Di Napoli Plaza Hotel enjoys a highly favorable reputation among its guests, primarily due to its excellent location and comprehensive amenities. Strategically situated at the edge of highway BR 153, the hotel offers convenient access to downtown, the college, the bus station, markets and a shopping mall, making it an ideal choice for travelers. Guests appreciate the added conveniences of a restaurant, pool and secure parking, despite occasional noise from the nearby highway. Overall, the centrality and accessibility of the location receive positive accolades.
The hotel’s breakfast is another standout feature, frequently praised for its variety and quality. Guests enjoy a wide selection of fresh and delicious items including breads, cakes, fruits, juices and coffee. Some suggest adding more options to enhance the experience, but the overall sentiment remains highly favorable with the breakfast often exceeding expectations.
Dinner at the hotel’s on-site restaurant is equally commendable, offering a range of tasty and affordable dishes, including vegetarian options. Guests appreciate the convenience of dining in-house, especially after a long day of travel. The ability to dine by the pool adds to the relaxing atmosphere. While some guests noted minor issues with room quality, the restaurant’s tasty dishes and reasonable prices are well-received.
The rooms at Di Napoli Plaza Hotel receive mixed reviews. Positively, guests highlight the comfort, spaciousness and clean, well-lit bathrooms. The comfortable beds and good room amenities are frequently noted. However, some reviews mention areas needing improvement such as maintenance issues and occasional noise or smells. Nonetheless, many guests find the accommodations satisfactory and conducive to a quiet and productive stay.
Cleanliness is a consistent strong point for the hotel with guests frequently commending the freshness and hygiene of the rooms and common areas. Despite some occasional lapses in daily cleaning routines, overall cleanliness is highly rated, making it an attractive option for those prioritizing hygiene.
The staff at Di Napoli Plaza Hotel are lauded for their friendliness and professionalism. Attentive and polite service is a recurrent theme in guest reviews with special mentions of the organized and efficient reception. While there is some room for improvement in customer service, the general consensus is that the staff contribute significantly to a welcoming and pleasant experience.
The hotel's wifi receives mixed feedback. While some guests experience good connectivity, others report issues with dead spots and weak signals. Despite this, the positive experiences reflect that when the wifi works, it is effective.
The pool area receives high marks for cleanliness and suitability for relaxation with a shallow section ideal for children. Combined with the convenience of poolside dining, guests find this feature particularly enjoyable.
Parking at Di Napoli Plaza Hotel is highly appreciated for its security and organization. Ample, covered parking spaces provide peace of mind for guests, although the lot can fill up quickly due to high demand.
Lastly, the beds at Di Napoli Plaza Hotel are often highlighted as exceptionally comfortable, significantly enhancing guest satisfaction. Despite some isolated complaints about mattress quality or bed arrangements, most guests report a restful experience.
Overall, Di Napoli Plaza Hotel offers a combination of prime location, good service, comfortable amenities and cleanliness, making it a highly recommended choice for travelers looking for value and convenience.