Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Alpen Hof is consistently praised for its excellent location and commendable services, making it a top choice for both leisure and business travelers. Nestled conveniently between Gramado and Canela, it offers easy access to these areas while maintaining a peaceful ambiance. The hotel's proximity to main avenues, workplaces and beautiful landscapes ensures a balance between accessibility and tranquility.
A highlight of the hotel is its breakfast, which guests describe as varied, fresh and delicious. The well-lit and pleasant breakfast area enhances the overall dining experience, creating an impeccable start to the day. The service begins at 7:00 AM, catering to early risers.
The rooms at Hotel Alpen Hof are frequently noted for their spaciousness, cleanliness and comfort. Guests appreciate the cozy atmosphere, effective air conditioning and heating systems and the pleasant balconies. Though some rooms are mentioned to be outdated or in need of minor maintenance—such as better mattresses or modernized bathrooms—the overall sentiment remains positive regarding the room quality.
Cleanliness stands out at the hotel with guests commending the exceptionally well-maintained and organized environment. Beds are a mixed bag with some finding them very comfortable while others note issues with firmness or bed construction. However, the hotel staff's responsiveness and diligent housekeeping mitigate these concerns.
The staff at Hotel Alpen Hof receive substantial acclaim for their kindness, attentiveness and readiness to assist. Particular mentions of staff members like Amanda, known for her friendliness and local tour guidance, underline the superior service provided across the board.
Parking facilities are generally appreciated, offering convenience through free parking and a garage, despite occasional challenges related to space. For families, the hotel provides a conducive atmosphere, although it might present minor difficulties for elderly guests due to stairs.
In summary, Hotel Alpen Hof delivers excellent value with its prime location, delicious breakfast, attentive staff and clean, comfortable accommodations. Small improvements could further enhance the guest experience, but the hotel's overall reputation for quality service and convenience makes it a recommended choice for visitors to the area. Show more
Read review summaries for all categories
Family Friendly Hotel
Hotel with Parking
Room Types
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with satellite channels, a minibar, a dining area and a wardrobe.
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This air-conditioned triple room comes with a dining area, a flat-screen TV with satellite channels a minibar and a wardrobe. The unit has 2 beds.
Standard Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room provides air conditioning, a minibar, a dining area, a wardrobe and a flat-screen TV with satellite channels. The unit offers 3 beds.
Budget Double RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This air-conditioned double room comprises a dining area, a flat-screen TV with satellite channels a minibar and a wardrobe. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Hotel Alpen Hof enjoys an exceptional location that consistently impresses its guests. Nestled conveniently between Gramado and Canela, it offers easy access to both towns and allows for straightforward transportation within the area. This strategic positioning means that the hotel is within walking distance—about 20 minutes—to the center of Gramado, making it ideal for those wanting to explore the main avenues and attractions without hassle.
Guests repeatedly highlight the hotel's proximity to everything, including their workplaces, main avenues and beautiful landscapes, making it a top choice for both leisure and business travelers. Despite its central location, the surroundings are noted as calm and peaceful, providing a serene escape after a day’s exploration.
The location is paired with excellent service and amenities. Reviews laud the friendly staff, clean environment and the tasty, varied breakfast, all of which contribute to a comforting and convenient stay. Parking facilities add to the convenience, especially for those driving to and from different parts of the region.
In summary, Hotel Alpen Hof stands out for its superb, accessible location, balancing between the attractions of Gramado and Canela. Coupled with commendable service and a comfortable atmosphere, it offers excellent value for those visiting the area.
Breakfast
Hotel Alpen Hof in Gramado consistently impresses guests with its breakfast offerings. The breakfast is widely praised for its variety and quality, featuring a range of fruits, juices, breads, both sweet and savory pies and homemade items. Many guests describe it as rich, fresh, very tasty and even impeccable. The breakfast area is described as well-lit and pleasant, enhancing the dining experience.
Guests frequently highlight the breakfast as a significant strength of the hotel with terms like wonderful, delicious and excellent repeatedly used. The breakfast service begins at 7:00 AM, providing early risers a convenient start to their day. Despite a few remarks about simplicity or the occasional lack of variety, the overall sentiment remains overwhelmingly positive.
In addition to the standout breakfast, Hotel Alpen Hof offers comfortable accommodations and polite, attentive staff, contributing to an overall welcoming and pleasant stay.
Rooms
Hotel Alpen Hof enjoys a range of positive feedback for its rooms. Guests frequently commend the hotel for its spacious, clean and comfortable accommodations. The rooms are often described as cozy with many highlighting their excellent hygiene. The balconies add a nice touch, offering a pleasant space to relax. The air conditioning and heating systems are noted to be effective, ensuring a pleasant stay regardless of the season.
Service is consistently praised with staff being described as very helpful and attentive. The hotel's proximity to the center, Gramado and Canela makes it convenient for exploring nearby attractions.
However, there are some less favorable comments as well. Several guests mention rooms that are outdated and in need of maintenance with issues such as noisy and uncomfortable beds, old mattresses and small, less functional bathrooms. Some rooms were noted to be very small and lacking amenities and there were isolated incidents of poor cleanliness and broken fixtures.
Overall, Hotel Alpen Hof offers good value for money, particularly for those staying in the more spacious and well-maintained rooms. Its prime location and attentive service add to its appeal, although some improvements could be made to enhance guest comfort further.
Beds
At Hotel Alpen Hof, the experiences regarding bed comfort can be quite varied based on guest reviews. Several visitors have highlighted the beds as supremely comfortable with some describing them as large, soft and providing a good night's sleep. The staff's friendliness and the hotel's clean environment contribute positively to the overall stay experience.
However, not all feedback is glowing. Some guests found the mattresses to be hard and old or noted that the beds made noise, which affected their sleep quality. Issues such as low pillows, beds that were too firm or irregular and mattresses made of less favorable materials like acrylon have been mentioned. Additionally, a few guests pointed out that the double beds were a combination of two single beds with a double mattress, which did not always meet their expectations. Despite the issues, the hotel's dedication to addressing problems, like fixing bed parts, indicates an effort to improve guest comfort continually.
Cleanliness
Hotel Alpen Hof has received numerous praises for its exceptional cleanliness and hospitable staff. Guests frequently highlight the impeccable upkeep and organization of the hotel, noting that the cleanliness met or even exceeded their expectations. From well-sanitized rooms to a clean overall environment, visitors consistently commend the hotel's hygiene.
Though a few guests pointed out minor issues, such as bathroom facility maintenance and occasional noise from the cleaning staff, the general consensus is that the hotel's cleanliness and hospitable atmosphere contribute significantly to its positive reputation. The rooms are not only clean but also comfortable and equipped with thoughtful touches like fragrant environments and good bedding.
The staff receive accolades for their friendliness and attentiveness, adding to the overall positive experience of staying at the hotel. Hotel Alpen Hof may be characterized as simple and devoid of luxury, but it provides excellent value for money with its clean and well-maintained facilities.
Staff
The staff at Hotel Alpen Hof receive high praise from guests for their exceptional service and welcoming demeanor. Often described as kind, helpful, attentive and polite, the team goes above and beyond to ensure visitors have a pleasant stay. Multiple reviews highlight the staff’s readiness to assist with any needs and their proactive approach to resolving any situation. Guests frequently mention the friendly and courteous nature of the receptionists, underscoring their positive experiences at check-in and throughout their stays.
Several specific instances stand out, such as the outstanding assistance provided by staff members like Amanda, who was particularly noted for her friendliness and for offering excellent guidance on local tours in Gramado and Canela. The consistent positive feedback also includes commendations for the helpfulness and attentiveness of the cleaning staff and the exceptional service provided by the entire team, regardless of the time of day.
Overall, the reviews paint a picture of a hotel staffed by individuals who are not only professional and efficient but also genuinely dedicated to making guests feel welcome and valued. The high standard of staff service at Hotel Alpen Hof greatly contributes to the overall positive guest experience, making it a standout feature of the hotel.
Parking
Hotel Alpen Hof offers a generally positive parking experience for its guests. The convenience of free parking and the presence of a garage are noted as significant benefits. Many reviewers highlight the ease and overall quality of the parking facilities. While some mentioned that the garage might be small and parking the car safely could occasionally be a challenge, others emphasized the satisfactory nature of the available parking area. Despite a few mentions of the parking not being covered, the majority of guests seem content with the hotel's parking offerings, appreciating its good condition and great location. Having its own parking is a distinctive advantage that many guests seem to appreciate.
Family
Hotel Alpen Hof in Gramado offers a great family atmosphere, making it a solid choice for those traveling with children. Guests can enjoy activities like biking, which are highly recommended. The hotel provides beautiful views, adding to its appeal for family stays. Additionally, the friendly team at the hotel is noted for offering good guidance on nearby tours and restaurant options. However, it's important to note that the hotel may pose some challenges for elderly individuals with mobility issues due to the presence of stairs. Despite needing some adjustments, the general sentiment indicates it is a welcoming place for families.
No, Hotel Alpen Hof doesn't have any pool.
No, a spa isn't available at Hotel Alpen Hof.
No, Hotel Alpen Hof doesn't allow dogs.
Yes, parking facilities are available at Hotel Alpen Hof.