Ciutat de Granollers
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe 'Ciutat de Granollers' hotel has garnered positive feedback across numerous aspects, making it a favored choice among guests, whether they are visiting for business or leisure. The hotel's strategic location is a significant draw with convenient access to major highways and a train station that connects directly to Barcelona. Visitors appreciate the peaceful neighborhood, scenic views and proximity to local attractions like the Circuit de Catalunya and La Roca Village shopping center. The city center of Granollers with its array of shops, restaurants and cultural sites, is also within walking distance, enhancing the overall guest experience.
The breakfast at the hotel generally receives favorable reviews. Many guests enjoy the variety and quality of the buffet-style offerings, highlighting its value for money. Although some reviews mention a desire for more variety and fresh options, the breakfast is considered a pleasant part of the stay with friendly staff contributing to a positive overall experience.
Dinner at the hotel is appreciated for its convenience, quality and good value with the restaurant receiving commendable remarks for its dishes and ambiance. However, some guests note that the menu could benefit from greater variety and consistency in service. Despite these areas for improvement, the dining experience is generally well-regarded.
The hotel's rooms are praised for their spaciousness, cleanliness and comfort. Guests appreciate the bright, airy interiors and comfortable beds, though some point out that updating the furniture and fixtures could enhance the experience. Noise insulation and occasional maintenance issues are minor criticisms, but overall, the rooms offer good value for money.
Cleanliness is a strong point for Ciutat de Granollers with guests frequently commending the high standards of hygiene throughout the hotel. The staff's friendliness, attentiveness and professionalism further enhance the stay, providing a warm and welcoming atmosphere.
While the Wi-Fi service receives mixed reviews with some guests experiencing intermittent connectivity, the overall sentiment suggests that the Wi-Fi is generally reliable and satisfactory.
The hotel's gym is well-equipped and modern, though access comes at an additional charge. Guests appreciate its spaciousness and variety of amenities, despite some noting the need for renovations and the inconvenience of extra fees. The pool facilities, both indoor and outdoor, are well-maintained and provide a tranquil setting. However, the extra charges and limited size of the pools are viewed as potential drawbacks.
The tennis courts receive positive feedback for their good condition and the availability of lessons, contributing positively to the hotel's sports amenities. Lastly, the ample and secure parking options are a notable advantage with guests appreciating the convenience of free and easily accessible parking.
In summary, Ciutat de Granollers offers a comfortable and well-connected option for travelers. Its strategic location, cleanliness, friendly staff and variety of amenities make it a solid choice for both short and extended stays. Despite minor areas for improvement in dining, Wi-Fi connectivity and pool size, the overall experience is highly satisfactory, providing good value for money.
Categories
The breakfast at the hotel generally receives favorable reviews. Many guests enjoy the variety and quality of the buffet-style offerings, highlighting its value for money. Although some reviews mention a desire for more variety and fresh options, the breakfast is considered a pleasant part of the stay with friendly staff contributing to a positive overall experience.
Dinner at the hotel is appreciated for its convenience, quality and good value with the restaurant receiving commendable remarks for its dishes and ambiance. However, some guests note that the menu could benefit from greater variety and consistency in service. Despite these areas for improvement, the dining experience is generally well-regarded.
The hotel's rooms are praised for their spaciousness, cleanliness and comfort. Guests appreciate the bright, airy interiors and comfortable beds, though some point out that updating the furniture and fixtures could enhance the experience. Noise insulation and occasional maintenance issues are minor criticisms, but overall, the rooms offer good value for money.
Cleanliness is a strong point for Ciutat de Granollers with guests frequently commending the high standards of hygiene throughout the hotel. The staff's friendliness, attentiveness and professionalism further enhance the stay, providing a warm and welcoming atmosphere.
While the Wi-Fi service receives mixed reviews with some guests experiencing intermittent connectivity, the overall sentiment suggests that the Wi-Fi is generally reliable and satisfactory.
The hotel's gym is well-equipped and modern, though access comes at an additional charge. Guests appreciate its spaciousness and variety of amenities, despite some noting the need for renovations and the inconvenience of extra fees. The pool facilities, both indoor and outdoor, are well-maintained and provide a tranquil setting. However, the extra charges and limited size of the pools are viewed as potential drawbacks.
The tennis courts receive positive feedback for their good condition and the availability of lessons, contributing positively to the hotel's sports amenities. Lastly, the ample and secure parking options are a notable advantage with guests appreciating the convenience of free and easily accessible parking.
In summary, Ciutat de Granollers offers a comfortable and well-connected option for travelers. Its strategic location, cleanliness, friendly staff and variety of amenities make it a solid choice for both short and extended stays. Despite minor areas for improvement in dining, Wi-Fi connectivity and pool size, the overall experience is highly satisfactory, providing good value for money.
Hotel with Tennis Courts
Tennis courts are well-maintained. Access to tennis lessons is available, enhancing the experience for those looking to improve their game.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Lap Lanes Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Accessible Hotel
Hotel with Gym
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Resistance bands - Balance trainers - etc.
Gym opening hours: Monday to Friday: 06:45 to 23:00, Saturdays: 09:00 to 21:00, Sundays and public holidays: 09:00 to 20:00
Do you organise fitness classes? Yes, at a charge
Show more...Hotel for Yoga
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Ciutat de Granollers is favored by guests for its strategic location. Nestled close to major highways, the hotel offers convenient access for travelers by car with ample and easy parking. For those relying on public transportation, the train station is a 15-minute walk away, providing a direct route to Barcelona in about 30-40 minutes. This makes Granollers an ideal base for exploring both the vibrant city of Barcelona and the surrounding areas.
Business travelers and tourists alike appreciate its proximity to the Circuit de Catalunya and La Roca Village shopping center, both reachable in a short drive. The city center of Granollers is also within walking distance, approximately a 10-15 minute stroll, offering a lively atmosphere with shops, restaurants and cultural sites. The quiet and peaceful neighborhood, coupled with beautiful views of Granollers, enhances the overall experience.
Despite being slightly isolated from the bustling core of Granollers, the hotel offers a comfortable retreat with clean and spacious rooms, courteous staff and convenient amenities such as free coffee service in the lobby. The ease of access to main roads and the tranquility of its surroundings make it a perfect spot for both short stays and extended visits. Whether for work or leisure, Ciutat de Granollers stands out as a well-located and well-connected option, offering good value for money.
The breakfast experience at Ciutat de Granollers receives a mix of praise and critique from guests. Many appreciate the plenitude and deliciousness, often describing it as varied, hearty and complete with good quality offerings. The buffet style is frequently praised for being fresh, never lacking essentials and including both sweet and savory options. Guests often highlight the excellent quality-price ratio with some noting the benefit of a competitive room price combined with a satisfying breakfast.
However, feedback on variety and cost is mixed. Some guests found the breakfast to be expensive for the variety and quality offered, pointing out limited selections and repetitive options. There are mentions of a lack of fresh juices and the absence of certain items like cappuccinos, which some felt did not align with the hotel's four-star status.
Despite these points, most reviews suggest that the breakfast is generally good and sufficient with many guests mentioning it as a pleasant part of their stay. The friendly staff and cleanliness also add to the positive breakfast experience, making it a notable aspect of accommodation at Ciutat de Granollers.
Ciutat de Granollers offers a mixed dining experience with several positive highlights. Many guests appreciated the convenience of having a restaurant on site with some mentioning the advantageous option of dining without leaving the hotel. The food quality received commendable remarks; dishes were often described as delicious with excellent presentations and pleasant flavors. Tapas and appetizers stood out for their taste and reasonable price-performance ratio.
The restaurant’s ambiance and service also garnered positive feedback; friendly staff and a well-maintained, tidy setting contributed to a comfortable dining environment. Some reviewers noted the good value for money, making the dining experience worth trying.
However, there were criticisms as well. Several guests found the menu limited and repetitive with some dishes described as mediocre or of poor quality. The dinner menu was reported to be expensive by some, not entirely aligning with the overall quality. Inconsistencies in service, such as long waiting times and occasional cold food, were also pointed out by diners.
In summary, while the restaurant at Ciutat de Granollers provides generally good food and a convenient option for guests, there are areas needing improvement, particularly in menu variety and service consistency.
Guest reviews of the 'Ciutat de Granollers' hotel generally highlight the spaciousness, cleanliness and comfort of the rooms. Many guests have praised the rooms for being large, airy and well-kept, frequently noting the comfortable beds and overall pleasant ambiance. The rooms are described as cozy, practical and tidy with some offering nice views and access to balconies. Visitors appreciated the bright and spacious interiors, often mentioning the large windows that allow natural light to flood the rooms.
However, while the rooms are clean and generally inviting, there are several mentions of outdated furnishings and fixtures, particularly in the bathrooms. Guests have pointed out aging furniture, old-fashioned decorations and occasional maintenance issues such as worn-out bathtubs, rusty fittings and low water pressure. Despite these drawbacks, the overall consensus is that the rooms are comfortable and offer good value for money with many finding them sufficient for a short stay.
Some amenities are noted as limited and although the basics are covered, the rooms could benefit from modern updates and additional conveniences. Noise insulation appears to be a minor issue with reports of sound carrying from adjacent rooms and nearby activities. Cleanliness is consistently highlighted with guests frequently commending the hotel for maintaining a high standard of hygiene throughout their stay.
In summary, the 'Ciutat de Granollers' rooms offer a comfortable and clean environment with ample space, although updates and better soundproofing could enhance the experience. Despite some minor issues, the overall feedback suggests a satisfactory stay, especially for those valuing roominess and cleanliness.
At 'Ciutat de Granollers', the guest reviews highlight a range of experiences with the beds in the hotel rooms. Many guests praised the comfort, frequently describing the beds as comfortable and even exceptionally comfortable. The size of the beds was another positive note with many appreciating the large, king-size and enormous beds, which provide ample space for a good night's rest. The bed linen and bedding comfort were often noted as superior, adding to the overall sleeping experience.
However, there were some mixed opinions. While some found the beds to be very comfortable, others mentioned issues like hard mattresses and uncomfortable beds, often leading to back pain. The condition of the pillows received varying feedback with some finding them soft and others uncomfortable. Additionally, a few guests mentioned that the beds were old and squeaky with mattresses that were bent or worn out.
There were also a few remarks about bed arrangements, such as having two singles pushed together instead of a requested double bed and finding separate beds instead of a king-size. Despite these occasional criticisms, the general sentiment leans towards satisfaction with the size and comfort of the beds at the hotel, making it a generally good choice for a comfortable stay.
Ciutat de Granollers has garnered positive feedback for its cleanliness from its guests. The hotel maintains a high standard of cleanliness throughout its premises, including the rooms, bathrooms and general facilities. Visitors frequently note that the rooms are kept very clean, comfortable and spacious. The lobby and common areas are also well-maintained and spotless. Many guests appreciate the impeccable and superior cleaning efforts by the hotel staff, describing the hotel as super clean and everything as perfectly clean and comfortable.
However, some reviews highlight minor issues such as dust in less visible areas like underneath beds or marks around the drain and occasional outdated bathroom fixtures. Despite these occasional lapses, the overall feedback on cleanliness remains strong. The cleanliness extends to other amenities as well, such as the pool area, although a few comments mentioned leaves in the pool and outdated bathtubs.
In summary, the Ciutat de Granollers is highly praised for its cleanliness, which contributes significantly to the comfort and satisfaction of its guests.
The reviews for the staff at Ciutat de Granollers are largely positive, highlighting their friendliness, attentiveness and professionalism. Guests frequently mention the warm welcome extended by the reception staff, who are described as friendly, efficient and highly professional. The restaurant staff also garner praise for their courteousness, although there are occasional mentions of language barriers.
A standout feature is the consistent note of kindness exhibited by the staff. The housekeeping service is commended for its friendliness and helpfulness, contributing to an overall pleasant stay. Some guests point out that staff members are approachable and provide very good attention to their needs.
However, there are mixed feelings reported about certain interactions. While the majority of the reception and restaurant staff receive high marks for their demeanor and helpfulness, a handful of reviews note instances of unfriendliness and inattentiveness, particularly in the restaurant.
Despite a few negative comments, the general sentiment about the staff at Ciutat de Granollers is overwhelmingly positive. Whether it's the pleasant and attentive staff at the reception or the friendly service experienced throughout the hotel, guests seem to feel well taken care of during their stay.
Many guests have shared mixed experiences regarding the Wi-Fi at 'Ciutat de Granollers.' On the positive side, several reviewers appreciated the availability of Wi-Fi throughout the hotel, noting that the connection is good, reliable and even high quality in some areas, including the rooms. A few guests highlighted that the Wi-Fi was fast and satisfactory, which helped make their stay more enjoyable.
However, some visitors faced challenges with the Wi-Fi, describing it as problematic and intermittent. A few mentioned that the connection was slow, often disconnecting every 10 minutes, which diminished their overall satisfaction. Despite these issues, there were still mentions of decent and acceptable Wi-Fi quality amidst the less favorable feedback.
Overall, while there are commendable aspects of the Wi-Fi experience at 'Ciutat de Granollers,' it appears that there is room for improvement in ensuring a consistent and strong connection for all guests.
The gym at 'Ciutat de Granollers' receives overall positive feedback for its well-equipped facilities. Guests appreciate the complete fitness center, the variety of amenities available and the spaciousness of the fitness area. The gym is noted for being modern and well-maintained, making it convenient for travelers who prioritize staying active. However, access to the gym and the large, inviting pool comes at an additional charge of 10 euros per person, which some guests find inconvenient. Several reviews mention the gym being small but acceptable, while a few note that it can be crowded with non-hotel customers.
On the downside, some patrons feel the gym could benefit from renovation and a more extensive range of weights. The loud exercise classes starting as early as 7 am can be disruptive, especially for rooms located nearby. Additionally, the gym operates independently from the hotel, requiring a separate fee and interaction with staff who may not speak English. Despite these minor drawbacks, the gym's completeness and modern facilities generally leave a favorable impression on guests.
The Ciutat de Granollers Hotel provides a range of pool options, featuring both indoor and outdoor facilities. Guests generally appreciate the pleasant and peaceful ambiance of the outdoor pool area, often described as a nice spot for leisure despite its relatively small size. The outdoor pool is newly renovated and well-maintained, although some visitors noted challenges such as frequent mosquitoes and occasional cleanliness issues. It's worth mentioning that the pool is seasonal and incurs an additional cost, which some guests found disappointing.
The indoor pool is consistently clean and comfortable, but also carries an extra fee, which certain visitors felt was an unnecessary burden. Some reviews mentioned that it can be quite cold. Despite its modest dimensions, the indoor pool is seen as a reliable alternative, especially when the outdoor pool is closed or overcrowded.
A common theme among the reviews is the discrepancy between the pool's size and the number of guests, leading to a sense of overcrowding, especially during peak times. The pool area has limited sunbeds and its small size also makes it difficult to accommodate larger groups effectively.
In summary, while the pools at Ciutat de Granollers attract positive remarks for their upkeep and setting, the additional charges and small size could be a drawback for some visitors. However, those looking for a tranquil spot to unwind will likely find the pool areas satisfying.
The tennis courts at Ciutat de Granollers receive consistent praise for being in good condition and well-maintained. Visitors mention their satisfaction with the availability and quality of the courts. There are also positive remarks about the access to tennis lessons, which enhance the experience for those looking to improve their game. Despite these strengths, some guests noted the absence of tennis balls and expressed a desire for better communication regarding the hotel's tennis offerings. Overall, the tennis facilities contribute positively to the sports amenities of the hotel.
The parking facilities at 'Ciutat de Granollers' have received a significant amount of positive feedback from guests. The hotel offers a combination of indoor, outdoor and underground parking options, all of which are included in the room price. Guests appreciated the convenience of free and secure parking, noting that it is both easily accessible and ample in space.
The ease of parking was frequently highlighted with many reviews mentioning the availability of plenty of parking spaces, including a large on-site parking lot and ample free parking spaces. This makes it easy for guests to find a spot whether they choose to park indoors or outdoors. The secure underground parking received praise for its safety and convenience and it was particularly appreciated by those traveling with valuable belongings.
Despite a few mentions of limited parking availability during busy periods, the overall sentiment was that parking is generally not a problem. Guests found it comfortable and convenient to park at the hotel with some noting the spacious and well-maintained parking areas. A few reviews mentioned the need for better maintenance, but this did not seem to detract significantly from the overall positive experience.
In summary, 'Ciutat de Granollers' provides excellent parking amenities that are free and extensive, ensuring guests have a hassle-free experience when it comes to parking their vehicles.
The 'Ciutat de Granollers' hotel, often identified as a four-star establishment, has garnered mixed reviews from guests, predominantly due to discrepancies in its rating. Several guests have expressed that the hotel does not meet the typical standards associated with a four-star rating, pointing out that many aspects, such as the quality of the rooms and the overall facilities, are underwhelming and outdated. The pillows and wardrobe conditions, for instance, have failed to impress and the breakfast menu was often deemed too basic for a hotel of its purported category. Inadequate amenities like the absence of international TV channels and the availability of old bathtubs further challenged its claimed rating.
There were some positive notes, however. Guests have highlighted good service which somewhat compensates for the other shortcomings. The hotel's entrance hall and the service in the restaurant uphold a somewhat four-star experience. Despite the critiques, 'Ciutat de Granollers' continues to attract patrons, though many believe it functions more as a three-star hotel rather than a four-star one.
Ciutat de Granollers is appreciated for its favorable location and facilities tailored for professional travelers. The hotel offers a quiet environment with minimal interruptions, which is ideal for business activities. Guests noted that the business meeting room and overall efficiency of business-related services meet expectations. Reception services received positive remarks for their excellent appearance and attentive staff.
However, there are a few drawbacks such as limited USB outlets in the rooms and occasional issues with tobacco smells and curtains that do not block light well. Despite these minor issues, the hotel is seen as decently priced and offers good value, making it a reasonable choice for business travel.
Ciutat de Granollers provides mostly good accessibility features, prominently reflecting in its free and accessible parking, which many guests appreciated, noting that it was particularly convenient for those with disabilities. The parking area, although sometimes tight and shared with gym-goers, successfully met the needs of disabled travelers, ensuring they had reserved spots. Additionally, reviewers highlighted that all facilities within the hotel were accessible, making it a comfortable option for guests with reduced mobility.
On the downside, some reviews pointed out that not all aspects were perfectly addressed; certain rooms were reportedly not adapted and there were occasional issues with the infrastructure, like damaged plumbing and loud machinery noise at night. Transport options around the hotel appeared to be infrequent, which might pose a challenge for guests without their own vehicles. Despite these drawbacks, the positive feedback on the accessible parking and the overall service provided a balanced view, suggesting that with minor improvements, the Ciutat de Granollers could become an even more appealing choice for disabled guests.
The 'Ciutat de Granollers' hotel boasts both outdoor and indoor pools that are accessible to guests. However, there appears to be some confusion regarding the availability and specifics of the heated pool with some guests noting that it requires an additional fee. While the hotel offers a variety of pool options, the heated pool may not always meet guest expectations for warmth. Nonetheless, the presence of multiple pool types provides several recreational options for visitors.
The outdoor pool at 'Ciutat de Granollers' receives mixed feedback from guests. Though the pool adds a nice touch to the hotel's amenities, it is generally regarded as quite small, not living up to the larger appearance portrayed in photos. Despite its size, visitors appreciate having an outdoor pool available. However, several guests note that it could benefit from better maintenance to enhance the overall experience. While the pool offers a pleasant outdoor experience, potential visitors should manage their expectations regarding its size and upkeep.
The indoor pool at Ciutat de Granollers receives mixed feedback from guests. Many appreciate the availability of both an indoor and outdoor pool, adding to the hotel's amenities. However, some guests note that the indoor pool requires an additional fee with one mention of a 12-euro charge. Concerns were also raised about the maintenance of the facility with a few reviews pointing out inadequate upkeep. Additionally, the pool is sometimes unavailable due to children's swimming lessons and there have been instances when it was closed. For those seeking heated options, the pool does provide this, although it also comes at an extra cost.
Location Show Map
Location
Business travelers and tourists alike appreciate its proximity to the Circuit de Catalunya and La Roca Village shopping center, both reachable in a short drive. The city center of Granollers is also within walking distance, approximately a 10-15 minute stroll, offering a lively atmosphere with shops, restaurants and cultural sites. The quiet and peaceful neighborhood, coupled with beautiful views of Granollers, enhances the overall experience.
Despite being slightly isolated from the bustling core of Granollers, the hotel offers a comfortable retreat with clean and spacious rooms, courteous staff and convenient amenities such as free coffee service in the lobby. The ease of access to main roads and the tranquility of its surroundings make it a perfect spot for both short stays and extended visits. Whether for work or leisure, Ciutat de Granollers stands out as a well-located and well-connected option, offering good value for money.
Breakfast
However, feedback on variety and cost is mixed. Some guests found the breakfast to be expensive for the variety and quality offered, pointing out limited selections and repetitive options. There are mentions of a lack of fresh juices and the absence of certain items like cappuccinos, which some felt did not align with the hotel's four-star status.
Despite these points, most reviews suggest that the breakfast is generally good and sufficient with many guests mentioning it as a pleasant part of their stay. The friendly staff and cleanliness also add to the positive breakfast experience, making it a notable aspect of accommodation at Ciutat de Granollers.
Dinner
The restaurant’s ambiance and service also garnered positive feedback; friendly staff and a well-maintained, tidy setting contributed to a comfortable dining environment. Some reviewers noted the good value for money, making the dining experience worth trying.
However, there were criticisms as well. Several guests found the menu limited and repetitive with some dishes described as mediocre or of poor quality. The dinner menu was reported to be expensive by some, not entirely aligning with the overall quality. Inconsistencies in service, such as long waiting times and occasional cold food, were also pointed out by diners.
In summary, while the restaurant at Ciutat de Granollers provides generally good food and a convenient option for guests, there are areas needing improvement, particularly in menu variety and service consistency.
Rooms
However, while the rooms are clean and generally inviting, there are several mentions of outdated furnishings and fixtures, particularly in the bathrooms. Guests have pointed out aging furniture, old-fashioned decorations and occasional maintenance issues such as worn-out bathtubs, rusty fittings and low water pressure. Despite these drawbacks, the overall consensus is that the rooms are comfortable and offer good value for money with many finding them sufficient for a short stay.
Some amenities are noted as limited and although the basics are covered, the rooms could benefit from modern updates and additional conveniences. Noise insulation appears to be a minor issue with reports of sound carrying from adjacent rooms and nearby activities. Cleanliness is consistently highlighted with guests frequently commending the hotel for maintaining a high standard of hygiene throughout their stay.
In summary, the 'Ciutat de Granollers' rooms offer a comfortable and clean environment with ample space, although updates and better soundproofing could enhance the experience. Despite some minor issues, the overall feedback suggests a satisfactory stay, especially for those valuing roominess and cleanliness.
Beds
However, there were some mixed opinions. While some found the beds to be very comfortable, others mentioned issues like hard mattresses and uncomfortable beds, often leading to back pain. The condition of the pillows received varying feedback with some finding them soft and others uncomfortable. Additionally, a few guests mentioned that the beds were old and squeaky with mattresses that were bent or worn out.
There were also a few remarks about bed arrangements, such as having two singles pushed together instead of a requested double bed and finding separate beds instead of a king-size. Despite these occasional criticisms, the general sentiment leans towards satisfaction with the size and comfort of the beds at the hotel, making it a generally good choice for a comfortable stay.
Cleanliness
However, some reviews highlight minor issues such as dust in less visible areas like underneath beds or marks around the drain and occasional outdated bathroom fixtures. Despite these occasional lapses, the overall feedback on cleanliness remains strong. The cleanliness extends to other amenities as well, such as the pool area, although a few comments mentioned leaves in the pool and outdated bathtubs.
In summary, the Ciutat de Granollers is highly praised for its cleanliness, which contributes significantly to the comfort and satisfaction of its guests.
Staff
A standout feature is the consistent note of kindness exhibited by the staff. The housekeeping service is commended for its friendliness and helpfulness, contributing to an overall pleasant stay. Some guests point out that staff members are approachable and provide very good attention to their needs.
However, there are mixed feelings reported about certain interactions. While the majority of the reception and restaurant staff receive high marks for their demeanor and helpfulness, a handful of reviews note instances of unfriendliness and inattentiveness, particularly in the restaurant.
Despite a few negative comments, the general sentiment about the staff at Ciutat de Granollers is overwhelmingly positive. Whether it's the pleasant and attentive staff at the reception or the friendly service experienced throughout the hotel, guests seem to feel well taken care of during their stay.
Wi-Fi
However, some visitors faced challenges with the Wi-Fi, describing it as problematic and intermittent. A few mentioned that the connection was slow, often disconnecting every 10 minutes, which diminished their overall satisfaction. Despite these issues, there were still mentions of decent and acceptable Wi-Fi quality amidst the less favorable feedback.
Overall, while there are commendable aspects of the Wi-Fi experience at 'Ciutat de Granollers,' it appears that there is room for improvement in ensuring a consistent and strong connection for all guests.
Gym
On the downside, some patrons feel the gym could benefit from renovation and a more extensive range of weights. The loud exercise classes starting as early as 7 am can be disruptive, especially for rooms located nearby. Additionally, the gym operates independently from the hotel, requiring a separate fee and interaction with staff who may not speak English. Despite these minor drawbacks, the gym's completeness and modern facilities generally leave a favorable impression on guests.
Pool
The indoor pool is consistently clean and comfortable, but also carries an extra fee, which certain visitors felt was an unnecessary burden. Some reviews mentioned that it can be quite cold. Despite its modest dimensions, the indoor pool is seen as a reliable alternative, especially when the outdoor pool is closed or overcrowded.
A common theme among the reviews is the discrepancy between the pool's size and the number of guests, leading to a sense of overcrowding, especially during peak times. The pool area has limited sunbeds and its small size also makes it difficult to accommodate larger groups effectively.
In summary, while the pools at Ciutat de Granollers attract positive remarks for their upkeep and setting, the additional charges and small size could be a drawback for some visitors. However, those looking for a tranquil spot to unwind will likely find the pool areas satisfying.
Tennis
Parking
The ease of parking was frequently highlighted with many reviews mentioning the availability of plenty of parking spaces, including a large on-site parking lot and ample free parking spaces. This makes it easy for guests to find a spot whether they choose to park indoors or outdoors. The secure underground parking received praise for its safety and convenience and it was particularly appreciated by those traveling with valuable belongings.
Despite a few mentions of limited parking availability during busy periods, the overall sentiment was that parking is generally not a problem. Guests found it comfortable and convenient to park at the hotel with some noting the spacious and well-maintained parking areas. A few reviews mentioned the need for better maintenance, but this did not seem to detract significantly from the overall positive experience.
In summary, 'Ciutat de Granollers' provides excellent parking amenities that are free and extensive, ensuring guests have a hassle-free experience when it comes to parking their vehicles.
4 Star
There were some positive notes, however. Guests have highlighted good service which somewhat compensates for the other shortcomings. The hotel's entrance hall and the service in the restaurant uphold a somewhat four-star experience. Despite the critiques, 'Ciutat de Granollers' continues to attract patrons, though many believe it functions more as a three-star hotel rather than a four-star one.
Business
However, there are a few drawbacks such as limited USB outlets in the rooms and occasional issues with tobacco smells and curtains that do not block light well. Despite these minor issues, the hotel is seen as decently priced and offers good value, making it a reasonable choice for business travel.
Accessible
On the downside, some reviews pointed out that not all aspects were perfectly addressed; certain rooms were reportedly not adapted and there were occasional issues with the infrastructure, like damaged plumbing and loud machinery noise at night. Transport options around the hotel appeared to be infrequent, which might pose a challenge for guests without their own vehicles. Despite these drawbacks, the positive feedback on the accessible parking and the overall service provided a balanced view, suggesting that with minor improvements, the Ciutat de Granollers could become an even more appealing choice for disabled guests.
Heated Pool
Outdoor Pool
Indoor Pool
Yes, Ciutat de Granollers has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Ciutat de Granollers.
No, Ciutat de Granollers doesn't allow dogs.
Yes, parking facilities are available at Ciutat de Granollers.
Yes, Ciutat de Granollers has a gym. For more information, read the answers to the Gym questionnaire
Location Show Map
More Options
