Hotel DL Port

Grao de Castellon 39.97503700, 0.01514500 , Avenida Serrano Lloberes (ingeniero) 1 (Show on Map)
7.5
Good


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Summary of reviewsHotel DL Port enjoys widespread acclaim for its exceptional location and overall hospitality. Nestled by the sea near Grao de Castellón, the hotel's proximity to the beach, port, and a wide array of dining options enhances its appeal. The convenient public transport options right at its doorstep make it an excellent base for exploring the surrounding area. Guests consistently appreciate the cleanliness of the property, describing the rooms as spotless and well-maintained, with comfortable beds contributing to restful stays.

The hotel's staff, although not always present physically, are consistently praised for their friendliness and efficiency. They provide attentive service through reliable phone-based support, ensuring guests' needs are met with courtesy and professionalism. This commitment to guest satisfaction is further evidenced by gestures such as apologies for any mishaps and the offer of promotional codes for future stays.

Each morning, guests find comfort in the complimentary coffee available from 7 to 10 AM, which adds a welcoming touch to their experience. While the full breakfast is sometimes skipped, the coffee service stands out as a thoughtful amenity.

The rooms at Hotel DL Port are generally praised for their cleanliness and comfort. While some may find certain rooms a bit smaller or outdated, especially the bathrooms, many guests appreciate the peace and tranquility they offer, especially those away from road noise. Despite some varied feedback on mattress comfort, the general consensus is one of satisfaction.

The hotel is noted for its accessibility, with its thoughtful design ensuring a seamless experience for all guests, including those with disabilities. Parking facilities further enhance its convenience, making Hotel DL Port a practical and comfortable choice.

Overall, Hotel DL Port is lauded for offering excellent value for money, combining a serene seaside location with modern facilities and attentive service, making it a favored destination for travelers seeking a tranquil and convenient stay in Castellón de la Plana.
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Cheap Hotel
Located in Castellon, Hotel DL Port provides budget-friendly accommodation. Its location on Avenida Serrano Lloberes offers convenient access to the port area.

Accessible Hotel
This hotel is praised for its easy and convenient accessibility for guests with disabilities, with straightforward access to both the premises and rooms via codes. Parking facilities are also accessible.

Hotel Taking Steps Towards Sustainability

Small Hotel

Room Types
Double or Twin Room The twin/double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This twin/double room provides heating, a flat-screen TV and an inner courtyard view.

Double or Twin Room with View The twin/double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer.

Double or Twin Room with Garden View The twin/double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This twin/double room provides heating, a flat-screen TV and garden views.

Double or Twin Room with Harbour View The twin/double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer. Rooms on the upper floors are reachable by lift.

Guest Reviews
7.5
Good
Location
Hotel DL Port is praised for its enviable location, ideally situated by the sea, near Grao de Castellón. Guests frequently highlight its proximity to both the port and the beach, with many dining options within walking distance. Public transport is notably convenient, with tram and bus stops right at the hotel's doorstep, making it a fantastic base for exploring the area. The hotel is located away from the city center, offering a quieter atmosphere, which many guests appreciate. Reviews consistently mention cleanliness throughout the property, along with spacious rooms and comfortable beds. The staff, though not always physically present, is described as friendly and efficient, ensuring a pleasant stay. The hotel is noted for its excellent value for money, with modern facilities and a newly renovated appearance. Overall, the location of Hotel DL Port stands out as a decisive factor for guests, combining accessibility with a serene seaside charm.

Breakfast
Hotel DL Port is committed to enhancing their guests' morning routines by offering complimentary coffee each day. Between the convenient hours of 7 and 10 AM, guests can enjoy free coffee from the vending machine, a gesture that is consistently appreciated and noted as a nice touch by visitors. This thoughtful detail adds a welcoming start to the day, ensuring guests experience a comforting and refreshing morning ritual. Although some guests did not partake in the full breakfast, the abundant availability of morning coffee stands out as a memorable offering.

Rooms
Hotel DL Port offers a variety of room experiences to consider when planning a stay. Many reviews highlight the cleanliness of the rooms, often described as almost clinically clean, with daily housekeeping maintaining high standards. Guests frequently note the comfort of the beds, contributing to a restful experience. The rooms are generally characterized as cozy, with some offering spaciousness and fantastic views that enhance the overall ambiance.

Despite some rooms being noted for their smaller size, they are often regarded as functional, providing essential amenities for a comfortable stay. Some rooms, particularly those facing interior courtyards, offer tranquility with no noise disruptions, while others facing the road may suffer from noise issues that prevent guests from opening the windows comfortably.

The hotel's location receives consistent praise for being very good, offering convenience for travelers. However, feedback suggests that the bathrooms could benefit from modernization as some guests perceive them as outdated and not sufficiently clean. Occasional issues with pipe odors in certain rooms have been mentioned, indicating a potential area for improvement.

Overall, Hotel DL Port seems to offer an accommodating stay with clean rooms, comfortable beds, and a peaceful atmosphere, particularly when opting for rooms away from traffic noise. Travelers in search of a centrally located hotel with practical and clean accommodations may find it suits their needs well.

Beds
Hotel DL Port receives a diverse range of commendations and critiques regarding the comfort of its beds. Many guests appreciate the comfort, describing the beds as very comfortable, cozy, and equipped with extra-large dimensions that offer a restful sleep. Some guests highlight the additional comfort provided by ample pillows and the overall cleanliness of the accommodations, which contributes to a pleasant stay.

However, feedback on the mattresses is mixed. A portion of the reviews points out that certain mattresses are too soft or uncomfortably hard, impacting the sleeping experience for some. There are also mentions of beds being slightly narrow for a hotel setting and issues with beds that move easily, likely for convenience in housekeeping. Despite these concerns, the positive notes on bed comfort are frequently reiterated, suggesting that many guests find restful solace in their beds at Hotel DL Port.

Cleanliness
Hotel DL Port garners a reputation for maintaining high standards of cleanliness, with guests frequently highlighting the spotless condition of the rooms. Phrases such as very clean, sparkling, and clean and comfortable are commonly used to describe the accommodations. Visitors seem to appreciate the hotel's cleanliness and organization, with particular praise for the fresh air and cleanliness of the rooms. The cleaning staff is often noted for being friendly and attentive, contributing positively to guest experiences.

While the majority of feedback is positive, a few guests have pointed out areas for improvement, mentioning issues such as embedded stains in the bathroom walls, dusty spots, and occasional cleanliness lapses. Despite some isolated criticisms, the overall impression is that the hotel prioritizes cleanliness and offers a welcoming environment.

The hotel's location adds to its appeal, with guests noting its proximity to the beach, the port, and several local amenities like supermarkets and restaurants. This advantage, coupled with the hotel's comfortable and well-maintained spaces, makes Hotel DL Port a convenient choice for travelers seeking a clean and hospitable stay.

Staff
Hotel DL Port in Castellón de la Plana boasts a team of incredibly kind and helpful staff that guests frequently praise for their attentiveness and courtesy, enhancing the overall stay. The absence of a physical presence at reception is cleverly mitigated by efficient, phone-based assistance, ensuring that guests can effortlessly contact the staff whenever needed. This system, supported by the friendly intercom interaction, showcases the staff's proactive approach to guest inquiries, emphasizing a solution-oriented mentality that guests appreciate.

Noteworthy mentions include Virginia, the receptionist who stands out for her kindness, embodying the hotel’s commitment to attentive and friendly service. The cleaning and kitchen staff contribute equally to the warm ambiance with their sweet and polite demeanor, ensuring that the hotel remains clean and enjoyable for all guests.

Hotel management shows accountability by apologizing for any mistakes and offering promotional codes for future visits, further highlighting their dedication to customer satisfaction. This approach is reinforced by the "kellys," who support guest needs diligently through effective communication channels like phone and bell systems.

Despite a compulsory prepayment system and the need to consult a neighboring restaurant for hotel access, guests repeatedly express appreciation for the pleasant and helpful customer service. Hotel DL Port’s staff ensures that despite these quirks, the quality of service remains high with their commitment to being polite, responsive, and extremely kind. The favorable location adds to the comfort, making it a respected choice for travelers seeking attentive service in Castellón de la Plana.

Accessible
Hotel DL Port receives praise for its easy and convenient accessibility, making it suitable for guests with disabilities and those who appreciate seamless access. The design of the hotel contributes to this ease, with straightforward access to both the hotel premises and individual rooms via codes. Furthermore, the proximity to the beach and nearby quality restaurants enhances its appeal as a well-located accommodation choice. Parking facilities complement this accessibility with easy access for guests. Some guests noted a minor inconvenience with the video intercom system, suggesting that access via code could further simplify the experience. Despite this, the overall accessibility of Hotel DL Port is positively acknowledged, with guests finding it well-designed for a hassle-free stay.


No, Hotel DL Port doesn't have any pool.

No, a spa isn't available at Hotel DL Port.

No, Hotel DL Port doesn't allow dogs.

No, parking facilities aren't available at Hotel DL Port.

No, Hotel DL Port doesn't have a gym.

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