Hotel Los Angeles
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Summary of reviewsHotel Los Angeles offers a strategic and convenient location, especially appreciated by travelers needing quick access to Santander Airport, the ferry port and other key destinations in Cantabria. The hotel's connection to public transport and ample free private parking further enhance its appeal.
Breakfast at the hotel is generally praised for its quality and variety with many guests enjoying the homemade delicacies and good service at the cafe/bar. While some desire a buffet or more dietary options, the overall feedback leans positive, highlighting excellent value for money.
Dinner experiences at the hotel's restaurant and bar are highly praised for quality and reasonable pricing with the terrace being a favorite spot due to its pleasant atmosphere and occasional live music. Despite minor inconsistencies in food quality, the restaurant receives favorable reviews for its service and ambiance.
Rooms at Hotel Los Angeles are described as spacious and comfortable, often highlighted for cleanliness and well-maintained amenities. However, some guests noted areas needing refurbishment and occasional cleanliness lapses, indicating room for improvement in maintenance.
Cleanliness reviews are mixed with many guests finding their rooms spotless and comfortable, while others reported occasional issues with mold, dust and lingering odors. The overall experience varied, influenced by interactions with the staff and attention to detail.
The hotel's staff receives high praise for their friendliness and professionalism, notably at the reception. Guests consistently feel welcomed and well-treated, contributing significantly to the positive overall experience.
The spa offers a relaxing atmosphere with decent amenities, although cleanliness could be improved. The convenience of appointment confirmations adds to the overall positive impression despite minor maintenance issues.
Parking at Hotel Los Angeles is a standout feature with ample, secure and free options receiving universal praise from guests. The convenience and safety of the parking facilities make it an excellent choice for travelers with vehicles.
Beds at the hotel are widely commended for their comfort, contributing to restful stays. Guests frequently mention the high quality of mattresses and beddings, ensuring peaceful nights despite isolated mentions of firm mattresses or twin beds.
As a three-star establishment, Hotel Los Angeles presents mixed feedback. While some find it adequate, others feel it fails to meet typical three-star standards due to outdated facilities and maintenance issues. Guest expectations of high-end amenities might not align with their experiences.
The hotel is highly recommended for pet owners, providing exceptional accommodation for dogs and other pets. Thoughtful amenities such as pet towels, treats and a welcoming atmosphere make it a preferred choice for travelers with furry companions, further justified by a reasonable pet fee.
In summary, Hotel Los Angeles is praised for its strategic location, comfortable accommodations and exceptional staff, despite areas needing improvement in room maintenance and cleanliness. It stands out as a pet-friendly and convenient option for travelers with vehicles.
Categories
Breakfast at the hotel is generally praised for its quality and variety with many guests enjoying the homemade delicacies and good service at the cafe/bar. While some desire a buffet or more dietary options, the overall feedback leans positive, highlighting excellent value for money.
Dinner experiences at the hotel's restaurant and bar are highly praised for quality and reasonable pricing with the terrace being a favorite spot due to its pleasant atmosphere and occasional live music. Despite minor inconsistencies in food quality, the restaurant receives favorable reviews for its service and ambiance.
Rooms at Hotel Los Angeles are described as spacious and comfortable, often highlighted for cleanliness and well-maintained amenities. However, some guests noted areas needing refurbishment and occasional cleanliness lapses, indicating room for improvement in maintenance.
Cleanliness reviews are mixed with many guests finding their rooms spotless and comfortable, while others reported occasional issues with mold, dust and lingering odors. The overall experience varied, influenced by interactions with the staff and attention to detail.
The hotel's staff receives high praise for their friendliness and professionalism, notably at the reception. Guests consistently feel welcomed and well-treated, contributing significantly to the positive overall experience.
The spa offers a relaxing atmosphere with decent amenities, although cleanliness could be improved. The convenience of appointment confirmations adds to the overall positive impression despite minor maintenance issues.
Parking at Hotel Los Angeles is a standout feature with ample, secure and free options receiving universal praise from guests. The convenience and safety of the parking facilities make it an excellent choice for travelers with vehicles.
Beds at the hotel are widely commended for their comfort, contributing to restful stays. Guests frequently mention the high quality of mattresses and beddings, ensuring peaceful nights despite isolated mentions of firm mattresses or twin beds.
As a three-star establishment, Hotel Los Angeles presents mixed feedback. While some find it adequate, others feel it fails to meet typical three-star standards due to outdated facilities and maintenance issues. Guest expectations of high-end amenities might not align with their experiences.
The hotel is highly recommended for pet owners, providing exceptional accommodation for dogs and other pets. Thoughtful amenities such as pet towels, treats and a welcoming atmosphere make it a preferred choice for travelers with furry companions, further justified by a reasonable pet fee.
In summary, Hotel Los Angeles is praised for its strategic location, comfortable accommodations and exceptional staff, despite areas needing improvement in room maintenance and cleanliness. It stands out as a pet-friendly and convenient option for travelers with vehicles.
Dog Friendly Hotel
Business Hotel
Hotel with Parking
3-Star Hotel
About Hotel Los Angeles
License: G5195
Guest Reviews
Location
Guests find the hotel's connection to public transport functional with a bus stop close by that provides service to Santander's city center. Additionally, the location offers convenience for visitors heading to local supermarkets or exploring the surrounding industrial areas.
While some reviewers note the industrial setting and the busy road nearby, the location's overall advantages—such as free private parking and proximity to key transport links—make it a practical choice for many. The hotel's placement allows visitors to comfortably explore Cantabria's natural landscapes and tourist sites without the hassle of inner-city congestion, making it a well-regarded option for both short stays and extended visits in the region.
Breakfast
Many appreciated the generous and varied breakfast selection, even noting that the breakfast included coffee, juice and savory sandwiches. The option to pay only for what is consumed without a reservation was also appreciated.
Nevertheless, some guests expressed disappointment with the lack of a buffet, gluten-free options and the cafeteria's closure on Sundays which left some looking for alternatives. There were also a few mentions of stale croissants and a sense that the breakfast could benefit from more variety. Despite these issues, the overall sentiment leaned towards satisfaction with good food and fair pricing.
Dinner
Guests often highlight the helpful and attentive service provided by the restaurant staff, contributing to an overall enjoyable dining experience. Additionally, the terrace's lively atmosphere adds an extra charm, especially on weekends. The cafeteria is also mentioned positively, though it has limited operating hours from 16:00 to 19:00.
However, a few critiques point out inconsistencies in food quality with some meals described as less enticing or reheated. Despite these occasional drawbacks, the hotel restaurant is generally regarded as one of the best dining options in the area, particularly commendable for group lunches and dinners due to its competitive pricing and satisfactory service.
Rooms
Comfort is a common theme, as several guests mention very comfortable beds and well-equipped rooms, which contribute to a satisfactory stay. The presence of amenities like good internet connection, spacious desks and clean facilities is also often praised.
However, some aspects need improvement. Several guests noted that some rooms appear tired and outdated with occasional cleanliness issues and maintenance lapses. There are reports of stained walls, lingering smoke or tobacco odors and ineffective soundproofing, which detract from the overall experience. Bathrooms, while sometimes spacious and modern, can occasionally be found to be small and in need of refurbishment.
In summary, Hotel Los Angeles provides comfortable and spacious accommodations that are generally well-received by guests. The rooms' size and cleanliness are frequently praised, although attention to maintenance and updating certain areas could enhance the overall guest experience.
Beds
Cleanliness
However, there were several recurring issues mentioned by other guests. Common complaints included mold in the shower, accumulated dust under the beds and remnants of hair and dirt, indicating that cleaning was not always thoroughly done. The bathrooms often fell short with traces of dirt and mold and some guests encountered unpleasant odors and stained furnishings.
While some guests had positive interactions with staff and found the services satisfactory, the overall attention to detail in cleanliness appeared inconsistent. The hotel showed potential for a more consistently clean experience, but it varied significantly from guest to guest.
Staff
Specifically, the reception staff stand out for their attentiveness and professionalism. A notable mention was given to Lorena at the front desk, praised for her charming demeanor and fluency in Spanish. The professionalism and helpfulness of the entire staff were frequently noted, contributing to a warm and pleasant atmosphere.
While most feedback underscores the excellent treatment and kindness of the staff, there were isolated mentions of areas needing improvement, such as terrace service and occasional unavailability at the front desk. Despite these minor issues, the hotel's staff consistently receive high marks for their friendly and supportive interactions, making Hotel Los Angeles a recommended stay for its superb service alone.
Spa
Parking
Free private parking is notably appreciated, making it hassle-free for visitors to park their vehicles without additional charges. Travelers have found the parking situation accommodating for both short overnight stays and longer trips. The convenience and the abundance of parking spaces directly on or near the hotel premises have been universally praised, ensuring that guests do not have to struggle with finding a spot.
Furthermore, the free on-road parking adds an extra layer of convenience, although some guests have remarked that parking on the street might be less secure. Despite minor setbacks such as the lack of night reception, the majority consensus points toward a positive parking experience at Hotel Los Angeles, making it an excellent choice for car travelers seeking both safety and ease.
3 Star
The overall condition of the hotel is noted as being in bad shape with facilities requiring maintenance. There is a consensus that the hotel's three-star rating seems overly generous with some guests feeling that it matches more closely to a two-star or even a one-star level in certain aspects. Despite these critiques, guests who are not seeking high-end amenities might find it to be a satisfactory stay, although improvements could certainly enhance the experience.
Dog Friendly
The hotel goes beyond simply allowing pets; they provide thoughtful amenities to enhance the stay for furry friends. A unique feature appreciated by many visitors is the provision of a dog towel and treats. Such gestures, including the occasional gift bag for the dog, contribute to a comfortable and welcoming environment for pet owners.
The hotel charges a nominal fee of €10 for accommodating pets, which is deemed reasonable considering the inclusive service offering towels for bathing the dog and a bag of treats. This attention to detail and the extra care taken to ensure pets feel at home make Hotel Los Angeles a preferred choice for those who wish to travel with their beloved animals.
No, Hotel Los Angeles doesn't have any pool.
No, a spa isn't available at Hotel Los Angeles.
Yes, Hotel Los Angeles welcomes dogs.
Yes, parking facilities are available at Hotel Los Angeles.
No, Hotel Los Angeles doesn't have a gym.
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