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Summary of reviewsHotel Costa Balena-Piscina Aquecida Coberta enjoys widespread praise for its ideal location close to Enseada Beach, providing guests with the convenience of a short walk to the shore. The peaceful and quiet neighborhood, paired with easy access to local shops, restaurants and cafes, contributes to a tranquil and convenient stay. The hotel's heated indoor pool and clean, well-maintained property further enhance the experience, complemented by a kind and attentive staff.
The breakfast offerings at the hotel are well-received, described as delicious and varied, providing a satisfying start to the day. While there are occasional comments about the need for more options and quicker restocking, the overall feedback remains positive, highlighting a wonderful and generous spread.
Dinner service at the hotel garners mixed reviews. Many guests appreciate the affordable, homemade meals and specific dishes like the stuffed pizza, but some note issues with limited menu variety, slow service and inconsistent food quality. Despite these points, the Christmas dinner and meals from the poolside restaurant receive commendations.
The rooms at Hotel Costa Balena-Piscina Aquecida Coberta are highly regarded for their comfort and cleanliness. Guests appreciate the spacious, well-equipped accommodations, many of which feature balconies and useful amenities. Minor inconveniences such as musty smells and occasional issues with ants do not significantly detract from the overall positive impression of cozy and tidy rooms. The attentive and polite staff further ensure a pleasant stay experience.
Cleanliness throughout the hotel is often highlighted with guests praising the spotless accommodations and well-maintained common areas. While there are a few comments about the need for better maintenance of the heated pool and some bathroom areas, the overall feedback remains enthusiastic about the hotel's cleanliness standards.
The staff at Hotel Costa Balena-Piscina Aquecida Coberta consistently receive accolades for their friendly and helpful service. The reception team, including individuals like Sofia, Viviane and the manager João, are noted for their exemplary hospitality, contributing significantly to the guests' satisfaction.
Wi-Fi service at the hotel receives mixed feedback with some guests praising the connection and others pointing out issues with weak signals or inconsistent connectivity, especially in certain rooms.
The spa facilities, including the heated pool, sauna and massage options, are appreciated by guests, contributing to a relaxing and luxurious stay. The pool area, especially the heated indoor pool, stands out as a highlight, being well-maintained and offering a pleasant retreat regardless of the weather.
The hotel's proximity to Enseada Beach and the partnership with a local beach kiosk offering free chairs and umbrellas add to the beach experience, making it convenient and enjoyable despite occasional crowded conditions.
Free parking is provided, though it is open and limited, posing potential concerns about security and availability. However, the hotel staff's efforts to manage parking spaces efficiently mitigate these issues to some extent.
For families, Hotel Costa Balena-Piscina Aquecida Coberta proves to be an excellent choice with its welcoming environment and amenities catering well to children. Many families return as repeat guests, reflecting the hotel's strong appeal for family stays.
The beds at the hotel receive commendations for their comfort with guests frequently highlighting the quality of pillows and mattresses. Though a few guests note issues with softness and the need for upgrades, the overall consensus is favorable, assuring a restful sleep experience.
In summary, Hotel Costa Balena-Piscina Aquecida Coberta stands out for its excellent location, comfortable rooms, friendly staff and well-maintained facilities, making it a highly recommended choice for beach lovers, families and travelers seeking a relaxing retreat. Show more
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Categories
Hotel for Honeymoon
This hotel features a covered heated pool, providing a relaxing and enjoyable experience regardless of the weather. Its comfortable accommodations and amenities make it a suitable choice for couples.
Hotel with Spa
The hotel has an indoor heated pool and is tagged as a spa hotel, providing a relaxing environment for guests, especially during cooler weather.
Family Friendly Hotel
This hotel is consistently praised for its family-friendly atmosphere, making it a top choice for those traveling with children. It features a cozy and welcoming environment and a pool.
Hotel with Swimming Pool
This hotel features a heated indoor pool. The heated pool offers a unique amenity for guests seeking year-round swimming.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
While specific business facilities aren't detailed, the hotel's amenities such as reliable internet and quiet rooms cater to business travelers needing a workspace. Its location offers convenience, and the hotel provides a comfortable stay.
Accessible Hotel
This hotel is listed as having rooms/facilities for disabled guests and wheelchair access, including a toilet with grab bar and accessible parking. It features a heated indoor pool, an outdoor pool, sauna, and spa.
3-Star Hotel
This hotel features a covered heated pool, making it a great option regardless of the weather. Its location on Avenida Veraneio also provides easy access to local attractions.
Hotel with Indoor Pool
This hotel is notable for its heated indoor pool, ensuring a comfortable swimming experience year-round. It focuses on providing a relaxing stay with its indoor pool facilities.
Hotel with Heated Pool
This hotel is highlighted for its heated indoor pool and an outdoor pool, along with a sauna and a spa offering various massages. It is located just 100 metres from Enseada Beach and offers free Wi-Fi in all areas.
Hotel near The Beach
Hotel with Parking
Hotel with Outdoor Pool
Room Types
Luxury Double or Twin Room with BalconyThis air-conditioned room features a cable TV, minibar, telephone and private bathroom.
Standard Double RoomBoasting a balcony with hammocks, this air-conditioned room features a cable TV, minibar, safety deposit box, telephone and private bathroom.
This room does not fit extra beds or baby cots. It does not accommodate children.
Luxury Triple Room with BalconyThis air-conditioned room features a cable TV, minibar, telephone and private bathroom. There are hammocks in the balcony.
Please specify your bedding preference between 3 single beds or 1 double and 1 single bed at booking.
Luxury Quadruple Room with Balcony This air-conditioned room features a cable TV, minibar, telephone and private bathroom.
Luxury Double or Twin Room - Gound FloorThis air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with a quiet street view. The unit offers 1 bed.
Luxury Triple Room without BalconyThis room features a minibar, air conditioning, flat-screen TV with cable channels and a safety deposit box.
Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room provides air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Suite - Ground FloorThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as garden views. The unit offers 1 bed.
Suite without balconyThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as a quiet street view. The unit offers 1 bed.
Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with a quiet street view. The unit offers 2 beds.
Suite with BalconyThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony, this suite also provides soundproof walls, a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
Hotel Costa Balena-Piscina Aquecida Coberta is highly praised for its excellent location, being very close to the beach with most guests highlighting its proximity to Enseada Beach. The hotel is situated just 100-200 meters from the sea, making it an ideal spot for beachgoers who appreciate the convenience of a short walk to the shore. The neighborhood is described as peaceful and quiet, adding to the overall appeal for those seeking a tranquil retreat without the hustle and bustle.
Reviews mention that the location offers easy access to local shops, restaurants and cafes, enhancing the convenience for guests. The hotel's setting in a quiet residential area further contributes to a relaxed atmosphere. Some guests appreciate the beach service provided through a partnership with a local kiosk, which adds an extra layer of convenience and comfort to their stay.
The hotel's facilities also receive positive remarks, including the heated swimming pool and the general cleanliness and organization of the property. The staff is noted for their attentive service and kindness, which complements the excellent location.
In summary, Hotel Costa Balena-Piscina Aquecida Coberta stands out for its strategic and serene location near Enseada Beach, making it a highly recommended choice for travelers looking to stay close to the coast and local amenities.
Breakfast
Hotel Costa Balena-Piscina Aquecida Coberta generally receives positive feedback for its breakfast offerings. Many guests describe the breakfast as delicious, fantastic and excellent, often emphasizing its variety and quality. The choices include fruits, cheeses, breads, cake, waffles and dairy products, which are frequently noted as tasty and satisfying. Some reviews highlight the breakfast as a wonderful way to start the day and appreciate the fresh and well-prepared dishes.
However, there are recurring comments about the need for improvement. Some guests mention limited options, particularly in fruit and juice selections and point out issues with restocking items promptly. The breakfast area can also get crowded, leading to occasional disorganization and delays in service.
Despite these criticisms, the general consensus is that the breakfast at the hotel is very good with many options to cater to different tastes. The generous and varied spread seems to meet most guests' expectations, particularly when everything is well-stocked and running smoothly.
Dinner
Guest reviews of the dinner experience at 'Hotel Costa Balena-Piscina Aquecida Coberta' present a mixed picture. On the positive side, many appreciated the affordable pricing of meals and described the food as homemade and delicious. Notably, the Christmas dinner was well-received for its quality. Guests also enjoyed specific dishes such as the very stuffed pizza and some praised the pool restaurant for offering delicious food.
However, there are frequent complaints about the limited options on the restaurant menu with many expressing a desire for more variety. Service issues were a common theme with several mentions of slow service with dinner sometimes taking almost two hours to arrive. The quality of food was also criticized with instances of food being served cold, lacking seasoning or being generally disappointing. Small portions and inconsistencies, such as salty or not fresh food, were also highlighted.
Overall, while some guests enjoyed affordable homemade meals, others felt that the variety and quality of the dining options could be significantly improved.
Rooms
Hotel Costa Balena-Piscina Aquecida Coberta receives commendable feedback for its rooms. Guests frequently mentioned the rooms as cozy, pleasant and comfortable with spacious layouts contributing to an enhanced stay experience. Many appreciated the clean and well-maintained accommodations with rooms often described as clean organized and tidy. Several guests noted the convenience of rooms having a balcony, adding a nice touch to their stay.
In terms of amenities, rooms are well-equipped with essentials such as minibars, air conditioning and hair dryers. The presence of electronic lock doors with pre-defined passwords adds a layer of security and some rooms feature hammocks on the balcony, contributing to a relaxing atmosphere.
However, there were a few criticisms. Some rooms had a musty smell and others were troubled by ants. Issues such as the lack of blackout curtains, bedside lamps, extra pillows and bathroom amenities were also highlighted. Moreover, some guests found the bed linens unsatisfactory and pointed out the absence of a table and chairs for dining in the room. Noise from pool-adjacent rooms and occasional problems with the room's electronics were also mentioned.
Despite minor inconveniences, the rooms generally met guests' expectations with their comfort, space and cleanliness, complemented by the helpful and polite staff ensuring a satisfactory stay.
Beds
Hotel Costa Balena-Piscina Aquecida Coberta consistently receives commendations for its beds across a range of guest reviews. Most guests describe the beds as comfortable with multiple mentions of good-quality pillows and mattresses. Particularly noted are the large, cozy double and king-size beds, ensuring a restful sleep. Many reviews highlight the comfort of the queen beds specifically.
However, some guests have noted issues with the mattresses, describing them as either too soft or needing an upgrade. There are occasional mentions of beds being noisy when moved or having a slight smell and a few reviews noted that the extra beds were less satisfactory.
Despite these critiques, the overall consensus leans towards a positive experience with several guests emphasizing the exceptional condition and comfort of the beds. The consistent feedback about the comfort and size of the beds makes Hotel Costa Balena a reliable choice for a restful stay.
Cleanliness
Hotel Costa Balena-Piscina Aquecida Coberta is frequently praised for its cleanliness and organization. Guests often comment on the hotel's impeccable cleanliness, highlighting clean and comfortable accommodations. The rooms are noted for being bright, airy and regularly cleaned with daily replacement of towels and even clean sheets. Visitors also appreciate the clean and pleasant-smelling environment, which contributes to a cozy atmosphere.
The hotel generally maintains a high standard of cleanliness across its premises with attentive employees ensuring the space is well-kept and inviting. Guests find the accommodations and common areas to be very clean, contributing to an overall pleasant stay.
There are a few concerns about the cleanliness of the heated pool and bathroom areas with some reports of poor maintenance. Despite these isolated issues, the overall feedback on the hotel's cleanliness remains positive with many guests impressed by the attentive and prompt cleaning services. The front desk staff also receive commendation for their helpfulness, adding to the positive experience at the hotel.
The combination of a clean environment, attentive staff and well-maintained facilities ensures that Hotel Costa Balena-Piscina Aquecida Coberta remains a popular choice for those seeking a comfortable and hygienic stay.
Staff
At Hotel Costa Balena-Piscina Aquecida Coberta, the staff consistently garners praise for their attentiveness, kindness and efficiency. Guests frequently highlight the super friendly and helpful employees, particularly mentioning the outstanding service during check-in and throughout their stay. The plethora of commendations emphasizes the team's proactive and polite demeanor, alongside their ability to make the reception process smooth and welcoming.
The reception team, including individuals like Sofia and Viviane, receives specific accolades for their friendliness and impeccable service. Many guests appreciated the exceptional customer service provided by all employees, often describing the staff as highly accommodating and respectful. The Portuguese manager, João, also earns compliments for his engaging and hospitable nature.
Despite a few isolated remarks about variable service quality, the overwhelming majority of feedback describes the hotel's personnel as incredibly welcoming, polite and attentive, contributing significantly to an enjoyable experience. This, combined with the clean rooms and pleasant atmosphere, makes Hotel Costa Balena a recommended destination for travelers.
Wi-Fi
Hotel Costa Balena-Piscina Aquecida Coberta is well-regarded by guests for its various amenities, including a lovely heated indoor pool. However, the Wi-Fi service has drawn mixed reviews. Some guests report that the Wi-Fi works very well with a great connection, which can be a relief for those requiring stable internet access during their stay. Despite this, a significant number of guests have indicated that the Wi-Fi signal can be weak or unreliable, particularly in certain rooms. Issues such as the internet not being powerful enough, weak signals or the Wi-Fi not working at all in some areas have been commonly mentioned. Additionally, there are reports of TV services lacking modern streaming options like Netflix. Guests might want to be prepared for potential connectivity challenges and consider alternative arrangements for internet access if necessary.
Spa
Hotel Costa Balena offers a range of appealing amenities, especially in its spa area. Guests appreciate the availability of a heated pool and sauna, often highlighting the luxurious feel of the spa with its top-notch services and various massage options. While the sauna has experienced some maintenance issues, it remains a popular feature when operational. The overall spa experience, including the outdoor pool and jacuzzi, receives positive feedback for contributing to a relaxing stay.
Pool
Hotel Costa Balena offers a standout feature for guests: its impressive pool facilities. The hotel boasts both indoor and outdoor pools with the heated indoor pool frequently highlighted as a major benefit. Guests appreciate the warm and truly heated water, making it a perfect retreat regardless of the weather. The pools are described as beautiful, clean and well-maintained, contributing to a pleasant and inviting atmosphere. Availability of pools at any time and good pool opening hours are other appreciated aspects.
Visitors also enjoy the various features such as hydro massage and Jacuzzi in the indoor pool, adding to the relaxing experience. Towels are readily available and all room balconies overlook the pool area, providing scenic views. Despite occasional criticisms regarding the outdoor pool's water color and cleanliness, the overall feedback is overwhelmingly positive. The pool area is noted to be spectacular, cozy and well-kept, making it a key highlight for guests staying at the hotel.
Beach
Hotel Costa Balena-Piscina Aquecida Coberta enjoys a prime location close to the beach, specifically Enseada Beach, making it a convenient choice for guests looking to enjoy the seaside. The hotel has formed a beneficial partnership with a nearby beach kiosk, enhancing the guest experience by providing free chairs, umbrellas and additional discounts. This arrangement not only offers comfort and convenience but also adds value with services like an umbrella and chair service.
Guests have praised the proximity of the beach, which is just minutes away and noted the good swimming conditions with clean sands. Despite some observations about the beach being crowded and occasionally wavy, the overall sentiment points towards a positive beach experience enhanced by the hotel's thoughtful amenities and partnerships.
Parking
Hotel Costa Balena-Piscina Aquecida Coberta offers free parking for its guests, though there are some limitations to consider. The parking is located in front of the hotel, on the sidewalk and is fully open without any covered spots. While convenient and free, it is not individualized for each suite and can be limited, leading to times when guests may have to park on the street. Despite these constraints, the hotel staff seems to make efforts to accommodate, often managing to find spaces even when the lot is full. However, lack of security and the open nature of the parking might be a concern for some visitors. Overall, while free parking is a perk, it's important to be aware of its open and limited nature.
Family
Hotel Costa Balena-Piscina Aquecida Coberta consistently receives praise for its family-friendly atmosphere, making it a top choice for those traveling with children. Guests repeatedly highlight the cozy and welcoming environment, which creates a pleasant place for the entire family to enjoy. The hotel's various amenities cater well to families, featuring a pool that offers a great alternative when kids want a break from the sea. The location of the hotel is frequently noted as being very convenient and family-oriented.
Visitors also appreciate the dedicated and friendly family service provided by the staff, enhancing the overall experience. Many families have become repeat guests, underscoring the hotel's appeal for family outings. For those seeking a comfortable and enjoyable stay with children, this hotel comes highly recommended.
3 Star
Hotel Costa Balena-Piscina Aquecida Coberta offers a commendable experience that exceeds typical expectations for a three-star hotel. Guests have found the hotel to provide good value for money, emphasizing its cost-benefit ratio positively. While described as a middle-level or basic hotel, it impresses with its simple yet effective delivery of services, making it a great option for travelers looking for a straightforward, dependable stay. Despite its three-star rating, the hotel's service stands out with guests noting that they're often treated as if they were in a higher-rated establishment. Ultimately, it promises and delivers a satisfactory experience, distinguishing itself as a great choice among its peers.
Accessible
Hotel Costa Balena-Piscina Aquecida Coberta shows potential but has areas needing improvement regarding accessibility. The staff responded promptly to accessibility requests, highlighting their attentiveness and willingness to assist. However, some issues emerged, such as inadequate wifi, insufficient pool accessibility and small bathrooms in couple's rooms. Additionally, the heated pool ladder was missing a step, which may pose difficulty. With a few adjustments and more comprehensive features, the hotel's accessibility could be significantly enhanced.
Heated Pool
At Hotel Costa Balena-Piscina Aquecida Coberta, the heated pool stands out as a key feature highly praised by guests. Visitors consistently highlight the pool as the hotel's main attraction, describing it as wonderful, amazing and delightful. The heated pool with its perfect temperature and very hot water, becomes particularly valuable during colder weather, saving the day for many guests.
The indoor, heated and covered nature of the pool is a significant advantage, making it an excellent choice for cold days and unexpected weather turns. Guests also appreciated the cleanliness of the pool, noting that it is well-maintained and kept at an ideal temperature. Additionally, the availability of a sauna alongside the pool provides an added touch of comfort and relaxation.
Overall, the heated pool at Hotel Costa Balena-Piscina Aquecida Coberta is frequently mentioned as a highlight of guests' stays, offering a consistently enjoyable and beneficial feature that enhances their overall experience at the hotel.
Outdoor Pool
The outdoor pool at Hotel Costa Balena-Piscina Aquecida Coberta is described as both cozy and spacious, providing a pleasant area for guests to relax. It is complemented by an inviting jacuzzi, adding to the overall appeal of the outdoor swimming facilities. Guests have noted that while the outdoor pool is large enough for comfort, its temperature can be on the colder side. Some have even mentioned that it felt like it might be heated despite being described otherwise. Overall, the outdoor pool area is clean, well-maintained and offers a nice spot for relaxation.
Indoor Pool
Hotel Costa Balena-Piscina Aquecida Coberta boasts an impressive indoor heated pool that guests have found wonderful and amazing. The heated pool is a highlight, providing excellent options for relaxation regardless of the weather. Visitors appreciate the convenience of consuming beverages by the pool, enhancing the leisure experience.
On the downside, a few comments mentioned a bad smell in the indoor pool area and that the water can sometimes be very cold. Despite these occasional issues, the overall feedback about the indoor heated pool is highly positive, making it a significant amenity of the hotel.
Yes, Hotel Costa Balena-Piscina Aquecida Coberta has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Costa Balena-Piscina Aquecida Coberta.
No, Hotel Costa Balena-Piscina Aquecida Coberta doesn't allow dogs.
Yes, parking facilities are available at Hotel Costa Balena-Piscina Aquecida Coberta.
No, Hotel Costa Balena-Piscina Aquecida Coberta doesn't have a gym.