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Summary of reviewsThe Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI, garners largely positive reviews, highlighted by its strategic location and excellent service. Situated in the heart of Grandville-Grand Rapids West, the hotel offers easy access to major highways and attractions, making it an ideal base for family-friendly activities and city explorations. While dining options are not immediately nearby, the hotel is close to various restaurants and retail stores, adding to its practical appeal.
Guests note a generally satisfying breakfast experience, with a selection that includes hot and cold items and real eggs on Saturdays. The friendly breakfast staff enhances this experience, although some guests report occasional issues with food variety and timing.
Rooms at the hotel are praised for their spaciousness and cleanliness, featuring convenient kitchen appliances. Despite minor issues such as occasional odors or room temperature concerns, the accommodations offer comfort and a relaxing atmosphere. Cleanliness is a consistent highlight, with the property and rooms receiving commendations for being well-maintained. A few guests mention minor maintenance issues, but these do not detract significantly from the overall positive impression.
The standout feature of the Country Inn & Suites is its staff, who are frequently praised for their kindness and helpfulness. The welcoming and friendly environment created by the staff, particularly at the reception, contributes significantly to the guest experience. Even amidst logistical challenges, the staff's dedication to guest care is evident, making the hotel a preferred choice for many travelers. Show more
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Categories
Hotel with Parking
Country Inn & Suites offers parking for guests. Its location provides convenient access to Grand Rapids West.
Accessible Hotel
Provides accessible rooms and public spaces, ensuring a comfortable stay for guests with disabilities. Offers amenities such as accessible parking, entrances, and elevators. Known for its hospitality and convenient location.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
KING BED-ACCESSIBLE ROOM-BATHTUB-NON SMOKINGThe double room provides a tea and coffee maker. The unit offers 1 bed.
2 QUEEN BEDS-NON SMOKINGThis quadruple room is air-conditioned and features a TV with cable channels, a tea and coffee maker and heating. The unit offers 2 beds.
KING BED-STUDIO SUITE-SOFABED-NON SMOKINGThe suite features air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit has 2 beds.
QUEEN BED-STUDIO SUITE-ACCESSIBLE-NON SMOKINGThe suite provides a tea and coffee maker. The unit offers 1 bed.
KING BED-STUDIO SUITE-GROUND FLOOR-NON SMOKINGThe suite features air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit has 2 beds.
Quadruple Room with Two Queen Beds - Non SmokingThe quadruple room features air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit has 2 beds.
King Suite with Whirlpool - Non smokingThis suite features a spa bath. The suite offers air conditioning, a tea and coffee maker, heating and a TV with cable channels.
Queen Room with Roll-In Shower - Disability Access/Non SmokingThe double room offers a tea and coffee maker. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Located in the heart of Grandville-Grand Rapids West, the Country Inn & Suites by Radisson offers a prime location with easy access to major highways and convenient parking. Guests find its proximity to various family-friendly attractions, such as parks and the zoo, a major plus. For those attending events at the Van Andel Arena or exploring downtown, the hotel provides a quick drive into the city center. While guests note the hotel is not immediately surrounded by dining options, it is still conveniently located near many restaurants and retail stores, making it a practical choice for travelers. Its closeness to personal destinations, such as family residences, further enhances the convenience factor for some visitors. Overall, the hotel’s location is highly regarded as both accessible and strategically placed for a range of activities and explorations.
Breakfast
The breakfast experience at Country Inn & Suites by Radisson in Grandville-Grand Rapids West, MI offers a mix of opinions from guests, with several positive remarks highlighting aspects that some visitors may find delightful. Many guests appreciate the good variety available at breakfast, noting that the offerings include real eggs on Saturdays and an excellent selection of hot and cold items. Enthusiasts of a continental breakfast are pleased with the nice assortment, complemented by a super friendly breakfast staff. Consistently described as good or amazing, the breakfast is recognized for being hot and tasty with several choices.
However, not everyone shares the same enthusiasm. A few guests have pointed out that the breakfast selection can be poor or mediocre, with issues such as partially cooked potatoes, cold eggs, and insufficient hot water. Timing seems to be crucial, as some guests reported a shortage of food during later breakfast hours, underscoring a need for better food management and possibly more variety, particularly in terms of fruit options. While some guests have experienced a breakfast akin to other Country Inn and Suites locations, others feel there’s room for improvement. Overall, the breakfast experience can vary, but it holds potential for a satisfactory start to your day if timing is right and expectations are aligned.
Rooms
The Country Inn & Suites by Radisson in Grandville-Grand Rapids West, MI, offers guests a generally positive room experience. The accommodations are noted for being spacious, with many guests appreciating the large, clean rooms. The layout of the rooms is highly regarded, and the inclusion of kitchen appliances like a fridge, microwave, and coffeemaker enhance the convenience for those who stay. Most travelers find the beds and furniture comfortable, contributing to a restful stay. Although the cleanliness is frequently mentioned positively, there are occasional reports of minor issues such as a strange odor or a bug found in the windowsill. A few guests encountered concerns with room temperature and longer check-in times. Despite some areas feeling a bit outdated, particularly the air conditioning unit, the overall atmosphere is described as clean, quiet, and conducive to relaxation.
Cleanliness
Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI is frequently praised by guests for its cleanliness. The property and rooms are consistently described as very clean, contributing to a comfortable stay. This high standard of cleanliness extends to various areas within the hotel, including the pool. Guests appreciate the convenience of the location, enhancing their overall experience. However, some reviews mention minor issues such as inadequate cleaning of small details and maintenance concerns with bathroom doors. While the sheets and bedding received positive remarks for cleanliness and comfort, there are occasional doubts about the thoroughness of cleaning procedures, including concerns about black mold in the shower. Despite these isolated incidents, the positive impressions of cleanliness dominate guest feedback.
Staff
At the Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI, the hotel experience is significantly enhanced by a team of outstanding staff members. Consistently praised for being both helpful and amiable, the staff ensures that guests feel warmly welcomed from the moment they check in. The friendly atmosphere is particularly noted at the reception, where the front desk personnel, including a young man and lady, have received specific commendations for their kindness and assistance.
Guests appreciate the staff's efforts in maintaining a hospitable environment, which many describe as fantastic and amazing. Even those on the evening and night shifts continue to uphold this high standard of friendliness. Despite some logistical challenges, such as staff members multitasking between breakfast service and front desk duties, the dedication to guest care remains evident. Overall, the welcoming nature and politeness of the staff contribute significantly to a positive stay, complementing the convenient location of the hotel.
Yes, Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI.
No, Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI doesn't allow dogs.
Yes, parking facilities are available at Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI.
Yes, Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI has a gym.