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Summary of reviewsHotel Três Palmeiras enjoys widespread praise for its excellent location and overall guest experience. Situated conveniently close to the city center, restaurants, tourist attractions, a courthouse and a police station, it provides both ease of access and enhanced security for visitors. The hotel’s tranquil setting is ideal for relaxation and guests consistently mention the comfort and cleanliness of the well-maintained environment.
The rooms at Hotel Três Palmeiras are spacious and clean, featuring balconies and terraces that contribute to the pleasant atmosphere. Guests appreciate the comfortable beds, although there are occasional remarks about outdated mattresses and bed sizes. The hotel features a beautiful garden, a well-kept pool area and a cozy ambiance that collectively enhance the guest stay. Maintenance issues like noise from hallways, parking lot proximity and signs of wear in some rooms were noted, yet these do not overshadow the generally positive room experience.
The breakfast experience at the hotel is predominantly favorable with a variety of high-quality options such as tapioca, grilled cheese, omelets and an assortment of fruits, breads and cakes. While some guests express a desire for more cooked item variety, especially on weekdays, the breakfast is generally well-received and considered a satisfying start to the day.
Cleanliness is a standout feature of Hotel Três Palmeiras with guests frequently commending the hotel’s superb hygiene standards and well-maintained facilities. The pool and restaurant areas are also kept clean, contributing to a pleasant overall environment. However, the linens and towels may benefit from updates to maintain the high cleanliness standards throughout the hotel.
The hotel staff earns high praise for their friendliness, politeness and attentiveness. Guests cite the exceptional service provided by staff members such as Thomas and Jô, often highlighting the welcoming and helpful nature of the team. Despite occasional feedback about the need for a more attentive reception, the staff's commitment to guest comfort is a significant positive aspect of the hotel.
Hotel Três Palmeiras offers both free and secure internal parking, which guests appreciate despite the parking area's cramped design and tight access points that may pose challenges, particularly for elderly guests due to the absence of an elevator. The staff’s willingness to assist with parking needs, however, helps mitigate these concerns.
In conclusion, Hotel Três Palmeiras stands out for its prime location, friendly and attentive staff and exceptional cleanliness, providing guests with a comfortable and convenient stay. While there are minor areas that could be improved, such as room maintenance and breakfast variety, the overall experience is highly satisfying, making it a recommended choice for travelers. Show more
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Categories
Business Hotel
This 3-star hotel offers meeting/banquet facilities and fax/photocopying services. It provides free Wi-Fi in public areas and room service. The rooms have amenities such as an LCD TV, a minibar, and a telephone. There is also a conference room and multi-function room.
Hotel with Parking
This hotel offers free parking on-site. Located within the city, it features an outdoor pool, Japanese-style bath, playground, restaurant, sauna, and game room.
Accessible Hotel
This hotel is wheelchair accessible and features an elevator for easy access to different floors. It provides adapted parking and bathrooms with showers, along with general adaptations for people with reduced mobility.
3-Star Hotel
Hotel Três Palmeiras is well-regarded for its comfortable accommodations and convenient location within Gravatá. It offers a sun terrace and recreational opportunities, making it a good choice for value-conscious travelers. Guests appreciate the breakfast buffet and the city views from the property.
Family Friendly Hotel
Room Types
Superior Double or Twin Room with City ViewThis air-conditioned room provides a balcony and a modern bathroom. Amenities include an LCD TV, minibar and telephone.
Deluxe Double or Twin RoomThis air-conditioned room provides a modern bathroom. Amenities include an LCD TV, minibar and telephone.
Guest Reviews
8.3
Very Good
Location
Hotel Três Palmeiras enjoys widespread praise for its exceptional location, offering guests the convenience of being close to the city center, restaurants and tourist attractions. The hotel is also situated directly in front of a courthouse and a police station, adding an extra layer of security for guests. Visitors find the location to be tranquil and conducive to rest, making it an ideal spot for relaxation.
The environment is comfortable and well-maintained with spacious rooms that complement the serene atmosphere. Guests frequently mention the attentive and friendly staff, who contribute positively to the overall experience. The cleanliness of the hotel is also a notable highlight, ensuring a pleasant stay for all visitors.
In addition to its prime location and excellent service, the hotel offers amenities such as a pool and a varied breakfast, further enhancing the guest experience. Whether traveling by bus or car, the hotel is easy to locate and provides ample parking space, although some guests note that parking can be a bit narrow.
Overall, Hotel Três Palmeiras provides comfort, convenience and a welcoming environment, making it a highly recommended choice for anyone visiting the area.
Breakfast
Hotel Três Palmeiras offers a commendable breakfast experience overall, although opinions vary. Guests generally describe the breakfast as varied, complete and of high quality. Many highlight the extensive options available, including items like tapioca, grilled cheese, omelets, fruits, breads and cakes. Terms such as "amazing," "plentiful," "very good," and even "divine" are common in positive reviews, suggesting a satisfying start to the day for most visitors.
The attentive and polite staff also receive commendation, contributing to a pleasant breakfast experience. The breakfast room, despite its occasional need for better ventilation, is often praised for being well-organized and comfortable.
However, some guests express a desire for more variety and flavor, particularly in the cooked items. Comments indicate that while weekends may see a richer spread, weekdays might offer a scaled-down selection, leading to some disappointment. There are also mentions of the breakfast being decent but not outstanding on certain days.
In sum, Hotel Três Palmeiras delivers a generally enjoyable breakfast with a range of options, though there is room for improvement in consistency and variety.
Rooms
Hotel Três Palmeiras offers guests spacious and clean rooms, contributing to a comfortable stay. The rooms are appreciated for their ample size with many guests noting the generous space and inclusion of features like balconies and pleasant terraces. Beds are generally comfortable, supported by good quality sheets and pillows. The cleanliness of the rooms is frequently highlighted, ensuring a fresh atmosphere for guests.
The hotel is beautifully maintained, featuring well-kept gardens and a cozy environment. The staff receives praise for being attentive and providing good service, which enhances the overall guest experience.
Despite the many positives, some guests noted areas that could be improved. Issues such as noise from hallways and the adjacent parking lot were mentioned, as well as the occasional layout inconvenience in some rooms. Some rooms showed signs of needed maintenance, like stains on ceilings and walls and there were occasional remarks about old beds and small double beds not meeting some guests' expectations. Additionally, the room lock security and thin sheets causing nighttime chills were areas highlighted for improvement.
In summary, Hotel Três Palmeiras excels in offering spacious, comfortable and clean rooms with dedicated staff and a cozy environment. However, attention to certain maintenance issues and noise control could further enhance the guest experience.
Beds
Hotel Três Palmeiras has garnered a mixed reception regarding its beds, though there are several positive notes to highlight. Many guests appreciated the comfortable beds and mattresses, often noting the spacious room size which adds to the overall comfort. The sheets and pillows received commendations for being particularly nice, enhancing the sleeping experience for many. However, there were some complaints about the condition and comfort of the mattresses with a few guests mentioning sagging or outdated springs that led to discomfort and back pain. The issue of dust-absorbing headboards and occasionally uncomfortable pillows were also mentioned. Despite these drawbacks, the general sentiment leans towards a positive experience, underscored by comfortable beds and quality linens.
Cleanliness
Hotel Três Palmeiras consistently stands out for its exemplary cleanliness, earning high praise from guests who have stayed there. Guests note that the hotel maintains superb hygiene standards with everything appearing clean and well-organized throughout their stay. The accommodation, described as simple yet comfortable, is kept in impeccable condition, enhancing the overall experience. The pool area and restaurant also receive accolades for their cleanliness, although a few guests suggest the pool could benefit from more frequent cleaning.
Beyond the cleanliness, the hotel offers a pleasant atmosphere and friendly staff, contributing to a welcoming environment. The helpfulness and politeness of the staff are frequently mentioned, highlighting excellent service from reception to general services. The well-maintained rooms often come with a clean and pleasant balcony, providing a nice retreat for guests.
While the linens and towels are in need of an update, the overall feedback indicates that the cleanliness and organization of Hotel Três Palmeiras are exceptional. This commitment to hygiene, combined with its comfortable environment and central location, makes it a recommended stay for travelers.
Staff
Hotel Três Palmeiras is frequently praised for its exceptional staff. Guests consistently mention the team as friendly, polite and highly attentive. The hotel's employees are described as extremely helpful and always ready to provide excellent service. Visitors appreciate the staff's efforts to make their stay comfortable, highlighting specific members like Thomas and Jô for their outstanding friendliness. The reception service receives commendations for its cordiality, although some guests note that the welcome could be more attentive at times. Overall, the staff at Hotel Três Palmeiras stands out for their politeness, friendliness and commitment to ensuring a positive experience for guests.
Parking
Hotel Três Palmeiras offers a range of parking options to accommodate guests' needs, including free and secure internal parking. Many guests appreciate the availability of ample parking spaces. However, the parking lot design has some constraints, being described as cramped and featuring tight access points. This setup can present some difficulties for elderly guests, especially due to the absence of an elevator. Despite these limitations, the helpful staff at the hotel strives to assist guests whenever possible, ensuring a more pleasant experience.
No, Hotel Três Palmeiras doesn't have any pool.
No, a spa isn't available at Hotel Três Palmeiras.
No, Hotel Três Palmeiras doesn't allow dogs.
Yes, parking facilities are available at Hotel Três Palmeiras.