Silver Birches Resort is celebrated for its stunning lakeside location, offering breathtaking views and a tranquil atmosphere perfect for peaceful retreats and family gatherings. The classic holiday resort setting, surrounded by greenery with spectacular sunsets, provides an ideal backdrop for memorable moments and events like weddings.
The breakfast experience, included in guests' stays, is generally seen as a valued addition, offering convenience with options for room delivery or enjoying it with serene views. While some reviews suggest potential improvements in variety and presentation, the resort's restaurant is frequently praised for its quality service and reasonable pricing, enhancing the dining experience with scenic lake views.
Rooms at the resort are largely appreciated for their spaciousness and cleanliness, with beautifully renovated interiors and modern amenities contributing to a pleasant stay. Many guests enjoy the charm and comfort of the accommodations, particularly the large suites ideal for families, while some feedback suggests a need for updates in certain areas to ensure consistent satisfaction.
Cleanliness perceptions vary, with certain areas praised for being well-maintained while others show room for improvement. However, the staff at Silver Birches consistently earn high praise for their friendliness and attentiveness, contributing greatly to the excellent guest experience.
The resort's pool facilities add to its allure, with guests enjoying both family-friendly and adult-only pools, despite occasional maintenance issues. Overall, Silver Birches Resort stands out as a cherished destination that combines natural beauty, hospitality, and relaxation, offering a mostly positive and memorable experience for those seeking a getaway amidst nature.
The Hilton Scranton & Conference Center is highly regarded by guests for a variety of reasons, making it a popular choice for travelers. Centrally located in downtown Scranton, the hotel provides easy access to cultural attractions, dining options, and shops, making exploration convenient and enjoyable. Guests appreciate the beautiful and safe environment surrounding the hotel, adding to its appeal for both business and leisure visitors.
One of the standout features is the breakfast experience, praised for its wide variety of options and the exceptional service provided by staff, including chef Carl, who is noted for his crafted made-to-order omelets. The breakfast buffet, which includes favorites like pancakes and French toast, caters to adults and children alike, though it comes at an additional cost.
Guests also commend the spaciousness and comfort of the rooms, emphasizing the cleanliness and quiet environment that facilitate relaxation. Despite some mentions of dated furnishings and occasional maintenance issues, the well-maintained public areas and friendly staff significantly contribute to a positive stay. The hotel's commitment to cleanliness is consistently acknowledged, with guests feeling secure and comfortable throughout their visit.
The staff at Hilton Scranton & Conference Center are frequently praised for their friendliness and professionalism, going above and beyond to accommodate guest needs. The pool and gym facilities enhance the overall experience, offering clean, well-maintained amenities for both relaxation and fitness activities.
Parking is generally viewed as convenient, with an accessible garage that guests find easy to navigate, albeit with a fee. The beds at the hotel are particularly noted for their comfort, contributing to a restful stay that leaves guests satisfied.
Overall, the Hilton Scranton & Conference Center is celebrated for its excellent location, attentive service, and comfortable accommodations, ensuring that guests have a memorable and pleasant experience during their visit to Scranton.
The BEST WESTERN PLUS Poconos hotel offers a peaceful location for families and business guests near the Camelback Mountain Resort and Mount Airy Casino. The hotel features a heated indoor pool, with Whirlpool and fireplace suites available for romantic getaways. Nearby attractions include Crossings Outlet Mall, legendary ski slopes and Pocono whitewater rafting. Business travelers appreciate the proximity to Tobyhanna Army Depot, Walmart Distribution Center and Sanofi Pasteur. Amenities include a complimentary full breakfast, fitness center, business center with two computer stations and a 24-hour front desk. The hotel is 100% smoke-free and offers parking for the physically challenged.
Summary of reviews
The BEST WESTERN PLUS Poconos is a highly recommended hotel for its great location, convenience and proximity to popular attractions. Guests appreciate the easy accessibility to major highways and amenities and the peaceful and quiet surroundings make it easy to relax. While the breakfast experience varied, the hotel's amenities such as decent WiFi have received positive reviews. The rooms are comfortable and clean with beautiful decor and spacious layouts at an affordable price. The staff is friendly and accommodating and the hotel has taken measures to ensure cleanliness during the pandemic. The pool is a great feature with both indoor and outdoor options and the heated pool is a plus. While some guests found the beds uncomfortable, others found them to be very comfortable. The hotel is described as a nice one despite being a 2-star facility with a relaxing atmosphere and a convenient location. The fireplace in some rooms is a cozy and luxurious touch, although availability and functionality may vary. Overall, the BEST WESTERN PLUS Poconos offers a reasonably-priced option for travelers seeking a comfortable and clean stay in the Poconos region.
Pocono Mountain Villas MOD Collection by Sonesta consistently garners praise for its serene and convenient location. Nestled in a picturesque, secluded area, the resort offers a tranquil retreat while still being close to essential amenities and a variety of recreational activities such as skiing, tubing and horseback riding. Guests enjoy the clean, spacious and well-maintained property, featuring modern, updated villas with comfortably furnished interiors and well-equipped kitchenettes. The clean and well-kept grounds, along with ample parking, contribute to the property's peaceful environment.
The accommodations receive positive feedback, particularly for their spaciousness and cleanliness. Multi-room villas and townhouses cater well to families and larger groups, offering plenty of room to spread out. While some smaller units may feel a bit cramped, they still maintain a high standard of comfort and cleanliness. Although there are occasional mentions of outdated units and minor cleaning issues, these are exceptions rather than the norm.
The resort’s staff is highly regarded for their friendliness and responsiveness. Guests frequently commend the team for their politeness and outstanding customer service with specific mentions of helpful individuals who go above and beyond to ensure a pleasant stay. Despite some feedback on short-staffing issues, the overall sentiment reflects a positive interaction with the resort's personnel.
The pool facilities receive mixed reviews. The outdoor pools are popular, especially with children and their convenient locations are appreciated. However, some critiques focus on the maintenance and cleanliness of the pools, as well as issues like overcrowding and uninviting indoor facilities. Despite these concerns, the availability of pool amenities enhances the overall resort experience.
The beds at the resort receive mixed feedback. While some guests find them comfortable and conducive to a restful sleep, others report that the mattresses are too firm or uncomfortable, occasionally requiring additional mattress toppers for better comfort. Some also noted issues with the pillows. Despite the varied experiences regarding bedding, the rooms are generally well-received for their spaciousness and amenities.
Overall, Pocono Mountain Villas MOD Collection by Sonesta is celebrated for its beautiful, serene location, modern and spacious accommodations and friendly, responsive staff. The resort provides a comfortable and enjoyable environment, making it a favored choice for those seeking a relaxing getaway with convenient access to local attractions and activities.