Fujiya Hotel
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Summary of reviewsFujiya Hotel consistently receives high praise from its guests, creating a harmonious blend of historical charm and modern comfort. Located in a stunning setting close to Mount Fuji, Lake Ashi and various local attractions, it serves as an excellent base for exploring the Hakone region. The hotel's beautiful surroundings, lush views, proximity to hiking trails and strategic location near Miyanoshita station and the Hotel Mae bus stop make it convenient for travel.
Guests are enchanted by the hotel's historical ambiance and its beautiful, scenic vistas. The lush gardens and tranquil atmosphere, despite its main street location, offer a peaceful retreat. Moreover, the blend of remarkable facilities and exceptional service ensures a comfortable and memorable stay.
Breakfast at Fujiya Hotel is lauded for its fantastic selection and high quality, featuring both Japanese and Western cuisine served in elegant surroundings. Guests appreciate the variety, delicious meals and attentive service with standout items being smoothies, Greek yogurt and fresh juice. Though some suggest minor improvements in portion sizes and the efficiency of service, the overall breakfast experience is highly memorable.
Dinner also receives acclaim with guests enjoying both Japanese and Western dishes that are beautifully presented and satisfyingly delicious. The luxurious ambiance and attentive staff in the hotel's dining settings add to the appeal. Despite high prices and the necessity of reservations, the quality of food and dining experience is worth the expense for many guests.
The rooms at Fujiya Hotel are characterized by their spaciousness and comfort, even among budget options. Descriptions such as beautifully decorated and clean are common with guests appreciating the comfortable beds, detailed amenities and lovely views of mountains or gardens. A few minor drawbacks include occasional damp smells or less appealing views, but overall, the rooms provide an exceptional stay.
Cleanliness is another strong point with guests frequently highlighting the spotless rooms, well-maintained facilities and impeccable service. Minor issues such as dust or dried rice are rare exceptions in an otherwise pristine environment. The hotel's beautiful and well-maintained garden further enhances the serene atmosphere.
The staff's exceptional service and attentiveness significantly enhance the guest experience. Guests praise the helpfulness, kindness and responsiveness of the team, noting the warm and welcoming atmosphere. Occasional criticisms about less friendly staff do not overshadow the general consensus of excellent service.
The hotel's free, fast and strong WiFi ensures consistent connectivity, while the modern pool area, including both indoor and outdoor options, provides a relaxing experience despite some minor maintenance concerns. Free on-site parking and EV charging stations add to the convenience for traveling guests.
Lastly, the beds receive mixed feedback with many guests finding them very comfortable and appreciating the option between soft and firm pillows. Some, however, found the beds too firm. Yet, the overall sentiment leans towards positive with many guests experiencing a good night's sleep.
Overall, Fujiya Hotel delivers a noteworthy experience, blending old-world charm with modern amenities and consistently achieving high standards in service, cleanliness and comfort.
Categories
Guests are enchanted by the hotel's historical ambiance and its beautiful, scenic vistas. The lush gardens and tranquil atmosphere, despite its main street location, offer a peaceful retreat. Moreover, the blend of remarkable facilities and exceptional service ensures a comfortable and memorable stay.
Breakfast at Fujiya Hotel is lauded for its fantastic selection and high quality, featuring both Japanese and Western cuisine served in elegant surroundings. Guests appreciate the variety, delicious meals and attentive service with standout items being smoothies, Greek yogurt and fresh juice. Though some suggest minor improvements in portion sizes and the efficiency of service, the overall breakfast experience is highly memorable.
Dinner also receives acclaim with guests enjoying both Japanese and Western dishes that are beautifully presented and satisfyingly delicious. The luxurious ambiance and attentive staff in the hotel's dining settings add to the appeal. Despite high prices and the necessity of reservations, the quality of food and dining experience is worth the expense for many guests.
The rooms at Fujiya Hotel are characterized by their spaciousness and comfort, even among budget options. Descriptions such as beautifully decorated and clean are common with guests appreciating the comfortable beds, detailed amenities and lovely views of mountains or gardens. A few minor drawbacks include occasional damp smells or less appealing views, but overall, the rooms provide an exceptional stay.
Cleanliness is another strong point with guests frequently highlighting the spotless rooms, well-maintained facilities and impeccable service. Minor issues such as dust or dried rice are rare exceptions in an otherwise pristine environment. The hotel's beautiful and well-maintained garden further enhances the serene atmosphere.
The staff's exceptional service and attentiveness significantly enhance the guest experience. Guests praise the helpfulness, kindness and responsiveness of the team, noting the warm and welcoming atmosphere. Occasional criticisms about less friendly staff do not overshadow the general consensus of excellent service.
The hotel's free, fast and strong WiFi ensures consistent connectivity, while the modern pool area, including both indoor and outdoor options, provides a relaxing experience despite some minor maintenance concerns. Free on-site parking and EV charging stations add to the convenience for traveling guests.
Lastly, the beds receive mixed feedback with many guests finding them very comfortable and appreciating the option between soft and firm pillows. Some, however, found the beds too firm. Yet, the overall sentiment leans towards positive with many guests experiencing a good night's sleep.
Overall, Fujiya Hotel delivers a noteworthy experience, blending old-world charm with modern amenities and consistently achieving high standards in service, cleanliness and comfort.
Luxury Ryokan
A classic resort hotel with a rich history and traditional Japanese architecture. It offers luxury suites and features natural hot spring baths.
Historic Ryokan
Established in 1878 in Hakone, Fujiya Hotel is one of Japan's oldest Western-style hotels. It embodies Japan's adoption of Western styles during the Meiji Restoration, blending Eastern and Western influences seamlessly. The hotel features iconic red-roofed annexes and lush, century-old gardens.
Ryokan for Honeymoon
Fujiya Hotel is a historic hotel in Hakone with classic architecture and beautiful gardens, offering a unique and romantic atmosphere for couples. The hotel features various dining options and a serene environment, perfect for a memorable honeymoon.
Romantic Ryokan
The Fujiya Hotel exudes historic charm and romantic elegance, nestled in the scenic beauty of Hakone. Its classic design, lush gardens, and hot spring baths provide couples with a serene and intimate escape.
Ryokan with Swimming Pool
The hotel offers both indoor and outdoor pools set within amazing gardens. It provides comfortable areas to relax and enjoy the scenery. There is also a spa offering massages, body treatments and facials.
Heated Pool Indoor Pool Pool Lap Lanes
Name of the pool: INDOOR POOL
Location of the pool: Indoor pool
Is it a pool of special type?
Show more... Heated pool
Ryokan with Parking
Fujiya Hotel provides parking facilities for guests exploring Hakone. The hotel's parking area is convenient for visitors driving to the area, allowing easy access to the hotel and nearby attractions.
EV charging stations
Accessible Ryokan
Fujiya Hotel is generally mentioned as being wheelchair accessible. Specific details regarding dedicated accessible rooms or the extent of barrier-free features within the hotel were not available.
Ryokan with EV Charging Stations
This historic hotel provides two Normal EV chargers, combining a classic stay experience with modern charging facilities. Use of the chargers is paid.
5-Star Ryokan
A historic 5-star hotel in Hakone with over 140 years of history, recently renovated to combine classic charm with modern luxury. Features beautiful gardens, indoor/outdoor pools, and multiple restaurants.
Ryokan with Pool Lap Lanes
Cited as one of the best hotels with pool lap lanes in Japan. More information is needed to confirm the exact specifications of the pool.
Ryokan with Indoor Pool
Home to what is said to be Japan's first hotel indoor pool, this facility uses natural hot spring water from Hakone/Miyanoshita. The pool offers a classical atmosphere for a unique and relaxing swimming experience.
Ryokan with Heated Pool
This historic ryokan offers guests a heated indoor pool in addition to its hot spring baths, providing options for relaxation and swimming.
Guest Reviews
Nestled in a stunning location, Fujiya Hotel boasts a fantastic positioning that garners high praise from its guests. The hotel is superbly situated close to Mount Fuji, Lake Ashi and several local attractions, making it an ideal base for exploring the Hakone region. Its proximity to Miyanoshita station on the Hakone Tozan Rail and the Hotel Mae bus stop adds to its convenience, allowing guests easy access to different parts of Hakone, including hiking trails, natural parks and local valleys.
The hotel's setting is described as beautiful with lush views and a peaceful atmosphere despite being located on the main street of Hakone. Its garden and surrounding greenery provide a tranquil escape and the location halfway up the mountain offers wonderful scenic vistas. Guests find the geographical conditions to be superior, making it convenient to navigate the area, whether by train or bus.
Moreover, Fujiya Hotel offers a unique charm as it is steeped in history, being one of the oldest hotels in Japan. Many have appreciated its general ambiance, character and the time-travel feel through the history of Japan. The hotel itself is a beautiful mountain gem with remarkable facilities and services, ensuring a comfortable stay for visitors.
However, some guests have noted challenges such as congestion on surrounding roads and difficulties during rainy days. Despite these minor inconveniences, the overall consensus is that Fujiya Hotel's exceptional location and the convenience of nearby transit options make it a fantastic choice for travelers looking to explore Hakone.
Whether lounging in the serene gardens, enjoying the onsen with incredible views or embarking on a hike in the national park, Fujiya Hotel offers a memorable and convenient experience imbued with history and natural beauty.
The breakfast experience at Fujiya Hotel is often praised for its excellence, offering a fantastic selection of both Japanese and Western cuisine. Guests consistently highlight the delicious and high-quality meals, served in stunning and elegant surroundings. The beautiful and impressive breakfast hall enhances the dining experience, creating a wonderful atmosphere to start the day. Many reviews appreciate the variety of dishes available with some guests enjoying the Japanese breakfast at Kikka-So and others delighted by the Western options.
Service during breakfast is generally of great quality with attentive staff ensuring a comfortable and enjoyable meal. Smoothies, Greek yogurt and fresh juice are commonly mentioned as standout items. Despite the overwhelmingly positive feedback, a few guests noted that portions could be small and that the breakfast can be expensive. Additionally, some found the portions to be a bit light for the price and a couple of reviews mentioned no refills on drinks.
Overall, Fujiya Hotel's breakfast is described as an amazing and meticulously orchestrated experience, though some minor improvements could be made in terms of portion sizes and efficiency of service. The combination of delicious food, diverse options and a beautiful setting makes breakfast at Fujiya Hotel a highly memorable part of the stay.
The dining experience at the Fujiya Hotel has received high praise for its quality and superb presentation. Reviewers often highlight the excellent cuisine found in both the Japanese and Western-style restaurants with many describing their meals as delicious, beautifully presented and satisfying in terms of taste and service. Guests particularly enjoyed the Western meals and the exquisite Kikka-so dinners, noting that dishes were thoughtfully prepared and included delightful vegetarian offerings.
The hotel's settings, including the Cascade restaurant and the French dining room, were commended for their luxurious ambiance and attentive staff, enhancing the overall dining experience. Some diners mentioned that the traditional Japanese and Western breakfast served in elegant, classic settings added to the appeal of their stay.
However, there were some notable drawbacks. Guests often mentioned the high prices with several finding the cost to be excessive relative to the portion sizes and overall experience. Some reviewers also encountered challenges with restaurant availability, stressing the importance of making reservations in advance. Limited options and early restaurant closing times led a few guests to seek alternatives outside the hotel, despite difficulties finding nearby dining options.
Despite these concerns, many guests found the quality of food and the luxurious atmosphere of the dining rooms to be worth the expense, making the overall dining experience memorable and enjoyable.
The rooms at Fujiya Hotel receive high praise from guests for their spaciousness and comfort. Visitors frequently note that even the budget rooms offer a special experience with descriptions such as huge, beautifully decorated and clean being common. Many guests appreciated the comfortable beds and the overall cleanliness and calm atmosphere of the rooms. The hotel offers a variety of room options, including suites and rooms with hot spring baths, which add to the luxurious experience.
Some rooms provide lovely views of mountains or gardens, though not all views are as appealing with a few guests noting views of walls or electrical containers. The modern facilities and well-maintained furnishings add to the positive experience, creating a welcoming and well-equipped environment. Guests also appreciated the detailed amenities provided in the rooms, including green tea and hot water.
However, a minority of reviews mention some drawbacks, such as rooms needing updating, the occasional damp smell and isolated complaints about room location or view. Despite these minor issues, the overall sentiment is that the rooms at Fujiya Hotel are incredibly comfortable, spacious and worth experiencing for those visiting the area. The blend of old-world charm and modern amenities make for an exceptional stay, complemented by excellent service and hospitality.
Fujiya Hotel's beds receive a mixture of feedback with many guests praising their comfort. Descriptions such as very comfortable and most comfortable bed I have ever slept in are frequently mentioned, highlighting the generally positive sentiment about the bedding. More than a handful of reviewers noted that the beds were very comfortable and the option to choose between soft and firm pillows was appreciated by guests seeking personalized comfort.
However, there were comments about the beds being too firm or hard with some guests comparing them to concrete or describing them as stiff. Despite these remarks, the overall impression leans towards the beds being comfortable, given the repeated positive feedback.
Additional observations noted that the bedding provided a good night's sleep with mentions of comfortable beds and fantastic sleep experiences contributing to memorable stays. On the downside, some guests mentioned an uneven mattress or bedding issues on ECO cleaning days when beds weren’t made. Despite these minor drawbacks, the overall consensus is that Fujiya Hotel provides beds that contribute significantly to a restful experience for most guests.
Fujiya Hotel has consistently impressed guests with its high standards of cleanliness and meticulous maintenance. Visitors frequently praise the hotel for its clean and comfortable rooms, noting that both the rooms and common areas are kept spotless. Many have commented on the exceptional cleanliness of the onsen and public baths, which are spacious and well-maintained. The impeccable service and attention to detail contribute to an overall environment that is both clean and calm.
Guests have highlighted the clean and crisp design of the rooms, which are described as beautifully maintained and offering stunning views. The overall indoor environment is orderly and well-organized, creating a sense of comfort and tranquility. Super-clean facilities, helpful and friendly staff further enhance the experience.
Though a few guests mentioned minor cleanliness issues, such as dust on stair carpets or finding dried rice under a table, these seemed to be rare exceptions in an otherwise spotless establishment. The hotel is admired for its beautiful and well-maintained garden, adding to the serene and pristine atmosphere.
In summary, Fujiya Hotel provides an exceptionally clean experience for its guests with spotless rooms, well-maintained facilities and excellent service, making it a top choice for travelers seeking comfort and impeccable hygiene.
The staff at Fujiya Hotel have garnered an overwhelmingly positive response from guests, frequently praised for their exceptional service and attentiveness. Many reviews highlight the top-notch service and professionalism with staff being described as helpful, kind and responsive. Guests have noted the warm and welcoming atmosphere created by the team, making them feel truly cared for throughout their stay.
The front desk staff is often mentioned as particularly helpful and kind, assisting with various needs such as dinner reservations and tour guidance. The concierge and bellmen also receive high marks for their courteous and efficient service. Even small details, such as specific greetings and attentiveness to guest needs, are noted as standout aspects of the hospitality provided.
However, not all feedback was universally positive. Some guests reported encounters with less friendly or somewhat condescending staff, particularly at the reception and restaurant areas. Despite these occasional criticisms, the overall consensus remains that the staff's friendliness, politeness and professionalism significantly enhance the guest experience.
In every interaction, from check-in to check-out, the staff's dedication to providing excellent service is evident, contributing to the hotel's reputation as a top choice for travelers seeking exceptional and attentive hospitality.
The WiFi at Fujiya Hotel receives favorable remarks from guests, who describe it as great, free, fast and strong. It is available throughout the property, ensuring consistent connectivity in various areas. While a few reviews suggest room for improvement, the overall sentiment indicates that the WiFi service is reliable and satisfactory for most visitors.
Fujiya Hotel offers a modern and thoughtfully designed pool area featuring both indoor and outdoor pools. Guests have particularly praised the indoor pool, describing it as divine and wonderful, though some noted it can be a bit cool. The outdoor pool also seems to leave a good impression. The hotel is equipped with a comprehensive wellness area that includes a gym and a spa, supervised by the attentive Ms. Kumiko, ensuring a relaxing experience.
The facilities are not without criticism; some guests mentioned that the swimming pool is small and noticed issues such as mould and rust on the radiators, along with some corrosion on the tiles at the waterline. Despite these points, the heated pool and the general aesthetics of the pool area contribute positively to the overall guest experience.
The hotel also excels in other areas with large, spacious rooms and delightful gardens, further enhancing the ambiance of relaxation. The meals offered are delicious and reasonably priced, although some guests found the portions to be on the smaller side. The staff have been commended for their fantastic service, particularly when addressing any issues or requests made by guests.
Overall, Fujiya Hotel's pool area is well-regarded, particularly for its indoor pool and supportive amenities that cater to both relaxation and fitness.
Fujiya Hotel offers a convenient and hassle-free parking experience for its guests. With free parking available on-site, travelers can easily park their vehicles without any additional cost. The parking lot is well-maintained and guests have noted that the process is both easy and convenient. Additionally, the attentive parking staff provide exceptional service, even going as far as to clear snow off car windows during winter, further enhancing the overall guest experience. The availability of parking at the hotel limits the necessity of finding alternative solutions, ensuring a more comfortable and straightforward stay.
Fujiya Hotel offers convenient EV charging stations onsite, which several guests found valuable. The presence of these charging options ensures that electric vehicle owners can easily power their cars during their stay. Guests appreciated the helpfulness of the staff in facilitating access to both rooms and the EV charging stations. However, it was noted that additional charging stations would be beneficial to accommodate more guests simultaneously. Overall, the availability of EV charging is a notable feature, contributing to the hotel’s appeal for those traveling with electric vehicles.
Fujiya Hotel consistently delivers a definite four-star experience, often eclipsing other similar establishments in the area. Guests have labeled their stay as an exceptional experience, thanks to the high-quality products and many facilities provided. The hotel's location is praised for its proximity to various restaurants, adding to its convenience. Reviews highlight the excellent breakfast and amenities offered, adding to the overall charm of Japan that the hotel exhibits. Service at Fujiya Hotel is repeatedly described as kind, polite and exceptional, demonstrating a commitment to high standards. The rating of 4.5/5 reflects the satisfaction of guests who appreciate the perfect and precise service provided. Overall, Fujiya Hotel stands out as one of the best in its category, leaving guests eager to return.
The Fujiya Hotel features a highly regarded heated pool, providing guests with a warm and inviting experience. Visitors have expressed great satisfaction with not only the heated pool but also the hot springs available on-site. These amenities contribute to the overall quality and service of the hotel's facilities, ensuring a relaxing and enjoyable stay. Whether enjoying the indoor pool or the heated onsen, guests find the warm water offerings of the Fujiya Hotel to be a standout feature.
Fujiya Hotel's indoor pool has received high praise from guests for its beauty and overall pleasantness. The pool area is noted to be thoroughly clean, contributing to a positive and enjoyable experience. Many guests found the indoor pool to be great with some even describing it as divine. Refreshments, such as cold drinks or meals, are conveniently provided after swimming, enhancing the relaxation experience. While the pool area is generally well-received, a few comments mention that the water can be a bit cool and some believe the space could benefit from slight renovations. Despite these minor points, the indoor pool at Fujiya Hotel remains a highlight for many visitors.
Fujiya Hotel, nestled in the picturesque Hakone region, stands as a testament to Japan's illustrious history. With its classic and serene buildings, it offers a rich tapestry of traditional and Western-style elements that seamlessly merge Japan's cultural heritage with influences from the Meiji Restoration era. Guests are captivated by its beautifully designed foyers, rooms and well-preserved architecture, which exude a sense of historic charm and old-world elegance.
The hotel is often likened to a life-size museum, allowing guests to time travel through its 144-year legacy. Its impressive historic buildings and gardens provide a fascinating glimpse into the past and the authentic atmosphere makes for a truly unique experience. The solid structure and beautiful classic design reflect a grand history, creating a space that is both tranquil and steeped in tradition.
While some aspects of the hotel may feel dated, its overall presentation respects and celebrates its storied past. The Fujiya Hotel is not merely a place to stay but an immersive historical experience where the glory of past gilded ages comes to life. Renowned for its serene onsen and beautiful surroundings, guests frequently commend the friendly and helpful staff, further enhancing its reputation as a high-class establishment enriched with tradition and history.
For those seeking to explore Japan's rich cultural background in a luxurious and authentic setting, Fujiya Hotel remains a stunning gem that is absolutely recommendable. Its blend of historical architecture and top-notch service continues to thrive, making it a cherished destination for history enthusiasts and travelers alike.
Fujiya Hotel offers an exceptional experience for honeymooners, making it the perfect place for such a memorable milestone. The hotel provides luxurious accommodations and romantic gardens that create an ideal setting for couples. Guests have also found it to be quality among honeymoon hotels, whether celebrating their honeymoon or anniversaries with instances of guests commemorating their 40th and 50th wedding anniversaries.
The beautifully detailed rooms and special touches like champagne offerings enhance the romantic atmosphere. Dining experiences at the hotel include both dinner and lunch with a nice room complementing the overall stay. For those wanting to indulge a bit more, selections such as a 15-year-old single malt whiskey are available. All of these factors contribute to making a stay at Fujiya Hotel a cherished and unforgettable experience for honeymooners and those celebrating significant anniversaries alike.
Nestled in the picturesque region of Hakone, Fujiya Hotel offers an opulent retreat that marries history and luxury. Renowned for its grand architecture and exquisite attention to detail, this stunning old hotel provides a perfect blend of luxurious tradition and sophisticated modernity. The accommodations are spacious and adorned with a luxurious feel, ensuring guests are enveloped in comfort from the moment they arrive. The private onsen and beautiful gardens further enhance the serene and relaxing atmosphere of this high-class establishment.
Guests are treated to excellent customer service and meticulous attention to their needs, making their stay truly exceptional. The hotel's Japanese restaurant offers very good meals, contributing to the overall high-end dining experience. Full of old-world charm, the hotel maintains its luxurious ambiance while offering modern amenities and well-kept facilities.
Whether lounging in the comfortable spaces, enjoying the luxurious spa, or taking in the rich history that pervades the hotel, visitors find it difficult to leave this grand property. The culmination of these factors makes Fujiya Hotel not just a place to stay, but a high-level, memorable experience worth indulging in.
Fujiya Hotel offers a highly romantic experience, often described as a very special and magical place perfect for couples. The ambiance is wonderful, making it an ideal setting for a romantic trip or even a wedding anniversary. Guests have enjoyed beautiful rooms and luxurious time, feeling particularly grand in their accommodations. The hotel's quiet and peaceful atmosphere, surrounded by stunning gardens and mountains in the serene neighborhood of Miyanoshita, enhances its charm.
The hospitality is notably good, contributing to a pleasant and relaxing stay. For those seeking privacy or quiet time, Fujiya Hotel stands out as a great choice. Its bathhouse is praised for cleanliness and ease of use, adding to the comfort and relaxation. Overall, the combination of luxurious history, special ambiance and splendid views makes Fujiya Hotel a perfect location for a romantic getaway, leaving guests with memorable experiences.
Location Show Map
Location
The hotel's setting is described as beautiful with lush views and a peaceful atmosphere despite being located on the main street of Hakone. Its garden and surrounding greenery provide a tranquil escape and the location halfway up the mountain offers wonderful scenic vistas. Guests find the geographical conditions to be superior, making it convenient to navigate the area, whether by train or bus.
Moreover, Fujiya Hotel offers a unique charm as it is steeped in history, being one of the oldest hotels in Japan. Many have appreciated its general ambiance, character and the time-travel feel through the history of Japan. The hotel itself is a beautiful mountain gem with remarkable facilities and services, ensuring a comfortable stay for visitors.
However, some guests have noted challenges such as congestion on surrounding roads and difficulties during rainy days. Despite these minor inconveniences, the overall consensus is that Fujiya Hotel's exceptional location and the convenience of nearby transit options make it a fantastic choice for travelers looking to explore Hakone.
Whether lounging in the serene gardens, enjoying the onsen with incredible views or embarking on a hike in the national park, Fujiya Hotel offers a memorable and convenient experience imbued with history and natural beauty.
Breakfast
Service during breakfast is generally of great quality with attentive staff ensuring a comfortable and enjoyable meal. Smoothies, Greek yogurt and fresh juice are commonly mentioned as standout items. Despite the overwhelmingly positive feedback, a few guests noted that portions could be small and that the breakfast can be expensive. Additionally, some found the portions to be a bit light for the price and a couple of reviews mentioned no refills on drinks.
Overall, Fujiya Hotel's breakfast is described as an amazing and meticulously orchestrated experience, though some minor improvements could be made in terms of portion sizes and efficiency of service. The combination of delicious food, diverse options and a beautiful setting makes breakfast at Fujiya Hotel a highly memorable part of the stay.
Dinner
The hotel's settings, including the Cascade restaurant and the French dining room, were commended for their luxurious ambiance and attentive staff, enhancing the overall dining experience. Some diners mentioned that the traditional Japanese and Western breakfast served in elegant, classic settings added to the appeal of their stay.
However, there were some notable drawbacks. Guests often mentioned the high prices with several finding the cost to be excessive relative to the portion sizes and overall experience. Some reviewers also encountered challenges with restaurant availability, stressing the importance of making reservations in advance. Limited options and early restaurant closing times led a few guests to seek alternatives outside the hotel, despite difficulties finding nearby dining options.
Despite these concerns, many guests found the quality of food and the luxurious atmosphere of the dining rooms to be worth the expense, making the overall dining experience memorable and enjoyable.
Rooms
Some rooms provide lovely views of mountains or gardens, though not all views are as appealing with a few guests noting views of walls or electrical containers. The modern facilities and well-maintained furnishings add to the positive experience, creating a welcoming and well-equipped environment. Guests also appreciated the detailed amenities provided in the rooms, including green tea and hot water.
However, a minority of reviews mention some drawbacks, such as rooms needing updating, the occasional damp smell and isolated complaints about room location or view. Despite these minor issues, the overall sentiment is that the rooms at Fujiya Hotel are incredibly comfortable, spacious and worth experiencing for those visiting the area. The blend of old-world charm and modern amenities make for an exceptional stay, complemented by excellent service and hospitality.
Beds
However, there were comments about the beds being too firm or hard with some guests comparing them to concrete or describing them as stiff. Despite these remarks, the overall impression leans towards the beds being comfortable, given the repeated positive feedback.
Additional observations noted that the bedding provided a good night's sleep with mentions of comfortable beds and fantastic sleep experiences contributing to memorable stays. On the downside, some guests mentioned an uneven mattress or bedding issues on ECO cleaning days when beds weren’t made. Despite these minor drawbacks, the overall consensus is that Fujiya Hotel provides beds that contribute significantly to a restful experience for most guests.
Cleanliness
Guests have highlighted the clean and crisp design of the rooms, which are described as beautifully maintained and offering stunning views. The overall indoor environment is orderly and well-organized, creating a sense of comfort and tranquility. Super-clean facilities, helpful and friendly staff further enhance the experience.
Though a few guests mentioned minor cleanliness issues, such as dust on stair carpets or finding dried rice under a table, these seemed to be rare exceptions in an otherwise spotless establishment. The hotel is admired for its beautiful and well-maintained garden, adding to the serene and pristine atmosphere.
In summary, Fujiya Hotel provides an exceptionally clean experience for its guests with spotless rooms, well-maintained facilities and excellent service, making it a top choice for travelers seeking comfort and impeccable hygiene.
Staff
The front desk staff is often mentioned as particularly helpful and kind, assisting with various needs such as dinner reservations and tour guidance. The concierge and bellmen also receive high marks for their courteous and efficient service. Even small details, such as specific greetings and attentiveness to guest needs, are noted as standout aspects of the hospitality provided.
However, not all feedback was universally positive. Some guests reported encounters with less friendly or somewhat condescending staff, particularly at the reception and restaurant areas. Despite these occasional criticisms, the overall consensus remains that the staff's friendliness, politeness and professionalism significantly enhance the guest experience.
In every interaction, from check-in to check-out, the staff's dedication to providing excellent service is evident, contributing to the hotel's reputation as a top choice for travelers seeking exceptional and attentive hospitality.
Wi-Fi
Pool
The facilities are not without criticism; some guests mentioned that the swimming pool is small and noticed issues such as mould and rust on the radiators, along with some corrosion on the tiles at the waterline. Despite these points, the heated pool and the general aesthetics of the pool area contribute positively to the overall guest experience.
The hotel also excels in other areas with large, spacious rooms and delightful gardens, further enhancing the ambiance of relaxation. The meals offered are delicious and reasonably priced, although some guests found the portions to be on the smaller side. The staff have been commended for their fantastic service, particularly when addressing any issues or requests made by guests.
Overall, Fujiya Hotel's pool area is well-regarded, particularly for its indoor pool and supportive amenities that cater to both relaxation and fitness.
Parking
EV charging stations
4 Star
Heated Pool
Indoor Pool
Historic
The hotel is often likened to a life-size museum, allowing guests to time travel through its 144-year legacy. Its impressive historic buildings and gardens provide a fascinating glimpse into the past and the authentic atmosphere makes for a truly unique experience. The solid structure and beautiful classic design reflect a grand history, creating a space that is both tranquil and steeped in tradition.
While some aspects of the hotel may feel dated, its overall presentation respects and celebrates its storied past. The Fujiya Hotel is not merely a place to stay but an immersive historical experience where the glory of past gilded ages comes to life. Renowned for its serene onsen and beautiful surroundings, guests frequently commend the friendly and helpful staff, further enhancing its reputation as a high-class establishment enriched with tradition and history.
For those seeking to explore Japan's rich cultural background in a luxurious and authentic setting, Fujiya Hotel remains a stunning gem that is absolutely recommendable. Its blend of historical architecture and top-notch service continues to thrive, making it a cherished destination for history enthusiasts and travelers alike.
Honeymoon
The beautifully detailed rooms and special touches like champagne offerings enhance the romantic atmosphere. Dining experiences at the hotel include both dinner and lunch with a nice room complementing the overall stay. For those wanting to indulge a bit more, selections such as a 15-year-old single malt whiskey are available. All of these factors contribute to making a stay at Fujiya Hotel a cherished and unforgettable experience for honeymooners and those celebrating significant anniversaries alike.
Luxury
Guests are treated to excellent customer service and meticulous attention to their needs, making their stay truly exceptional. The hotel's Japanese restaurant offers very good meals, contributing to the overall high-end dining experience. Full of old-world charm, the hotel maintains its luxurious ambiance while offering modern amenities and well-kept facilities.
Whether lounging in the comfortable spaces, enjoying the luxurious spa, or taking in the rich history that pervades the hotel, visitors find it difficult to leave this grand property. The culmination of these factors makes Fujiya Hotel not just a place to stay, but a high-level, memorable experience worth indulging in.
Romantic
The hospitality is notably good, contributing to a pleasant and relaxing stay. For those seeking privacy or quiet time, Fujiya Hotel stands out as a great choice. Its bathhouse is praised for cleanliness and ease of use, adding to the comfort and relaxation. Overall, the combination of luxurious history, special ambiance and splendid views makes Fujiya Hotel a perfect location for a romantic getaway, leaving guests with memorable experiences.
Yes, Fujiya Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Fujiya Hotel.
No, Fujiya Hotel doesn't allow dogs.
Yes, parking facilities are available at Fujiya Hotel.
No, Fujiya Hotel doesn't have a gym.
Location Show Map
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