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Summary of reviewsHotel Lex receives high praise from guests for its prime location, which is right in the heart of Hagen's city center. This centrally located hotel offers easy access to key attractions, including the theater and pedestrian zone, as well as being close to the train station and the A1 motorway. Despite its bustling surroundings, the hotel maintains a peaceful and quiet atmosphere, ensuring both convenience and tranquility for guests.
The breakfast at Hotel Lex is highly regarded for its variety and quality. Guests enjoy an abundant and healthy selection that includes gluten-free options on request. The breakfast is described as simple yet satisfying with many appreciating the early service and lunch packages available. Although a few guests suggested adding more variety, the overall sentiment remains positive, highlighting the breakfast as good value for money.
Rooms at Hotel Lex are consistently described as spacious, clean and comfortable. Guests appreciate the ample space and additional elements like living areas and desks that enhance the comfort of their stay. Cleanliness is a standout feature with rooms maintained to a high standard. Some noise is reported in rooms facing the main street, but those facing side streets enjoy a tranquil atmosphere. The hotel's traditional style adds a charming, nostalgic touch, further enriched by the helpful and friendly staff.
Cleanliness extends beyond the rooms to the entire hotel with guests noting the spotless condition of amenities and well-maintained facilities. The older building does not detract from the high standards of cleanliness and functionality, where everything, including the showers, works perfectly. The homely atmosphere, combined with extraordinary staff service, enhances the overall guest experience.
The staff at Hotel Lex are frequently commended for their exceptional service and warm demeanor. Reviews highlight the team as incredibly helpful, friendly and accommodating, often going out of their way to ensure guest comfort. Their attentiveness, patience and extraordinary care make a significant positive impact, contributing to a personalized and welcoming stay.
Parking is another strong point for Hotel Lex with convenient options available directly at the hotel, including a reserved double garage for a small fee. Guests appreciate the affordability and ease of access provided by the garage spaces, making up for the limited free street parking.
Guests also speak highly of the comfortable beds, often describing them as super comfortable. The high-quality mattresses provide a restful sleep, contributing to the overall positive experience at Hotel Lex, despite occasional mentions of squeaky beds.
In summary, Hotel Lex stands out for its central yet tranquil location, commendable breakfast, spacious and clean rooms, exceptional cleanliness, extraordinary staff service, convenient parking options and comfortable beds. Together, these qualities make it a favored choice for travelers visiting Hagen. Show more
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Hotel with Parking
Hotel Lex offers a spacious and secure car park facility on-site. The car park is well-lit and monitored by CCTV cameras, providing added security.
3-Star Hotel
Hotel Lex is noted for its convenient amenities, including complimentary Wi-Fi and an on-site restaurant. It is located steps from Theater Hagen and offers a complimentary buffet breakfast.
Dog Friendly Hotel
Room Types
Economy Single RoomThe single room includes a private bathroom equipped with a bath, a shower and a hairdryer. This single room features a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 1 bed.
Large Double RoomA seating area with a flat-screen TV, a desk and a private bathroom are offered in this double room.
Superior Single RoomA seating area with a flat-screen TV, a desk and a private bathroom are provided in this single room. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Hotel Lex boasts a prime location that appeals to many guests, being right in the heart of Hagen's city center. Its proximity to key attractions, including the theater and the pedestrian zone, makes it convenient for visitors looking to explore the city. The hotel is also easily accessible from the A1 motorway and is just a short walk from the train station, making travel straightforward for guests. Despite its central setting, the hotel enjoys a peaceful and quiet atmosphere, ensuring a comfortable stay.
Parking is available near the hotel, a valuable amenity for those driving into the city. Guests frequently highlight the ease of reaching the hotel and appreciate how close it is to public transport options and main attractions. The location's combination of accessibility and tranquility is particularly noted, as it provides both convenience and a restful environment.
Furthermore, the hotel's clean and comfortable accommodations, paired with the friendly and warm-hearted staff, enhance the overall experience. Whether visiting for business or leisure, Hotel Lex's central and well-connected location stands out as a significant advantage, making it a favored choice for travelers exploring Hagen.
Breakfast
Hotel Lex offers a commendable breakfast experience, praised for its good variety and quality. Guests enjoyed an abundant and healthy breakfast that is both delicious and hearty, often noting the availability of gluten-free options upon request. The breakfast is described as simple but complete, freshly prepared and satisfying.
Although there are comments about the selection being limited and suggestions for a bit more variety, the overall sentiment leans toward positive experiences with more than sufficient offerings. The breakfast buffet is noted for its plentiful and diverse range with some guests highlighting the inclusion of lunch packages and early service starting at 6:30 AM.
Despite a few mentions of the breakfast being basic and calls for certain items like eggs and green tea, most guests found the breakfast to be of good value for money, nicely arranged and very tasty. The service accompanying breakfast is frequently lauded as exemplary, contributing to an enjoyable start to the day.
Rooms
The guest reviews for Hotel Lex paint a clear picture of spacious and well-furnished accommodations. The rooms are consistently described as large, clean and comfortable. Guests appreciated the ample space, finding the rooms to be generous in size with some even including a living area and additional furniture like desks and tables with chairs. The cleanliness of the rooms did not go unnoticed, adding to the overall positive experience. The quiet atmosphere, when the room faced a side street, contributed to a tranquil stay, although some guests reported morning noise when the room faced the main street. Traditional style and a sense of time standing still add a charming, nostalgic touch to the hotel. The helpful staff further enhanced the stay, making Hotel Lex a well-rounded choice for travelers.
Beds
Hotel Lex boasts a reputation for providing a comfortable sleeping experience for its guests with many praising the beds as super comfortable and very comfortable. The mattresses are described as good and the beds are generally acknowledged to be fine or reasonably comfortable. Some guests highlighted that they slept so well they almost missed breakfast, an indicator of the restful sleep provided by the well-regarded bedding in spacious rooms. While there were occasional mentions of beds that squeaked, the overall consensus points to a high level of comfort in Hotel Lex's accommodations.
Cleanliness
Hotel Lex is frequently praised for its exceptional cleanliness. Guests consistently highlight the spotless condition of the amenities with rooms that are both clean and spacious. Despite the hotel's older building, it maintains a high standard of cleanliness throughout. Reviewers appreciate the tidy and well-maintained rooms, describing them as functionally furnished and tastefully decorated.
The friendly and helpful staff contribute significantly to the positive experience, often being noted as extraordinarily nice. Visitors feel welcomed by the homely atmosphere created by the combination of cleanliness and accommodating service.
Functionality is another strong point with everything in the hotel working perfectly, including the showers. Guests also mention enjoying a very good breakfast buffet, further adding to their overall satisfaction. While some note that the rooms and bathrooms are outdated, their cleanliness is unwaveringly commended.
Staff
When it comes to the staff at Hotel Lex, guest reviews consistently highlight their exceptional service and warm demeanor. Visitors describe the team as incredibly helpful, friendly and accommodating. The staff's kindness and attentiveness leave a lasting impression with many noting how polite and supportive the employees are. The reception remains staffed until relatively late in the evening, ensuring that guests feel well-cared for at all times. Words like 'warm-hearted,' 'attentive,' and 'extraordinary care' frequently appear in the reviews, underscoring the personalized and positive experience provided by the team at Hotel Lex. Whether it's their patience in handling translations or their constant attention, the staff's dedication to making guests feel welcomed and comfortable is a recurrent theme.
Parking
Hotel Lex offers convenient parking options for its guests with parking available directly at the hotel. A double garage can be reserved for an additional fee of €5 per day, providing excellent value for money. There's also a large parking garage around the corner that's open 24 hours, making it easy for guests to access their vehicles at any time.
While street parking near the hotel is very limited and can be tense, the available garage spaces are a reliable alternative. Guests appreciate the private and charged parking spaces, which come highly recommended due to their affordability and convenience.
Overall, despite the limited free parking options in the area, Hotel Lex compensates by offering reasonably priced garage spaces, ensuring a stress-free parking experience for its visitors.
No, Hotel Lex doesn't have any pool.
No, a spa isn't available at Hotel Lex.
Yes, Hotel Lex welcomes dogs.
Yes, parking facilities are available at Hotel Lex.