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Summary of reviewsNovotel Grenoble Centre enjoys a prime location that makes it highly accessible for both leisure and business visitors. Its proximity to transportation hubs including train, bus and tram stations, along with major business areas like the World Trade Center, adds significant convenience. Guests also appreciate the beautiful mountain views and easy 15-minute walk to the city center.
The breakfast at Novotel Grenoble Centre receives high praise for its variety, quality and abundance. Guests enjoy the wide selection, including homemade cakes, Alpine yogurts and pancakes, served in a clean and chic environment. Compliments extend to the friendly and helpful staff, although some diners suggest a broader selection of vegetables and better value for money.
Dinner service at the on-site restaurant receives mixed reviews. While many travelers commend the quality and taste of the cuisine, others express disappointment due to limited menu options, particularly for children and occasional issues with food safety and high pricing.
Rooms are generally spacious, clean and comfortable, catering well to both solo travelers and families. The executive rooms, in particular, stand out for their size and stylish decor. However, some guests have encountered outdated furniture and minor maintenance issues.
Overall cleanliness is positively noted with frequent mentions of well-maintained and fresh-smelling spaces. However, some guests encounter isolated issues like dust, dirty carpets and occasional strange smells.
The hotel staff often receive high marks for their friendliness, helpfulness and attentiveness, contributing significantly to the positive impression of the stay. Although wobbly wifi and a basic, outdated gym facility are noted as downsides, the secure underground parking receives appreciation despite being somewhat tight.
Family accommodations are well-received with comfortable bedding and family-friendly amenities, although more recreational activities for children could enhance the experience. Main beds are typically comfortable, but sofa beds for children often fall short in terms of comfort.
While the hotel has potential as a four-star establishment, inconsistencies in maintenance and service sometimes detract from the experience, leaving some guests feeling it falls short of four-star expectations.
Business travelers benefit from the hotel's strategic location and essential amenities, making it a practical choice for conference and meeting attendees with efficient business packages and quiet rooms that facilitate work and rest. Show more
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Family Friendly Hotel
Known for its spacious rooms and family-friendly amenities, this hotel is perfect for those with children. It provides convenient access to public transport, allowing families to explore the city easily. The hotel is also recognized for its cleanliness and comfortable accommodations.
Dog Friendly Hotel
This hotel is known to be pet-friendly. It provides a comfortable environment for both guests and their pets. The hotel is well-equipped with amenities and services to ensure a pleasant stay.
Hotel near Nightlife Spots
This hotel's central location in Grenoble puts guests close to the city's nightlife and entertainment venues. Its proximity to bars and clubs is a plus for evening entertainment.
Business Hotel
This modern hotel is located in the heart of Grenoble, offering 4 meeting rooms and a private paid garage. It provides convenient access to major business activities and is equipped with modern meeting facilities and complimentary Wi-Fi.
Hotel with Parking
This hotel offers private, indoor, paid parking on-site (€14/day) with 40 spaces, providing a secure and convenient option including accessible parking and an electric car charging station.
Accessible Hotel
This hotel is indicated as accessible in general and offers accessible rooms. Specific accessibility features mentioned include a low sink, elevated toilets, and grab bars. Accessible parking and accessible restaurant service are also available.
Hotel with Gym
The Novotel Grenoble Centre includes a fitness center. It is conveniently located near the train station and downtown area. This makes it a practical choice for travelers looking to maintain their fitness routine.
4-Star Hotel
Situated at the heart of Grenoble's business district, this hotel is near the TGV train station and a tram stop. It features a fitness room, a video games area for children, and the Gourmet Bar that offers regional fare and healthy cuisine.
Hotel for Honeymoon
Romantic Hotel
Room Types
Classic Double Room with Sofa BedAir-conditioned room featuring free Wi-Fi, a minibar and a TV.
Classic Double Room with Sofa BedAir-conditioned room featuring free Wi-Fi, a minibar and a TV.
Executive Double Room with Sofa BedAir-conditioned room featuring:
- a 24-hour Wi-Fi pass
- a Nespresso coffee machine
- bathrobes and slippers
- free telephone calls in France
- mineral water.
Suite with One Double Bed and Sofa BedThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV, as well as city views. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Novotel Grenoble Centre is strategically located for travelers looking to explore Grenoble with convenience. The hotel boasts an excellent, central location, positioned just steps away from the train station. Guests appreciate its proximity to the city’s main transportation hubs—including train, bus and tram stations—making it incredibly accessible for both local commutes and longer journeys. The city center is only a 15-minute walk away, allowing easy access to Grenoble's main attractions and vibrant areas. The hotel's setting also offers picturesque views of the mountains and surrounding houses.
This hotel is ideal for those attending conferences or business trips, given its closeness to the World Trade Center and other major business locations. Additionally, it provides the comfort of a large underground car park, ensuring that parking is convenient despite some reviewers mentioning safety concerns in the area.
Overall, the combination of a convenient, central location with high accessibility to public transport makes Novotel Grenoble Centre a practical choice for both leisure and business visitors. The nearby amenities and the ease of reaching the city center enhance the overall stay for guests.
Breakfast
The breakfast experience at Novotel Grenoble Centre garners highly positive feedback from guests with many praising its variety and quality. Guests appreciate the wide selection available, which includes homemade cakes, Alpine yogurts and pancakes, acknowledging the breakfast as very tasty and complete. The breakfast buffet is consistently described as extensive, hearty and well-stocked, offering a rich array of sweet and savory options. A standout feature is the abundance and the diverse range of items provided, along with the high quality and freshness of the products.
Some guests find the environment clean, chic and secure, contributing to an overall positive dining experience. The breakfast adaptability, accommodating different price ranges based on customer needs, also receives favorable mentions. Furthermore, the service is frequently highlighted as great with some guests particularly noting the friendly and helpful staff.
Despite the overwhelmingly positive reviews, a few guests mention areas of improvement. Some felt the breakfast could be more varied, especially considering the hotel's four-star status. Criticisms include a limited selection of vegetables, occasional cold items like scrambled eggs and pancakes and some instances of lacking flavor. A few also note that the breakfast did not meet their expectations in terms of value for money.
Overall, the breakfast at Novotel Grenoble Centre is lauded for its variety, abundance and quality, making it a standout feature for many guests, despite minor areas for improvement.
Dinner
The Novotel Grenoble Centre offers an on-site restaurant that garners mixed reviews from its guests. Many travelers commend the establishment for its good dinners, praising the quality and taste of the food. Positive highlights include a restaurant that serves excellent cuisine and delicious offerings like a surprisingly delightful Caesar salad with calamari. The staff and restaurant environment also receive notable mentions for being pleasant.
However, not all feedback is favorable. Several guests express disappointment with the restaurant experience, citing issues such as poor food quality, limited menu options, particularly for children and occasional lapses in food safety, which resulted in one instance of food poisoning. Criticisms also extend to the high pricing, inadequate service and poor meal presentation, suggesting room for improvement in these areas.
Overall, the restaurant at Novotel Grenoble Centre has its strengths, particularly in delivering tasty meals for those seeking a convenient dining option within the hotel. Nevertheless, the variability in guest experiences indicates that the dining service may not consistently meet the expectations of all patrons.
Rooms
Located in the heart of Grenoble, Novotel Grenoble Centre garners positive feedback for its spacious, clean and comfortable rooms, which are ideal for both families and solo travelers. The executive rooms stand out for their larger-than-average size and many guests appreciate the modern, stylish decor. Comfort is a recurring theme with numerous mentions of comfortable bedding and quiet environments conducive to rest.
Guests frequently highlight the cleanliness of the rooms, describing them as tidy, well-maintained and featuring modern bathrooms with spacious showers. The hotel’s functionality is also praised with rooms that meet guests' expectations and include amenities such as good-sized beds and ample storage.
However, some areas do need improvement. Certain rooms are reported as old-fashioned and in need of renovation. Issues such as malfunctioning room keys, warm temperatures, outdated furniture and minor maintenance problems like leaking showers and worn-out sofa beds have affected some stays. Despite these drawbacks, the overall sentiment remains positive with many guests finding their rooms pleasant and spacious, making the Novotel Grenoble Centre a solid choice for a stay in Grenoble.
Beds
The beds at Novotel Grenoble Centre have gathered mixed feedback from guests. Positively, many guests have commented on the comfort and spaciousness of the main beds with numerous mentions of perfect bedding, comfortable mattresses and clean rooms adding to an overall satisfactory experience. The quality and cleanliness of the bedding also received high praises.
However, there have been some complaints regarding the condition and comfort of the mattresses, especially those on the sofa beds meant for children. Common issues cited include worn-out sofa beds, old and uncomfortable mattresses, noticeable springs and sagging or thin mattresses. Instances of poorly made beds and outdated bedding further detract from the experience.
In summary, while the main beds at Novotel Grenoble Centre are generally described as comfortable and clean, the extra beds, particularly sofa beds for children, leave much to be desired in terms of comfort and quality.
Cleanliness
Novotel Grenoble Centre receives mixed feedback regarding cleanliness from its guests. Many reviews highlight that the rooms and the hotel overall are very clean with frequent mentions of clean and well-maintained spaces. Visitors appreciate the cleanliness and tidiness of the rooms, the stylish decor and the fresh scent throughout the hotel. The bar, bathrooms and parking lot have also received specific mentions for their cleanliness.
Guests also affirm the cleanliness of the bedding and the general well-kept state of the establishment. The friendly staff and the ease of parking add to the positive experience, enhancing the overall stay.
However, there are a few areas flagged for improvement. Some guests noted dust on the headboards and windowsills, dirty carpets, unemptied trash cans and a strange smell. The issue of room keys failing frequently and a lack of thorough cleaning in particular rooms was also reported. Additionally, certain spaces and aspects of cleanliness did not meet the 4-star standard expected by some visitors.
Despite these occasional downsides, the predominant feedback reflects well-maintained and clean rooms, contributing positively to the guest experience at Novotel Grenoble Centre.
Staff
Guests frequently praise the staff at Novotel Grenoble Centre for their friendliness, helpfulness and attentiveness. The reception team, in particular, stands out for their warm and accommodating approach, ensuring a pleasant welcome for visitors. Guests also highlight the professionalism and politeness of the staff with many noting how attentive and supportive they were in meeting various needs and requests. Additionally, the overall hospitality and customer service are mentioned as being excellent, contributing significantly to the positive experiences of the guests. Despite a few isolated reports of unhelpfulness and lack of professionalism, the majority of reviews reflect a very positive impression of the staff, underscoring their kindness, availability and welcoming demeanor.
Wi-Fi
The wifi experience at Novotel Grenoble Centre varies among guests. Some reviews highlight excellent and perfectly functioning wifi with no issues encountered. Others, however, mention problems such as slow, spotty, or limited connections. A few guests noted the internet was down on occasion or not available at all in their rooms. While some areas of the hotel have reliable wifi, others experience slower connections. Overall, the wifi quality appears to be inconsistent with both positive and negative aspects reported.
Gym
The gym at Novotel Grenoble Centre seems to be a point of contention among guests. While the hotel offers a fitness room, it is often described as small and not free of charge. The facilities are basic but functional, providing essential exercise machines. However, several reviews pointed out that the gym equipment is either worn out, broken or in need of renovation. Lack of sufficient weightlifting equipment has also been mentioned. Although the gym is adequate for a basic workout, it appears that more could be done to update and expand the facilities to meet guests' expectations.
Parking
Novotel Grenoble Centre offers a range of parking options that generally meet guest needs with several positive aspects highlighted by reviews. The hotel features a large and secure underground parking garage that guests appreciate for its easy access and direct elevator service to hotel floors. Travelers find the location of the parking convenient, nestled directly under the hotel, while the availability of parking 24/7 adds to the ease of use. Guests also commend the presence of private, dedicated spaces and the added benefit of a Tesla Charging Station.
However, some challenges are noted, such as the tight and limited spaces within the garage, making it essential to reserve a spot in advance. The parking entrance is reported to be small and tricky to find and some find the overall access difficult, especially when navigating through the intricate garage signage. The parking is also described as old and visually unappealing with spots that might not accommodate larger vehicles comfortably due to its 1.90m height limit.
Despite these drawbacks, the secure and convenient nature of the underground parking, along with extra parking options nearby, makes it a viable choice for visitors to Novotel Grenoble Centre.
Family
Novotel Grenoble Centre offers a welcoming environment for families with comfortable family rooms and perfect bedding and room facilities tailored to suit families' needs. Guests appreciate the family-friendly atmosphere, making it an ideal choice for a family vacation or stopover. The hotel caters well to the needs of children, offering a kid-friendly menu to ensure enjoyable meals for younger guests. Despite some minor issues, such as the need for more robust air conditioning and occasional worn-out furniture like the sofa bed, the overall feedback emphasizes the hotel's efforts to provide a pleasant stay for families. However, there is also an indication that the facility could improve in offering more recreational activities for children. Despite these points, the family packages offered are considered excellent, enhancing the overall experience for family trips.
4 Star
Novotel Grenoble Centre often falls short of meeting the standards expected of a four-star hotel, based on various guest feedback. The main areas of concern include the cleanliness and maintenance of the rooms and facilities. Issues such as worn and yellowed toilet seats, peeling paint on bathroom ceilings, blocked toilet bowls and mold on the bathroom walls have been cited by guests. Additionally, the toilet room was noted to have feces on the walls and soap was missing in some cases.
The breakfast provided did not meet the expectations for a four-star establishment with guests describing it as uninteresting and subpar. The hotel's signage also drew criticism with only a partially lit Novotel sign, which detracts from the overall impression of the hotel.
While Novotel Grenoble Centre is perceived as having the potential to meet high standards, it appears that the actual experience often falls below what is typically expected from a four-star rated facility. This discrepancy between expectation and reality has led to disappointment among some guests who anticipated a higher level of service and quality during their stay.
Business
Novotel Grenoble Centre is an ideal choice for business travelers due to its strategic location and essential amenities. Positioned conveniently in central Grenoble, this hotel offers proximity to the convention center and the business school, making it a suitable option for those attending conferences and meetings. Guests appreciate the secure access, quiet rooms and effective service provided by the hotel.
The on-site restaurant and business packages make business stays efficient and comfortable. The hotel features a dedicated business center and meeting rooms equipped with basic amenities, ensuring all professional needs are met. While some remarks highlight that the hotel may appear a bit old-fashioned and could improve on cleanliness, most business travelers find it a functional and useful establishment for a professional stay. Despite its lack of vibrant activities, Novotel Grenoble Centre remains a reliable and practical choice for those traveling for work.
Accessible
Novotel Grenoble Centre generally receives positive remarks for its accessibility features, particularly for guests with disabilities. The hotel is noted for being wheelchair friendly with rooms that are specifically designed to be wheelchair accessible and equipped with accessible bathrooms. Guests have appreciated the good parking spaces, which are also well accessible. Though some found the location to be very good, they indicated that accessibility could be somewhat complicated with a few difficulties in finding access and occasional elevator malfunctions. Despite these minor issues, the overall sentiment highlights the hotel's suitable and thoughtful accommodations for disabled guests.
No, Novotel Grenoble Centre doesn't have any pool.
No, a spa isn't available at Novotel Grenoble Centre.
Yes, Novotel Grenoble Centre welcomes dogs.
Yes, parking facilities are available at Novotel Grenoble Centre.