Country Inn & Suites by Radisson, Gurugram Sector 12
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Summary of reviewsCountry Inn & Suites by Radisson in Gurugram Sector 12 receives mixed reviews across various aspects, yet maintains a generally positive impression due to several standout features. The hotel is appreciated for its convenient location near a hospital and easy access from a main road, though some guests find its industrial surroundings and distance from central landmarks or metro stations less ideal. Nevertheless, the hotel compensates with excellent facilities and hygiene standards that cater well to travelers prioritizing amenities over location.
The breakfast experience is largely favorable, with guests enjoying a good variety of options and excellent hygiene. The dining atmosphere is made pleasant by the friendly and helpful staff, although there are calls for more diversity in the menu to prevent repetition. Certain south Indian dishes are particularly well-received, whereas some north Indian offerings could be improved.
The rooms at the hotel are praised for their spaciousness and cleanliness, providing guests with a comfortable and pleasant stay. The staff, particularly in reception and housekeeping, are frequently recognized for their friendliness and efficiency, making a significant positive impact on the guest experience. Although there are suggestions for renovating the aging property, the overall impression remains positive due to the courteous and attentive staff.
Cleanliness is consistently highlighted as a strong point, with the hotel maintaining high hygiene standards across its premises. While minor concerns about outdated room maintenance and specific cleanliness issues are mentioned, these are relatively isolated and do not detract significantly from the general satisfaction reported by guests.
The hotel staff is frequently lauded for their exceptional service, with individual team members receiving special recognition for their courteous and cooperative nature. This level of attentive service enhances the warm hospitality of the hotel, often exceeding guest expectations and contributing to an overall satisfying stay.
One area requiring urgent improvement is the Wi-Fi service, as many guests report issues with weak or unreliable internet connections. Despite this shortcoming, the hotel's welcoming atmosphere, attentive service, and commitment to cleanliness make it a good choice for those visiting Gurugram Sector 12, especially for its facilities and staff hospitality.
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The breakfast experience is largely favorable, with guests enjoying a good variety of options and excellent hygiene. The dining atmosphere is made pleasant by the friendly and helpful staff, although there are calls for more diversity in the menu to prevent repetition. Certain south Indian dishes are particularly well-received, whereas some north Indian offerings could be improved.
The rooms at the hotel are praised for their spaciousness and cleanliness, providing guests with a comfortable and pleasant stay. The staff, particularly in reception and housekeeping, are frequently recognized for their friendliness and efficiency, making a significant positive impact on the guest experience. Although there are suggestions for renovating the aging property, the overall impression remains positive due to the courteous and attentive staff.
Cleanliness is consistently highlighted as a strong point, with the hotel maintaining high hygiene standards across its premises. While minor concerns about outdated room maintenance and specific cleanliness issues are mentioned, these are relatively isolated and do not detract significantly from the general satisfaction reported by guests.
The hotel staff is frequently lauded for their exceptional service, with individual team members receiving special recognition for their courteous and cooperative nature. This level of attentive service enhances the warm hospitality of the hotel, often exceeding guest expectations and contributing to an overall satisfying stay.
One area requiring urgent improvement is the Wi-Fi service, as many guests report issues with weak or unreliable internet connections. Despite this shortcoming, the hotel's welcoming atmosphere, attentive service, and commitment to cleanliness make it a good choice for those visiting Gurugram Sector 12, especially for its facilities and staff hospitality.
Hotel Taking Steps Towards Sustainability
This hotel is verified sustainable on Hotel Sustainability Basics. It actively works to reduce its environmental footprint, supports local communities, and promotes inclusion and equality. Rooms feature LED light bulbs, eco-friendly cleaning products, water-efficient showers and toilets, and recycling bins.
Hotel with Spa
Country Inn & Suites by Radisson, Gurugram Sector 12, features a spa that provides salon and spa treatments and wellness programs. It is a good quality service without the hefty price tag, ensuring that guests can enjoy pampering services without financial stress.
Family Friendly Hotel
This hotel provides families with comfortable and convenient accommodations. It features a swimming pool, a fitness center, and multiple dining options. The hotel also offers family-friendly amenities and services.
Business Hotel
Country Inn & Suites by Radisson, Gurugram Sector 12 provides business amenities.
Hotel with Parking
Provides dedicated parking spaces for guests. Parking area is well-lit and secured. Convenient location for easy access to the hotel.
Accessible Hotel
This hotel offers accessible rooms with features such as wider guest room and bathroom doorways, flashing and ringing doorbell and fire alarm indicators, grab bars alongside the bathroom, a collapsible seat in the shower area, and controls operable without grasping or twisting. Public areas are wheelchair-accessible, including the entrance, lobby, elevators, and restrooms.
Hotel with Gym
This Country Inn & Suites offers a fitness center equipped with basic exercise machines. The gym is available for guests seeking to maintain their physical activity.
4-Star Hotel
This hotel features stylish rooms, a swimming pool, and a fitness center. Guests can enjoy a complimentary breakfast. It is conveniently located near business and leisure districts.
Hotel near Golf Courses
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Guest Reviews
Country Inn & Suites by Radisson in Gurugram Sector 12 receives mixed feedback regarding its location. While some guests appreciate its proximity to a hospital and its easy-to-find position on a main road, others express dissatisfaction. The hotel is situated in a market area with limited views, surrounded by industries, and is not centrally located. It's relatively distant from the airport and not conveniently close to any metro stations, which might require guests to rely on alternative modes of transportation. While the location might not suit everyone's needs, the hotel offers good facilities and maintains hygiene standards, making it a practical choice for those prioritizing amenities over location.
At Country Inn & Suites by Radisson in Gurugram Sector 12, the breakfast experience offers a mix of positive and constructive feedback. While some guests praise the breakfast for being good with excellent options and commendable hygiene, others feel that there is room for improvement. Certain reviews highlight the wide variety available, aligning with the expectations set by other Radisson hotels, yet there is a recurring sentiment that more variety and options could enhance the breakfast spread. Some guests have noted that the menu tends to remain unchanged over consecutive days, which can be repetitive, and suggest a menu refresh to cater to diverse tastes and reflect a more continental selection. While south Indian dishes receive favorable remarks, some north Indian offerings were not as well-received. Despite these critiques, the friendly and helpful staff contribute positively to the overall breakfast experience, ensuring a pleasant dining atmosphere.
Guests at the Country Inn & Suites by Radisson, Gurugram Sector 12, generally appreciate the spaciousness and cleanliness of the rooms. Many describe the rooms as large, neat, and immaculate, making for a comfortable stay. The hotel staff, including those at the reception and in housekeeping, are frequently mentioned for their friendliness and courteous service, with special recognition given to individual staff members for their helpfulness. Despite these positives, some reviews suggest that the rooms and overall property show signs of age and could benefit from renovation. However, the overall experience at the hotel remains pleasant, underscored by the accommodating staff and effective room facilities.
Country Inn & Suites by Radisson in Gurugram Sector 12 generally receives positive feedback regarding its cleanliness. Guests often comment on the immaculate and spacious rooms, highlighting their comfort and hygiene. Many reviewers appreciate the overall cleanliness of the environment, emphasizing that rooms are regularly kept clean with no significant issues reported. The courteous and attentive staff further enhance the guest experience.
However, a few reviews point to areas needing improvement, such as outdated room maintenance and the absence of proper bathroom exhausts. Some specific incidents of cleanliness concerns were noted, like finding hair in the bathtub and the occasional dirty bathroom. Despite these occasional drawbacks, the overall sentiment is that the hotel offers a clean and comfortable stay, thanks to its high hygiene standards and dedicated staff.
At the Country Inn & Suites by Radisson in Gurugram Sector 12, the staff consistently impresses guests with their positive demeanor and exceptional service. Visitors frequently commend the helpful and polite nature of the team, highlighting individuals like Priya and Vinay for their cooperative and humble approach. The staff is known for being responsive, courteous, and supportive, contributing significantly to the hotel's warm hospitality and excellent service. Guests appreciate the competence and friendliness at the reception, as well as the prompt and courteous housekeeping staff. Though there were isolated concerns about a specific manager, the overall experience with the hotel team is noted to be wonderful, often exceeding guest expectations. This focus on attentive and amiable service enhances the welcoming atmosphere of the hotel, making for a satisfying stay.
The reviews highlight significant issues with the Wi-Fi service at Country Inn & Suites by Radisson in Gurugram Sector 12. Guests repeatedly express dissatisfaction with the hotel's internet connection, noting that the Wi-Fi is often weak, unreliable, or completely non-functional within the rooms. Frequent interruptions and connectivity problems result in some visitors resorting to using their mobile hotspots. Despite the hotel's convenient location, it appears that improvements in Wi-Fi service are necessary to meet the expectations of guests seeking reliable connectivity during their stay.
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Location
Breakfast
Rooms
Cleanliness
However, a few reviews point to areas needing improvement, such as outdated room maintenance and the absence of proper bathroom exhausts. Some specific incidents of cleanliness concerns were noted, like finding hair in the bathtub and the occasional dirty bathroom. Despite these occasional drawbacks, the overall sentiment is that the hotel offers a clean and comfortable stay, thanks to its high hygiene standards and dedicated staff.
Staff
Wi-Fi
Yes, Country Inn & Suites by Radisson, Gurugram Sector 12 has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Country Inn & Suites by Radisson, Gurugram Sector 12.
No, Country Inn & Suites by Radisson, Gurugram Sector 12 doesn't allow dogs.
Yes, parking facilities are available at Country Inn & Suites by Radisson, Gurugram Sector 12.
Yes, Country Inn & Suites by Radisson, Gurugram Sector 12 has a gym.
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