The Marriott Port-au-Prince Hotel is a great choice for your stay in Port-au-Prince. Guests rave about the elaborate breakfast buffet with delicious American and Caribbean options. The staff is incredibly welcoming and friendly, swiftly responding to guests' needs. The hotel boasts great facilities, including excellent WiFi and shower pressure and even provides a driver for an additional charge. While some guests encountered a few issues with bad attitudes among some staff members and a delayed response time when calling for service, overall, the customer service of the staff was excellent. Guests appreciate the daily room cleaning and all-around services, making Marriott Port-au-Prince Hotel a fantastic choice for your stay.
Hotel in Cap-HaitienNord > le Cap Haitien > Cap Haitien
6.7
Rated
From $69
$
+6
Info
Summary of reviews
Habitation Des Lauriers is a hillside retreat that captivates guests with its breathtaking panoramic views over Cap-Haïtien and the surrounding bay. Its prime location offers stunning vistas that immerse visitors in the natural beauty of the cityscape and nearby mountains, making the journey up a challenging road worthwhile. The hotel is further enhanced by the professionalism and friendliness of its staff, ensuring that guests feel welcome and valued throughout their stay.
The breakfast experience is generally well-received, offering delicious continental options with a touch of Haitian influence, served elegantly and at good value, thanks to the attentive service. While some guests desire more ample portions and varied choices, the breakfast remains a delightful start to the day.
Room experiences at Habitation Des Lauriers vary, with comfort and coziness highlighted in several accommodations, featuring clean environments and stunning ocean views from spacious patios. On the downside, some rooms are criticized for being small and basic, presenting issues with cleanliness and amenities. Despite these drawbacks, the dedicated customer service staff help mitigate inconvenience, contributing positively to guest experiences.
Cleanliness is a strong point at the hotel, with most guests appreciating the well-maintained environment, both in rooms and communal areas. Although some areas require more thorough cleaning, the general hygiene levels are commendable.
The staff leaves a remarkable impression with their exceptional kindness and professionalism. Their readiness to assist, along with their courteous and accommodating approach, enhances the overall guest experience. The staff's dedication ensures that visitors feel genuinely cared for, making Habitation Des Lauriers a welcoming and memorable destination.