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Summary of reviewsHotel Gueñes shines in several key areas, garnering particularly positive reviews from its patrons. The hotel's prime location near Bilbao offers a perfect blend of tranquility and convenience, nestled in a picturesque rural and residential neighborhood with breathtaking mountain views. The proximity to transportation hubs such as a bus stop right in front and a train station merely five minutes away enhances its accessibility, making it ideal for both city explorers and those desiring a peaceful retreat. The charming village atmosphere in Gueñes, complete with a sculpture park, adds to the delightful experience, further enriched by the hotel's accessibility for ferry travelers and historical significance along the Forgotten Way to Santiago.
Breakfast at Hotel Gueñes stands out as a highlight, frequently praised for its impressive variety and exceptional value. Guests relish the abundant, tasty offerings, setting a positive tone for their day with a continental buffet priced affordably at 3.50 euros. The spread includes favorites like scrambled eggs with ham and potatoes, acclaimed for their quality. While there have been minor mentions of cleanliness issues or limited choices on certain days, the consensus remains overwhelmingly positive with the breakfast described as plentiful, delicious and budget-friendly.
The dinner experience at Hotel Gueñes also draws commendations for its affordability and delightful homemade dishes. Guests appreciate the generous portions and the variety of local culinary options, adding a unique touch to their dining. Although some noted the limited availability of dining times, the overall satisfaction with the taste, portion size and price remains high. The dedication of the chef and staff to accommodate latecomers further underscores the hotel's commitment to guest satisfaction.
The rooms at Hotel Gueñes receive mixed reviews but are generally noted for their spaciousness and cleanliness. Many guests enjoyed the generous room sizes, comfortable beds and neatness. However, some mentioned issues with temperature control, maintenance and outdated furnishings. Despite these occasional drawbacks, the hotel provides good value for money with its roomy accommodations and sufficient facilities, making it a practical choice for those who prioritize space and tidiness over modern amenities.
Cleanliness at Hotel Gueñes is consistently highlighted as a strength. The majority of reviews praise the spotless rooms and well-maintained facilities, contributing to the high quality-price ratio. Despite a few isolated criticisms, such as musty towels or occasional lapses in buffet area cleanliness, the hotel's overall adherence to cleanliness standards leaves a positive impression on guests.
The exceptional staff at Hotel Gueñes receive frequent accolades for their friendliness, kindness and helpfulness. Guests appreciate the warm hospitality, noting the staff’s attentiveness and willingness to go above and beyond to assist with special needs. Specific mentions of standout staff members, such as Jose, underscore the welcoming and professional service that complements the tranquil environment maintained at the hotel.
Parking facilities at Hotel Gueñes garner high praise for their convenience and availability. Guests appreciate the ample, easy-to-access spaces and the free parking option, which includes a complimentary week-long stay for vehicles. The private parking area and the convenience of parking near the on-site restaurant add to the seamless experience for visitors.
Finally, the hotel's bedding is frequently highlighted for its superior comfort. Many guests rave about the very comfortable beds and satisfactory bedding, ensuring a pleasant sleep experience. While there are a few mentions of variability in bed firmness, the general consensus points to a high standard of comfort in the hotel's sleeping arrangements.
Overall, Hotel Gueñes offers excellent value with its serene location, friendly staff, comfortable accommodations and commendable dining experiences. These positive attributes make it a favored choice for many travelers visiting the Basque region. Show more
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Guest Reviews
Location
Hotel Gueñes offers a prime location that appeals to numerous travelers seeking a balanced experience close to Bilbao. Its position about 12-20 minutes by car from the city makes it a convenient choice for visitors who prefer a tranquil setting without being too far from urban amenities. The hotel resides in a scenic rural and residential neighborhood, providing picturesque views of the surrounding mountains, perfect for those looking to disconnect and be close to nature.
The area is well-connected with a bus stop right in front of the hotel and a train station only five minutes away, ensuring easy access to Bilbao and its surroundings. Guests appreciate the quietness of the location, describing it as peaceful and beautiful. The enchanting town of Gueñes adds charm with its lovely village atmosphere and sculpture park.
The hotel's convenience for ferry travelers and its accessibility via a good road make it an ideal lodging for those exploring the Basque region. Its position on the Forgotten Way to Santiago also provides added historical interest for pilgrims and history enthusiasts. Additionally, the availability of parking and excellent staff dedication enhance the overall guest experience, merging comfort with serene local beauty.
Breakfast
Hotel Gueñes has garnered favorable reviews for its breakfast offerings, which have been described as not only very good but also highly affordable with many guests marveling at the impressive buffet priced at 3.50 euros. This continental breakfast has been frequently praised for its variety and value for money. Diners appreciate the abundant spread, noting it is both plentiful and tasty, often setting a positive tone for their day.
The breakfast selection includes several delicious options, such as scrambled eggs with ham and potatoes, which have been specifically mentioned for their quality. The overall consensus is that the breakfast is excellent, matching the positive experiences in other aspects of the hotel. Notably, the quality-price ratio of the breakfast has been emphasized repeatedly with guests appreciating the generous portions at a wallet-friendly price.
While a few reviews mentioned less favorable experiences, such as occasional lapses in cleanliness or limited choice on some days, the majority of feedback highlights the excellent value and pleasant dining experience. Guests also praise the friendly and accommodating hotel staff, who contribute to the overall positive experience at Hotel Gueñes.
In sum, the breakfast at Hotel Gueñes is a strong point, combining affordability with a satisfying, generous spread that caters well to the needs of travelers.
Dinner
Hotel Gueñes offers a commendable dinner experience that stands out for its affordability and taste. Guests have praised the dinner menu as both perfect and affordable, featuring tasty, homemade dishes. Generous portions and varied options further enhance the dining experience with many highlighting the great value for money. The evening meal often includes local dishes, adding a unique touch to the culinary offerings.
While most reviews were positive, some guests mentioned areas for improvement, particularly in food selection and availability. It's worth noting that dinner service has specific times with the latest being 9 PM and early dining is not an option before 7:30 PM. Nonetheless, the commitment to service is evident with mentions of the chef staying late to prepare meals.
Overall, dining at Hotel Gueñes is a valued part of the stay, often appreciated after a long drive and offers a good balance of taste, portion size and price.
Rooms
Hotel Gueñes offers a mix of experiences when it comes to its rooms. Many visitors found the rooms exceptionally spacious and clean with comfortable beds and adequate amenities. Guests staying in suites appreciated the luxurious space, describing the rooms as huge and cozy. The cleanliness is frequently noted with many reviews highlighting the neatness and overall upkeep of the rooms.
However, there are several areas that require attention. Some guests faced issues with room temperature control, citing that the rooms were cool and lacked proper heating. The hotel also struggles with consistent maintenance with multiple reviews pointing out deteriorated floors, worn-out furnishings and occasional unpleasant smells. There were instances of subpar air-conditioning and non-functional mini fridges, which impacted the overall comfort for some visitors.
Despite these drawbacks, the hotel offers good value for money with well-prepared, spacious rooms and adequate facilities, making it a practical choice for travelers who prioritize space and cleanliness over modern amenities and fine-tuned maintenance.
Beds
Hotel Gueñes boasts a reputation for providing guests with exceptionally comfortable sleeping arrangements. Many guests consistently highlight the superior quality and comfort of the beds, describing them as very comfortable, super comfortable and even extremely comfy. The bedding is also noted to be satisfactory, contributing to an overall pleasant sleep experience. While the majority of reviews praise the beds, there are a few mentions of variability in bed firmness. Some guests found the beds to be too soft or uncomfortably hard. Despite these occasional remarks, the general consensus reflects a high standard of comfort in the hotel's bedding offerings.
Cleanliness
Hotel Gueñes has garnered numerous accolades for its impressive cleanliness standards. Reviews frequently highlighted the very clean and well-maintained facilities with guests describing the rooms as tidy and the bathrooms spotless. Many remarked on the excellent and impeccable level of cleanliness, citing it as a significant positive during their stay.
The master suite received particular praise for its superb condition, alongside the general sentiment that the rooms and common areas were very clean and well-kept. Guests consistently noted the good quality-price ratio, largely attributing it to the meticulous cleanliness of the accommodations.
However, there were a few criticisms about specific aspects of the cleanliness, such as a fabric wardrobe that seemed subpar, mini fridges that were ineffective, musty towels and occasional lapses in room cleaning. Some guests reported smelling stored clothes or encountering dirty dishes and residue in the buffet area.
Despite these isolated incidents, the overall consensus points to Hotel Gueñes being a clean and comfortable place to stay with many guests appreciating the high cleanliness standards maintained throughout the property.
Staff
Hotel Gueñes consistently receives praise for its exceptional staff, who are frequently described as very friendly, kind and helpful. Guests highlight the attentiveness and cordiality exhibited by the personnel with many specific mentions of staff members going above and beyond to assist with special needs, such as dietary restrictions and language barriers. The receptionist and waiting staff are particularly noted for their welcoming and professional demeanor. Additionally, the presence of Jose, a standout member of the team, is repeatedly commended for his gracious and attentive service. Overall, reviewers commend the hotel for maintaining a tranquil environment complemented by a dedicated team that provides excellent service and warm hospitality.
Parking
Guests at Hotel Gueñes have praised the parking facilities for their convenience and availability. The hotel offers ample parking spaces that are easy to access, ensuring a hassle-free experience for visitors. Many appreciate the free parking option with some noting the benefit of a complimentary week-long stay for their vehicles. The parking area is private and guests can park their cars right in front of the hotel. Additionally, there's the convenience of parking near the on-site restaurant. Overall, the parking arrangements at Hotel Gueñes are highly regarded for their ease and accessibility.
No, hotel gueñes doesn't have any pool.
No, a spa isn't available at hotel gueñes.
No, hotel gueñes doesn't allow dogs.
Yes, parking facilities are available at hotel gueñes.