The Gem Hotel
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Summary of reviewsThe Gem Hotel boasts an array of commendable features that have garnered positive feedback from its guests. Its prime location in the heart of Griffith is a significant advantage, given its proximity to cafes, shops, restaurants and public transportation. This central position offers guests both convenience and a peaceful setting, enhancing the overall comfort of their stay.
Breakfast at the hotel is well-regarded for its delicious and diverse offerings, providing great value for the price, though some guests wished for a later cutoff time and more variety. The dinner experience is equally praised with the hotel's restaurant lauded for its high-quality meals, excellent value and appealing ambiance. Reservations are recommended, especially on weekends, to ensure availability.
The rooms are highlighted for their neatness, stylish design and modern amenities. Cleanliness is a standout feature with rooms and common areas consistently well-maintained. Some guests noted that the smaller rooms can feel a bit cramped, but they still offer comfort and functionality. Larger rooms are available and are particularly praised for their spaciousness and excellent facilities.
The staff at The Gem Hotel consistently receive high marks for their friendliness, helpfulness and professional service, making guests feel welcome and well cared for. The overall cleanliness of the hotel further contributes to its appeal, offering a spotless and comfortable environment.
While the hotel's WiFi service has received mixed reviews with some issues of inconsistency noted, parking arrangements are generally appreciated, especially the secure options available, although more spaces would be beneficial during peak times.
Family stays are well-catered to with the hotel offering a friendly atmosphere and convenient access to local dining and shopping options. The beds are another standout feature, often described as exceptionally comfortable and conducive to a restful night's sleep.
Overall, The Gem Hotel delivers a superior experience aligning with a 4.5-star standard, grounded in comfort, cleanliness and excellent service at a reasonable price. It offers a modern, stylish environment and remains a top choice for both business and leisure travelers seeking luxury and convenience.
Categories
Breakfast at the hotel is well-regarded for its delicious and diverse offerings, providing great value for the price, though some guests wished for a later cutoff time and more variety. The dinner experience is equally praised with the hotel's restaurant lauded for its high-quality meals, excellent value and appealing ambiance. Reservations are recommended, especially on weekends, to ensure availability.
The rooms are highlighted for their neatness, stylish design and modern amenities. Cleanliness is a standout feature with rooms and common areas consistently well-maintained. Some guests noted that the smaller rooms can feel a bit cramped, but they still offer comfort and functionality. Larger rooms are available and are particularly praised for their spaciousness and excellent facilities.
The staff at The Gem Hotel consistently receive high marks for their friendliness, helpfulness and professional service, making guests feel welcome and well cared for. The overall cleanliness of the hotel further contributes to its appeal, offering a spotless and comfortable environment.
While the hotel's WiFi service has received mixed reviews with some issues of inconsistency noted, parking arrangements are generally appreciated, especially the secure options available, although more spaces would be beneficial during peak times.
Family stays are well-catered to with the hotel offering a friendly atmosphere and convenient access to local dining and shopping options. The beds are another standout feature, often described as exceptionally comfortable and conducive to a restful night's sleep.
Overall, The Gem Hotel delivers a superior experience aligning with a 4.5-star standard, grounded in comfort, cleanliness and excellent service at a reasonable price. It offers a modern, stylish environment and remains a top choice for both business and leisure travelers seeking luxury and convenience.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
The location of The Gem Hotel has received overwhelmingly positive feedback from guests. Centrally situated in the heart of Griffith, the hotel provides convenient access to numerous cafes, shops and restaurants, making it an ideal spot for both business and leisure travelers. Guests appreciated being right on the main street within walking distance of local dining options and the CBD, while still enjoying a quiet atmosphere. The hotel's central position also offers easy access to public transportation and secure parking. Overall, guests found the location to be perfect for their needs, contributing significantly to the comfort and convenience of their stay.
The breakfast experience at The Gem Hotel has received generally positive feedback from guests with many highlighting the delicious and diverse offerings. The buffet breakfast, described as terrific, great and lovely, provided excellent value for the $20 charge, according to numerous guests. The on-site restaurant's breakfast received rave reviews for its beautiful and amazing spread with many appreciating the good choice of dishes and made-to-order scrambled eggs.
However, there were a few areas where guests saw room for improvement. Some noted that the breakfast cutoff time of 8:30 am was too early, resulting in missed opportunities for a morning meal. Additionally, guests mentioned that the buffet could sometimes be minimal, lacking items like pastries and fruit and that the service could occasionally be slow.
On certain days, such as Mondays and Christmas, there was no breakfast service, which left some guests inconvenienced. Despite these minor drawbacks, the overall consensus is that the breakfast at The Gem Hotel is a delightful experience, worth the extra charge and competes well in terms of both quality and variety.
The dinner experience at The Gem Hotel has received a notable amount of praise from guests. The hotel's restaurant, often described as fantastic and amazing, consistently delivers high-quality meals that have left many diners impressed. The food is sensational with excellent value for money, making it a popular choice among guests. Both the menu and wine list have been highlighted for their quality and the convenience of having such a superb dining option attached to the hotel means that many guests choose not to venture out for meals. Guests have also enjoyed the private dining options and the overall ambiance of the dining room, adding to the distinguished reputation of the restaurant.
However, it is advisable to make advance reservations, especially on Sundays, to ensure availability. This is underscored by occasional comments noting the restaurant being full or not open for dinner on certain days. While the majority of the feedback points to excellent food and service, some instances of disappointment in service quality were noted. Overall, the in-house dining options at The Gem Hotel provide a memorable culinary experience that many guests look forward to revisiting.
The Gem Hotel in Griffith, Australia offers a blend of modern comforts and stylish design that has impressed many guests. The rooms are praised for being clean, neat and comfortable with modern conveniences and excellent cleanliness being notable highlights. Many guests appreciated the well-appointed and beautifully decorated rooms, often describing them as spotless organized and very stylish. Visitors particularly enjoyed the updated facilities, complimentary water and functional workspaces.
Despite the many positives, a recurring theme in the feedback is the size of the rooms. Several guests found the rooms to be on the smaller side with some describing them as tiny, cramped or very compact. However, even the smallest rooms were noted for their comfort and functionality, often deemed perfect for short stays.
The hotel also offers larger rooms which were highly praised for their spaciousness and excellent design. Guests who stayed in these rooms found them to be exceptionally comfortable and well-presented. The bathrooms in these larger rooms were also frequently mentioned for their spaciousness and good water pressure.
While some rooms had issues like noisy air conditioning units, poor views or tiny bathrooms, the overall sentiment about The Gem Hotel is positive with many guests complimenting the high quality, modern aesthetics and excellent location close to great restaurants. The domestic staff were highlighted for their great service, contributing to an enjoyable visit for many. Despite the occasional glitch or small size, the majority of reviews reflect a satisfying stay at The Gem Hotel.
The beds at The Gem Hotel receive high praise for their exceptional comfort with many guests raving about the super comfy and comfortable beds. Reviewers frequently highlight the excellent mattresses, great linen and bedding that contribute to a restful night's sleep. Guests also commend the pillows, describing them as plentiful and comfy, although a few noted that they were a bit too high or hard for their liking. Overall, the beds are often described as exceptionally comfortable with many guests emphasizing how fresh and cozy the bedding feels. The consistent quality of the beds leaves a lasting impression, making it a standout feature of the hotel.
The Gem Hotel receives overwhelming praise for its immaculate cleanliness. Guests frequently highlight the neat, tidy and comfortable rooms, noting their modern decor and well-maintained condition. Cleanliness appears to be a top priority with rooms described as spotlessly clean, super clean and exceptionally clean. Bathrooms are also commended for their cleanliness and modern facilities.
Additionally, the hotel's overall maintenance is often praised with many guests noting that both the rooms and the property as a whole are impeccably kept. Daily cleaning routines ensure the rooms remain in perfect condition throughout the stay. The staff contribute positively to the experience, being described as welcoming and friendly, which complements the clean and comfortable environment.
Overall, The Gem Hotel impresses with its dedication to cleanliness, modern amenities and a well-kept environment that leaves a strong, positive impression on its guests.
Guests consistently commend the staff at The Gem Hotel, highlighting their friendliness, helpfulness and welcoming demeanor. From the front desk personnel to housekeeping, the team receives high praise for being attentive and accommodating. Reviews specifically mention the receptionists as kind and knowledgeable, providing exceptional service that enhances the overall guest experience.
The hotel's management also demonstrates a hands-on approach with instances of the manager personally attending to maintenance tasks. The staff's willingness to go above and beyond is noted, including their efficient handling of guest belongings and quick responses to requests.
In summary, the staff at The Gem Hotel stand out for their professionalism and exceptional customer service, making guests feel at home and well cared for.
The Gem Hotel has a mix of experiences when it comes to its WiFi service. On the positive side, some guests have mentioned that the WiFi worked perfectly and even described it as excellent, while others noted that it worked well for them. Unfortunately, many guests faced significant issues, such as no WiFi availability, weak or patchy connections and difficulties connecting. Some found it necessary to use their mobile hotspots as an alternative. Security concerns were also raised with mentions of the WiFi not being secure. Overall, WiFi connectivity at The Gem Hotel appears to be inconsistent with both high praise and significant criticisms from guests.
Visitors to The Gem Hotel frequently express mixed feelings about the parking arrangements. Many appreciate the secure parking options available onsite, emphasizing the security and peace of mind it provides. However, it's noted that the on-site parking is often limited with spaces quickly filling up, leading some guests to seek alternatives. These alternatives include parking on the street or utilizing nearby public car parks, which can sometimes be an added stressor. A few guests mentioned the availability of a large, free car park next to a nearby police station as a convenient option. Despite occasional challenges with finding adequate parking, especially during peak times, the secure parking provisions are a highlighted advantage, though additional spaces would enhance the overall experience for guests.
Located in a prime area with restaurants, cafes and shops easily accessible, The Gem Hotel stands out as an ideal destination for family stays. Catering specifically to families and larger groups, it provides a friendly atmosphere that kids will love. The convenience of nearby dining and shopping options ensures that outings with children are hassle-free. Despite its central location, the hotel maintains a quiet ambiance, although some reviews note that the air conditioning can be a bit noisy. All in all, The Gem Hotel offers a family-friendly experience, making it a useful choice for families traveling with kids.
The Gem Hotel offers a superior experience that aligns with a 4.5-star standard similar to Sydney's finest. Guests have praised it for being an excellent four-star hotel that feels even more luxurious with its five-star facilities, comfort and amenities. The accommodations are not only stylish and welcoming but also spotlessly clean and modern. Guests particularly appreciate the high quality and superb decor of the rooms, describing them as comfortable, very clean and properly decorated.
Service at the hotel is exemplary with high service levels and excellent customer care consistently highlighted. The hotel's modern facilities and top-notch amenities contribute to a luxurious environment at a surprisingly affordable price. The recent refurbishment of the building has resulted in a fully revamped and upmarket venue that offers a fresh and modern experience. Additionally, the hotel's proximity to local attractions makes it an even more convenient choice for travelers seeking both luxury and accessibility.
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Location
Breakfast
However, there were a few areas where guests saw room for improvement. Some noted that the breakfast cutoff time of 8:30 am was too early, resulting in missed opportunities for a morning meal. Additionally, guests mentioned that the buffet could sometimes be minimal, lacking items like pastries and fruit and that the service could occasionally be slow.
On certain days, such as Mondays and Christmas, there was no breakfast service, which left some guests inconvenienced. Despite these minor drawbacks, the overall consensus is that the breakfast at The Gem Hotel is a delightful experience, worth the extra charge and competes well in terms of both quality and variety.
Dinner
However, it is advisable to make advance reservations, especially on Sundays, to ensure availability. This is underscored by occasional comments noting the restaurant being full or not open for dinner on certain days. While the majority of the feedback points to excellent food and service, some instances of disappointment in service quality were noted. Overall, the in-house dining options at The Gem Hotel provide a memorable culinary experience that many guests look forward to revisiting.
Rooms
Despite the many positives, a recurring theme in the feedback is the size of the rooms. Several guests found the rooms to be on the smaller side with some describing them as tiny, cramped or very compact. However, even the smallest rooms were noted for their comfort and functionality, often deemed perfect for short stays.
The hotel also offers larger rooms which were highly praised for their spaciousness and excellent design. Guests who stayed in these rooms found them to be exceptionally comfortable and well-presented. The bathrooms in these larger rooms were also frequently mentioned for their spaciousness and good water pressure.
While some rooms had issues like noisy air conditioning units, poor views or tiny bathrooms, the overall sentiment about The Gem Hotel is positive with many guests complimenting the high quality, modern aesthetics and excellent location close to great restaurants. The domestic staff were highlighted for their great service, contributing to an enjoyable visit for many. Despite the occasional glitch or small size, the majority of reviews reflect a satisfying stay at The Gem Hotel.
Beds
Cleanliness
Additionally, the hotel's overall maintenance is often praised with many guests noting that both the rooms and the property as a whole are impeccably kept. Daily cleaning routines ensure the rooms remain in perfect condition throughout the stay. The staff contribute positively to the experience, being described as welcoming and friendly, which complements the clean and comfortable environment.
Overall, The Gem Hotel impresses with its dedication to cleanliness, modern amenities and a well-kept environment that leaves a strong, positive impression on its guests.
Staff
The hotel's management also demonstrates a hands-on approach with instances of the manager personally attending to maintenance tasks. The staff's willingness to go above and beyond is noted, including their efficient handling of guest belongings and quick responses to requests.
In summary, the staff at The Gem Hotel stand out for their professionalism and exceptional customer service, making guests feel at home and well cared for.
Wi-Fi
Parking
Family
4 Star
Service at the hotel is exemplary with high service levels and excellent customer care consistently highlighted. The hotel's modern facilities and top-notch amenities contribute to a luxurious environment at a surprisingly affordable price. The recent refurbishment of the building has resulted in a fully revamped and upmarket venue that offers a fresh and modern experience. Additionally, the hotel's proximity to local attractions makes it an even more convenient choice for travelers seeking both luxury and accessibility.
No, The Gem Hotel doesn't have any pool.
No, a spa isn't available at The Gem Hotel.
No, The Gem Hotel doesn't allow dogs.
Yes, parking facilities are available at The Gem Hotel.
No, The Gem Hotel doesn't have a gym.
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