Best Western Plus Greenville I-385 Inn & Suites
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Summary of reviewsBest Western Plus Greenville I-385 Inn & Suites receives high praise for its convenient location, providing easy access to main highways, downtown Greenville, Bon Secours Arena, shopping centers, restaurants and the Greenville-Spartanburg International Airport. Guests consistently highlight the hotel’s cleanliness, modern decor and comfortable amenities as standout features enhancing their overall travel experience.
Breakfast at the hotel stands out for its variety and quality with guests frequently describing it as amazing, delicious and superb. The assortment includes hot options such as bacon, sausage, scrambled eggs, waffles, fresh fruits, cereals and a selection of beverages. The breakfast area is well-managed, clean and efficiently staffed, significantly enhancing guests’ morning experiences, although minor suggestions for improvement were noted.
The rooms are highly regarded for their spaciousness, modernity, cleanliness and comfort. Well-thought-out layouts include convenient amenities like fridges, microwaves, Keurigs and large TVs. The suites, often featuring two full bathrooms and separate living areas, are particularly appreciated by families and groups. The cleanliness of the rooms and common areas continually receives positive remarks with the property described as extremely clean and well-maintained.
The staff at the hotel are celebrated for their friendliness and helpfulness, contributing significantly to a welcoming atmosphere. Front desk staff are noted for their efficiency and exceptional service, while housekeeping consistently maintains high standards. The staff’s accommodating and knowledgeable nature further enhances the guest experience.
Family-friendly accommodations are another highlight with guests appreciating the spacious suites and convenient amenities that cater well to families. The hotel’s supportive staff and overall welcoming environment make it an excellent choice for family trips.
Guests frequently praise the beds for their comfort, using terms such as very comfortable and super soft. Despite a few mentions of hard mattresses, the overall sentiment is positive with bed comfort being a key element of a restful stay.
The hotel offers good value for money within its three-star rating, benefiting recently from renovations and maintaining high cleanliness standards. It is particularly suitable for business travelers, offering a business-friendly environment with clean and functional suites, sufficient conference facilities and reliable internet access.
While the hotel offers accessible features like accessible parking and facilities, there are critical areas for improvement noted by some guests, especially concerning wheelchair accessibility within specific rooms and hallways.
The outdoor pool receives mixed reviews with many guests appreciating its cleanliness and condition, but some pointing out the need for more consistent maintenance. Availability is also influenced by seasonal closures.
Overall, Best Western Plus Greenville I-385 Inn & Suites excels in location, cleanliness, comfort and service, making it a highly recommended choice for various types of travelers.
Categories
Breakfast at the hotel stands out for its variety and quality with guests frequently describing it as amazing, delicious and superb. The assortment includes hot options such as bacon, sausage, scrambled eggs, waffles, fresh fruits, cereals and a selection of beverages. The breakfast area is well-managed, clean and efficiently staffed, significantly enhancing guests’ morning experiences, although minor suggestions for improvement were noted.
The rooms are highly regarded for their spaciousness, modernity, cleanliness and comfort. Well-thought-out layouts include convenient amenities like fridges, microwaves, Keurigs and large TVs. The suites, often featuring two full bathrooms and separate living areas, are particularly appreciated by families and groups. The cleanliness of the rooms and common areas continually receives positive remarks with the property described as extremely clean and well-maintained.
The staff at the hotel are celebrated for their friendliness and helpfulness, contributing significantly to a welcoming atmosphere. Front desk staff are noted for their efficiency and exceptional service, while housekeeping consistently maintains high standards. The staff’s accommodating and knowledgeable nature further enhances the guest experience.
Family-friendly accommodations are another highlight with guests appreciating the spacious suites and convenient amenities that cater well to families. The hotel’s supportive staff and overall welcoming environment make it an excellent choice for family trips.
Guests frequently praise the beds for their comfort, using terms such as very comfortable and super soft. Despite a few mentions of hard mattresses, the overall sentiment is positive with bed comfort being a key element of a restful stay.
The hotel offers good value for money within its three-star rating, benefiting recently from renovations and maintaining high cleanliness standards. It is particularly suitable for business travelers, offering a business-friendly environment with clean and functional suites, sufficient conference facilities and reliable internet access.
While the hotel offers accessible features like accessible parking and facilities, there are critical areas for improvement noted by some guests, especially concerning wheelchair accessibility within specific rooms and hallways.
The outdoor pool receives mixed reviews with many guests appreciating its cleanliness and condition, but some pointing out the need for more consistent maintenance. Availability is also influenced by seasonal closures.
Overall, Best Western Plus Greenville I-385 Inn & Suites excels in location, cleanliness, comfort and service, making it a highly recommended choice for various types of travelers.
Hotel near Golf Courses
This hotel provides access to golf courses within 2 miles and is 2.7 miles (4.3 km) from CrossWinds Golf Club.
Family Friendly Hotel
This hotel offers amenities and activities suitable for children, such as an outdoor pool. It also provides complimentary breakfast options. It is a family friendly hotel.
3-Star Hotel
This hotel provides comfortable accommodations and a complimentary breakfast. Its location near I-385 offers easy access to various parts of Greenville. The hotel also includes a fitness center and an outdoor pool.
Hotel with Outdoor Pool
Features a seasonal outdoor pool available for guest use.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The location of Best Western Plus Greenville I-385 Inn & Suites receives high praise from guests for its convenience and accessibility. Situated in a favorable area, the hotel is closely connected to main highways and offers easy access to downtown Greenville, making it a prime base for visitors. Guests find it conveniently close to attractions like Bon Secours Arena, multiple shopping centers, restaurants, the convention center and Greenville-Spartanburg International Airport, all within a short drive. The hotel stands out for being easy to reach and centrally located, which enhances the overall travel experience by providing easy access to dining options, the mall and local spots and attractions. Despite heavy traffic in the vicinity, guests appreciate that it’s not too congested and remains close enough to everything Greenville has to offer. The property is also noted for its cleanliness, modern decor and comfortable amenities.
At the Best Western Plus Greenville I-385 Inn & Suites, the breakfast options consistently impress guests, making it a highlight of many stays. Words like amazing, delicious, superb and excellent frequently appear in reviews, reflecting the high quality of the morning meals. Guests appreciate the variety on offer, ranging from hot options like bacon, sausage, scrambled eggs and waffles to fresh fruits, cereals and a selection of beverages including coffee and hot cocoa. The breakfast area is noted for being clean, well-stocked and efficiently managed by friendly staff who are attentive to guests' needs.
Several reviews emphasize that the breakfast stands out compared to other hotels with many guests rating it as one of the best they have experienced. The availability of hot items that are freshly prepared, along with the thoughtful inclusion of diverse options, caters to a broad range of preferences. Whether it’s the DIY waffle station, the assortment of toppings which include whipped cream or the hot breakfast bar with daily variations, there’s something to satisfy every palate.
While the majority of feedback is overwhelmingly positive, a few guests mentioned areas for improvement such as needing more variety, additional coffee dispensers and better options for vegans. Despite these minor suggestions, the general consensus is that the breakfast offering significantly enhances the overall experience at this hotel.
Overall, breakfast at Best Western Plus Greenville I-385 Inn & Suites receives high marks for its quality, variety and the pleasant dining atmosphere, making it a delightful way for guests to start their day.
The rooms at the Best Western Plus Greenville I-385 Inn & Suites have received high praise for their spaciousness, modernity and cleanliness. Guests particularly appreciated the well-thought-out layouts and the inclusion of convenient amenities such as fridges, microwaves, Keurigs and large TVs. Many commented on the comfort and coziness of the beds, making the rooms ideal for relaxation. The suites, which often featured two full bathrooms and separate living areas, were noted for their ample space, making them a perfect choice for families and groups.
The bathrooms were frequently mentioned for their size and modern fixtures, including walk-in showers with strong water pressure. The cleanliness of the rooms was a recurring positive note with many guests highlighting how neat and sanitized their accommodations were. The modern, updated decor contributed to an inviting and attractive environment, enhancing the overall stay experience.
Despite a few concerns regarding occasional maintenance issues and cleaning oversights, the majority of reviews reflected satisfaction with the room conditions. Guests fondly remembered the rooms as comfortable, quiet and perfect for both short stays and extended visits. The combination of excellent room features and friendly service left a lasting positive impression on visitors.
At the Best Western Plus Greenville I-385 Inn & Suites, guests have overwhelmingly praised the beds. Descriptions such as comfortable, very comfortable and super soft are frequently mentioned. Similarly, guests often noted the beds’ firmness with some specifically highlighting the firm mattress as a positive aspect. Many reviews refer to the beds as big, comfy and even luxurious with several expressing that it was one of the best beds ever slept in. The bedding itself is also appreciated for its comfort and cleanliness, adding to the overall quality of sleep.
However, a few reviews pointed out issues with bed comfort, mentioning that some mattresses were hard, extremely hard or needed upgrades. Despite these occasional criticisms, the majority sentiment remains positive, underlined by comments about excellent, comfortable and big beds. The bed comfort seems to be a key element in ensuring guests have a restful stay at the hotel.
The Best Western Plus Greenville I-385 Inn & Suites is noted for its remarkable cleanliness, offering a consistently neat and welcoming environment. Guest reviews emphasize the cleanliness of both rooms and common areas, describing the property as very clean, extremely clean and spotless. Many guests appreciate the daily room cleaning service and the well-maintained facilities, highlighting the hotel's up-to-date and modern appearance.
The lobby area, fitness center and breakfast area also garnered praise for their cleanliness and organization. Specific mentions include clean bathrooms, comfortable and tidy rooms and a generally fresh and sanitized atmosphere throughout the property. Several reviews highlighted the convenience and comfort of the clean rooms with some noting that even minor details like clean sheets and neat room arrangements were up to par.
Although a couple of reviews noted issues with the floors and the fitness center's upkeep, the overall feedback is overwhelmingly positive. The hotel's staff are also recognized for their role in maintaining the property's cleanliness. The positive comments consistently affirm the hotel's commitment to providing a clean, comfortable and inviting stay for its guests.
At the Best Western Plus Greenville I-385 Inn & Suites, the staff consistently earn high praise for their friendliness and helpfulness. Guests frequently note the courteous and professional demeanor of the team, highlighting their attentive service from the moment of check-in to departure. The front desk staff, in particular, receive positive remarks for their efficiency and exceptional service. Housekeeping also stands out for maintaining high standards, ensuring that the rooms are clean and well-kept.
The hotel's personnel are often described as accommodating and knowledgeable about the local area, readily providing directions and recommendations to enhance the guests' stay. Specific employees, like those at the breakfast service, add a personal touch with their kindness and attentiveness, contributing to an overall welcoming atmosphere.
The consistent friendly and accommodating nature of the staff plays a pivotal role in making guests feel at home and their professionalism ensures that all guests' needs are met promptly and effectively. From smooth and quick check-ins to the warm, helpful interactions throughout their stay, the staff's dedication to excellent customer service is a defining feature of this hotel.
When evaluating the pool at Best Western Plus Greenville I-385 Inn & Suites, guests frequently highlight positive aspects such as its enjoyable and well-maintained condition. Multiple reviewers described the pool as great, lovely and refreshing with mentions of it being clean and operational. The pool area also received commendations for being a nice facility and offering additional space. However, it should be noted that some guests faced inconveniences, including instances when the pool was closed off-season or not open during warmer weather and occasional comments suggested the pool could benefit from more rigorous cleaning protocols. Despite these few drawbacks, the pool and swimming experience was largely appreciated by visitors, enhancing their overall stay at the hotel.
The Best Western Plus Greenville I-385 Inn & Suites is highly recommended for families seeking comfortable and spacious accommodations. The suites are particularly praised for their ample space, making them ideal for family stays. Guests appreciated the rooms equipped with attached, spacious bathrooms, which added to the convenience, allowing family members to have their own space.
With its family-friendly atmosphere and prime location, the hotel stands out as an excellent choice for those visiting relatives or exploring Greenville. Many guests mentioned they would return for future visits, highlighting the overall positive experience. The staff at the hotel is commended for their exceptional service, making families feel welcomed and accommodated.
However, it is worth noting that the breakfast experience had a minor issue, as a guest encountered mold on an apple. Despite this, the majority of feedback emphasizes the hotel’s suitability for family trips due to the spacious and well-appointed rooms, coupled with a welcoming environment.
Best Western Plus Greenville I-385 Inn & Suites offers great value for travelers on a budget, providing good value for money as a very good three-star hotel. Guests frequently describe the property as an excellent three-star experience, going so far as to call it perfect for its price range. Despite being a little old, recent renovations and cleanliness make this hotel stand out among its peers. The facilities include a basic gym, gymnasium, lobby and strategy rooms, which are appreciated by guests. Additionally, the bathrooms and showers are some of the most updated and aesthetically pleasing seen at this price point. Overall, the Best Western Plus Greenville I-385 Inn & Suites serves as a great value option within its three-star rating bracket.
The Best Western Plus Greenville I-385 Inn & Suites offers excellent accommodations tailored for business travelers. Guests consistently mention the hotel's suitability for work-related trips, highlighting a business-friendly environment ideal for corporate visits. The front desk staff are noted for ensuring all needs are met, contributing to a positive experience.
Clean and functional suites provide a comfortable stay with sufficient conference and internet facilities to meet work demands. The reasonable rates combined with the overall satisfaction suggest that it is a great value for its price. Whether staying for a corporate event or a company trip, visitors find the property to be a convenient and reliable choice for their professional needs.
The Best Western Plus Greenville I-385 Inn & Suites has garnered mixed reviews when it comes to accessibility for guests with disabilities. On the positive side, many guests found the facility easily accessible with adequate accessibility features and reasonably priced accommodations. The presence of accessible parking and accessible facilities added to the convenience for some guests. Additionally, the staff's accommodating nature was a highlight, contributing positively to the overall experience.
However, there were notable concerns that should be addressed. Some guests reported that specific reservations for handicapped-accessible rooms did not meet their requirements with issues like insufficient bathroom door width for wheelchairs and non-handicapped commodes. The presence of hallways with stairs also posed challenges to mobility-impaired guests. Parking access could also use some improvements, as noted by the guests who needed better access. There were instances where a lack of wheelchair accessibility severely impacted the stay, preventing guests from using shower facilities for the duration of their trip.
Overall, while the hotel offers some accessible features and benefits from a supportive staff, there remain critical areas where accessibility could be significantly enhanced to better serve all guests.
The outdoor pool at Best Western Plus Greenville I-385 Inn & Suites receives mixed reviews from guests. Many appreciated that the pool was well maintained, clean and operational, highlighting good upkeep. However, some guests noticed that the pool needed cleaning on several occasions and a few found the pool overall unpleasant. Additionally, guests should be aware that the pool and hot tub are outdoor amenities and may be closed during certain times of the year.
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Location
Breakfast
Several reviews emphasize that the breakfast stands out compared to other hotels with many guests rating it as one of the best they have experienced. The availability of hot items that are freshly prepared, along with the thoughtful inclusion of diverse options, caters to a broad range of preferences. Whether it’s the DIY waffle station, the assortment of toppings which include whipped cream or the hot breakfast bar with daily variations, there’s something to satisfy every palate.
While the majority of feedback is overwhelmingly positive, a few guests mentioned areas for improvement such as needing more variety, additional coffee dispensers and better options for vegans. Despite these minor suggestions, the general consensus is that the breakfast offering significantly enhances the overall experience at this hotel.
Overall, breakfast at Best Western Plus Greenville I-385 Inn & Suites receives high marks for its quality, variety and the pleasant dining atmosphere, making it a delightful way for guests to start their day.
Rooms
The bathrooms were frequently mentioned for their size and modern fixtures, including walk-in showers with strong water pressure. The cleanliness of the rooms was a recurring positive note with many guests highlighting how neat and sanitized their accommodations were. The modern, updated decor contributed to an inviting and attractive environment, enhancing the overall stay experience.
Despite a few concerns regarding occasional maintenance issues and cleaning oversights, the majority of reviews reflected satisfaction with the room conditions. Guests fondly remembered the rooms as comfortable, quiet and perfect for both short stays and extended visits. The combination of excellent room features and friendly service left a lasting positive impression on visitors.
Beds
However, a few reviews pointed out issues with bed comfort, mentioning that some mattresses were hard, extremely hard or needed upgrades. Despite these occasional criticisms, the majority sentiment remains positive, underlined by comments about excellent, comfortable and big beds. The bed comfort seems to be a key element in ensuring guests have a restful stay at the hotel.
Cleanliness
The lobby area, fitness center and breakfast area also garnered praise for their cleanliness and organization. Specific mentions include clean bathrooms, comfortable and tidy rooms and a generally fresh and sanitized atmosphere throughout the property. Several reviews highlighted the convenience and comfort of the clean rooms with some noting that even minor details like clean sheets and neat room arrangements were up to par.
Although a couple of reviews noted issues with the floors and the fitness center's upkeep, the overall feedback is overwhelmingly positive. The hotel's staff are also recognized for their role in maintaining the property's cleanliness. The positive comments consistently affirm the hotel's commitment to providing a clean, comfortable and inviting stay for its guests.
Staff
The hotel's personnel are often described as accommodating and knowledgeable about the local area, readily providing directions and recommendations to enhance the guests' stay. Specific employees, like those at the breakfast service, add a personal touch with their kindness and attentiveness, contributing to an overall welcoming atmosphere.
The consistent friendly and accommodating nature of the staff plays a pivotal role in making guests feel at home and their professionalism ensures that all guests' needs are met promptly and effectively. From smooth and quick check-ins to the warm, helpful interactions throughout their stay, the staff's dedication to excellent customer service is a defining feature of this hotel.
Pool
Family
With its family-friendly atmosphere and prime location, the hotel stands out as an excellent choice for those visiting relatives or exploring Greenville. Many guests mentioned they would return for future visits, highlighting the overall positive experience. The staff at the hotel is commended for their exceptional service, making families feel welcomed and accommodated.
However, it is worth noting that the breakfast experience had a minor issue, as a guest encountered mold on an apple. Despite this, the majority of feedback emphasizes the hotel’s suitability for family trips due to the spacious and well-appointed rooms, coupled with a welcoming environment.
3 Star
Business
Clean and functional suites provide a comfortable stay with sufficient conference and internet facilities to meet work demands. The reasonable rates combined with the overall satisfaction suggest that it is a great value for its price. Whether staying for a corporate event or a company trip, visitors find the property to be a convenient and reliable choice for their professional needs.
Accessible
However, there were notable concerns that should be addressed. Some guests reported that specific reservations for handicapped-accessible rooms did not meet their requirements with issues like insufficient bathroom door width for wheelchairs and non-handicapped commodes. The presence of hallways with stairs also posed challenges to mobility-impaired guests. Parking access could also use some improvements, as noted by the guests who needed better access. There were instances where a lack of wheelchair accessibility severely impacted the stay, preventing guests from using shower facilities for the duration of their trip.
Overall, while the hotel offers some accessible features and benefits from a supportive staff, there remain critical areas where accessibility could be significantly enhanced to better serve all guests.
Outdoor Pool
Yes, Best Western Plus Greenville I-385 Inn & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus Greenville I-385 Inn & Suites.
No, Best Western Plus Greenville I-385 Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Greenville I-385 Inn & Suites.
Yes, Best Western Plus Greenville I-385 Inn & Suites has a gym.
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