Hotel Las Pergolas
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Summary of reviewsHotel Las Pergolas, nestled in a serene and secure area, benefits greatly from its strategic location, which offers easy access to key sites such as La Minerva, Centro Magno and the bustling downtown area of Guadalajara. This convenient placement makes it an ideal option for both leisure and business travelers, enhanced by ample parking facilities and a welcoming environment. Guests appreciate the value for money the hotel offers, balancing price, cleanliness and service standards effectively. The on-site restaurant receives praise for its delicious offerings and the pet-friendly policy adds to the hotel's appeal for travelers with pets.
The hotel's breakfast often delights guests with its tasty and affordable offerings. Many highlight the well-prepared, fresh foods available, providing a great start to the day. While some suggestions for improvement were noted, the overall consensus is that breakfast remains a highlight, valued for its balance of quality and affordability.
Dinner at Hotel Las Pergolas receives commendations for its delicious, well-seasoned food and attentive service. While the menu is not extensive, the quality and portion sizes make up for any lack of variety. Occasional instances of slow service were reported, but these were exceptions rather than the rule. Guests generally find the dining experience satisfying and worthwhile.
Room reviews are mixed with many guests appreciating the large, clean and comfortable accommodations. Recently remodeled rooms, smart TVs and comfortable beds enhance the overall experience. However, issues such as outdated furniture, faulty air conditioning and noise disturbances have been noted. Cleanliness, though predominantly praised, shows inconsistencies with some guests encountering maintenance issues. Overall, the rooms provide a comfortable stay but could benefit from more consistent upkeep.
The staff at Hotel Las Pergolas stands out positively, frequently being described as friendly, attentive and professional. Exceptional service from the housekeeping team to the front desk and bellboys significantly enhances guests' experiences. Although occasional criticisms of the night shift reception staff were noted, the overwhelming sentiment is one of appreciation for the team's dedication to providing a welcoming stay.
WiFi service at the hotel presents a mixed experience. While some guests praise the speed and stability, others find the connection weak, especially in the rooms. Suggestions for improving coverage and signal strength are prevalent, indicating room for enhancement in this area.
The hotel's pool is well-maintained and appreciated for its cleanliness and family-friendly environment. Despite minor setbacks such as a strong chlorine smell and occasional cold water, the heated pool and comfortable surroundings offer a pleasant retreat for guests. The pool service and amenities, including a bar, further enhance the experience.
Parking is both a strength and a weakness for the hotel. The private parking lot is secure and valuable, but its limited space and quick filling nature can pose challenges, especially during peak times. Nevertheless, it adds convenience for early arrivals.
Hotel Las Pergolas is a family-friendly destination, offering a safe and welcoming environment for both children and pets. Comfortable family rooms and a kid-safe pool are among the appreciated amenities. While occasional disruptions from large groups were mentioned, the overall atmosphere remains conducive to family stays.
Surrounded by vibrant nightlife options, the hotel's location enhances its appeal for those looking to explore cafes, restaurants and nightclubs. Its proximity to main avenues and adjacent mall adds further convenience.
In summary, Hotel Las Pergolas offers a comfortable and convenient stay in Guadalajara with friendly staff, satisfactory dining options and a strategic location. While there are areas needing improvement, especially in room maintenance and WiFi quality, the overall experience is positive, making it a commendable choice for various travelers.
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The hotel's breakfast often delights guests with its tasty and affordable offerings. Many highlight the well-prepared, fresh foods available, providing a great start to the day. While some suggestions for improvement were noted, the overall consensus is that breakfast remains a highlight, valued for its balance of quality and affordability.
Dinner at Hotel Las Pergolas receives commendations for its delicious, well-seasoned food and attentive service. While the menu is not extensive, the quality and portion sizes make up for any lack of variety. Occasional instances of slow service were reported, but these were exceptions rather than the rule. Guests generally find the dining experience satisfying and worthwhile.
Room reviews are mixed with many guests appreciating the large, clean and comfortable accommodations. Recently remodeled rooms, smart TVs and comfortable beds enhance the overall experience. However, issues such as outdated furniture, faulty air conditioning and noise disturbances have been noted. Cleanliness, though predominantly praised, shows inconsistencies with some guests encountering maintenance issues. Overall, the rooms provide a comfortable stay but could benefit from more consistent upkeep.
The staff at Hotel Las Pergolas stands out positively, frequently being described as friendly, attentive and professional. Exceptional service from the housekeeping team to the front desk and bellboys significantly enhances guests' experiences. Although occasional criticisms of the night shift reception staff were noted, the overwhelming sentiment is one of appreciation for the team's dedication to providing a welcoming stay.
WiFi service at the hotel presents a mixed experience. While some guests praise the speed and stability, others find the connection weak, especially in the rooms. Suggestions for improving coverage and signal strength are prevalent, indicating room for enhancement in this area.
The hotel's pool is well-maintained and appreciated for its cleanliness and family-friendly environment. Despite minor setbacks such as a strong chlorine smell and occasional cold water, the heated pool and comfortable surroundings offer a pleasant retreat for guests. The pool service and amenities, including a bar, further enhance the experience.
Parking is both a strength and a weakness for the hotel. The private parking lot is secure and valuable, but its limited space and quick filling nature can pose challenges, especially during peak times. Nevertheless, it adds convenience for early arrivals.
Hotel Las Pergolas is a family-friendly destination, offering a safe and welcoming environment for both children and pets. Comfortable family rooms and a kid-safe pool are among the appreciated amenities. While occasional disruptions from large groups were mentioned, the overall atmosphere remains conducive to family stays.
Surrounded by vibrant nightlife options, the hotel's location enhances its appeal for those looking to explore cafes, restaurants and nightclubs. Its proximity to main avenues and adjacent mall adds further convenience.
In summary, Hotel Las Pergolas offers a comfortable and convenient stay in Guadalajara with friendly staff, satisfactory dining options and a strategic location. While there are areas needing improvement, especially in room maintenance and WiFi quality, the overall experience is positive, making it a commendable choice for various travelers.
Hotel with Spa
Hotel Las Pergolas provides spa services for a relaxing stay. It is one of the most booked spa hotels.
Dog Friendly Hotel
This hotel is a great option for those looking for a pet-friendly accommodation that offers a relaxing atmosphere. The hotel is known for its comfortable rooms and welcoming service, ensuring a pleasant stay for both you and your pet.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Location of the pool: Outdoor pool
Answers last updated by Hotel Las Pergolas
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Cheap Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in a serene and secure area, Hotel Las Pergolas boasts an exceptionally favorable location that guests consistently rave about. Its central position offers easy access to key locations like La Minerva, Centro Magno and main avenues, making it a convenient choice for various activities, including those related to visa procedures. The proximity to downtown Guadalajara, restaurants and public transportation enhances its appeal, facilitating easy navigation around the city. The hotel is ideal for both leisure and business travelers, thanks to its strategic position in a quiet neighborhood, which provides a peaceful atmosphere despite being minutes away from bustling areas.
The hotel's location is complemented by ample parking facilities, ease of access and a welcoming environment, fostering a sense of safety and comfort. Guests also appreciated the value for money, finding the combination of price, cleanliness and service standards to be excellent. The on-site restaurant adds to the convenience with its delicious offerings getting notable praise. The pet-friendly policy is a bonus for travelers with pets, further establishing Hotel Las Pergolas as a well-rounded option for visitors to Guadalajara.
At Hotel Las Pergolas, breakfast enjoys high praise for its delicious taste and affordability. Guests frequently highlight the well-prepared and fresh foods that are served instantly at reasonable prices. The restaurant maintains a good balance between quality and cost, offering a great dining experience not just for breakfast but for dinner as well.
While most guests find the selection and taste of breakfast to be excellent with options like continental breakfasts and gourmet dishes receiving particular accolades, a few others note that the breakfast experience could benefit from improvements, including more variety and larger portion sizes. Some guests also pointed out that certain breakfasts, like the American option, had smaller portions and that the chilaquiles could use some enhancement.
The breakfast choices, such as eggs and beans with green juice, are appreciated by many and the service, whether in the main dining area or by the poolside bar offering espressos, is generally good. However, not all visitors were thrilled with the breakfast offerings, mentioning that in some cases, service was slow and the food was just acceptable.
One common point of confusion among guests is whether breakfast is included in the stay, as some advertisements seemed misleading. Despite a few drawbacks, the majority consensus is that the breakfast at Hotel Las Pergolas is a highlight, appreciated for both its taste and cost-effectiveness.
Hotel Las Pergolas’ dining experience has garnered largely positive feedback from guests. Visitors frequently praise the restaurant for its delicious, well-seasoned food and commend its affordability, making it an appealing choice for both dinner and breakfast. Many diners appreciate the well-proportioned dishes, combining good quality with reasonable prices.
Guests often highlight the excellent service at both the restaurant and bar, noting the staff’s attentiveness and hospitality. Despite the commendable service, some reviews mentioned occasional slow service and infrequent cases where certain menu items were unavailable. Although the menu may not be very extensive, the general consensus is that the taste and quality of the food compensate for this limitation.
While most reviews are positive, a few guests noted instances of food being overly salty or lacking in flavor. A couple of diners reported less satisfactory experiences, citing poor food quality and bad service. However, these appear to be exceptions rather than the rule.
In summary, Hotel Las Pergolas offers a largely satisfying dining experience, where delicious food, good portions and hospitality are key highlights, tempered by occasional slow service and marginal lapses in quality.
Hotel Las Pergolas offers a mix of comfort and spaciousness with many guests highlighting the large, clean and comfortable rooms. Several reviews appreciate the recently remodeled accommodations and the presence of smart TVs in some rooms. Despite the overall comfort and ample space, there are concerns regarding the condition and upkeep of certain rooms. Some guests mentioned that the rooms are old with outdated furniture and faulty air conditioning. Noise issues, particularly from nearby construction and internal facilities like the kitchen extractor, have also been noted.
The cleanliness of the rooms is inconsistent with some guests reporting very clean conditions while others experienced issues such as poor lighting, bad odors and dirty appearances. There's also mention of rooms needing better maintenance with issues like broken locks, non-functional telephones and plumbing problems being pointed out. A few guests recommended more furniture, better lighting and increased maintenance to improve the overall room experience.
Despite these shortcomings, the hotel's facilities, like comfortable beds and good room service, received positive feedback. However, amenities like parking and the availability of room essentials such as irons were noted as areas needing attention. Overall, Hotel Las Pergolas provides a comfortable stay but could benefit from consistent upgrades and maintenance to enhance the guest experience.
Reviews of Hotel Las Pergolas regarding the beds present a mixed picture. On the positive side, many guests appreciate the comfortable and spacious beds, often highlighting the good mattresses and clean bedding. Some reviews specifically point out that both the beds and pillows provide a high level of comfort, contributing to a restful stay. There are also mentions of the beds being of decent size and the rooms being centrally located.
However, a significant number of guests found the beds to be problematic. Issues range from beds being described as hard and uncomfortable to mattresses and pillows being too firm or too high. The noisiness of the bed springs and bases, along with instances of dirty or faulty bed components, reduce the overall positive experience for some visitors. Comments about the beds creaking and being old and noisy further show that improvements in bed quality could be beneficial.
This range of feedback suggests that while some guests have a satisfactory experience with the beds, others encounter notable discomfort, highlighting an area for possible enhancement at Hotel Las Pergolas.
Hotel Las Pergolas receives predominantly positive feedback on its cleanliness with many guests highlighting the overall tidiness and well-maintained state of both the rooms and common areas. The facilities, including the pool and public spaces, are frequently described as clean and pleasant. Guests appreciate the professional and attentive cleaning staff with rooms being serviced daily and fresh towels provided regularly. Common phrases such as very clean and comfortable are often used to describe the accommodation.
However, there are sporadic complaints about certain cleanliness issues. Some guests noted dirty bathrooms, moldy spots and occasional residues on the furniture and towels. There were also mentions of rooms and areas looking neglected or having a musty smell, which detracted from the otherwise clean appearance.
Despite these few negative comments, the general consensus among guests is that Hotel Las Pergolas maintains a high standard of cleanliness, providing a comfortable and hygienic environment for its visitors.
Hotel Las Pergolas receives consistently high praise for its staff, who are frequently described as friendly, attentive and very kind. Guests highlight the exceptional service, noting that employees, from the housekeeping team to the reception and bellboys, exemplify courtesy and professionalism. Many reviewers commend specific staff members by name, emphasizing their helpfulness and dedication, which significantly enhances the guest experience.
The attentive nature of the personnel stands out with many guests mentioning swift check-in and check-out processes and the ability to accommodate early room requests seamlessly. The bellboys, often singled out for their exceptional service, add a personal touch to the overall hospitality. The front desk staff, although mostly praised for their helpfulness and friendliness, occasionally received criticism for being indifferent or rude, particularly during the night shift.
In summary, while there are occasional instances of dissatisfaction with the reception staff, the overwhelming sentiment is one of appreciation for the staff's friendliness, attentiveness and excellent service. This positive guest feedback underscores the dedication of Hotel Las Pergolas' team in providing a welcoming and pleasant stay for visitors.
Hotel Las Pergolas offers WiFi service throughout the property, but guests have had mixed experiences with its quality and reliability. While some guests mentioned that the internet speed was good or even excellent, others found it weak, especially in the rooms. There were positive remarks about the stability of the connection and its availability in common areas.
However, several reviews pointed out that the WiFi signal did not reach well into the rooms, rendering it slow or unusable in some instances. A number of guests have noted that the internet was horrible with connection issues making it difficult to work or even stream services like Netflix. Suggestions for improvement are prevalent, particularly in terms of coverage and signal strength in guest rooms.
Despite these issues, there were sporadic comments appreciating the good speed of the internet service when it did work efficiently with some guests highlighting it among the hotel's valuable amenities. Overall, while the internet service at Hotel Las Pergolas shows promise in parts of the hotel, there is significant room for improvement to meet the needs of all travelers consistently.
Hotel Las Pergolas boasts a well-maintained pool that has earned positive remarks for its cleanliness and comfort. The pool is especially kid-friendly, allowing families to enjoy refreshing swims in a peaceful environment. Guests frequently appreciated the clean, warm water and found the facilities pleasant and inviting.
While many visitors highlighted the pool's cleanliness and the relaxing ambiance, some pointed out the strong chlorine smell and occasional issues with cold water. Despite these minor setbacks, the presence of heated water was noted positively by several guests, contributing to the overall enjoyment of the pool area.
The hotel's pool service and amenities, including a comfortable bar by the pool, also received favorable feedback. Families particularly enjoyed the children's area with many parents noting how much their kids loved the pool. However, the pool can get crowded and there were some instances where guests had to wait for towels or were not permitted to stay at the pool after check-out.
Centrally located, Hotel Las Pergolas offers a pool that, while occasionally in need of more attention, generally exceeds expectations with its cleanliness and well-regulated environment. It serves as a pleasant retreat for travelers looking to relax during their stay.
Hotel Las Pergolas offers a mixed experience when it comes to parking. On the positive side, the hotel does have its own private parking lot, which is secured and considered very helpful by many guests. It's comforting to know that there is parking on-site, which is free and ample at times, providing some convenience to travelers with vehicles.
However, a recurring issue highlighted by visitors is the limited parking space available. Many have noted that the parking lot is very small and fills up quickly, often leaving late arrivals to park on the street. The space can be quite narrow and the proportion of parking spaces to the number of rooms is not well balanced, leading to a frustrating experience during peak hours. This lack of availability can be particularly inconvenient, as leaving the car on the street feels less secure compared to the hotel's own parking facilities.
Overall, while the parking situation at Hotel Las Pergolas is secure and useful for early arrivals, the limited capacity and quick filling nature of the small parking lot can pose significant challenges. Travelers might want to keep this in mind and plan accordingly to avoid inconvenience.
Hotel Las Pergolas has garnered a reputation as a family-friendly destination with many guest reviews highlighting its suitability for both children and adults. The hotel's environment is particularly noted for its family orientation, making it a great choice for families looking to spend quality time together. Comfortable family rooms and a kid-safe pool are some of the amenities that have been appreciated by guests.
The pet-friendly policy of the hotel stands out, allowing families to bring along their pets and enjoy the provided facilities. Guests have appreciated the safe area around the hotel, which allows for free and secure movement, adding to the overall sense of comfort and relaxation.
While the hotel does have many positive attributes, there have been a few mentions suggesting improvements. Some guests have indicated that the hotel could benefit from better organization during peak times and more pool towels. There were also occasional disruptions noted from large groups and parties, which some felt clashed with the family-friendly atmosphere.
Overall, Hotel Las Pergolas is a commendable option for families, offering a welcoming and safe environment suitable for children and pets, although a few aspects might require attention to enhance the guest experience during busy periods.
Hotel Las Pergolas is situated in a lively part of Guadalajara, surrounded by an array of nightlife options including nightclubs, restaurants and cafes. The location is convenient with easy access to main avenues and parking and is adjacent to a mall, offering additional dining and entertainment choices. However, the vibrant nightlife scene has its downsides; guests have reported disturbances from nearby nightclubs with loud music lasting until the early morning hours, especially on the weekends. Noise from partying and adult alcohol consumption in the hallways has also been noted, contributing to a disruptive nighttime environment. If seeking a quiet stay, these factors may pose significant inconveniences. On a positive note, the hotel's proximity to diverse entertainment venues makes it an appealing choice for those looking to experience Guadalajara's bustling nightlife firsthand.
Hotel Las Pergolas caters well to business travelers with a range of facilities and services tailored to work-related needs. The hotel offers reliable WiFi access in the rooms and for meetings, ensuring seamless connectivity for guests. Its strategic location is another benefit, making it conveniently situated for various work-related visits and easily accessible for business personnel.
Guests have noted the service as good to very good, highlighting the attentive staff and extensive facilities that are both spacious and suitable for corporate needs. The hotel provides good value for money with an overall positive assessment of the service quality.
However, it should be noted that the check-in process can be slow and the parking lot tends to fill up quickly, necessitating double parking and leaving keys at the reception. Moreover, the hotel lacks a business center or computer service, which might be a drawback for those needing such amenities during their stay. Despite these minor inconveniences, Hotel Las Pergolas remains a favorable option for those traveling for business purposes.
Hotel Las Pergolas features a commendable outdoor pool, consistently praised for its cleanliness and warm water temperature. Many guests appreciate the heated aspect of the pool, which contributes to a relaxing experience. The pool area is described as very nice and relaxing, providing great views and an overall enjoyable ambiance.
While some visitors noted a lack of outdoor activities and the occasional shortage of pool towels, the consistently friendly staff and excellent pool amenities generally receive positive feedback. Guests considering a stay at Hotel Las Pergolas can look forward to a well-maintained and inviting pool area that enhances their overall stay.
Hotel Las Pergolas stands out as a pet-friendly establishment, accepting dogs and allowing guests to bring their furry companions for an additional fee of $200 per pet. The hotel has designated areas for pets, ensuring a comfortable stay for both animals and their owners. The rooms at the hotel are notably spacious and designed with pets in mind with floors free of carpets, providing a practical environment for pets to roam. The hotel's restaurant also welcomes pets, enhancing the convenience for pet owners.
However, there are some restrictions to the pet-friendly policy; for instance, the hotel does not cater to small dogs and there are no garden areas for pets. Some reviews have pointed out discrepancies in the communication of pet-related charges with unexpected fees surfacing upon arrival. These additional costs, which include a substantial deposit, have been a point of contention among guests.
Overall, Hotel Las Pergolas receives positive remarks for its pet-friendly approach, although clarity in the pet policy communication could enhance the guest experience.
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Location
The hotel's location is complemented by ample parking facilities, ease of access and a welcoming environment, fostering a sense of safety and comfort. Guests also appreciated the value for money, finding the combination of price, cleanliness and service standards to be excellent. The on-site restaurant adds to the convenience with its delicious offerings getting notable praise. The pet-friendly policy is a bonus for travelers with pets, further establishing Hotel Las Pergolas as a well-rounded option for visitors to Guadalajara.
Breakfast
While most guests find the selection and taste of breakfast to be excellent with options like continental breakfasts and gourmet dishes receiving particular accolades, a few others note that the breakfast experience could benefit from improvements, including more variety and larger portion sizes. Some guests also pointed out that certain breakfasts, like the American option, had smaller portions and that the chilaquiles could use some enhancement.
The breakfast choices, such as eggs and beans with green juice, are appreciated by many and the service, whether in the main dining area or by the poolside bar offering espressos, is generally good. However, not all visitors were thrilled with the breakfast offerings, mentioning that in some cases, service was slow and the food was just acceptable.
One common point of confusion among guests is whether breakfast is included in the stay, as some advertisements seemed misleading. Despite a few drawbacks, the majority consensus is that the breakfast at Hotel Las Pergolas is a highlight, appreciated for both its taste and cost-effectiveness.
Dinner
Guests often highlight the excellent service at both the restaurant and bar, noting the staff’s attentiveness and hospitality. Despite the commendable service, some reviews mentioned occasional slow service and infrequent cases where certain menu items were unavailable. Although the menu may not be very extensive, the general consensus is that the taste and quality of the food compensate for this limitation.
While most reviews are positive, a few guests noted instances of food being overly salty or lacking in flavor. A couple of diners reported less satisfactory experiences, citing poor food quality and bad service. However, these appear to be exceptions rather than the rule.
In summary, Hotel Las Pergolas offers a largely satisfying dining experience, where delicious food, good portions and hospitality are key highlights, tempered by occasional slow service and marginal lapses in quality.
Rooms
The cleanliness of the rooms is inconsistent with some guests reporting very clean conditions while others experienced issues such as poor lighting, bad odors and dirty appearances. There's also mention of rooms needing better maintenance with issues like broken locks, non-functional telephones and plumbing problems being pointed out. A few guests recommended more furniture, better lighting and increased maintenance to improve the overall room experience.
Despite these shortcomings, the hotel's facilities, like comfortable beds and good room service, received positive feedback. However, amenities like parking and the availability of room essentials such as irons were noted as areas needing attention. Overall, Hotel Las Pergolas provides a comfortable stay but could benefit from consistent upgrades and maintenance to enhance the guest experience.
Beds
However, a significant number of guests found the beds to be problematic. Issues range from beds being described as hard and uncomfortable to mattresses and pillows being too firm or too high. The noisiness of the bed springs and bases, along with instances of dirty or faulty bed components, reduce the overall positive experience for some visitors. Comments about the beds creaking and being old and noisy further show that improvements in bed quality could be beneficial.
This range of feedback suggests that while some guests have a satisfactory experience with the beds, others encounter notable discomfort, highlighting an area for possible enhancement at Hotel Las Pergolas.
Cleanliness
However, there are sporadic complaints about certain cleanliness issues. Some guests noted dirty bathrooms, moldy spots and occasional residues on the furniture and towels. There were also mentions of rooms and areas looking neglected or having a musty smell, which detracted from the otherwise clean appearance.
Despite these few negative comments, the general consensus among guests is that Hotel Las Pergolas maintains a high standard of cleanliness, providing a comfortable and hygienic environment for its visitors.
Staff
The attentive nature of the personnel stands out with many guests mentioning swift check-in and check-out processes and the ability to accommodate early room requests seamlessly. The bellboys, often singled out for their exceptional service, add a personal touch to the overall hospitality. The front desk staff, although mostly praised for their helpfulness and friendliness, occasionally received criticism for being indifferent or rude, particularly during the night shift.
In summary, while there are occasional instances of dissatisfaction with the reception staff, the overwhelming sentiment is one of appreciation for the staff's friendliness, attentiveness and excellent service. This positive guest feedback underscores the dedication of Hotel Las Pergolas' team in providing a welcoming and pleasant stay for visitors.
Wi-Fi
However, several reviews pointed out that the WiFi signal did not reach well into the rooms, rendering it slow or unusable in some instances. A number of guests have noted that the internet was horrible with connection issues making it difficult to work or even stream services like Netflix. Suggestions for improvement are prevalent, particularly in terms of coverage and signal strength in guest rooms.
Despite these issues, there were sporadic comments appreciating the good speed of the internet service when it did work efficiently with some guests highlighting it among the hotel's valuable amenities. Overall, while the internet service at Hotel Las Pergolas shows promise in parts of the hotel, there is significant room for improvement to meet the needs of all travelers consistently.
Pool
While many visitors highlighted the pool's cleanliness and the relaxing ambiance, some pointed out the strong chlorine smell and occasional issues with cold water. Despite these minor setbacks, the presence of heated water was noted positively by several guests, contributing to the overall enjoyment of the pool area.
The hotel's pool service and amenities, including a comfortable bar by the pool, also received favorable feedback. Families particularly enjoyed the children's area with many parents noting how much their kids loved the pool. However, the pool can get crowded and there were some instances where guests had to wait for towels or were not permitted to stay at the pool after check-out.
Centrally located, Hotel Las Pergolas offers a pool that, while occasionally in need of more attention, generally exceeds expectations with its cleanliness and well-regulated environment. It serves as a pleasant retreat for travelers looking to relax during their stay.
Parking
However, a recurring issue highlighted by visitors is the limited parking space available. Many have noted that the parking lot is very small and fills up quickly, often leaving late arrivals to park on the street. The space can be quite narrow and the proportion of parking spaces to the number of rooms is not well balanced, leading to a frustrating experience during peak hours. This lack of availability can be particularly inconvenient, as leaving the car on the street feels less secure compared to the hotel's own parking facilities.
Overall, while the parking situation at Hotel Las Pergolas is secure and useful for early arrivals, the limited capacity and quick filling nature of the small parking lot can pose significant challenges. Travelers might want to keep this in mind and plan accordingly to avoid inconvenience.
Family
The pet-friendly policy of the hotel stands out, allowing families to bring along their pets and enjoy the provided facilities. Guests have appreciated the safe area around the hotel, which allows for free and secure movement, adding to the overall sense of comfort and relaxation.
While the hotel does have many positive attributes, there have been a few mentions suggesting improvements. Some guests have indicated that the hotel could benefit from better organization during peak times and more pool towels. There were also occasional disruptions noted from large groups and parties, which some felt clashed with the family-friendly atmosphere.
Overall, Hotel Las Pergolas is a commendable option for families, offering a welcoming and safe environment suitable for children and pets, although a few aspects might require attention to enhance the guest experience during busy periods.
Nightlife
Business
Guests have noted the service as good to very good, highlighting the attentive staff and extensive facilities that are both spacious and suitable for corporate needs. The hotel provides good value for money with an overall positive assessment of the service quality.
However, it should be noted that the check-in process can be slow and the parking lot tends to fill up quickly, necessitating double parking and leaving keys at the reception. Moreover, the hotel lacks a business center or computer service, which might be a drawback for those needing such amenities during their stay. Despite these minor inconveniences, Hotel Las Pergolas remains a favorable option for those traveling for business purposes.
Outdoor Pool
While some visitors noted a lack of outdoor activities and the occasional shortage of pool towels, the consistently friendly staff and excellent pool amenities generally receive positive feedback. Guests considering a stay at Hotel Las Pergolas can look forward to a well-maintained and inviting pool area that enhances their overall stay.
Dog Friendly
However, there are some restrictions to the pet-friendly policy; for instance, the hotel does not cater to small dogs and there are no garden areas for pets. Some reviews have pointed out discrepancies in the communication of pet-related charges with unexpected fees surfacing upon arrival. These additional costs, which include a substantial deposit, have been a point of contention among guests.
Overall, Hotel Las Pergolas receives positive remarks for its pet-friendly approach, although clarity in the pet policy communication could enhance the guest experience.
Yes, Hotel Las Pergolas has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hotel Las Pergolas.
Yes, Hotel Las Pergolas welcomes dogs.
Yes, parking facilities are available at Hotel Las Pergolas.
No, Hotel Las Pergolas doesn't have a gym.
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