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Summary of reviewsThe Hampton Inn & Suites Greenville-Downtown-Riverplace consistently garners positive reviews for its prime location, comfort, and service. Perfectly positioned along the Reedy River, the hotel offers stunning views and easy access to Greenville's vibrant downtown. Guests appreciate being within walking distance of attractions such as Main Street, Falls Park, and the Swamp Rabbit Trail, making it an ideal base for exploring local cultural attractions, restaurants, and entertainment venues.
The hotel's complimentary breakfast receives frequent praise for its variety and quality, featuring options like scrambled eggs, make-your-own waffles, and fresh fruit, all supported by friendly and attentive staff. While the dining area can occasionally feel crowded, the clean and well-organized space contributes to a positive start to the day.
Rooms at the hotel are lauded for their cleanliness, spaciousness, and contemporary style. Many guests enjoy breathtaking views, particularly from river-facing balconies. The accommodations are well-equipped, featuring amenities like kitchenettes, mini-fridges, and microwaves. The front desk staff is noted for their helpfulness and efficiency, adding to the hotel's welcoming atmosphere.
Cleanliness throughout the property is a standout feature, with guests frequently highlighting the immaculate condition of both rooms and common areas. The hotel’s strategic location ensures guests can enjoy nearby attractions while returning to a peaceful environment characterized by comfortable beds and high-quality amenities.
The staff at the Hampton Inn & Suites are celebrated for their southern hospitality. From personalized service to helpful local recommendations, employees like Joby, Nick, and Mark leave a lasting positive impression. The breakfast team is also commended for their friendliness, enhancing guests' overall satisfaction.
Parking options add convenience for travelers, with a cost-effective public parking garage nearby and valet services available. While the additional parking cost is noted, it is generally expected for downtown areas and contributes to the ease of accessing the city.
Overall, the Hampton Inn & Suites Greenville-Downtown-Riverplace is praised for its combination of superb location, exceptional cleanliness, comfortable accommodations, and a highly dedicated staff, making it a favored choice for travelers seeking a memorable stay in Greenville. Show more
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Hotel Taking Steps Towards Sustainability
This hotel holds three third-party sustainability certifications, indicating a focus on environmental and energy management: ISO 14001:2015 Environmental management system, ISO 50001:2018 Energy management systems, and ISO 9001:2015 Quality management systems.
Hotel for Honeymoon
Boasts an excellent location directly on the Riverplace, offering easy access to Falls Park and downtown. Provides comfortable and highly-rated accommodations ideal for exploring the romantic aspects of the city.
Dog Friendly Hotel
Hampton Inn & Suites Greenville-Downtown-Riverplace allows both cats and dogs. There is a pet fee of $75 for 1-4 nights and $125 for 5+ nights, with a maximum of 2 pets allowed.
Business Hotel
Located in the heart of Downtown Greenville's RiverPlace district, this Hampton Inn & Suites offers a convenient location for business travelers. It provides meeting space and essential business amenities.
Hotel with Parking
Situated above a city-owned parking garage, this hotel provides convenient paid on-site parking. Guests can choose between self-parking and valet parking directly at the hotel.
EV charging stations
Accessible Hotel
As a Hampton Inn by Hilton property, this hotel is expected to adhere to Hilton's accessibility standards, which typically include accessible room options and features designed for guests with disabilities.
Hotel with Gym
This hotel offers a fitness center for guests to maintain their workout regimen.
Hotel with EV Charging Stations
This hotel in downtown Greenville offers EV charging stations. It provides comfortable accommodations and is close to the city's Riverplace district.
3-Star Hotel
Located in the heart of downtown Greenville, this hotel offers convenient access to Riverplace and other attractions. It features modern rooms, free hot breakfast, and a fitness center. Its location and amenities make it a reliable choice.
Hotel near Nightlife Spots
Room Types
King Studio Suite with Balcony - Non-SmokingThis room features a 42-inch flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. A balcony is provided.
King Room with Balcony - Non-SmokingThis room features a balcony with a city view of downtown Greenville. A 42-inch flat-screen TV with cable channels is included. A refrigerator, coffee maker, and microwave are provided as well.
King Room with King Bed - Non-SmokingThis room features a 42-inch flat-screen cable TV, and desk with ergonomic chair. Coffee-making facilities are also included.
Room with Two Queen Beds - Non-SmokingThis suite features a 42-inch flat-screen cable TV, and desk with ergonomic chair. A small refrigerator, coffee maker, and microwave are provided as well.
King Studio Suite - Non-SmokingThis room features a 42-inch flat-screen TV with cable channels. A small refrigerator, coffee maker, and microwave are provided as well.
King Room with River View - Non-SmokingThis room features a river view, 42-inch flat-screen cable TV, small refrigerator and desk with ergonomic chair. Coffee-making facilities are also included.
King Room with Accessible Tub - Mobility and Hearing Access/Non-SmokingThis accessible room features a 42-inch flat-screen cable TV, desk, small refrigerator and coffee-making facilities.
King Circular SuiteThis circular suite features a glass-enclosed seating area as well as a 42-inch flat-screen cable TV, and desk with ergonomic chair. Coffee-making facilities are also included. Guests will enjoy the comfort of a furnished seating area.
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-SmokingThis suite features a 42-inch flat-screen cable TV, and desk with ergonomic chair. Coffee-making facilities are also included.
King Circular Suite with Bath Tub
Guest Reviews
8.9
Excellent
Location
Nestled in the heart of Greenville, the Hampton Inn & Suites Greenville-Downtown-Riverplace boasts an enviable location that guests can't praise enough. With its prime position along the beautiful Reedy River, it's perfectly situated to offer stunning views and easy access to the vibrant downtown area. Visitors relish the hotel's proximity to Main Street, Falls Park, and the Swamp Rabbit Trail, which places them within walking distance of numerous restaurants, shops, cultural attractions, and entertainment venues, including the Peace Center.
The hotel's convenient setting makes it ideal for exploring the city's many events, as well as its picturesque river walk, allowing guests to experience all that Greenville has to offer without the need for extensive travel. Echoing the sentiments of those who have stayed there, the property is described as clean and welcoming, with friendly staff enhancing the overall experience. Whether you're seeking a weekend getaway or simply a comfortable stay with easy access to downtown activities, the Hampton Inn & Suites Greenville-Downtown-Riverplace offers all the comforts and conveniences needed for an enjoyable visit.
Breakfast
The breakfast experience at the Hampton Inn & Suites Greenville-Downtown-Riverplace generally left a positive impression on guests, with many praising the wide variety and deliciousness of the offerings. Guests enjoyed a range of options, from classic scrambled eggs and sausages to make-your-own waffles and fresh fruit, all complemented by friendly and attentive staff. The complimentary breakfast, included in the room rate, conveniently catered to different preferences, providing both hot and cold choices. While some found the breakfast average or suggested improvements, many appreciated the well-organized and clean dining area and the efforts of the dedicated breakfast staff. Highlights such as premade omelettes and smoothie options added a delightful touch. Despite occasional mentions of crowding and a need for more regional specialties, the overall quality and service contributed positively to guests' stays.
Rooms
At the Hampton Inn & Suites Greenville-Downtown-Riverplace, guests consistently praise the hotel's accommodations for their cleanliness and contemporary style. The rooms are described as spacious, comfortable, and modern, featuring comfortable beds with high-quality bedding. Several reviews highlight the breathtaking views, particularly those overlooking the river and Reedy waterfalls, which are best enjoyed from rooms with balconies. Many guests found the rooms to be well-equipped, mentioning amenities like kitchenettes, open beverage bars, mini fridges, and microwaves. The hotel staff, particularly front desk personnel, are commended for their helpfulness and efficiency. The overall maintenance and location of the hotel are also appreciated, making it an ideal choice for a comfortable and scenic stay in Greenville.
Beds
At the Hampton Inn & Suites Greenville-Downtown-Riverplace, guests frequently highlight the comfort of the beds. Many visitors describe them as super comfortable, soft, and cozy, often using adjectives like very or extremely to emphasize their satisfaction. High-quality bedding and clean, white bed covers contribute to a restful night's sleep, with mentions of down pillows enhancing the experience. However, a few guests reported less favorable experiences, noting issues like sagging or excessive bounce. Overall, most reviews suggest that the beds offer a comfortable and pleasant sleeping experience.
Cleanliness
Hampton Inn & Suites Greenville-Downtown-Riverplace boasts an exceptional standard of cleanliness, as highlighted by numerous reviews. The hotel consistently receives praise for its immaculate and well-maintained environment, from spotless rooms to pristine common areas. Guests frequently note the cleanliness as one of the hotel's standout features, with rooms and facilities described as exceptionally clean and well-organized. The hotel's upkeep is consistently lauded, contributing to an overall pleasant and comfortable stay.
Beyond cleanliness, the hotel is strategically located, offering easy access to the river and downtown areas. Visitors appreciate the convenience of being close to attractions while enjoying a peaceful environment. The hotel rooms are not only clean but also spacious and nicely decorated, adding to the comfortable experience. Many guests also mention the comfort of the beds and the quality of bathroom amenities.
The staff at Hampton Inn & Suites is another positive aspect, often described as friendly and helpful. Although there are occasional isolated incidents of unfriendly encounters, the general consensus is that the staff's friendly and accommodating nature enhances the stay. This combination of cleanliness, location, and attentive service makes Hampton Inn & Suites Greenville-Downtown-Riverplace a favorable choice for travelers seeking a reliable and comfortable lodging option.
Staff
Nestled in a prime location by the river walk, Hampton Inn & Suites Greenville-Downtown-Riverplace stands out not just for its scenic surroundings, but also for its exceptional staff. Reviewers consistently commend the hotel for its warm atmosphere, largely attributed to its extraordinarily friendly and accommodating team. From check-in to checkout, interactions with the staff—whether at the front desk, valet, or breakfast—are marked by genuine southern hospitality, characterized by smiling faces and a willingness to go above and beyond. Individuals like Joby, Nick, and Mark are frequently mentioned for their personalized service and local insights, enhancing the guest experience.
The uniformity of staff enthusiasm and attentiveness is evident in their helpfulness, with employees readily assisting with recommendations for local eateries and entertainment, and ensuring room comfort. This thoughtful service extends to remembering guests and making them feel valued throughout their stay. Guests are particularly impressed by the efficiency and professionalism displayed during service, be it the swift check-in process or the impeccable cleanliness of the property.
The breakfast team also receives high praise for their friendliness and dedication to ensuring a delightful start to the day. Overall, the Hampton Inn & Suites team is described as spectacular, embodying courteous and knowledgeable service that leaves a lasting impression. Whether facilitating smooth logistics or offering warm greetings, the staff collectively crafts an inviting atmosphere that encourages guests to return.
Parking
At the Hampton Inn & Suites Greenville-Downtown-Riverplace, guests have various options for parking, making it a convenient choice for those exploring downtown Greenville. The presence of a public parking garage immediately adjacent to the hotel is a major advantage, with many noting the affordability of just $7 per day for self-parking. This public garage is not only cost-effective but also offers electric car charging stations, catering to a broad range of preferences.
For those who prefer valet parking, it is readily available and praised for its ease and helpfulness. Valet and self-parking services are both appreciated for their convenience, particularly in the bustling downtown area. Guests find the parking access straightforward and safe, whether utilizing the garage next door or the underground parking directly beneath the hotel, which also provides relief from the heat.
While some reviewers mention the additional cost of parking and the absence of included free parking, they often acknowledge this as typical for downtown areas. Ultimately, the convenience of having the parking facilities nearby, combined with the option for valet service, significantly enhances the overall experience of staying at the Hampton Inn & Suites Greenville-Downtown-Riverplace.
No, Hampton Inn & Suites Greenville-Downtown-Riverplace doesn't have any pool.
No, a spa isn't available at Hampton Inn & Suites Greenville-Downtown-Riverplace.
Yes, Hampton Inn & Suites Greenville-Downtown-Riverplace welcomes dogs.
Yes, parking facilities are available at Hampton Inn & Suites Greenville-Downtown-Riverplace.
Yes, Hampton Inn & Suites Greenville-Downtown-Riverplace has a gym.