Hilton Greenville

Greenville 34.85651300, -82.33667100 , 45 West Orchard Park Drive (Show on Map)
7.8
Good


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Summary of reviewsHilton Greenville enjoys a superb location that appeals to both business and leisure travelers due to its convenient proximity to interstates 85 and 385, downtown Greenville, shopping venues like Haywood Mall, and entertainment facilities such as Bon Secours Arena. Many guests also appreciate the hotel's proximity to the Greenville-Spartanburg Airport, adding to its accessibility and allure. The combination of a serene and clean environment with comfortable accommodations and a friendly, professional staff creates a welcoming atmosphere that guests appreciate.

The breakfast experience at Hilton Greenville is generally well-received, with guests praising the variety and quality of dishes, especially the creamy grits and smoked bacon. The breakfast buffet stands out for its nice selection, and the enthusiastic and attentive wait staff contributes positively to the dining experience. Although some guests mention concerns regarding pricing, the overall atmosphere during breakfast remains favorable.

Positive reviews highlight the clean and spacious rooms, praised for their modern and airy appearance, with many visitors enjoying the comfortable beds and well-equipped amenities like refrigerators. Guests also noted the security features of suites and appreciated the professional and helpful service provided by staff members. While some suggest minor renovations and improvements, the hotel's cleanliness and maintenance levels are consistently commended.

The staff at Hilton Greenville garner high praise for their friendliness and professionalism, contributing significantly to positive guest experiences. Specific individuals are recognized for their exceptional service, enhancing the overall reputation of the hotel. Despite rare instances of less favorable interactions, the majority of guests report smooth operations and immediate assistance from the staff.

Parking at Hilton Greenville is mostly hassle-free, with guests appreciating the spacious parking area, although some note unexpected charges. The overall experience is bolstered by easy and friendly check-in procedures.

Finally, reactions to the bedding at Hilton Greenville vary, with many guests praising the comfort and quality of the beds and pillows, while others express concerns over inconsistency in comfort levels. Despite these mixed reviews, the hotel remains a popular choice for its overall service quality and accommodations.
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is recognized with three third-party sustainability certifications: ISO 14001:2015 Environmental management system, ISO 50001:2018 Energy management systems, and ISO 9001:2015 Quality management systems.

Hotel for Honeymoon
An upscale hotel option in Greenville, offering reliable service and comfortable accommodations. Mentioned as a boutique choice, providing a quality stay for a honeymoon.

Dog Friendly Hotel
Hilton Greenville is a pet-friendly hotel. There are no pet fees.

Hotel with Free Wi-Fi
As part of the Hilton brand, this hotel likely offers complimentary Wi-Fi. This allows guests to stay connected for work and leisure.

Business Hotel
Hilton Greenville offers a dedicated business center and meeting rooms, catering to various professional needs. Its location and amenities, including on-site dining and free parking, make it a convenient choice for business travelers.

Hotel with Gym
Hilton Greenville provides a fitness center for guests looking to exercise.

Family Friendly Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Room Types
Double Room with Two Double Beds This non-smoking room features a 42-inch flat-screen TV, a small refrigerator and a work desk. Coffee-making facilities, a telephone and a clock radio are also included.

King Room This non-smoking room features a 42-inch flat-screen TV, a small refrigerator and a work desk. Coffee-making facilities, a telephone and a clock radio are also included.

Corner King Room This non-smoking room features a 42-inch flat-screen TV, a small refrigerator and a work desk. Coffee-making facilities, a telephone and a clock radio are also included.

Junior King Suite with Seating Area This suite features a 42-inch flat-screen TV, a small refrigerator and a work desk. Coffee-making facilities, a telephone and a clock radio are also included.

King Room with Bath Tub - Mobility Access This accessible room features a 42-inch flat-screen TV, a small refrigerator and a work desk. Coffee-making facilities, a telephone and a clock radio are also included.

One-Bedroom King Suite The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating.

Guest Reviews
7.8
Good
Location
Nestled in an ideal area, Hilton Greenville offers a superb location that caters to both business and leisure travelers. Boasting convenient access to interstates 85 and 385, it provides easy connections to downtown Greenville, making it a strategic choice for those looking to explore the city or attend nearby events. Guests have praised its proximity to an array of dining options, shopping venues, and entertainment facilities, including the Haywood Mall and Bon Secours Arena. Additionally, the hotel is just a short drive from the Greenville-Spartanburg Airport, enhancing its appeal for travelers. Aside from its advantageous location, Hilton Greenville is noted for its cleanliness, comfortable accommodations, and friendly staff, ensuring a pleasant stay. The serene and quiet environment further adds to the allure of this well-placed property, making it both a convenient and inviting choice for visitors.

Breakfast
At Hilton Greenville, the breakfast experience has garnered numerous positive remarks from guests who appreciate the quality and variety offered. Many guests describe the breakfast as good or very good, with certain dishes like creamy grits and smoked bacon receiving particular praise for their delicious flavors. The presentation of the food is highlighted as impressive, contributing to an enjoyable dining experience. The breakfast buffet receives commendation for its nice spread and offers a decent selection of options, despite occasional mentions of limited choices.

While the enthusiastic attitude of the wait staff is appreciated, certain aspects could be improved, such as the availability of complimentary items like coffee. Concerns about additional charges for breakfast and parking have been raised, with guests feeling that these costs are on the higher side. Despite some mixed feelings regarding pricing, the overall atmosphere of the breakfast service, enhanced by attentive and happy staff, ensures that many guests leave satisfied with their morning meal.

Rooms
At Hilton Greenville, guests consistently praised the hotel for its clean and spacious rooms. Many found the accommodations to be nice and modern, with newly renovated spaces that feel bright and airy. Visitors appreciated the comfortable beds and well-equipped rooms, including convenient amenities like refrigerators. The hotel's location is also a highlight, offering easy access to the nearby mall, restaurants, and interstate, making it an ideal choice for travelers.

Staff service receives commendations as being friendly, helpful, and professional, adding to the overall positive experience. The property maintains a clean environment, contributing to a comfortable stay for most guests. Suites received special mention for their security features and spaciousness, with keycard access adding to the sense of safety.

Though some concerns were noted about occasional staffing issues and a need for renovations, the overall impression remains favorable, emphasizing comfort and cleanliness. Hilton Greenville stands out as a convenient and accommodating option, especially given its competitive pricing and the overall quality of the experience it provides.

Beds
Visitors to the Hilton Greenville have shared mixed feedback about their experiences with the hotel's bedding. On the positive side, many guests praised the beds for being comfortable, with some describing them as heavenly and the most comfortable they've encountered. The pillows were also highlighted as luxurious, contributing to restful sleep for couples and providing a sense of quality. Some guests complimented the beds for being soft and cozy, with several acknowledging the nice pillows that enhanced their stay.

However, not all guests shared this sentiment. A number of reviewers noted issues with the beds being hard or uneven, with some comparing the experience to sleeping on a cot. There were comments about the pillows being flat and insufficient, despite attempts to fluff them up. In certain cases, guests found the beds too small and uncomfortable, affecting their overall sleep quality during their stay.

Overall, while there are praises for the comfort and quality of the bedding, experiences at Hilton Greenville appear to vary, pointing to a possible inconsistency that travelers may want to consider.

Cleanliness
Hilton Greenville receives favorable comments from guests regarding its cleanliness and overall upkeep. Visitors frequently highlight the immaculate condition of both the hotel and its rooms, describing them as very clean and well-maintained, with tidy and comfortable accommodations. The spacious rooms and professional appearance inside the hotel are often noted, contributing to a pleasant stay. Guests are generally impressed by the effort put into maintaining cleanliness throughout the facility, noting that both the hotel grounds and interiors are kept in excellent condition. Positive remarks extend to the attentive customer service paired with the hotel's cleanliness, even during busy times with numerous events. A few minor complaints surfaced, such as a room missing a remote control, and occasional issues with room odors; however, these instances appear to be rare and quickly addressed by the accommodating staff. Overall, Hilton Greenville is praised for delivering a clean and comfortable experience, making it a solid choice for travelers.

Staff
The reviews of the Hilton Greenville highlight an overwhelmingly positive experience with the hotel staff, despite a few isolated incidents. Guests frequently mention the friendliness and helpfulness of the team, with many describing them as welcoming, personable, and accommodating. The hotel appears to maintain a high standard of professionalism, as guests note the exceptional service provided by the front desk and food and beverage staff. Specific individuals, such as Shalandra and Fliyssa, are recognized for their exceptional service, making a significant impact on guests' stays. Despite a couple of comments regarding less favorable interactions, the majority of guests describe their experience with the staff as pleasant, with smooth operations and immediate assistance when needed. Overall, the staff at Hilton Greenville are praised for their friendliness, professionalism, and dedication to enhancing the guest experience.

Parking
Travelers exploring Hilton Greenville will appreciate the convenience of the on-site parking facility. Visitors have noted that parking is generally hassle-free with the spacious parking area available for guests. Some reviews highlight that there is no extra fee for parking, adding to the pleasant experience during check-in, which is often described as easy and friendly. However, a few guests have mentioned the unexpected parking charges, which might come as a surprise upon arrival. Despite this, Hilton Greenville remains a popular choice for its accessibility and accommodating services.


No, Hilton Greenville doesn't have any pool.

No, a spa isn't available at Hilton Greenville.

Yes, Hilton Greenville welcomes dogs.

Yes, parking facilities are available at Hilton Greenville.

Yes, Hilton Greenville has a gym.

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