Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsGuadalajara Express Tonala is notably praised for its exceptional location, which provides convenient access to local attractions, shops, and restaurants, making it an ideal base for exploring the vibrant culture of Tonalá. The hotel is also admired for its safe and spacious parking facilities. Guests often highlight the cleanliness and comfort as standout features, with both rooms and common areas well-maintained, enhancing overall guest satisfaction.
The staff at Guadalajara Express Tonala receive high commendation for their exceptional service and hospitality, characterized by friendly and attentive interactions that make guests feel well-cared for throughout their stay. This strong sense of hospitality extends to the restaurant area, where the service is also positively noted.
Regarding breakfast, while there are mixed opinions, many guests appreciate the variety, quality, and service provided during the buffet offerings, finding them satisfactory and enjoyable. The accommodation experience at the hotel is largely favorable, with spacious rooms and comfortable beds being frequently mentioned. Although some guests found the beds hard or the room conditions aged, the general comfort level meets expectations for those seeking basic comfort.
Overall, while there are areas such as breakfast and bed comfort that could benefit from improvements, Guadalajara Express Tonala delivers a positive experience through its convenient location, cleanliness, attentive staff, and secure parking facilities. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
5-Star Hotel
Room Types
StandardOffering free toiletries, this double room includes a private bathroom with a shower. The spacious double room offers air conditioning, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Standard Two Beds This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Standard Family RoomThe spacious family room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower. This family room features a flat-screen TV with cable channels. The unit offers 3 beds.
SuperiorThe spacious double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Family RoomThe spacious family room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 4 beds.
Deluxe Family RoomThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 5 beds.
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
Guadalajara Express Tonala is praised by guests for its exceptional location, which seems to resonate as a primary feature in numerous reviews. Nestled near the center of Tonalá, the hotel offers convenient access to local attractions, including markets, shops, and restaurants. Its proximity to the bustling craft area allows visitors to immerse themselves in the vibrant local culture effortlessly. The location is often described as both good and excellent for those planning to explore the town, making it an ideal base for travelers. Guests also appreciate the hotel's safe and spacious parking facilities, which add to the overall sense of security during their stay. Furthermore, the venue's cleanliness and comfort don't go unnoticed, with several reviews highlighting these positive aspects. In terms of value, the hotel balances competitive pricing with quality service, contributing to a favorable impression among those who have visited.
Breakfast
Guests at Guadalajara Express Tonala have mixed opinions about the breakfast offerings at the hotel. Many reviewers express satisfaction with the breakfast, describing it as very good, tasty, and delicious. Positive mentions highlight the breakfast being ample and rich, as well as the good service offered at the buffet. Guests appreciate the à la carte options and the affordability, which includes a variety of choices like fruit, coffee, juice, and eggs prepared to personal preferences.
On the other hand, some guests found the breakfast experience lacking, noting limited options and expressing disappointment with the quality relative to price. Despite these negative views, the buffet-style breakfast is generally well-received for its daily variety and the comfortable setting of the hotel restaurant. Overall, while there are areas for improvement, the breakfast at Guadalajara Express Tonala is seen very favorably by a number of visitors, especially those enjoying the selection and service at the buffet.
Rooms
Guadalajara Express Tonala offers a mix of experiences when it comes to its accommodations. Guests frequently praise the spaciousness of the rooms, highlighting that many rooms and bathrooms are generously sized and very clean. The comfort of the beds is a commonly noted strength, with several reviews emphasizing the overall comfort of the rooms. Some guests appreciated quiet surroundings and found the absence of noise from outside a notable advantage.
On the downside, some rooms can be quite small, and not all are equipped with air conditioning. The age of the hotel is evident in certain areas, with a few reviews mentioning old-looking bathrooms with maintenance issues like limescale. Additionally, the condition of the beds varies, as some guests found them too hard or uncomfortable. Noise from the street was a concern for a few patrons, indicating that tranquility might depend on room selection. While there's variability, those looking for basic comfort in a clean setting will likely find satisfaction here.
Beds
At Guadalajara Express Tonala, the comfort of the beds has been a topic of mixed reviews among guests. Many visitors appreciate the tranquility of the location paired with large, comfortable beds, noting their softness and cleanliness. The hotel has earned recommendations for these aspects alongside positive remarks on the quality of service.
However, a significant number of guests describe the beds and pillows as hard and uncomfortable, suggesting that they need replacement. Some have struggled with sleep due to the firmness of the mattresses, indicating variability in the experience of bed comfort. Despite these concerns, the overall ambiance and hospitable service contribute to a generally positive stay for many travelers.
Cleanliness
Guadalajara Express Tonala is frequently praised for its impressive cleanliness, with guests consistently noting that both the rooms and common areas are well-maintained and tidy. Many reviews emphasize the hotel's cleanliness as a standout feature, contributing to an overall comfortable stay. The location is described as convenient, further enhancing guest satisfaction. However, feedback about the bathroom cleanliness presents a mixed picture, with a few reports of less-than-ideal conditions. While some facilities may show signs of wear and might not fully match the promotional images, the hotel's cleanliness is generally well-regarded, creating a welcoming and comfortable environment.
Staff
The reviews for Guadalajara Express Tonala highlight the exceptional service provided by its staff. Visitors consistently emphasize the kindness and attentiveness of the team, with reception staff being especially noted for their friendly demeanor and willingness to assist. There's a strong sense of hospitality, with staff members being described as not only friendly but also attentive, calm, and helpful. Guests felt safe and well-cared for throughout their stay, impressed by the staff's readiness to answer questions and resolve any issues. Notably, the service extends across the board, with even the restaurant area receiving high praise for excellent attention. Overall, the hotel's staff is commended for their commitment to ensuring a pleasant and welcoming experience for all guests.
Parking
Guadalajara Express Tonala is well-regarded for its parking facilities, which guests consistently highlight as a standout feature. The hotel offers a spacious and gated parking lot, ensuring the safety and security of vehicles during the stay. Guests appreciate the ease of free parking combined with the hotel’s convenient location within the town, facilitating swift access to local attractions. The parking setup is praised for its ample space and personal allocation, contributing to a comfortable overall experience. Additionally, despite the bustling town, rooms remain quiet, allowing guests to enjoy a peaceful stay.
No, Guadalajara Express Tonala doesn't have any pool.
No, a spa isn't available at Guadalajara Express Tonala.
Yes, Guadalajara Express Tonala welcomes dogs.
Yes, parking facilities are available at Guadalajara Express Tonala.
No, Guadalajara Express Tonala doesn't have a gym.