With Jacuzzi / Hot-tub
Offers a comprehensive spa experience alongside in-room jacuzzis, creating a relaxing and luxurious stay. It includes amenities such as a fitness center, free bikes, and a garden, enhancing the overall experience.
5-Star Hotel
Combining resort amenities with spa facilities, this hotel offers a relaxing and indulgent experience. The resort features comfortable accommodations, recreational activities, and spa treatments, ensuring a memorable stay.
Hotel with Indoor Pool
This hotel features two indoor pools, a Jacuzzi, sauna, and steam room, providing multiple options for relaxation and aquatic activities. Guests can also indulge in spa services like hot stone massages and manicures/pedicures.
Hotel with Heated Pool
This resort offers an indoor heated pool as part of its high-standard infrastructure. Inspired by Tuscan architecture, the hotel provides a charming and well-equipped environment for relaxation by the pool.
Hotel with Parking
Guest Reviews
Buona Vitta Gramado Resort & Spa by Gramado Parks enjoys a privileged and strategic location, perfectly situated between the charming towns of Gramado and Canela. While the hotel isn’t in the city center, this positioning provides tranquil surroundings and easy access for those with a car or using ride-hailing services. Guests appreciate its position as it allows convenient visits to both towns, making it an excellent base for exploring the region. The resort's peaceful locale is particularly beneficial for those looking to escape the hustle and bustle of downtown areas.
The hotel’s beautiful architecture, reminiscent of a Tuscan village, adds to the allure, contributing to a picturesque and inviting atmosphere. The resort also boasts a variety of amenities and activities, making it an enjoyable destination in its own right.
Despite some challenges with the distance to central areas for those traveling without a car, the hotel mitigates this with well-organized transportation services, including transfers to key locations in Gramado and Canela. This service, along with partnerships offering guest discounts at area attractions, enhances the overall convenience and value.
For drivers, the ease of commute and ample parking facilities are significant positives, despite occasional chaos during peak times. The hotel’s excellent customer service and comfortable, clean accommodations further elevate the guest experience.
In summary, Buona Vitta Gramado Resort & Spa is highly recommended for its excellent location, especially for those with transportation means and offers a charming and restful retreat amid the picturesque surroundings of Gramado and Canela.
The breakfast at Buona Vitta Gramado Resort & Spa by Gramado Parks is frequently lauded by guests as one of the standout features of their stay. Described using superlatives such as perfect, wonderful, excellent and spectacular, the breakfast service receives high praise for its exceptional quality, varied options and delicious taste. Guests often highlight the extensive variety, including options for gluten-free and lactose-free diets, as well as the abundance of fresh and tasty items ranging from divine breads and cakes to delicious omelettes and tapioca.
Many reviewers have called it the best hotel breakfast they have ever experienced, noting the richness and completeness of the offerings, which cater to all tastes. The breakfast buffet is often referred to as a feast, well-served and consistently replenished with some guests emphasizing the champagne available as an extra luxurious touch. However, there are occasional comments about the lack of variety for those with dietary intolerances, some repetitive menu items and the crowded conditions during peak times. Despite these minor points, the overall consensus is overwhelmingly positive with the breakfast providing a delightful and memorable start to the day for many visitors.
The dining experiences at Buona Vitta Gramado Resort & Spa by Gramado Parks received mixed reviews. On the positive side, several guests praised the restaurant for its excellent breakfast and delicious pasta and pizza options at Don Milo. The Bolognese lasagna, in particular, stood out as a highlight for some diners. The menu was generally described as very tasty and the service, especially from staff members like Leandro, was often commended for making a positive difference.
However, there were several areas for improvement noted by guests. The dinner service was frequently criticized for being slow with instances of dishes taking over an hour to arrive or arriving at significantly different times for parties dining together. Some found the food to be bland, cold or not worth the high prices. The limited dinner menu and lack of variety disappointed certain guests and a few mentioned that the quality of food did not match the hotel's five-star status.
Additionally, there were concerns about the cost-benefit ratio with various reviews indicating that the high prices did not justify the food quality and service. Issues with room service delays and the lack of dietary options at breakfast were also mentioned. Despite the upscale appeal of the restaurant, the experiences varied widely, suggesting potential room for enhancements in both menu offerings and service efficiency.
The guest reviews for Buona Vitta Gramado Resort & Spa by Gramado Parks highlight a consistent theme of satisfaction with the hotel's room offerings. Visitors frequently praised the spaciousness, comfort and cleanliness of the rooms. Many described the rooms as very good, cozy and well-decorated, featuring amenities such as excellent soundproofing, comfortable beds and effective heating and air conditioning systems. Several guests were pleased with the room sizes, often noting how well the rooms are laid out and equipped.
The hotel's service also garnered positive reviews with staff being described as exemplary and well-qualified. Many guests appreciated the comfortable apartments and new, high-quality bed linens and towels. The hotel's infrastructure, including large swimming pools and jacuzzis, was highlighted as excellent. The breakfast, in particular, received multiple commendations for its quality and variety.
However, a few critiques were mentioned, such as some issues with bathroom smells, smaller whirlpool tubs and occasional dissatisfaction with the second bed being a sofa bed. Despite these minor setbacks, the overall consensus indicates that the rooms are exceptionally comfortable and spacious, making for a restful and pleasant stay. The hotel's beautiful architecture and convenient location near Gramado further enhance the appeal, making it a highly recommended destination for travelers.
Buona Vitta Gramado Resort & Spa by Gramado Parks offers a delightful sleeping experience with predominantly high praise for their beds. Guests frequently describe the beds as very comfortable with spacious and clean rooms adding to the overall satisfaction. The mattress quality is often highlighted with many guests appreciating the softness and comfort, although a few noted that the main bed can be a bit too soft or small for larger individuals. Bed linens and towels receive exceptional remarks for their high quality and fragrant, fresh feel.
While the main beds are generally applauded for their comfort and optimal structure, the sofa beds receive mixed reviews with some guests finding them quite uncomfortable. Despite this, the overall consensus is positive due to the excellent bedding and super comfortable beds, which contribute to a restful stay. High-quality mattresses and pillows further enhance the sleeping experience, making the accommodations at Buona Vitta Gramado Resort & Spa a key highlight for visitors seeking relaxation and comfort.
The Buona Vitta Gramado Resort & Spa by Gramado Parks has garnered outstanding feedback for its exceptional cleanliness. This beautiful and newly built hotel impresses guests with its spotless rooms and well-maintained facilities. Visitors rave about the immaculate bedding, fragrant atmosphere and the consistent cleanliness throughout all areas, including the gym, pool and common spaces. Housekeeping services receive high praise, especially for their thorough daily cleaning and the friendly, helpful staff. Organized and clean leisure areas, including a game room and a cinema, contribute to the overall pristine environment. Guests appreciate the well-maintained, comfortable and spacious accommodations that add to the resort's charming appeal. Overall, the flawless cleanliness and excellent service make Buona Vitta a top choice for a delightful and hygienic stay.
Visitors to Buona Vitta Gramado Resort & Spa by Gramado Parks frequently highlight the exceptional quality of the hotel's staff. Guests consistently describe the staff as very attentive, friendly, polite and efficient, making for an outstanding overall service experience. Many reviews point to the exceptional support provided by the hotel employees, including the receptionists, housekeepers and the recreation team.
Special mentions were given to certain individuals like Adriani, the Café manager, who is noted for his professional and warm service. The concierge service, particularly from Rafael, also received high praise for its helpfulness and attentiveness. Additionally, several reviewers noted that the staff consistently delivered service with a smile, extending warmth and friendliness to all guests.
The service at the breakfast area and pool received commendations for being impeccable and friendly. Specific praise was given to the meticulous housekeeping team, illustrating a robust commitment to cleanliness and guest satisfaction across all departments.
In summary, the combination of professional and friendly service defined the guest experience at this resort, although some minor areas for improvement were mentioned, such as the linguistic skills of the staff at the front desk. Overall, the numerous positive reviews underscore the staff's significant role in enhancing the guest experience, making Buona Vitta Gramado Resort & Spa a highly recommended destination.
At Buona Vitta Gramado Resort & Spa by Gramado Parks, the wifi experience received a range of reviews, though a significant number of guests appreciated the service. Many visitors noted that the wifi was good with some highlighting an especially strong internet signal throughout the hotel and in special rooms. There were mentions of the connectivity being super good and functional with phrases like "wifi is great" and "Wi-Fi worked perfectly" underscoring positive experiences.
However, some guests faced challenges, including slow internet speeds, dropped connections and weak signals. Issues with network maintenance and specific amenities like virtual assistance via WhatsApp were also highlighted as areas needing improvement. Technical problems such as loose network cables affecting TV functionality were pointed out by a few guests. Despite these occasional setbacks, the overall impression leaned towards an adequate and satisfactorily functional wifi service at the resort.
The spa at Buona Vitta Gramado Resort & Spa by Gramado Parks has garnered high praise from numerous guests. Descriptions such as excellent, fabulous and wonderful are frequently used to describe the overall experience. Guests highlighted the well-equipped and well-maintained facilities, which include features like jacuzzis, saunas and a mini salon for hair treatments. Personalized services, including a complimentary foot massage and a wonderful honeymoon package, add to the appeal.
Many visitors were particularly enthusiastic about the quality of the massages received, often describing them as truly relaxing and therapeutic. Despite the occasional mention of unprepared reception staff and outsourced services, the overall impression remains highly positive. The spa services are recommended by guests to offer a welcome respite and an opportunity to unwind and relax. To ensure availability, it's advisable to schedule treatments upon arrival. With robes available and thoughtfully decorated spaces, the spa experience at this resort is both luxurious and rejuvenating.
The gym at Buona Vitta Gramado Resort & Spa by Gramado Parks receives high praise from guests for its exceptional quality and comprehensive facilities. Described multiple times as being well-equipped, well-maintained and very large, the gym offers a wide array of equipment and is often highlighted as a significant advantage of the hotel. Guests appreciate the gym's considerable size, modern amenities and the variety of options available for different workout routines. A standout feature is its 24-hour availability, providing convenience for late-night or early-morning workouts. However, some reviews note issues with certain equipment needing maintenance, including problems with seat adjustments and some machinery being broken. Despite these minor drawbacks, the overall sentiment remains highly positive with many guests considering it the best gym they’ve encountered in a hotel, making it an unmissable facility during their stay.
The Buona Vitta Gramado Resort & Spa by Gramado Parks offers a diverse and appealing pool experience as noted by its guests. The resort boasts several heated pools, including thermal options, which are highlighted for their excellent maintenance and cleanliness. The pools are described as very good with many guests appreciating the warm and relaxing water, making them perfect for both adults and children. The spacious and beautiful pool areas are often praised with the indoor heated pool receiving particular accolades for being well-maintained and luxurious.
Facilities around the pools, such as hot tubs and jacuzzis, also earn positive remarks for their cleanliness and desirability. The pool area is considered a highlight of the resort, providing a comfortable and enjoyable space for leisure and relaxation. The hotel's unique heated and covered pool areas extend the comfort into all seasons, ensuring a consistently pleasant experience.
Despite the many positives, some guests pointed out a few drawbacks. During peak times, the pools can become quite crowded, thus impacting the experience. There are also occasional complaints about the pool water being either too hot or smelling excessively of chlorine in the closed environments.
Overall, the pool amenities at Buona Vitta Gramado Resort & Spa are a standout feature, offering a mix of leisure, relaxation and family-friendly activities in an aesthetically pleasing setting.
Buona Vitta Gramado Resort & Spa by Gramado Parks offers various parking options, but guest reviews highlight some drawbacks. While there is a garage and valet service, many guests found the parking expensive with fees often not included in the booking rate or fully informed ahead of time. Some appreciated the efficient valet service and the well-maintained, underground and covered parking facilities. Others, however, faced challenges with high costs, limited spaces and disorganized or slow parking management, particularly during peak times. The parking is outsourced, leading to additional fees and sometimes confused third-party attendants. Despite the practical license plate recognition system, guests often noted a lack of proper signage, dark garages and occasional chaos, especially when handling luggage or navigating crowded conditions. Overall, while the infrastructure can be of good quality, the cost and management issues detract from the experience.
Buona Vitta Gramado Resort & Spa by Gramado Parks offers an outstanding experience for families, especially those traveling with children. The facility is praised for its vast and well-equipped kids' area, which provides numerous activities tailored for young guests. Parents appreciate the expansive spaces for children to play, including both indoor and outdoor play areas, playgrounds and a dedicated baby space.
The kids' club, supervised by kind and considerate recreationists, is a particular highlight, along with a variety of socializing spaces and activities like Easter egg hunts and wood bat games. The family-friendly atmosphere extends to other amenities such as the heated pool, spacious family rooms and family-oriented services, ensuring that all members have a comfortable and enjoyable stay.
The resort's infrastructure is noted as fantastic with clean and top-quality furnishings, accommodating staff and additional conveniences like push bikes for children and a kitchenette service. Parents mention it as an ideal place for children to have fun, even on rainy days and for families to relax together without worry. Overall, the experiences and reviews suggest that Buona Vitta Gramado Resort & Spa is a perfect choice for family trips, offering memorable and unique moments tailored for children and adults alike.
Buona Vitta Gramado Resort & Spa by Gramado Parks has garnered praise for delivering a truly five-star experience, characterized by exceptional service and comprehensive amenities. Guests were pleasantly surprised by the beautiful and cozy resort, which offers the charm of a European getaway. The staff's friendliness and attentiveness significantly enhanced everyone's stay, ensuring that all interactions felt professional and warm.
The resort's infrastructure is often highlighted as top-notch with notably luxurious accommodations and an amazing pool. Guests emphasized the quality and comfort provided, mentioning the perfect accommodations and the overall first-class experience. The breakfast, often described as perfect, along with the divine food at the hotel, added to the sense of indulgence.
Despite the overwhelmingly positive comments, there were some areas where the resort fell short of five-star expectations. A few guests pointed out that the breakfast could be disappointing and noted issues with the standard amenities typically provided at such a high-rated establishment. Parking fees and restrictions on the Jacuzzi were also minor sources of dissatisfaction.
Overall, the resort was lauded for delivering everything you would expect from a five-star hotel. The excellent cost-benefit ratio and wonderful experiences left a lasting impression on visitors. The facility's fantastic infrastructure, coupled with the professional front desk and overall stellar service, solidified its status as a premier destination in Gramado, worth every bit of its five-star rating.
Buona Vitta Gramado Resort & Spa by Gramado Parks offers a blend of relaxation and comfort with its various jacuzzi and hot tub amenities. Guests often highlight the heated and very hot jacuzzi options, describing them as wonderful, fantastic and excellent features of their stay. The jetted hot tubs and whirlpool bathtubs are noted as highlights, providing a luxurious touch with some guests even suggesting the experience exceeded their expectations compared to the photos.
The pool area, described as very pleasant, includes a heated pool with a jacuzzi, enhancing the overall relaxation experience. Guests appreciate the good variety of drink options available at the pool. Despite these positive aspects, there are mentions of areas for improvement. The jacuzzis are often subject to availability issues with many guests finding it difficult to reserve a spot. Complaints include the limited number of functioning jacuzzis, disorganization in scheduling and maintenance issues which led to some being empty or unavailable.
Moreover, certain jacuzzi spaces were found inadequate with some being too small to comfortably fit an adult. Scheduled times for jacuzzi use often clashed with expectations, leaving some guests unable to enjoy them. Despite these challenges, many guests still emphasized their enjoyment of the jacuzzi facilities, underscoring the spa's potential for providing a remarkably relaxing retreat if these logistical issues are addressed. Paid parking and the complimentary foot massage were also noted contributors to the overall experience, adding extra touches of convenience and pampering.
Overall, while the jacuzzi and hot tub experiences at Buona Vitta Gramado are largely positive, the resort could benefit from improving the availability and maintenance of these coveted amenities.
The heated pools at Buona Vitta Gramado Resort & Spa by Gramado Parks are frequently praised by guests with many highlighting the warmth and cleanliness of the water. The resort boasts multiple pools, all of which are heated, including indoor options that offer a pleasant environment even in cooler weather. Many guests cited the heated pools as the standout feature of the hotel, providing a relaxing and enjoyable experience. The presence of additional amenities such as a lobby bar, cinema, sauna and gym further enhances the appeal of the pool areas. While some mentioned that the pool area could improve for summer, the overall feedback indicates that the heated pools, including a particularly large and hot indoor pool, are a major draw, making them a delightful routine for many visitors and an excellent selling point for the hotel.
The indoor pool facilities at Buona Vitta Gramado Resort & Spa by Gramado Parks have received substantial praise from guests. The facilities include multiple heated pools, noted for their impressive and well-maintained condition. These indoor pools are a highlight and are described as beautiful and luxurious, offering a relaxing environment even during colder weather. Guests have access to three covered and heated pools, including a large one that many found perfect and enjoyable. The clean and nicely maintained pool area contributes to an overall positive experience.
A notable feature is the indoor heated pool, which many reviewers found fantastic and the pool environment is further enhanced with a kids' area, gym, movie theater and game room nearby. Despite some comments about the pools being smaller than expected for the hotel's size and issues like too much chlorine, most guests felt the heated indoor pools, including jacuzzis, provided a wonderful and accessible option for relaxation and enjoyment. The convenience of having well-kept, thermal-water indoor pools adds significant value to the stay at this resort.
Buona Vitta Gramado Resort & Spa by Gramado Parks is a prime choice for couples seeking a romantic getaway, particularly those celebrating significant milestones such as honeymoons, wedding anniversaries or engagements. Many guests highlight the exceptional attention to detail with complimentary room upgrades and romantic amenities designed to enhance the experience.
The resort's décor, reminiscent of Tuscany or European elegance, contributes to the romantic ambiance, making it an ideal destination for honeymooners. Special touches, like beautiful surprises and super cute gifts, add an extra layer of charm to the stay. The staff's dedication to creating memorable, cozy experiences is consistently praised, further establishing the resort as a top choice for couples.
During special occasions like Valentine's Day, the resort goes above and beyond to ensure a wonderful stay. This level of attention and the overall infrastructure make Buona Vitta Gramado Resort & Spa an amazing place for anyone celebrating their love.
Buona Vitta Gramado Resort & Spa by Gramado Parks emanates luxury at every turn, making it a top-tier choice for travelers seeking an opulent getaway. Guests routinely describe their experience as divine and exceptional, eclipsing favorable expectations and often surpassing the impressions formed by photographs. The resort's superb and elegant structure, combined with meticulously maintained facilities, sets the stage for a truly five-star stay.
The ambiance of the hotel blends rustic style with sophistication, creating a magnificent and enchanting environment. Its huge rooms, luxurious bedding and high standard of service ensure a comfort level that is both comprehensive and indulgent. The resort’s aesthetic appeal is matched by its practical excellence—everything from the cleanliness to the organization is consistently praised.
Buona Vitta also boasts a luxurious breakfast that leaves a lasting impression, underscoring the quality of service and attention to detail found throughout the resort. Guests highlight the luxurious amenities and the overall luxurious structure as key factors that contribute to a memorable stay.
In essence, Buona Vitta Gramado Resort & Spa exemplifies luxury, offering a grand and stunning experience that justifies every penny spent, making it a highly recommended destination for those in search of elegance and comfort.
Buona Vitta Gramado Resort & Spa by Gramado Parks is an elegant and romantic destination that many couples find perfect for celebrating special occasions. The accommodations are praised for being clean, spacious and meticulously designed with romantic amenities, making it an ideal setting for honeymooners and anniversary celebrations. Numerous guests recount experiences of room upgrades at no extra cost to commemorate their milestones, enhancing the sense of personalized hospitality.
The resort offers a tranquil, yet cozy environment with luxurious facilities, including an incredible fireplace and a perfect balcony providing unforgettable sunset views. These elements contribute to an atmosphere that many describe as being straight out of a romantic movie. Small touches such as rose petals on the bed and boxes of chocolates further accentuate the romantic vibe, making it a wonderful getaway for couples looking to connect.
In addition to the ambiance, the staff receives high praise for their exceptional service, which adds to the overall romantic experience. The resort strikes a balance between peace and coziness, offering a calm retreat that's still warm and inviting.
Though primarily praised for its romance, a few guests noted that it might not be the best fit for every romantic taste. However, the overall sentiment remains highly favorable with many guests dreaming of their return visit. This resort is highly rated for its ambiance, amenities and ability to craft memorable romantic experiences.
Location Show Map
Location
The hotel’s beautiful architecture, reminiscent of a Tuscan village, adds to the allure, contributing to a picturesque and inviting atmosphere. The resort also boasts a variety of amenities and activities, making it an enjoyable destination in its own right.
Despite some challenges with the distance to central areas for those traveling without a car, the hotel mitigates this with well-organized transportation services, including transfers to key locations in Gramado and Canela. This service, along with partnerships offering guest discounts at area attractions, enhances the overall convenience and value.
For drivers, the ease of commute and ample parking facilities are significant positives, despite occasional chaos during peak times. The hotel’s excellent customer service and comfortable, clean accommodations further elevate the guest experience.
In summary, Buona Vitta Gramado Resort & Spa is highly recommended for its excellent location, especially for those with transportation means and offers a charming and restful retreat amid the picturesque surroundings of Gramado and Canela.
Breakfast
Many reviewers have called it the best hotel breakfast they have ever experienced, noting the richness and completeness of the offerings, which cater to all tastes. The breakfast buffet is often referred to as a feast, well-served and consistently replenished with some guests emphasizing the champagne available as an extra luxurious touch. However, there are occasional comments about the lack of variety for those with dietary intolerances, some repetitive menu items and the crowded conditions during peak times. Despite these minor points, the overall consensus is overwhelmingly positive with the breakfast providing a delightful and memorable start to the day for many visitors.
Dinner
However, there were several areas for improvement noted by guests. The dinner service was frequently criticized for being slow with instances of dishes taking over an hour to arrive or arriving at significantly different times for parties dining together. Some found the food to be bland, cold or not worth the high prices. The limited dinner menu and lack of variety disappointed certain guests and a few mentioned that the quality of food did not match the hotel's five-star status.
Additionally, there were concerns about the cost-benefit ratio with various reviews indicating that the high prices did not justify the food quality and service. Issues with room service delays and the lack of dietary options at breakfast were also mentioned. Despite the upscale appeal of the restaurant, the experiences varied widely, suggesting potential room for enhancements in both menu offerings and service efficiency.
Rooms
The hotel's service also garnered positive reviews with staff being described as exemplary and well-qualified. Many guests appreciated the comfortable apartments and new, high-quality bed linens and towels. The hotel's infrastructure, including large swimming pools and jacuzzis, was highlighted as excellent. The breakfast, in particular, received multiple commendations for its quality and variety.
However, a few critiques were mentioned, such as some issues with bathroom smells, smaller whirlpool tubs and occasional dissatisfaction with the second bed being a sofa bed. Despite these minor setbacks, the overall consensus indicates that the rooms are exceptionally comfortable and spacious, making for a restful and pleasant stay. The hotel's beautiful architecture and convenient location near Gramado further enhance the appeal, making it a highly recommended destination for travelers.
Beds
While the main beds are generally applauded for their comfort and optimal structure, the sofa beds receive mixed reviews with some guests finding them quite uncomfortable. Despite this, the overall consensus is positive due to the excellent bedding and super comfortable beds, which contribute to a restful stay. High-quality mattresses and pillows further enhance the sleeping experience, making the accommodations at Buona Vitta Gramado Resort & Spa a key highlight for visitors seeking relaxation and comfort.
Cleanliness
Staff
Special mentions were given to certain individuals like Adriani, the Café manager, who is noted for his professional and warm service. The concierge service, particularly from Rafael, also received high praise for its helpfulness and attentiveness. Additionally, several reviewers noted that the staff consistently delivered service with a smile, extending warmth and friendliness to all guests.
The service at the breakfast area and pool received commendations for being impeccable and friendly. Specific praise was given to the meticulous housekeeping team, illustrating a robust commitment to cleanliness and guest satisfaction across all departments.
In summary, the combination of professional and friendly service defined the guest experience at this resort, although some minor areas for improvement were mentioned, such as the linguistic skills of the staff at the front desk. Overall, the numerous positive reviews underscore the staff's significant role in enhancing the guest experience, making Buona Vitta Gramado Resort & Spa a highly recommended destination.
Wi-Fi
However, some guests faced challenges, including slow internet speeds, dropped connections and weak signals. Issues with network maintenance and specific amenities like virtual assistance via WhatsApp were also highlighted as areas needing improvement. Technical problems such as loose network cables affecting TV functionality were pointed out by a few guests. Despite these occasional setbacks, the overall impression leaned towards an adequate and satisfactorily functional wifi service at the resort.
Spa
Many visitors were particularly enthusiastic about the quality of the massages received, often describing them as truly relaxing and therapeutic. Despite the occasional mention of unprepared reception staff and outsourced services, the overall impression remains highly positive. The spa services are recommended by guests to offer a welcome respite and an opportunity to unwind and relax. To ensure availability, it's advisable to schedule treatments upon arrival. With robes available and thoughtfully decorated spaces, the spa experience at this resort is both luxurious and rejuvenating.
Gym
Pool
Facilities around the pools, such as hot tubs and jacuzzis, also earn positive remarks for their cleanliness and desirability. The pool area is considered a highlight of the resort, providing a comfortable and enjoyable space for leisure and relaxation. The hotel's unique heated and covered pool areas extend the comfort into all seasons, ensuring a consistently pleasant experience.
Despite the many positives, some guests pointed out a few drawbacks. During peak times, the pools can become quite crowded, thus impacting the experience. There are also occasional complaints about the pool water being either too hot or smelling excessively of chlorine in the closed environments.
Overall, the pool amenities at Buona Vitta Gramado Resort & Spa are a standout feature, offering a mix of leisure, relaxation and family-friendly activities in an aesthetically pleasing setting.
Parking
Family
The kids' club, supervised by kind and considerate recreationists, is a particular highlight, along with a variety of socializing spaces and activities like Easter egg hunts and wood bat games. The family-friendly atmosphere extends to other amenities such as the heated pool, spacious family rooms and family-oriented services, ensuring that all members have a comfortable and enjoyable stay.
The resort's infrastructure is noted as fantastic with clean and top-quality furnishings, accommodating staff and additional conveniences like push bikes for children and a kitchenette service. Parents mention it as an ideal place for children to have fun, even on rainy days and for families to relax together without worry. Overall, the experiences and reviews suggest that Buona Vitta Gramado Resort & Spa is a perfect choice for family trips, offering memorable and unique moments tailored for children and adults alike.
5 Star
The resort's infrastructure is often highlighted as top-notch with notably luxurious accommodations and an amazing pool. Guests emphasized the quality and comfort provided, mentioning the perfect accommodations and the overall first-class experience. The breakfast, often described as perfect, along with the divine food at the hotel, added to the sense of indulgence.
Despite the overwhelmingly positive comments, there were some areas where the resort fell short of five-star expectations. A few guests pointed out that the breakfast could be disappointing and noted issues with the standard amenities typically provided at such a high-rated establishment. Parking fees and restrictions on the Jacuzzi were also minor sources of dissatisfaction.
Overall, the resort was lauded for delivering everything you would expect from a five-star hotel. The excellent cost-benefit ratio and wonderful experiences left a lasting impression on visitors. The facility's fantastic infrastructure, coupled with the professional front desk and overall stellar service, solidified its status as a premier destination in Gramado, worth every bit of its five-star rating.
Rooms with Jacuzzi / Hot-Tub
The pool area, described as very pleasant, includes a heated pool with a jacuzzi, enhancing the overall relaxation experience. Guests appreciate the good variety of drink options available at the pool. Despite these positive aspects, there are mentions of areas for improvement. The jacuzzis are often subject to availability issues with many guests finding it difficult to reserve a spot. Complaints include the limited number of functioning jacuzzis, disorganization in scheduling and maintenance issues which led to some being empty or unavailable.
Moreover, certain jacuzzi spaces were found inadequate with some being too small to comfortably fit an adult. Scheduled times for jacuzzi use often clashed with expectations, leaving some guests unable to enjoy them. Despite these challenges, many guests still emphasized their enjoyment of the jacuzzi facilities, underscoring the spa's potential for providing a remarkably relaxing retreat if these logistical issues are addressed. Paid parking and the complimentary foot massage were also noted contributors to the overall experience, adding extra touches of convenience and pampering.
Overall, while the jacuzzi and hot tub experiences at Buona Vitta Gramado are largely positive, the resort could benefit from improving the availability and maintenance of these coveted amenities.
Heated Pool
Indoor Pool
A notable feature is the indoor heated pool, which many reviewers found fantastic and the pool environment is further enhanced with a kids' area, gym, movie theater and game room nearby. Despite some comments about the pools being smaller than expected for the hotel's size and issues like too much chlorine, most guests felt the heated indoor pools, including jacuzzis, provided a wonderful and accessible option for relaxation and enjoyment. The convenience of having well-kept, thermal-water indoor pools adds significant value to the stay at this resort.
Honeymoon
The resort's décor, reminiscent of Tuscany or European elegance, contributes to the romantic ambiance, making it an ideal destination for honeymooners. Special touches, like beautiful surprises and super cute gifts, add an extra layer of charm to the stay. The staff's dedication to creating memorable, cozy experiences is consistently praised, further establishing the resort as a top choice for couples.
During special occasions like Valentine's Day, the resort goes above and beyond to ensure a wonderful stay. This level of attention and the overall infrastructure make Buona Vitta Gramado Resort & Spa an amazing place for anyone celebrating their love.
Luxury
The ambiance of the hotel blends rustic style with sophistication, creating a magnificent and enchanting environment. Its huge rooms, luxurious bedding and high standard of service ensure a comfort level that is both comprehensive and indulgent. The resort’s aesthetic appeal is matched by its practical excellence—everything from the cleanliness to the organization is consistently praised.
Buona Vitta also boasts a luxurious breakfast that leaves a lasting impression, underscoring the quality of service and attention to detail found throughout the resort. Guests highlight the luxurious amenities and the overall luxurious structure as key factors that contribute to a memorable stay.
In essence, Buona Vitta Gramado Resort & Spa exemplifies luxury, offering a grand and stunning experience that justifies every penny spent, making it a highly recommended destination for those in search of elegance and comfort.
Romantic
The resort offers a tranquil, yet cozy environment with luxurious facilities, including an incredible fireplace and a perfect balcony providing unforgettable sunset views. These elements contribute to an atmosphere that many describe as being straight out of a romantic movie. Small touches such as rose petals on the bed and boxes of chocolates further accentuate the romantic vibe, making it a wonderful getaway for couples looking to connect.
In addition to the ambiance, the staff receives high praise for their exceptional service, which adds to the overall romantic experience. The resort strikes a balance between peace and coziness, offering a calm retreat that's still warm and inviting.
Though primarily praised for its romance, a few guests noted that it might not be the best fit for every romantic taste. However, the overall sentiment remains highly favorable with many guests dreaming of their return visit. This resort is highly rated for its ambiance, amenities and ability to craft memorable romantic experiences.
Yes, Buona Vitta Gramado Resort & Spa by Gramado Parks has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Buona Vitta Gramado Resort & Spa by Gramado Parks.
No, Buona Vitta Gramado Resort & Spa by Gramado Parks doesn't allow dogs.
Yes, parking facilities are available at Buona Vitta Gramado Resort & Spa by Gramado Parks.
Yes, Buona Vitta Gramado Resort & Spa by Gramado Parks has a gym.
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