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Summary of reviewsHotel Cercano, located in Gramado, is highly praised for its ideal location, cleanliness, exceptional staff, delightful breakfast and comfortable rooms. Situated behind Rua Coberta and within walking distance of key attractions, the hotel's prime position allows guests to explore the city easily, making it an ideal base for urban adventurers.
The hotel consistently impresses with its spotless environment and high level of organization. Guests frequently mention the immaculate cleanliness of both common areas and individual rooms. Rooms are noted for their spaciousness, modern decor and cozy ambiance with large, comfortable beds contributing to restful stays. The attention to detail in the upkeep is evident, providing a always fresh and pleasant atmosphere.
Staff at Hotel Cercano are recognized for their friendliness, attentiveness and efficient service, creating a welcoming and supportive environment for all visitors. The team's dedication to guest satisfaction is highlighted in numerous reviews, reflecting their commitment to making each stay enjoyable.
The breakfast offerings at the hotel are frequently described as excellent with a wide variety of delicious options, including freshly made sweets and cakes. Guests appreciate the meticulous setup and quality of the food, often labeling it as one of the best breakfast experiences they've had. The service team, particularly the creative chefs, receive accolades for their kindness and efficiency.
Although there is a daily fee for the convenient on-site parking, the valet service is efficient and appreciated. Some guests felt the fee should be included in the room cost, but the availability of nearby street parking offers an alternative.
In summary, Hotel Cercano stands out as a top choice in Gramado due to its perfect location, pristine cleanliness, excellent service and comfortable accommodations. Its exceptional breakfast and welcoming staff further enhance the overall guest experience, making it a highly recommended destination for travelers. Show more
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Categories
Hotel near Golf Courses
The hotel is situated within a 3 km radius of a golf course, offering easy access for golf enthusiasts. Guests can also enjoy other amenities like a fitness center and bicycle rental.
Hotel Taking Steps Towards Sustainability
Hotel Cercano is noted as a hotel taking steps towards sustainability.
Business Hotel
This hotel is known for its high standards and quality service, making it a reliable choice for business travelers seeking comfort and convenience.
Hotel with Parking
Hotel Cercano offers parking options for its guests. Having on-site parking simplifies logistics for visitors exploring the surrounding area by car.
EV charging stations
Hotel with EV Charging Stations
Providing EV charging stations, Hotel Cercano caters to guests with electric vehicles. This amenity adds convenience for travelers requiring charging access during their stay.
4-Star Hotel
This hotel is noted for its comfortable accommodations and convenient location. Guests appreciate the friendly service and well-maintained facilities.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Accessible Hotel
Room Types
Special Luxury Double roomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with a quiet street view.
Premium SuiteOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Suite Master (4 Adults)This air-conditioned apartment features a living room, cable TV, safety deposit box and a balcony. Bathrooms are private. Extras include an equipped kitchen.
Superior SuiteThis suite is modern decorated and has air conditioning, a minibar and is soundproofing.
Luxury Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with cable channels.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe.
Deluxe SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features soundproof walls, a minibar, a coffee machine, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Double Room - Disability AccessThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a minibar, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with cable channels.
Guest Reviews
9.4
Excellent
Location
Hotel Cercano boasts an enviable location in Gramado, celebrated for its close proximity to the iconic Rua Coberta and the central urban area. Guests rave about the perfect placement, which allows easy access to numerous attractions and activities within walking distance, eliminating the need for a car. The hotel's setting is praised as stunning and tranquil, creating an ideal base for exploring the city's vibrant offerings.
Reviewers consistently highlight the exceptional cleanliness and organization of the hotel. The staff receive accolades for their politeness and attentiveness, ensuring guests feel well-cared for throughout their stay. The breakfast experience is frequently described as excellent, complementing the outstanding service and enhancing the overall guest experience.
The combination of strategic location, impeccable cleanliness and high-quality service makes Hotel Cercano a top choice for travelers seeking to immerse themselves in the heart of Gramado while enjoying modern, comfortable accommodations.
Breakfast
Hotel Cercano's breakfast offerings have continuously impressed guests, garnering praise for their wide variety, completeness and impeccable quality. Many reviewers describe the breakfast as being excellent, delicious and even the best they’ve ever had. The breakfast is noted for its abundance of options, including fresh and tasty sweets and cakes, making it feel like a feast.
Guests highlight the high quality of the food with several noting that most items are made directly at the hotel. The service team receives commendations for their standout attentiveness and kindness with particular praise for the chef's creativity. Furthermore, the efficiency and organization of the breakfast setup enhance the overall dining experience.
While the majority of feedback is overwhelmingly positive, a few guests mentioned room for improvement regarding the variety of offerings over extended stays. Nevertheless, the consistent praise for the breakfast's quality, deliciousness and extensive selection underscores its status as a highlight of the Hotel Cercano experience.
Rooms
Hotel Cercano in Gramado receives high praise for its rooms, which are noted for their comfort, cleanliness and modern decor. Guests frequently highlight the spaciousness of the accommodations with many finding the rooms not only cozy but also well-organized and equipped. The beds are described as large and very comfortable, contributing to a restful stay. The hotel also accommodates specific needs, featuring bathrooms adapted for the elderly, providing added convenience for all visitors.
Attention to detail is evident, as everything consistently smells very good, enhancing the overall pleasant ambiance. Many reviews appreciate the quietness and good condition of the rooms, which are new and beautifully decorated. Additionally, the helpful and welcoming staff add to the positive experience.
Overall, the rooms' comfort and the super clean environment make Hotel Cercano a standout choice for travelers seeking a reliable and pleasant stay. Its prime location in Gramado, combined with a good breakfast, further solidifies its reputation as a top destination for visitors.
Beds
Hotel Cercano receives consistent praise for its beds with numerous reviews highlighting their comfort. Many guests found the mattresses and pillows to be particularly comfortable, contributing to an overall cozy sleeping experience. While some noted that the hotel offers large beds, there were mentions of the beds occasionally being hard or extremely small. Nonetheless, the general sentiment is that the beds are a strong point, complemented by soft and clean sheets and towels. The hotel, described as clean and functional, also benefits from being well-located, adding to the overall comfort and convenience of the stay.
Cleanliness
Hotel Cercano, nestled in the heart of Gramado behind Rua Coberta and within easy reach of key attractions, continuously receives praise for its immaculate cleanliness and overall organization. Guests describe it as extremely clean with some noting the impeccable cleanliness of not just the common areas but also the individual rooms and apartments. The hotel stands out for its well-maintained, brand new facilities that are always smelling fresh and clean.
The rooms, characterized as clean and cozy, offer a high level of comfort with good mattresses and pillows, providing a welcoming retreat after a day of exploration. Guests frequently highlight the hotel's super clean and spacious accommodations, often mentioning the perfect, spotlessly clean condition of the spaces and the thoughtful and elegant decor.
Moreover, the consistency in daily room cleaning underscores the hotel's commitment to maintaining high hygiene standards. The cleanliness is complemented by the friendly staff, who add to the comfortable and organized ambiance of the hotel. This focus on detail and a guest-centric approach ensures that everything, from the rooms to the overall facility, is well taken care of, making the stay at Hotel Cercano a thoroughly pleasant experience.
Staff
Hotel Cercano's staff receives high praise from guests for their exceptional service and dedication. The reviews commonly highlight the team's friendliness, kindness and courteous manners. The attentive nature of the employees is frequently mentioned, reflecting their commitment to providing a welcoming environment. Guests repeatedly note the staff as being extremely polite and helpful, going above and beyond to ensure a pleasant stay.
The excellent service, whether from the management, bar or restaurant teams, consistently stands out with guests acknowledging the impeccable and efficient service provided by all staff members. The team’s readiness to assist and their consistently friendly demeanor create a positive and supportive experience for visitors. The overall consensus is that the staff at Hotel Cercano not only meets but exceeds expectations, contributing significantly to the hotel's comfort and enjoyment for its guests.
Parking
Hotel Cercano has convenient on-site parking with easy access directly from the hotel reception. Guests appreciate the valet service, as the staff handles car parking efficiently, providing a hassle-free experience. However, the parking comes with a daily fee, noted to be around R$ 32 to R$ 35. This charge, which some guests describe as high and not always mentioned prior to booking, has been a point of contention. While the parking service is reliable and adding convenience for those driving, some guests feel it should be included in the overall room cost, considering its location within the hotel building. For those who prefer to avoid the fee, there are several spots available on the street nearby.
No, Hotel Cercano doesn't have any pool.
No, a spa isn't available at Hotel Cercano.
No, Hotel Cercano doesn't allow dogs.
Yes, parking facilities are available at Hotel Cercano.