Hotel Canarius de Gravatá
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Summary of reviewsHotel Canarius de Gravatá, located in a scenic mountainous region near Recife, is recognized for its excellent and strategic location. The lush green spaces and panoramic views make it an ideal serene retreat for families looking for relaxation amid nature, despite being somewhat distant from downtown Gravatá. The hotel’s well-maintained grounds and airy environment enhance its appeal as the top resort in the Agreste region.
The hotel’s breakfast stands out for many guests due to its vast variety, including regional specialties and the unforgettable experience of a tapioca maker. Though some criticisms exist around the consistency and hygiene, particularly during busy seasons, the diverse and hearty offerings generally receive positive marks.
The dinner service at the hotel offers a mixed experience. Many guests appreciate the buffet and self-service options, often citing the quality of specific dishes. However, the inconsistency in food preparation and variety has led to some disappointment, particularly with the à la carte menu and cost-value ratio.
Rooms at the hotel are spacious and comfortable with large beds and sometimes pleasant views from balconies. Nevertheless, numerous reviews mention the need for significant updates, including addressing issues like mold, poor soundproofing and outdated facilities. Cleanliness concerns extend to both rooms and common areas, requiring more rigorous maintenance to meet guest expectations fully.
Service quality also varies with commendations for certain staff members who offer warm, attentive service, particularly to families with children. However, there are instances where the staff appears overwhelmed or inadequately trained, affecting the overall experience.
While the hotel's free Wi-Fi often struggles with connectivity, making internet access a challenge, other amenities like the pools and recreational areas find favor among families. The pools are a hit for their size and variety, but issues with cleanliness and maintenance can detract from the experience.
The spa and gym facilities seem underwhelming, facing criticism for maintenance and availability issues, indicating a need for better operational management to improve guest satisfaction.
In conclusion, Hotel Canarius de Gravatá offers a family-friendly environment with beautiful scenery and plenty of recreational activities. However, it must address cleanliness, maintenance and service consistency issues to fully realize its potential as a top-tier resort in Gravatá.
Categories
The hotel’s breakfast stands out for many guests due to its vast variety, including regional specialties and the unforgettable experience of a tapioca maker. Though some criticisms exist around the consistency and hygiene, particularly during busy seasons, the diverse and hearty offerings generally receive positive marks.
The dinner service at the hotel offers a mixed experience. Many guests appreciate the buffet and self-service options, often citing the quality of specific dishes. However, the inconsistency in food preparation and variety has led to some disappointment, particularly with the à la carte menu and cost-value ratio.
Rooms at the hotel are spacious and comfortable with large beds and sometimes pleasant views from balconies. Nevertheless, numerous reviews mention the need for significant updates, including addressing issues like mold, poor soundproofing and outdated facilities. Cleanliness concerns extend to both rooms and common areas, requiring more rigorous maintenance to meet guest expectations fully.
Service quality also varies with commendations for certain staff members who offer warm, attentive service, particularly to families with children. However, there are instances where the staff appears overwhelmed or inadequately trained, affecting the overall experience.
While the hotel's free Wi-Fi often struggles with connectivity, making internet access a challenge, other amenities like the pools and recreational areas find favor among families. The pools are a hit for their size and variety, but issues with cleanliness and maintenance can detract from the experience.
The spa and gym facilities seem underwhelming, facing criticism for maintenance and availability issues, indicating a need for better operational management to improve guest satisfaction.
In conclusion, Hotel Canarius de Gravatá offers a family-friendly environment with beautiful scenery and plenty of recreational activities. However, it must address cleanliness, maintenance and service consistency issues to fully realize its potential as a top-tier resort in Gravatá.
Hotel for Honeymoon
Located in Gravatá, this hotel offers a change of pace from the coastal resorts. Its location provides a tranquil setting for a relaxing honeymoon.
Family Friendly Hotel
This hotel features an outdoor pool, a game room, and a garden area, offering plenty of options for family fun. It also provides comfortable accommodations and is located near local attractions.
Hotel with Swimming Pool
This hotel has a heated swimming pool with bar service. It provides panoramic views and is great for family travel, offering various play areas for children, especially in the pool area and farm.
Pool Water Slide Outdoor Pool
Hotel with Parking
This hotel offers free private parking on-site, ensuring convenience for guests arriving by car. It boasts a large leisure structure including an aquatic park, sports courts, and multiple dining options.
Accessible Hotel
This hotel offers accessibility for disabled people and features an elevator for guest convenience, ensuring easier movement throughout the property.
Hotel with Gym
This hotel features a gym, game room, and garden area. The facilities cater to both fitness and relaxation needs, making it a suitable choice for health-conscious travelers.
4-Star Hotel
Featuring an outdoor pool, gym, and a spa with a sauna, it also includes a game room and garden area. The hotel offers many leisure options for both children and adults, with a very lively and friendly recreation team. Guest reviews are very good, with a score of 8.5.
Hotel with Outdoor Pool
This hotel stands out with its extensive amenities, including an outdoor pool, spa, fitness center, and multiple dining options. It's a great option for travelers looking for a comfortable and entertaining stay.
Hotel with Spa
Hotel with Pool Water Slide
Guest Reviews
Hotel Canarius de Gravatá boasts an enviable location that has delighted many guests. The hotel is frequently praised for its excellent and great location, which offers easy access from nearby Recife and proximity to other tourist spots. Situated among the mountains, the resort provides a spacious, airy and beautifully scenic environment, which guests find perfect for relaxation.
The hotel is relatively new and well-maintained with a pleasant view and lush green spaces enhancing the overall charm. It is noted for being the best resort in the Agreste region, ideal for families looking to unwind in a natural setting. The structure and facilities complement the location with spacious rooms, a large pool and ample recreational activities for children receiving positive feedback.
Despite being a bit far from downtown Gravatá, the serene and wooded setting compensates for this distance. However, guests recommend having a vehicle for more convenient travel. The hotel also offers good dining options and excellent service, contributing to a wonderful overall experience.
In summary, Hotel Canarius de Gravatá impresses with its perfect blend of a prime location, beautiful landscape and excellent amenities, making it a very good choice for a tranquil, family-friendly retreat in the Agreste region.
Hotel Canarius de Gravatá offers a breakfast experience that receives a mix of opinions from its guests. Many commend the breakfast for its extensive variety and quality, noting that it includes a good assortment of regional specialties, breads and cakes. Guests frequently describe the breakfast as excellent, very good, hearty and well-served. Some even highlight specific positive experiences such as the availability of a tapioca maker and the inclusion of lots of different food items.
However, there are noticeable criticisms regarding the consistency and variability of breakfast offerings. Several reviews mention that while the breakfast is generally plentiful, it can lack variety and become repetitive over time. Some guests were disappointed with the quality of certain items, citing hard bread, stale food and mediocre overall quality. Issues such as poor replenishment and cleanliness, including the presence of flies and dirty tables, were also noted.
Despite the mixed feedback, the staff's polite and kind service receives praise and many guests still find the breakfast to be a strong point of their stay, particularly appreciating its diversity and the inclusion of regional foods. The hotel seems to perform best when it is less crowded, as busy times like São João can negatively impact the breakfast experience.
Overall, while there are areas for improvement, particularly in variety and consistency, the breakfast at Hotel Canarius de Gravatá remains a highlight for many guests due to its broad selection and quality when managed well.
Guests' opinions on dinner at Hotel Canarius de Gravatá show a mix of satisfaction and disappointment. Many praised the food for its deliciousness and variety, highlighting the buffet and self-service options as particularly enjoyable. The restaurant received accolades for being a highlight with excellent food quality, making dining a memorable experience for some visitors. The sirloin steak and roast chicken, along with tasty dishes ordered for lunch and dinner, were mentioned as flavorful and satisfying.
However, there were also numerous critiques. Some guests felt that the food was tasteless and lacking in variety. Issues such as tough meat, poorly prepared à la carte dishes and limited options in the half-board menu were commonly mentioned. Although a few reviews praised the dinner as worth it and appreciated the cost-benefit ratio, others found the meals expensive and disappointing.
Overall, while the structure of the restaurant and the quality of some dishes gained positive feedback, the inconsistency in food quality and service left some guests feeling dissatisfied with their dining experience.
Hotel Canarius de Gravatá has received a mix of opinions regarding its rooms. On the positive side, guests often noted the spaciousness and comfort of the rooms. Many appreciated the large, comfortable beds and the generous room sizes, making them feel quite cozy. Some rooms even come with balconies that offer pleasant views of the pool area. Cleanliness, when adequately maintained, was another highlight, contributing to a relatively comfortable stay.
However, several areas for improvement were consistently pointed out. Many reviews mention that the rooms are outdated and in dire need of renovation. Issues like mold, musty smells, poor soundproofing and noisy air conditioning units were frequently noted, detracting from the overall experience. Maintenance problems were also prevalent with guests highlighting broken fixtures, malfunctioning air conditioning and small, poorly positioned TVs. The bathroom facilities seemed to suffer from similar lack of upkeep with reports of mold, faulty plumbing and old, worn-out furnishings.
Despite some attentive staff members, the inconsistent quality of maintenance and the need for urgent updates suggest that while the rooms have potential due to their size and comfort, significant improvements are necessary to enhance the overall guest experience.
Hotel Canarius de Gravatá receives mixed reviews when it comes to their beds. On a positive note, many guests commend the beds for being comfortable, cozy and spacious. Descriptions of the beds range from big and comfortable to excellent and very comfortable, contributing to a pleasant stay. The clean bed and bath linens also seem to enhance the overall comfort for many travelers.
However, not all feedback is glowing. Some guests report encountering issues such as uncomfortable or old mattresses, torn bed blankets and deformed mattresses. Problems with cleanliness were noted with mentions of dirty bed sheets and even cockroaches found in bed linens. Additionally, there were remarks about the small size of some beds and the overall older condition of mattresses.
Despite these drawbacks, some guests still found the beds adequate for their needs, indicating a variability that might depend on room selection or personal preference. Overall, while the hotel's beds have both admirers and critics, a comfortable night's sleep seems achievable for many guests.
Hotel Canarius de Gravatá, a place with great potential, often struggles with cleanliness and maintenance according to guest reviews. The common sentiment points to a need for significant improvements in room and bathroom hygiene. Issues frequently mentioned include dirty pools, moldy bathrooms, stained mattresses and musty smells in some rooms. Maintenance also appears to be a problem with comments on infiltration, broken fixtures and old linens.
Despite these concerns, some positive aspects emerge. Certain areas of the hotel, like the reception and main spaces, received praise for their cleanliness and organization. Some guests found the rooms very clean and spacious, highlighting a generally satisfactory level of cleanliness in these cases.
The staff is noted to be polite and the reception area welcoming, offering a cozy atmosphere to the visitors. While the hotel's infrastructure and services such as pool service and room amenities need attention and regular upkeep, the hotel does offer a good stay and ample opportunities for rest and recreation for children, if the management addresses the existing cleanliness issues efficiently.
In conclusion, Hotel Canarius de Gravatá has the foundation to be one of the best in Gravatá, but it needs to focus on enhancing its hygiene standards and facility maintenance to fully realize its potential.
Located in the charming town of Gravatá, "Hotel Canarius de Gravatá" is known for a mix of praise and criticism regarding its staff. On the positive side, the staff members have been frequently described as attentive, polite and helpful. Guests specifically mention the outstanding efforts of Uncle Matheus, who excels in entertaining children and providing a warm experience. The receptionists, particularly Thais, received compliments for being courteous and accommodating to specific guest needs. In the restaurant, waiters Robson and Carol have been highlighted for their politeness.
However, the reviews also suggest that the hotel has room for improvement in service and staff training. Some guests report that the staff appears inexperienced and overwhelmed, particularly in busier areas like the restaurant and bar. Comments on inadequate management and poor training are recurring with mentions of slow service and certain employees displaying a lack of motivation. Instances of unfriendliness and lack of efficiency have been noted, impacting the overall guest experience.
Despite these mixed reviews, the general consensus shows that while there may be inconsistencies, the hotel staff’s genuine efforts and occasional standout service do make a positive impression on many visitors. To enhance the overall guest experience, it seems evident that the hotel could benefit from focused training programs and better management practices.
When considering a stay at Hotel Canarius de Gravatá, it's important to manage expectations regarding the internet service. Many guests have expressed dissatisfaction with the hotel's Wi-Fi, citing poor quality and unreliable connections. Reports indicate that the Wi-Fi signal is extremely weak in the rooms and often doesn't work at all, making it necessary to go to common areas such as the reception to access the internet. Despite the hotel's good structure, the consistent feedback points to a problematic and unstable internet experience both in the private and communal areas of the hotel.
The spa experience at Hotel Canarius de Gravatá appears to have mixed reviews. While some guests mention appreciating the spa, there are several reports of issues. The facility includes a sauna, but many reviews indicate it was often closed or under maintenance. There have been complaints about the hot tub being unavailable with one guest describing it as disgusting. Additionally, some guests noted the spa seemed abandoned and requests for amenities such as an iron in the spa area were unmet. Despite the potential for relaxation, there appear to be several operational issues that need addressing to enhance the overall spa experience.
Hotel Canarius de Gravatá's gym presents a mixed experience for guests. Some visitors found the gym to be very good, appreciating the available amenities. However, there is a consistent emphasis on the need for improvement. Many noted that the gym has broken or rusty equipment and it is poorly maintained with torn mattresses and broken ceramic tiles. Instances of the gym being closed or having very few equipment options were also mentioned. Overall, while it has good potential, the gym's current condition leaves room for significant enhancement.
The pool at Hotel Canarius de Gravatá receives mixed feedback from guests. Positively, visitors appreciate the hotel's large, spacious and numerous swimming pools, highlighting the recreational areas, including a water park and facilities for children, which are great for families. The heated pool is particularly praised and the well-maintained green areas surrounding the pools add to the pleasant environment.
However, many issues have been flagged regarding pool cleanliness and maintenance. Guests frequently report dirty, muddy and cloudy pool water with complaints about slime on the tiles and pools often appearing unsanitary. There are also concerns about the pools being extremely cold and the heating systems not always functioning properly, detracting from the overall experience. Some visitors have noted unsafe conditions, such as loose tiles and standing water with specific instances of injuries like cut feet.
There are also remarks about poor poolside service and slow response times, adding to the overall dissatisfaction regarding maintenance. Despite the beautiful setting and excellent potential, the lack of consistent pool cleaning and heating, combined with service delays, seems to hinder a fully enjoyable experience at this otherwise promising destination.
Hotel Canarius de Gravatá is highly praised for being a perfect destination for families, particularly those with children. The hotel offers a multitude of activities tailored for kids, keeping them entertained throughout their stay. Families highlighted the excellent and dedicated recreation team that ensures children have fun and engaging experiences. The hotel infrastructure is commendable, providing a variety of leisure options such as swimming pools, recreational activities and even a farm with animals, making it an excellent choice for family vacations.
Guests have noted the hotel's thoughtful programming for children, including special events like Halloween-themed activities, which add an extra layer of excitement for the little ones. The family-friendly atmosphere extends to spacious accommodations and excellent service, ensuring a pleasant and restful stay for all ages. Perfect for family celebrations throughout the year, whether it’s a casual weekend getaway or a special occasion, the hotel’s well-rounded family-oriented amenities make it an ideal choice for anyone looking to combine relaxation and family fun.
Hotel Canarius de Gravatá, despite its four-star rating, seems to offer a mixed experience based on guest reviews. The hotel's spacious environment, impressive architecture and beautiful landscaping have been praised, standing out as particular strengths. The location is also a highlight, contributing to the hotel's overall excellent structure. Guests appreciated the extensive and hearty breakfast, the well-maintained pools and the good pool area, adding to the positive aspects of their stay.
However, several reviews note that the hotel appears to be in decline due to a lack of maintenance. Some simple amenities were missing and overall management issues were observed. The food quality was a significant point of contention, described as terrible. Additionally, the leisure area, while large, was poorly maintained, detracting from the overall experience. For a property rated four stars, several guests felt it fell short of expectations with some repairs needed to meet this standard. The Wi-Fi also seems to be a notable area of concern.
Overall, while the infrastructure, location and aesthetic elements of the hotel are well-regarded, there is a consensus that better maintenance and management could significantly improve the guest experience.
The pool at Hotel Canarius de Gravatá features a water slide that guests have highlighted in their reviews. However, there are consistent mentions of the water slide being out of service due to maintenance issues. Despite its appealing presence, the slide's limited availability and the apparent need for upkeep have been noted. In terms of service, guests have pointed out that the number of waiters in the pool area and restaurant is insufficient. Cleanliness in the pool area has also been a subject of concern. Overall, while the water slide and pool are notable attractions, there are maintenance and service aspects that require attention.
Hotel Canarius de Gravatá offers an extensive outdoor pool area with various amenities, including entertaining water slides and live music, making it a hit for families and those seeking recreation. Guests have praised the pool area's beauty, comfort and the playful options available for children. However, reviewers have noted some consistent issues regarding cleanliness, mentioning that the pools at times contain construction debris, cloudy water or are simply dirty. The temperatures of the pools are also frequently mentioned with all pools being cold, which might not be ideal for some guests. Additionally, there are concerns about insufficient pool chairs and the need for better maintenance and cleaning routines. Despite these drawbacks, many reviews highlight the wonderful experience provided by the outdoor pool area, especially the well-maintained pools and the availability of water slides. However, elderly guests might find access challenging due to the lack of appropriate facilities to enter the pool safely. Overall, while the outdoor pool area has excellent features, improvements in cleanliness and maintenance are necessary.
Hotel Canarius de Gravatá is perfect for a romantic getaway, offering couples a very cozy atmosphere ideal for intimate moments. Despite a minor issue with the tiles in a small pool, the hotel's overall structure is well-suited for couples seeking a romantic retreat. It provides a romantic atmosphere that can be enjoyed even by those visiting with kids.
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Location
The hotel is relatively new and well-maintained with a pleasant view and lush green spaces enhancing the overall charm. It is noted for being the best resort in the Agreste region, ideal for families looking to unwind in a natural setting. The structure and facilities complement the location with spacious rooms, a large pool and ample recreational activities for children receiving positive feedback.
Despite being a bit far from downtown Gravatá, the serene and wooded setting compensates for this distance. However, guests recommend having a vehicle for more convenient travel. The hotel also offers good dining options and excellent service, contributing to a wonderful overall experience.
In summary, Hotel Canarius de Gravatá impresses with its perfect blend of a prime location, beautiful landscape and excellent amenities, making it a very good choice for a tranquil, family-friendly retreat in the Agreste region.
Breakfast
However, there are noticeable criticisms regarding the consistency and variability of breakfast offerings. Several reviews mention that while the breakfast is generally plentiful, it can lack variety and become repetitive over time. Some guests were disappointed with the quality of certain items, citing hard bread, stale food and mediocre overall quality. Issues such as poor replenishment and cleanliness, including the presence of flies and dirty tables, were also noted.
Despite the mixed feedback, the staff's polite and kind service receives praise and many guests still find the breakfast to be a strong point of their stay, particularly appreciating its diversity and the inclusion of regional foods. The hotel seems to perform best when it is less crowded, as busy times like São João can negatively impact the breakfast experience.
Overall, while there are areas for improvement, particularly in variety and consistency, the breakfast at Hotel Canarius de Gravatá remains a highlight for many guests due to its broad selection and quality when managed well.
Dinner
However, there were also numerous critiques. Some guests felt that the food was tasteless and lacking in variety. Issues such as tough meat, poorly prepared à la carte dishes and limited options in the half-board menu were commonly mentioned. Although a few reviews praised the dinner as worth it and appreciated the cost-benefit ratio, others found the meals expensive and disappointing.
Overall, while the structure of the restaurant and the quality of some dishes gained positive feedback, the inconsistency in food quality and service left some guests feeling dissatisfied with their dining experience.
Rooms
However, several areas for improvement were consistently pointed out. Many reviews mention that the rooms are outdated and in dire need of renovation. Issues like mold, musty smells, poor soundproofing and noisy air conditioning units were frequently noted, detracting from the overall experience. Maintenance problems were also prevalent with guests highlighting broken fixtures, malfunctioning air conditioning and small, poorly positioned TVs. The bathroom facilities seemed to suffer from similar lack of upkeep with reports of mold, faulty plumbing and old, worn-out furnishings.
Despite some attentive staff members, the inconsistent quality of maintenance and the need for urgent updates suggest that while the rooms have potential due to their size and comfort, significant improvements are necessary to enhance the overall guest experience.
Beds
However, not all feedback is glowing. Some guests report encountering issues such as uncomfortable or old mattresses, torn bed blankets and deformed mattresses. Problems with cleanliness were noted with mentions of dirty bed sheets and even cockroaches found in bed linens. Additionally, there were remarks about the small size of some beds and the overall older condition of mattresses.
Despite these drawbacks, some guests still found the beds adequate for their needs, indicating a variability that might depend on room selection or personal preference. Overall, while the hotel's beds have both admirers and critics, a comfortable night's sleep seems achievable for many guests.
Cleanliness
Despite these concerns, some positive aspects emerge. Certain areas of the hotel, like the reception and main spaces, received praise for their cleanliness and organization. Some guests found the rooms very clean and spacious, highlighting a generally satisfactory level of cleanliness in these cases.
The staff is noted to be polite and the reception area welcoming, offering a cozy atmosphere to the visitors. While the hotel's infrastructure and services such as pool service and room amenities need attention and regular upkeep, the hotel does offer a good stay and ample opportunities for rest and recreation for children, if the management addresses the existing cleanliness issues efficiently.
In conclusion, Hotel Canarius de Gravatá has the foundation to be one of the best in Gravatá, but it needs to focus on enhancing its hygiene standards and facility maintenance to fully realize its potential.
Staff
However, the reviews also suggest that the hotel has room for improvement in service and staff training. Some guests report that the staff appears inexperienced and overwhelmed, particularly in busier areas like the restaurant and bar. Comments on inadequate management and poor training are recurring with mentions of slow service and certain employees displaying a lack of motivation. Instances of unfriendliness and lack of efficiency have been noted, impacting the overall guest experience.
Despite these mixed reviews, the general consensus shows that while there may be inconsistencies, the hotel staff’s genuine efforts and occasional standout service do make a positive impression on many visitors. To enhance the overall guest experience, it seems evident that the hotel could benefit from focused training programs and better management practices.
Wi-Fi
Spa
Gym
Pool
However, many issues have been flagged regarding pool cleanliness and maintenance. Guests frequently report dirty, muddy and cloudy pool water with complaints about slime on the tiles and pools often appearing unsanitary. There are also concerns about the pools being extremely cold and the heating systems not always functioning properly, detracting from the overall experience. Some visitors have noted unsafe conditions, such as loose tiles and standing water with specific instances of injuries like cut feet.
There are also remarks about poor poolside service and slow response times, adding to the overall dissatisfaction regarding maintenance. Despite the beautiful setting and excellent potential, the lack of consistent pool cleaning and heating, combined with service delays, seems to hinder a fully enjoyable experience at this otherwise promising destination.
Family
Guests have noted the hotel's thoughtful programming for children, including special events like Halloween-themed activities, which add an extra layer of excitement for the little ones. The family-friendly atmosphere extends to spacious accommodations and excellent service, ensuring a pleasant and restful stay for all ages. Perfect for family celebrations throughout the year, whether it’s a casual weekend getaway or a special occasion, the hotel’s well-rounded family-oriented amenities make it an ideal choice for anyone looking to combine relaxation and family fun.
4 Star
However, several reviews note that the hotel appears to be in decline due to a lack of maintenance. Some simple amenities were missing and overall management issues were observed. The food quality was a significant point of contention, described as terrible. Additionally, the leisure area, while large, was poorly maintained, detracting from the overall experience. For a property rated four stars, several guests felt it fell short of expectations with some repairs needed to meet this standard. The Wi-Fi also seems to be a notable area of concern.
Overall, while the infrastructure, location and aesthetic elements of the hotel are well-regarded, there is a consensus that better maintenance and management could significantly improve the guest experience.
Pool Water Slide
Outdoor Pool
Romantic
Yes, Hotel Canarius de Gravatá has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Hotel Canarius de Gravatá.
No, Hotel Canarius de Gravatá doesn't allow dogs.
Yes, parking facilities are available at Hotel Canarius de Gravatá.
Yes, Hotel Canarius de Gravatá has a gym.
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