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Summary of reviewsThe Holiday Inn Express & Suites Greenville-Downtown by IHG stands out as a favored destination for visitors seeking a convenient and comfortable stay in the heart of downtown Greenville. Its exceptional location allows easy access to shops, restaurants, bars, and major attractions such as Falls Park and Swamp Rabbit Trail, making it ideal for both leisure and event-goers at Bon Secours Wellness Arena. The hotel's offering of free parking adds value, particularly in a downtown setting, and contributes to the ease of navigating the city.
Guests consistently praise the hotel’s breakfast, describing it as excellent and varied, with a daily rotation of hot options such as eggs, meats, and potatoes alongside healthy selections. The well-managed breakfast area enhances this positive experience, supported by friendly staff, notably Ms. Pat, who are dedicated to ensuring a delightful morning meal.
Accommodations are highlighted for their cleanliness and comfort, with modern and spacious rooms equipped with amenities like microwaves, fridges, and Keurig coffee makers. While minor inconveniences like older tubs or occasional noise are mentioned, the overall ambiance remains tranquil and relaxing.
The hotel's commitment to cleanliness extends across all areas, upheld by the diligent efforts of the housekeeping team. Recent renovations have contributed to its maintained condition, ensuring both rooms and common areas uphold high standards.
Staff at the Holiday Inn Express & Suites Greenville-Downtown consistently earn praise for their Southern hospitality. Key front desk personnel such as Rianna, Barbara, and Rebecca, alongside the general manager, are often acknowledged for their warmth and professionalism, enhancing the overall guest experience.
Free parking further enhances the appeal, providing ample spaces and an added advantage in the downtown area.
Overall, the combination of prime location, comfortable accommodations, outstanding cleanliness, and exceptional service by the staff makes this hotel a highly recommended choice for those visiting Greenville. Show more
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Categories
Family Friendly Hotel
This hotel offers a convenient downtown location and amenities suitable for families looking to explore Greenville's attractions.
Hotel with Swimming Pool
The Holiday Inn Express & Suites Greenville-Downtown has a well-maintained pool. The pool area is clean and provides a relaxing environment for leisure and recreation.
Outdoor Pool
Business Hotel
This Holiday Inn Express & Suites offers a convenient downtown location and essential business amenities. It provides a comfortable and practical option for business travelers.
Hotel with Parking
This hotel offers complimentary parking for guests, a significant convenience for those staying in the downtown area where parking can be limited and costly. Free on-site parking provides easy access to your vehicle throughout your stay.
Hotel with Outdoor Pool
Features a seasonal outdoor pool for guests to enjoy during their stay.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
King Suite with Sofa BedThis suite features a flat-screen TV, microwave, and small refrigerator. A seating area with a sofa bed are also included.
Queen Room with Two Queen Beds - Disability Access with Bath TubThis accessible suite features a flat-screen TV, microwave, and small refrigerator. A seating area with a sofa bed are also included.
Queen Suite with Two Queen Beds and Sofa BedThis suite features a flat-screen TV, microwave, and small refrigerator. A seating area with a sofa bed are also included.
Standard King RoomThis room features a flat-screen TV, microwave, and small refrigerator.
Standard Room with Two Queen BedsThis room features a flat-screen TV, microwave, and small refrigerator.
Double Room - Mobility Access Tub/Non-SmokingThis accessible room features a flat-screen TV, microwave, and small refrigerator. A bath tub and visual alarms are also included.
Double Room - Disability Access/Roll-In ShowerThis accessible room features a flat-screen TV, microwave, and small refrigerator. A coffee machine is also included.
King Suite - Communications and Mobility Accessible TubThe suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Holiday Inn Express & Suites Greenville-Downtown by IHG boasts an exceptional location in the heart of downtown Greenville, making it an ideal choice for visitors seeking convenient access to the city's attractions. Guests highlight its proximity to Main Street, allowing easy walks to numerous shops, restaurants, and bars, as well as popular spots like Falls Park and Swamp Rabbit Trail. The hotel also stands out as a perfect spot for those attending events at Bon Secours Wellness Arena, thanks to its short walking distance. Travelers appreciate the combination of great value, free parking, and clean, comfortable accommodations. The friendly and helpful staff further enhance the experience, ensuring a pleasant stay within walking distance of downtown's vibrant activities. Whether attending a concert, exploring the local dining scene, or enjoying a weekend getaway, the hotel's central location offers effortless access to everything the city has to offer.
Breakfast
The Holiday Inn Express & Suites Greenville-Downtown by IHG receives commendable feedback for its breakfast offerings from guests. The breakfast selection is consistently described as excellent, providing a satisfying array of hot and cold options. Guests appreciate the variety, which includes eggs, meats, and potatoes that change daily, and are particularly fond of the cheese omelettes and pancake maker. Healthy choices, fresh coffee, and fruit are also available, catering to diverse dietary preferences. The overall breakfast experience is often considered a highlight of the stay, with guests noting the convenience of the complimentary buffet as an added advantage.
The staff managing the breakfast area receive positive remarks for their friendliness and helpfulness, contributing to the pleasant dining experience. Guests mention remarkable service from staff members like Ms. Pat, who goes out of her way to ensure a wonderful breakfast. Additionally, the spacious and clean breakfast area provides adequate seating, supporting a comfortable and enjoyable setting for guests.
While some reviews mention inconsistencies, the general consensus points to a delightful breakfast experience. With free parking included and a location that offers easy access to downtown shopping and restaurants, the hotel promises a convenient and satisfying stay.
Rooms
Visitors to the Holiday Inn Express & Suites Greenville-Downtown by IHG consistently highlight the commendable cleanliness and comfort of the hotel rooms. The accommodations are frequently described as spacious and modern, providing a quiet and tranquil environment for guests to relax. Essential amenities such as comfortable beds, clean bathrooms, and useful features like microwaves, fridges, and Keurig coffee makers greatly enhance convenience. Guests also appreciate the well-maintained and tastefully furnished interiors. The hotel's strategic location near downtown Greenville offers easy access to a myriad of restaurants, bars, and stores, further adding to its appeal for travelers. While most reviews are overwhelmingly positive, a couple of minor inconveniences, such as old tubs needing replacement and potential noise from certain areas, were noted. Overall, the hotel is praised for its cleanliness, comfortable accommodations, and prime location, making it a reliable choice for a comfortable stay in Greenville.
Beds
At the Holiday Inn Express & Suites Greenville-Downtown by IHG, guests have consistently praised the comfort of the beds. Many highlight the beds as extremely comfortable with some describing them as amazing or among the best they've ever slept on in a hotel setting. The mattresses are noted for their exceptional softness and comfort, contributing to a restful night's sleep. The pairing of comfortable beds with a clean and spacious room environment further enhances the overall stay experience. Guests also appreciate the amenities provided, such as plenty of pillows, adding to the hotel's appeal. With its prime location close to downtown, the Holiday Inn Express offers both comfort and convenience in a clean and tranquil setting.
Cleanliness
The Holiday Inn Express & Suites Greenville-Downtown by IHG consistently impresses guests with its outstanding commitment to cleanliness. From the moment guests step into the lobby, the pristine and modern environment sets the tone for their stay. Rooms are noted for being exceptionally clean and spacious, with many highlighting the comfort of the beds and the quality of accommodations. The hotel’s cleanliness extends beyond the rooms, with facilities and common areas maintaining high standards, contributing to the property's inviting atmosphere.
Guests appreciate the well-maintained condition of the entire hotel, which appears to benefit from recent renovations. The hotel's advantageous downtown location is perfect for those wanting convenient access to local attractions. The friendly and helpful staff further enhance the guest experience, ensuring a pleasant and relaxing stay. Overall, the combination of cleanliness, comfort, and location makes this hotel a highly recommended choice for visitors to Greenville.
Staff
Located in the heart of Greenville, the Holiday Inn Express & Suites Greenville-Downtown by IHG receives high praise for its exceptional staff. Guests consistently highlight the welcoming atmosphere created by the friendly and attentive team. The staff is described as incredibly helpful, informative, and genuinely courteous, making visitors feel right at home. Front desk members like Rianna, Barbara, and Rebecca have repeatedly been commended for their professionalism and warmth, often going above and beyond to assist guests. The general manager and housekeeping staff also contribute to the positive experience with their proactive approach to customer service. Southern hospitality shines through with every interaction, as staff members are noted for their smiling greetings and accommodating nature. Whether you have a question about local dining or need assistance with your stay, the team at this hotel promises a memorable experience with their consistently excellent service and dedication to guest satisfaction.
Parking
The Holiday Inn Express & Suites Greenville-Downtown by IHG receives frequent praise for its parking amenities, which are often highlighted as a significant advantage for guests. The hotel offers free and easy parking options, often considered a draw for visitors, and a rare feature that enhances its convenience compared to other hotels. The on-site parking is ample, easy to access, and without extra charges, which provides guests with added value and peace of mind. Despite occasional mentions of limited spaces or the need to use nearby lots, many reviews emphasize the ease of parking, with plenty of spaces being noted as a positive aspect. The proximity of the parking to the downtown area offers a convenient base for exploring the city, and the availability of free parking makes it particularly appealing, underscoring its reputation as a well-located and accessible hotel.
Yes, Holiday Inn Express & Suites Greenville-Downtown by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Greenville-Downtown by IHG.
Yes, Holiday Inn Express & Suites Greenville-Downtown by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Greenville-Downtown by IHG.
Yes, Holiday Inn Express & Suites Greenville-Downtown by IHG has a gym.