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Summary of reviewsThe Best Western Plus Greenwood Indy South Inn is widely appreciated for its prime location, offering convenient access to key destinations like Downtown Indianapolis and the Lucas Oil Stadium, just a short drive away. Guests find the hotel's proximity to dining and gas options particularly advantageous, enhancing its overall accessibility and convenience.
The hotel receives accolades for its cleanliness and inviting atmosphere, with modern and spacious rooms that provide a comfortable and quiet retreat. Amenities such as a varied breakfast, fast WiFi, an indoor pool, and ample parking further contribute to a pleasant stay. The breakfast experience is generally positive, with a good selection of items and efficient service, although some guests note limited options and occasional temperature concerns.
Rooms are frequently praised for their cleanliness, comfort, and modern amenities, such as microwaves and refrigerators, which support both short and extended stays. While some suggest improvements in bed comfort, the suite rooms are appreciated for their space and relaxing environment.
The staff at the hotel stands out for their friendliness, professionalism, and helpful nature, ensuring a welcoming and efficient experience for guests. The indoor pool, noted for its cleanliness and enjoyment, adds to the hotel's appeal, though a few guests mention high chlorine levels.
Beds are generally comfortable, although some reviews mention issues with bed height and softness. Despite these nuances, the hotel’s modern room furnishings and overall comfort receive positive feedback.
Overall, the Best Western Plus Greenwood Indy South Inn offers a commendable blend of convenience, comfort, and cleanliness, making it a reliable choice for travelers. Though there are suggestions for improvement in value for money, the hotel frequently meets and sometimes exceeds expectations, providing a satisfying experience for its guests. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThe unit offers 2 beds.
King Room with Walk-In Shower - Non-SmokingThe unit has 1 bed.
King Room with Sofabed - Non-SmokingThe unit offers 2 beds.
Two-Bedrooms King SuiteThe unit has 2 beds.
King Suite with Spa Bath - Non-SmokingThe unit has 1 bed.
Queen Room with Two Queen Beds and Roll-In Shower - Disability AccessThe unit has 2 beds.
King Room with Roll-In Shower - Disability AccessThe unit has 1 bed.
Queen Room with Two Queen Beds - Pet-Friendly/Non-SmokingThe unit has 2 beds.
King Room - Pet-Friendly/Non-SmokingThe unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
The Best Western Plus Greenwood Indy South Inn receives commendations for its prime location, making it a convenient choice for travelers. Situated just off the interstate, the hotel offers easy access and proximity to essential destinations, such as the Franciscan Hospital, Downtown Indianapolis, and the Lucas Oil Stadium, which is only a short 10-minute drive away. Guests appreciate the abundance of nearby dining and gas options, enhancing the overall convenience and accessibility of the location. Additionally, the hotel is noted for its cleanliness and inviting atmosphere, with spacious and comfortable rooms. The presence of amenities such as a nice breakfast, fast WiFi, an indoor pool, and ample parking contributes to a pleasant stay. The hotel provides a quiet retreat while still being within reach of the bustling city center, balancing relaxation with accessibility.
Breakfast
The breakfast experience at the Best Western Plus Greenwood Indy South Inn generally receives positive remarks from guests, highlighting the variety and quality of options available. Many guests appreciated the great selection for breakfast, noting the inclusion of hot items like bacon, which was a pleasant surprise to some. The breakfast area was described as spacious, providing a comfortable setting to sit and enjoy the meal. Guests found the breakfast buffet to be excellent and appreciated the efficient service in refilling food items. Cleanliness and friendly service from the front desk staff were also commended.
While the majority of reviews leaned towards favorable impressions, there were a few critiques mentioning limited selections and occasional concerns about food temperature. Despite these drawbacks, many guests felt the breakfast was adequate, or even one of the best they’d experienced in a hotel setting. Overall, the breakfast was considered a worthwhile addition to the hotel stay, especially valued for its availability and convenience before starting the day.
Rooms
Best Western Plus Greenwood Indy South Inn offers a welcoming atmosphere with clean, spacious, and comfortable rooms that guests frequently praise. The hotel is recognized for its cleanliness, extending from the rooms to the entire property. Visitors commend the comfortable beds and the inclusion of modern amenities like microwaves and refrigerators, contributing to a satisfying stay. Many appreciate the peacefulness of the rooms, which provide a quiet retreat for travelers. The hotel's layout and the quality of its rooms support both short and extended visits, making guests feel at home during their stay. Additionally, amenities like a large TV and daily cleaning services enhance the overall experience. While some guests suggest improvements for bed comfort, the large suite rooms provide ample space and a relaxing environment. With the added benefits of a warm pool, varied breakfast, and friendly staff, Best Western Plus Greenwood Indy South Inn offers a well-rounded and enjoyable accommodation option.
Beds
Travelers seeking restful nights are likely to appreciate the beds at the Best Western Plus Greenwood Indy South Inn. The consensus among guests highlights a high level of comfort, with many describing the beds as very comfortable or even noting them as the most comfortable they have ever experienced. Pillows generally receive praise for their quality, though there are mentions of them being flat without much cushion on some occasions.
Guests in handicapped rooms did mention that the bed height could be a challenge, and some found the beds to be smaller than expected, perceiving them to be closer to full size than queen. A few reviews also pointed out that the beds were a bit too soft for older individuals. Some guests mentioned issues with the metal bed frames, which can be noisy due to their design features. Despite these nuances, the cleanliness and modernity of the room furnishings, combined with the overall comfort of the mattresses, left a positive impression on many visitors.
Cleanliness
Travelers visiting the Best Western Plus Greenwood Indy South Inn will find a consistently clean and well-maintained environment. Guests frequently praise the hotel's cleanliness, citing the rooms and common areas as tidy, inviting, and appearing to be newly remodeled. The atmosphere is characterized as quiet and safe, with clean rooms offering comfortable beds for a restful night's sleep. The hotel’s convenient location near the highway makes it an ideal choice for those seeking easy access to nearby dining options.
The friendly and respectful staff contribute to the welcoming ambiance, ensuring a peaceful stay by thoughtfully handling guest belongings during room cleaning. Visitors appreciate the modern feel of the hotel, enhanced by recent renovations. Additional highlights include a clean and warm pool area, adding to the appeal for those wanting a relaxing swim.
Overall, the Best Western Plus Greenwood Indy South Inn delivers a commendable level of cleanliness and comfort, making it a reliable option for travelers seeking a modern and convenient base in the area.
Staff
The staff at Best Western Plus Greenwood Indy South Inn consistently leaves a positive impression on guests, being frequently described as friendly, kind, polite, and professional. Many reviews highlight the staff's helpful nature and their readiness to accommodate guests' needs, ensuring a smooth and pleasant experience. Check-in is often described as quick and easy, with front desk attendants receiving particular praise for their welcoming demeanor and eagerness to assist. Guests appreciate the thorough explanations and great customer service provided upon arrival. While a couple of instances of noise and rudeness are mentioned, these seem to be exceptions rather than the norm. Overall, the staff's friendliness and excellent service contribute significantly to guests' satisfaction at this location.
Pool
At Best Western Plus Greenwood Indy South Inn, guests consistently praise the hotel pool for its cleanliness and maintenance. Families particularly appreciate the pool as a great spot for kids, with many reviews highlighting how enjoyable and heated it is. Although some mention a slight excess of chlorine, the overall sentiment reflects satisfaction with the well-maintained facility. The indoor pool is often described as nice, warm, and enjoyable, making it a wonderful retreat regardless of the size concerns noted by a few reviewers. Complemented by positive mentions of the breakfast offering, the pool area contributes to a rewarding stay at this hotel.
3 Star
The Best Western Plus Greenwood Indy South Inn offers a generally decent experience for guests, with a mixture of positive and moderate feedback. Visitors appreciate the amenities and services provided by the hotel, reflected in ratings that often hover around the six to nine range. While the hotel maintains satisfactory standards, some guests feel the pricing may not fully correspond with the expected quality, indicating room for improvement in value for money. Nevertheless, the consistently positive scores in some reviews suggest that the hotel meets, and occasionally exceeds, expectations, making it a viable choice for travelers seeking comfort and convenience.
Yes, Best Western Plus Greenwood Indy South Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Plus Greenwood Indy South Inn.
Yes, Best Western Plus Greenwood Indy South Inn welcomes dogs.
No, parking facilities aren't available at Best Western Plus Greenwood Indy South Inn.
Yes, Best Western Plus Greenwood Indy South Inn has a gym.