Hotel de Mendoza
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Summary of reviewsHotel de Mendoza, situated in the heart of Guadalajara's historic center, benefits greatly from its prime location. Guests frequently commend its proximity to cultural and historical attractions such as the Cathedral, Teatro Degollado and various museums and plazas. The central position, combined with easy access to public transportation and numerous dining options, enhances the overall stay, allowing visitors to immerse themselves in the vibrant downtown life. The friendly and efficient staff further contribute to a pleasant and convenient experience.
The breakfast experience at the hotel has mixed reviews. On a positive note, many guests appreciate the authentic Mexican cuisine with a variety of options, especially the fruit and well-presented meals at the on-site restaurant. However, criticisms focus on the slow service and inconsistency in food quality and pricing.
Dinner at the hotel's La Forja restaurant generally receives favorable remarks for its tasty and well-prepared food at reasonable prices. The ambiance of the restaurant adds to the dining experience, although some guests have faced slow service and issues with food preparation. Still, the overall sentiment highlights it as a significant plus for the hotel.
Guests appreciate the spacious and clean rooms, often commenting on the picturesque views and comfort. Despite the positive feedback, some reviews mention outdated decor, insufficient lighting and occasional maintenance issues in the bathrooms and room amenities like WiFi and temperature control.
Cleanliness is a standout feature of Hotel de Mendoza with many guests noting the immaculate condition of the rooms and public areas. The dedication of the cleaning staff ensures a consistently hygienic environment throughout the hotel, although there are occasional mentions of minor maintenance issues.
The hotel staff is frequently praised for their friendliness, attentiveness and professionalism. Guests highlight positive interactions with various team members, who are noted for their helpfulness and efficient handling of concerns. This warm service significantly enhances the overall guest experience.
The hotel's WiFi service receives mixed reviews. While a few guests report excellent connectivity, many note significant problems such as slow speeds and unreliable connections, particularly in certain rooms.
The pool area of the hotel with its charming courtyard and waterfall, initially appears inviting. However, many guests find the water too cold to enjoy and the high chlorine levels can be off-putting. Despite its aesthetic appeal, these issues often detract from the overall pool experience.
On-site parking is a notable convenience for guests traveling by car. The availability of a parking garage and lot is appreciated, though some find the parking area small and challenging to navigate. Nonetheless, it is a practical amenity that adds to the hotel's appeal.
Hotel de Mendoza offers a family-friendly environment with spacious rooms and a child-friendly pool. While some rooms may feel cramped with larger families, the overall atmosphere and convenient amenities make it a favored choice for family vacations and large gatherings.
Nightlife around the hotel receives mixed reactions. While some guests find the area dull at night, others appreciate the proximity to nightlife spots and the scenic views from the rooftop terrace. The nightlife scene may not be ideal for those seeking vibrant entertainment.
The beds at Hotel de Mendoza elicit varying opinions. Many guests find them comfortable and conducive to a good night's sleep, while others describe them as hard and uncomfortable, indicating a need for mattress updates.
Overall, Hotel de Mendoza offers a blend of historic charm, convenience and friendly service, making it a popular choice for visitors to Guadalajara. While there are areas for improvement, particularly in WiFi connectivity and bed comfort, the positive aspects of location, cleanliness and hospitality generally provide a satisfying experience for most guests.
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The breakfast experience at the hotel has mixed reviews. On a positive note, many guests appreciate the authentic Mexican cuisine with a variety of options, especially the fruit and well-presented meals at the on-site restaurant. However, criticisms focus on the slow service and inconsistency in food quality and pricing.
Dinner at the hotel's La Forja restaurant generally receives favorable remarks for its tasty and well-prepared food at reasonable prices. The ambiance of the restaurant adds to the dining experience, although some guests have faced slow service and issues with food preparation. Still, the overall sentiment highlights it as a significant plus for the hotel.
Guests appreciate the spacious and clean rooms, often commenting on the picturesque views and comfort. Despite the positive feedback, some reviews mention outdated decor, insufficient lighting and occasional maintenance issues in the bathrooms and room amenities like WiFi and temperature control.
Cleanliness is a standout feature of Hotel de Mendoza with many guests noting the immaculate condition of the rooms and public areas. The dedication of the cleaning staff ensures a consistently hygienic environment throughout the hotel, although there are occasional mentions of minor maintenance issues.
The hotel staff is frequently praised for their friendliness, attentiveness and professionalism. Guests highlight positive interactions with various team members, who are noted for their helpfulness and efficient handling of concerns. This warm service significantly enhances the overall guest experience.
The hotel's WiFi service receives mixed reviews. While a few guests report excellent connectivity, many note significant problems such as slow speeds and unreliable connections, particularly in certain rooms.
The pool area of the hotel with its charming courtyard and waterfall, initially appears inviting. However, many guests find the water too cold to enjoy and the high chlorine levels can be off-putting. Despite its aesthetic appeal, these issues often detract from the overall pool experience.
On-site parking is a notable convenience for guests traveling by car. The availability of a parking garage and lot is appreciated, though some find the parking area small and challenging to navigate. Nonetheless, it is a practical amenity that adds to the hotel's appeal.
Hotel de Mendoza offers a family-friendly environment with spacious rooms and a child-friendly pool. While some rooms may feel cramped with larger families, the overall atmosphere and convenient amenities make it a favored choice for family vacations and large gatherings.
Nightlife around the hotel receives mixed reactions. While some guests find the area dull at night, others appreciate the proximity to nightlife spots and the scenic views from the rooftop terrace. The nightlife scene may not be ideal for those seeking vibrant entertainment.
The beds at Hotel de Mendoza elicit varying opinions. Many guests find them comfortable and conducive to a good night's sleep, while others describe them as hard and uncomfortable, indicating a need for mattress updates.
Overall, Hotel de Mendoza offers a blend of historic charm, convenience and friendly service, making it a popular choice for visitors to Guadalajara. While there are areas for improvement, particularly in WiFi connectivity and bed comfort, the positive aspects of location, cleanliness and hospitality generally provide a satisfying experience for most guests.
Family Friendly Hotel
Located in the heart of Guadalajara, this historic hotel offers a charming and family-friendly atmosphere. It features comfortable rooms, a central courtyard, and easy access to nearby attractions, making it a great base for exploring the city with kids.
Romantic Hotel
Hotel de Mendoza offers a blend of historic charm and modern amenities, creating a comfortable and romantic atmosphere. Its central location makes it convenient for couples to explore the city's attractions.
Hotel near Nightlife Spots
Located downtown, Hotel de Mendoza is close to many of the city's attractions and nightlife options. The hotel provides a comfortable and convenient base for exploring the city's entertainment venues.
Hotel with Swimming Pool
Hotel de Mendoza features a pleasant pool area. Its historical charm and central location make it a unique and appealing choice for visitors.
Outdoor Pool
Hotel with Parking
This hotel offers parking, making it convenient for guests exploring the historic center. The parking facilities add to the overall positive experience.
4-Star Hotel
Located in the historic center, this hotel features a blend of colonial charm and modern amenities. It offers an outdoor pool and is within walking distance of major attractions, making it a convenient and comfortable choice.
Hotel with Outdoor Pool
Located on a rooftop terrace, the outdoor pool at Hotel de Mendoza provides a space for guests to swim and sunbathe. Note that some information suggests the pool access might be for adults only.
Hotel for Honeymoon
Business Hotel
Hotel with Gym
Guest Reviews
Hotel de Mendoza boasts an exceptional location in the heart of Guadalajara's historic center, making it an ideal base for those eager to explore the city's cultural and historical landmarks. Guests have repeatedly praised its central position, which offers easy walking access to the Cathedral, Teatro Degollado, Liberation Square, Hospicio Cabañas and a myriad of museums, plazas and restaurants. The hotel's setting amidst old-world charm and beautiful architecture also enhances the overall experience, offering a blend of comfort and historical ambiance that is highly appreciated by visitors. With its advantageous proximity to public transportation, shopping areas and various tourist attractions, it's perfect for travelers looking to immerse themselves in the vibrant life of downtown Guadalajara. The friendly and efficient staff further complement this prime location, ensuring a pleasant and convenient stay.
Hotel de Mendoza offers a breakfast experience that has garnered mixed reviews. On the upside, many guests found the breakfast to be tasty, featuring authentic Mexican cuisine and a variety of options. The breakfast fruit was particularly praised and several reviewers noted that the breakfast menu was good and reasonably priced. The restaurant itself is considered a big plus with excellent food quality, reasonable prices and a pleasant dining atmosphere.
Guests enjoyed the convenience of having breakfast on the property and appreciated options to taste local flavors. Many found the breakfast to be plentiful, of good quality and well-presented. Specific commendations were given to the delicious food and friendly staff.
However, there were also notable criticisms. Some guests found the breakfast service to be extremely slow and the menu limited. The inconsistency in breakfast quality was a point of contention with some describing it as mediocre or not corresponding to the price. Complaints about cold food, lack of coffee service and high prices for what was offered were common. Additionally, some guests were disappointed by the absence of a promised buffet and the limited breakfast service.
Overall, while Hotel de Mendoza's breakfast has its strong points, particularly in taste and authenticity, it appears that service speed and price-value ratio could be areas for improvement.
Hotel de Mendoza's dining experience generally receives favorable remarks with many guests praising the good and affordable food available at the on-site restaurant, La Forja. Many found the food to be excellent, tasty and well-prepared, although the menu options are described as simple. The ambiance of La Forja is noted as pleasant and the old-timey aesthetic can add to the charm of the dining experience.
However, not all reviews are glowing. Some guests found the food to be poorly prepared at times and encountered issues such as bones in their spaghetti bolognese. Service at the restaurant has been criticized for being very slow with reports of rude waitstaff and challenges in getting orders taken promptly. There are comments about the inconsistency in food quality, ranging from really good to poor and cold meals.
Despite some negative feedback about service and specific dishes, the overall sentiment highlights the restaurant as a significant plus for the hotel with many diners enjoying the excellent flavor and reasonable prices. Room service is available but may not meet all expectations, particularly since the restaurant closes early and doesn't offer late-night food service, leaving late arrivals to seek dining options elsewhere.
In summary, while there are areas for improvement, the dining experience at Hotel de Mendoza's restaurant generally offers good, flavorful food at fair prices, enveloped in a pleasant atmosphere.
Guests of Hotel de Mendoza generally appreciate the spaciousness and comfort of the rooms. Many reviews highlight that the rooms are clean and roomy, some even describing them as "extremely clean" and "beautiful." The large size of the rooms is a recurring positive point with several guests noting the comfortable and well-maintained facilities. Another common praise is the picturesque views from some of the rooms, adding to the pleasant stay.
However, the decor of the rooms appears to be outdated with multiple mentions of the need for renovations and improvements. Issues such as insufficient lighting, dated furniture and general wear and tear were frequently cited. The bathrooms also require attention with reports of needing repairs and better cleaning. Some guests experienced issues with room amenities such as poor wifi, cold temperatures due to lack of heating and problems with key cards.
Despite these concerns, the overall sentiment about the room comfort and cleanliness remains positive, making it a reasonable choice for travelers prioritizing space and comfort.
Hotel de Mendoza's beds received mixed reviews from guests. On the positive side, many guests found the beds very comfortable, describing them as soft, cozy and conducive to a good night's sleep. Phrases like "comfortable beds," "very comfortable beds," and "beds comfy" were commonly mentioned, highlighting the enjoyment of a good rest. Soft pillows and good bedding were also appreciated by several visitors.
However, a significant number of guests reported discomfort with the beds. Terms like "beds were uncomfortable," "mattresses were somewhat uncomfortable," and "beds are very hard" surfaced repeatedly. Complaints about the beds being hard or causing soreness were noted and some guests experienced issues with sleeping well. Remarks about the need for mattress replacements and bed updates were also mentioned, indicating that improvements could be beneficial.
Overall, while some travelers enjoyed a restful stay due to the beds, others found them lacking in comfort, suggesting that experiences may vary depending on individual preferences or room assignments.
Hotel de Mendoza boasts a reputation for exceptional cleanliness, consistently impressing guests with its immaculate rooms and well-maintained facilities. Many reviews highlight how clean everything is, from the lobby and rooftop to the dining room and top-floor patio. Guests frequently mention the spotless conditions, often noting that the cleanliness extends throughout the entire hotel, including public areas and individual rooms. The staff's dedication to maintaining hygiene standards is apparent with attentive cleaning teams ensuring that rooms are extremely clean and comfortable.
However, some guests did point out occasional issues with bathroom cleanliness and general maintenance, such as outdated fixtures and occasional dirty carpets in the hallways. Despite these infrequent shortcomings, the overall sentiment leans heavily towards a positive experience regarding cleanliness.
Visitors appreciate the hotel's classic charm, blending an old-school, historic vibe with modern hygiene standards. The beautiful architecture and central location further complement the overall clean and comfortable environment, making Hotel de Mendoza a favored choice for many returning guests.
Hotel de Mendoza is often praised for its exceptionally friendly and helpful staff. Numerous guests have highlighted the courteous, professional and attentive nature of the team, ranging from receptionists to bellboys and waitstaff. The entire team is noted for being kind, accommodating and consistently eager to assist with guest needs, ensuring a welcoming atmosphere. The staff's attentiveness and politeness stand out, making interactions pleasant and efficient. Additionally, the professionalism of the staff has been commended, along with their ability to handle guest concerns quickly and effectively. The helpfulness extends to providing information about local attractions, making it easy for guests to explore the area. Despite a few critiques about inconsistent information and occasional hospitality issues, the overall sentiment remains highly positive with guests appreciating the warm and friendly service that contributes to a comfortable stay at the hotel.
Guests at Hotel de Mendoza have shared mixed experiences regarding the hotel's Wi-Fi service. While a few visitors noted that the Wi-Fi was excellent, reliable and worked well, the majority of the feedback highlighted significant connectivity issues. Many guests reported that the Wi-Fi was terrible, unreliable and often did not work at all, particularly in the rooms. Specific complaints mentioned the internet being too slow, intermittent and not reaching certain areas like room 301 or the third floor at all. In some cases, the internet connection was described as spotty and barely tolerable. These connectivity problems were problematic for those needing the internet for work purposes. Despite the few positive mentions, the overall sentiment was that the hotel's Wi-Fi service was in need of substantial improvement.
The pool area at Hotel de Mendoza receives mixed reviews from guests. On the positive side, the pool is aesthetically pleasing with a lovely waterfall and a charming, small courtyard where guests can relax. The area around the pool is praised for its nice ambiance and some guests mention that their children enjoyed it. Additionally, the terrace overlooking the pool adds to the overall appeal of the vicinity.
However, there are several notable concerns. Many guests point out that the pool water is very cold with some describing it as freezing or ice cold, which significantly detracted from their ability to enjoy it. The pool is not heated, leading to a rather chilly experience regardless of the weather. The high levels of chlorine in the water are also repeatedly mentioned with some guests finding the chlorine smell to be overpowering.
Another downside noted is the limited pool service and hours with some guests mentioning that the pool area was often cluttered with dirty dishes and suffered from noise. While the pool adds a historic or colonial charm to the hotel, the temperature and maintenance issues appear to limit its overall use. Overall, while the pool area is beautiful and has some enjoyable aspects, the cold water and high chlorine levels seem to be recurring drawbacks for many guests.
Hotel de Mendoza provides a notable convenience with its on-site parking facilities. The hotel boasts a parking garage and a parking lot, making it a practical choice for guests traveling by car. While the parking area is described as small, perhaps limited in capacity, it sufficiently accommodates vehicles including mid-sized buses. Many reviews highlighted the комфорт and accessibility of the parking space with visitors appreciating the ease of parking on the premises and the added benefit of no additional cost, as parking is included in the stay.
Guests who utilized the parking were able to explore surrounding historical sites on foot, indicating that the parking's proximity to key locations is a significant plus. However, there are mentions of the parking area being somewhat challenging to navigate with some describing the entry and exit as complicated. Despite these minor drawbacks, most opinions reflected satisfaction with the hotel's efforts to provide parking, reinforcing its reputation as a guest-friendly establishment with practical amenities.
Hotel de Mendoza offers a welcoming environment, especially suited for families. The hotel maintains a family-friendly atmosphere, making it a great choice for those traveling with children. Amenities include a child-friendly pool, which is highlighted as a major benefit. Many families appreciate the hotel's ability to accommodate large groups and its spaciousness; although, some mention that rooms can feel cramped with four people. The service is generally praised with rooms assigned according to reservation details. However, assistance with luggage, especially for late arrivals, could be improved. This hotel receives significant recommendations for family vacations and large gatherings due to its enjoyable atmosphere and convenient amenities.
The nightlife around Hotel de Mendoza receives mixed feedback from guests. Some have found the area to be quite slow and even drab during the night, indicating that it may not be the best choice for those seeking a vibrant nightlife scene. There have been mentions of noise at night, partly due to groups of students and some night activities. However, the proximity of the nightlife spots provides convenience for those who want to explore. Additionally, guests have highlighted the friendly staff and great views from the shared terrace on top of the hotel, which offers a pleasant escape from the noise and a chance to enjoy the city's skyline.
Hotel de Mendoza receives strong reviews for its suitability for business travelers with guests praising the reliable and strong WiFi, which is crucial for work. The hotel's facilities are noted as top-notch, making it ideal for business stays and meetings. Located conveniently near the city center, it is perfect for those with business downtown. The property itself is very nice, adding to the attractiveness for business visits. The amenities, including good facilities and acceptable breakfast and room conditions, make it a solid choice for business trips. An area for improvement is the business center, which some guests found outdated compared to other hotels. Overall, Hotel de Mendoza is highly recommended for business travelers, particularly for those with central business activities.
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Location
Breakfast
Guests enjoyed the convenience of having breakfast on the property and appreciated options to taste local flavors. Many found the breakfast to be plentiful, of good quality and well-presented. Specific commendations were given to the delicious food and friendly staff.
However, there were also notable criticisms. Some guests found the breakfast service to be extremely slow and the menu limited. The inconsistency in breakfast quality was a point of contention with some describing it as mediocre or not corresponding to the price. Complaints about cold food, lack of coffee service and high prices for what was offered were common. Additionally, some guests were disappointed by the absence of a promised buffet and the limited breakfast service.
Overall, while Hotel de Mendoza's breakfast has its strong points, particularly in taste and authenticity, it appears that service speed and price-value ratio could be areas for improvement.
Dinner
However, not all reviews are glowing. Some guests found the food to be poorly prepared at times and encountered issues such as bones in their spaghetti bolognese. Service at the restaurant has been criticized for being very slow with reports of rude waitstaff and challenges in getting orders taken promptly. There are comments about the inconsistency in food quality, ranging from really good to poor and cold meals.
Despite some negative feedback about service and specific dishes, the overall sentiment highlights the restaurant as a significant plus for the hotel with many diners enjoying the excellent flavor and reasonable prices. Room service is available but may not meet all expectations, particularly since the restaurant closes early and doesn't offer late-night food service, leaving late arrivals to seek dining options elsewhere.
In summary, while there are areas for improvement, the dining experience at Hotel de Mendoza's restaurant generally offers good, flavorful food at fair prices, enveloped in a pleasant atmosphere.
Rooms
However, the decor of the rooms appears to be outdated with multiple mentions of the need for renovations and improvements. Issues such as insufficient lighting, dated furniture and general wear and tear were frequently cited. The bathrooms also require attention with reports of needing repairs and better cleaning. Some guests experienced issues with room amenities such as poor wifi, cold temperatures due to lack of heating and problems with key cards.
Despite these concerns, the overall sentiment about the room comfort and cleanliness remains positive, making it a reasonable choice for travelers prioritizing space and comfort.
Beds
However, a significant number of guests reported discomfort with the beds. Terms like "beds were uncomfortable," "mattresses were somewhat uncomfortable," and "beds are very hard" surfaced repeatedly. Complaints about the beds being hard or causing soreness were noted and some guests experienced issues with sleeping well. Remarks about the need for mattress replacements and bed updates were also mentioned, indicating that improvements could be beneficial.
Overall, while some travelers enjoyed a restful stay due to the beds, others found them lacking in comfort, suggesting that experiences may vary depending on individual preferences or room assignments.
Cleanliness
However, some guests did point out occasional issues with bathroom cleanliness and general maintenance, such as outdated fixtures and occasional dirty carpets in the hallways. Despite these infrequent shortcomings, the overall sentiment leans heavily towards a positive experience regarding cleanliness.
Visitors appreciate the hotel's classic charm, blending an old-school, historic vibe with modern hygiene standards. The beautiful architecture and central location further complement the overall clean and comfortable environment, making Hotel de Mendoza a favored choice for many returning guests.
Staff
Wi-Fi
Pool
However, there are several notable concerns. Many guests point out that the pool water is very cold with some describing it as freezing or ice cold, which significantly detracted from their ability to enjoy it. The pool is not heated, leading to a rather chilly experience regardless of the weather. The high levels of chlorine in the water are also repeatedly mentioned with some guests finding the chlorine smell to be overpowering.
Another downside noted is the limited pool service and hours with some guests mentioning that the pool area was often cluttered with dirty dishes and suffered from noise. While the pool adds a historic or colonial charm to the hotel, the temperature and maintenance issues appear to limit its overall use. Overall, while the pool area is beautiful and has some enjoyable aspects, the cold water and high chlorine levels seem to be recurring drawbacks for many guests.
Parking
Guests who utilized the parking were able to explore surrounding historical sites on foot, indicating that the parking's proximity to key locations is a significant plus. However, there are mentions of the parking area being somewhat challenging to navigate with some describing the entry and exit as complicated. Despite these minor drawbacks, most opinions reflected satisfaction with the hotel's efforts to provide parking, reinforcing its reputation as a guest-friendly establishment with practical amenities.
Family
Nightlife
Business
Yes, Hotel de Mendoza has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel de Mendoza.
No, Hotel de Mendoza doesn't allow dogs.
Yes, parking facilities are available at Hotel de Mendoza.
Yes, Hotel de Mendoza has a gym.
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