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Summary of reviewsThe Casablanca Hotel is predominantly celebrated for its exceptional location and welcoming atmosphere. Nestled in a picturesque setting, the hotel offers a strategic position with close proximity to various local amenities, including a variety of restaurants, coffee shops, and easy highway access. Its beautiful lakeside views make for a serene experience, ideal for leisurely strolls or visits to nearby wineries. Guests appreciate the charming architecture and the convenience of an on-site restaurant and bar, noting that these elements enhance their overall stay.
The hotel's staff consistently earns high praise for being warm, friendly, and accommodating, with specific mentions of team members' professionalism and helpfulness. This dedication contributes significantly to the positive guest experience, enhancing the welcoming atmosphere. Meanwhile, the facilities are noted for their cleanliness, with many guests commenting on the well-maintained rooms despite the establishment's age. The cleanliness and the helpful nature of the staff collectively make the Casablanca a comfortable choice.
The rooms themselves are recognized for their spaciousness and comfort, particularly with the king-sized bed options. While the decor may seem a bit outdated, the rooms offer a restful environment, with clean and comfortable bedding frequently highlighted. However, there are calls for updates to the decor and certain in-room facilities.
Guests have mixed experiences regarding the hotel's breakfast offerings, indicating room for improvement in terms of availability and variety. While dining options within the hotel exist, some guests choose to explore nearby venues due to restricted breakfast hours or limited service during weekdays.
The hotel's indoor heated pool adds a nice touch, although it occasionally faces issues with temperature consistency or maintenance. Nonetheless, the pool remains a popular feature among guests. Overall, the Casablanca Hotel provides a clean, comfortable, and hospitable experience in a picturesque location, making it a reasonable choice for travelers seeking comfort, convenience, and friendly service. Show more
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Categories
Accessible Inn
This hotel features 'Premium Accessible Rooms' with ADA compliant bathtubs. These accessible rooms have wider entrance doors (32.5 inches) and wider bathroom doors (32.5 inches) to facilitate wheelchair navigation. The hotel is accessible by elevator.
Inn with Heated Pool
Guests at The Casablanca Hotel have access to an indoor heated pool. The pool area includes change rooms with shower facilities, lockers, and washrooms.
Inn with EV Charging Stations
Inn with Swimming Pool
Heated Pool Indoor Pool
Inn with Parking
EV charging stations
Inn with Gym
3-Star Inn
Inn with Indoor Pool
Room Types
Standard Double Room with Two Double BedsRoom offers a cable TV, coffee maker. Free toiletries are included in the bathroom.
Deluxe Double Room with Two Double BedsOffering more space, this room features a spa bath. A cable TV, coffee maker and air conditioning are included.
King RoomRoom features a cable TV and coffee maker. A spa bath and free toiletries are included in the bathroom.
Mini SuiteSuite features a spa bath and seating area. A coffee maker, cable TV and free toiletries are also included.
Guest Reviews
6.7
Rated
Location
Nestled in a picturesque setting, The Casablanca Hotel boasts a prime location that receives consistent praise. Guests appreciate the hotel's strategic proximity to various amenities, including an array of restaurants and coffee shops within walking distance, making it convenient for culinary explorations. The hotel's closeness to the highway offers easy access for travelers, while the breathtaking lakeside views provide a serene backdrop for strolls or relaxation. Its location also positions it well for visits to local wineries, enhancing its appeal for those looking to explore the region’s offerings. The on-site restaurant and bar add to the convenience, and many find the architecture charming, reminiscent of an older, more elegant style. Visitors frequently highlight the hotel’s setting as an excellent choice for their needs, finding it a perfect match for diverse purposes, whether a short walk to the water or a quick drive to a grocery store. The beautiful environment around the hotel, coupled with friendly and helpful staff, contributes to a pleasant experience overall.
Breakfast
The breakfast experience at The Casablanca Hotel presents a mixed bag of feedback from guests. While some guests highlighted a great breakfast experience at Bogey's, many noted a lack of breakfast options available directly from the hotel itself. Issues such as restricted breakfast hours and the absence of weekday breakfast service were common themes. In several cases, guests found themselves seeking alternative breakfast venues nearby. Additionally, there were comments about discrepancies in advertised amenities, such as breakfast service availability and in-room facilities like coffee machines. Overall, while the few positive remarks do shine through, the prevailing sentiment suggests several areas for improvement in the hotel's breakfast service.
Rooms
Visitors to The Casablanca Hotel frequently appreciate the spaciousness and comfort of the rooms, with particular praise for the king-sized options that feel notably large. Guests often comment on the comfortable beds, enjoying restful nights when room temperatures allow. The air conditioners receive positive mentions for their quiet operation, which is a welcome relief compared to typical noisy hotel units. Cleanliness is a recurring theme, with rooms often described as clean, although there is a consensus that the decor feels dated and in need of a refresh.
While some appreciate the overall beauty of the room views and hotel environment, others comment on the noticeable warmth throughout the rooms, which can lead to discomfort at times. Although the building is maintained in good condition, it carries a slightly musty odor, hinting at its age. The hotel itself is described as tired and lacking some basic modern facilities, with a call for updates, especially concerning the bathrooms and suits.
Despite these concerns, the friendly staff and amenities such as a nice pool, as well as good food and drink options, enhance the overall experience at The Casablanca Hotel. Moreover, its convenient location makes it an easy find for travelers.
Beds
The Casablanca Hotel offers a range of experiences when it comes to their beds. Many guests have found the beds to be quite comfortable, with some describing them as super comfy, providing a restful night's sleep. Rooms are generally spacious, adding to the overall comfort and relaxation. While there are mentions of some beds being somewhat uncomfortable or needing improvement, a significant number of reviews highlight the comfort and cleanliness of the rooms. Despite a few concerns about facilities needing an upgrade, the positive feedback about the comfortable beds and spacious rooms suggests that many guests leave satisfied.
Cleanliness
The Casablanca Hotel offers a blend of cleanliness and convenience that tends to satisfy its guests. Many reviewers have praised the hotel for its clean facilities, noting that the rooms are well-maintained and comfortable despite the establishment's age. Guests frequently commend the friendly staff, who are described as super helpful, enhancing the overall experience. The hotel's prime location near the waterfront and major roads, as well as its proximity to local amenities, adds to its appeal for visitors. While most reviews highlight the positive aspects of the hotel's cleanliness, there are occasional mentions of areas needing attention, such as grungy walls and issues in the bathroom. Nonetheless, for an older hotel, Casablanca maintains a decent standard of cleanliness and comfort, making it a reasonable choice for travelers seeking affordability and convenience.
Staff
The Casablanca Hotel is consistently praised for its warm and welcoming staff. Friendly and accommodating team members, especially at the front desk, create a positive atmosphere for guests. Many visitors highlighted staff members like Pamela and Mia for their exceptional friendliness, professionalism, and willingness to assist with any inquiries. The team at the hotel goes above and beyond to provide helpful directions and address guest questions, contributing significantly to the overall experience. While most interactions are positive, a few instances suggest room for improvement in maintaining consistent assistance. Despite this, the hotel's staff remains a notable feature, earning accolades for their approachability and dedication to guest satisfaction.
Pool
The Casablanca Hotel offers its guests the option of a heated indoor pool, which many see as a bonus during their stay. Despite this amenity, some guests have noted that the pool can be quite chilly. While it seems to be generally available for use, there have been occasional issues with it being broken. This suggests that although the pool may not always be perfectly warm, it remains a popular feature for guests who enjoy a refreshing swim as part of their visit.
Yes, The Casablanca Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at The Casablanca Hotel.
No, The Casablanca Hotel doesn't allow dogs.
Yes, parking facilities are available at The Casablanca Hotel.