The Prince Hakone Lake Ashinoko

Hakone 35.21376400, 139.00812100 , Motohakone 144 (Show on Map)
8.5
Very Good


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Summary of reviewsThe Prince Hakone Lake Ashinoko, nestled in a secluded area surrounded by stunning natural beauty, offers a tranquil and picturesque retreat by Lake Ashi. Guests marvel at the breathtaking views of both Lake Ashi and Mount Fuji, visible from many rooms and common areas, making it an ideal destination for those seeking peace and relaxation. The serene lakeside atmosphere feels far removed from the bustling small towns of Hakone, yet the convenience of the free shuttle bus allows easy access to local attractions, enhancing the overall experience.

The hotel's breakfast selection receives positive feedback for its wide variety of Japanese and continental dishes. Diners enjoy starting their day with a meal while taking in the stunning view of Mount Fuji from the dining area. While some note occasional limitations in variety and availability, the overall quality and service during breakfast contribute to a pleasant dining experience.

Dinner at The Prince Hakone Lake Ashinoko is characterized by high-quality cuisine and a variety of options, although some guests find the prices steep. The buffet dinner and the Japanese restaurant, Nandaman, receive particular praise for their delicious and elegantly presented dishes. Despite some service shortcomings and occasional high costs, the dining experience is generally well-regarded.

The rooms are noteworthy for their spaciousness and comfort, catering well to families and guests seeking ample space. Stunning views of Lake Ashi and Mount Fuji from the rooms are frequently highlighted as a significant highlight of their stay. Guests appreciate the large, comfortable beds, well-equipped amenities and the pristine condition of the rooms. While some decor might feel outdated, the overall comfort and resort-like ambiance are praised.

Maintaining a good standard of cleanliness, The Prince Hakone Lake Ashinoko ensures a tidy environment with many guests noting the cleanliness and organization of both rooms and facilities. The spa, particularly the onsen, stands out for its quality and pleasant atmosphere, offering a soothing and rejuvenating experience.

The staff's exceptional service significantly enhances guests' experiences. Repeatedly praised for their attentiveness, warmth and professionalism, the staff contribute to the hotel's inviting atmosphere. Though there may be occasional language barriers, the overall service is overwhelmingly positive.

The luxurious feel of The Prince Hakone Lake Ashinoko is evident despite some facilities showing signs of age. The elegant ambiance, spacious and clean environment, luxurious views and thoughtful amenities provide a sense of opulence and comfort. The hotel’s scenic location, high-quality dining, comfortable rooms and exceptional service combine to offer a pampered and tranquil stay, making it a compelling choice for those seeking a peaceful and luxurious retreat.
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Hotel near Golf Courses
Close to Hakone-en Golf Course, and near Daihakone Country Club and Hakone Yunohana Golf Course. This hotel offers convenient access to multiple golf courses and stunning views of Lake Ashi and Mt. Fuji.

Hotel with Spa
This hotel offers stunning views of Lake Ashi and combines modern comfort with scenic beauty. It provides a relaxing spa experience with beautiful natural surroundings.

Romantic Hotel
The Prince Hakone Lake Ashinoko offers stunning views of Lake Ashi and Mount Fuji, providing a romantic and picturesque setting. Its elegant accommodations, serene atmosphere, and exceptional service create an unforgettable experience for couples.

Hotel with Parking
This hotel provides parking. It is known for its lakeside location and views, offering a blend of comfort and convenience for guests exploring the Ashinoko area.

4-Star Hotel
Set on the shores of Lake Ashinoko, this hotel features hot-spring baths overlooking the lake and gardens with views of Mount Fuji. It offers a spa with various treatments.

Luxury Hotel

Family Friendly Hotel

Business Hotel

Room Types
Superior Quadruple Room - Annex - Non-Smoking This spacious room is located in the newer Annex building. The 3rd and 4th guest will sleep in a Sofa Bed. This air-conditioned room features free WiFi and high-speed wired internet access. Rooms come equipped with a flat-screen satellite TV, a minibar, a tea set, a refrigerator and an electric kettle. The en suite bathroom has a bathtub and shower, while free toiletries, slippers and hairdryers are provided.

Double Room - Non Smoking The spacious double room provides air conditioning, a safe deposit box, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Twin Room with Garden View - Non Smoking The spacious twin room provides air conditioning, a safe deposit box, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Twin Room with Lake View - Non Smoking The spacious twin room provides air conditioning, a safe deposit box, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Twin Room with Lake View The spacious twin room offers air conditioning, a safe deposit box, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Twin Room with Lake View The spacious twin room offers air conditioning, a safe deposit box, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Fireworks Viewing Stay by Lake Ashi - Twin Room with Garden View - Non Smoking The spacious twin room features air conditioning, a safe deposit box, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Fireworks Viewing Stay by Lake Ashi - Superior Quadruple Room - Annex - Non-Smoking Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers air conditioning, a safe deposit box, an electric kettle, heating and a flat-screen TV with satellite channels. The unit has 4 beds.

Guest Reviews
8.5
Very Good
Location
Nestled in a secluded area surrounded by stunning natural beauty, The Prince Hakone Lake Ashinoko boasts a tranquil and picturesque setting by Lake Ashi. This serene location offers breathtaking views of both the lake and the iconic Mount Fuji, visible from many rooms and common areas, making it a prime destination for those seeking a peaceful retreat.

Ideal for a relaxing getaway, the hotel features a peaceful lakeside atmosphere that feels far removed from the bustling small towns of Hakone. Despite its remote feel, guests appreciate the convenience of the free shuttle bus, which connects them to local attractions such as the cable car and historic shrines in just a few minutes.

The scenic environment is complemented by high-quality service. Many guests highlight the onsen experience and the attentive staff, adding to the overall satisfaction of their stay. The hotel's unique 70s-style architecture melds harmoniously with the beautiful surroundings, providing a charming retro touch.

Day or night, the lake scenery is consistently described as extraordinary with sunsets casting a beautiful glow over the waters. For visitors looking to explore, the location serves as a perfect base for activities around Hakone, offering both stunning natural beauty and convenience.

While some note that the location is a bit far from certain urban amenities, it’s clear that the serene environment and captivating views make it worth the distance. Whether enjoying the splendid views from the garden, the terrace or simply from the comfort of their room, guests consistently find the location to be spectacular. This hotel serves as a quiet sanctuary ideal for those looking to unwind and take in the breathtaking scenery of Lake Ashi and Mount Fuji.

Breakfast
The breakfast at The Prince Hakone Lake Ashinoko offers a variety of options to suit diverse tastes, featuring both Japanese and continental dishes. Guests generally appreciate the wide selection and quality at the buffet with some highlighting the excellent offerings available at both breakfast and dinner. Many enjoy starting their day with a meal while taking in the stunning view of Mount Fuji from the dining area.

Diners can expect a range of European and Asian dishes and the Japanese-style breakfast receives particular praise for its elegance and taste. However, some reviews note occasional limitations in variety and availability with a few breakfast stations running out of food at times. While the buffet at the Lakeside Grill restaurant receives positive feedback, describing it as fantastic with good food and fruit selections, there are mentions of the breakfast being somewhat ordinary and not on par with high-end city hotels.

The staff at breakfast are noted to be lovely, contributing to a positive dining experience overall. The breakfast service concludes relatively early at 9:30 am, which might be a point of consideration for late risers. Though a few guests feel that the breakfast is expensive and occasionally lacks variety, the overall consensus is that it is quite good and well-suited for travelers looking to enjoy a hearty start to their day.

Dinner
The dining experience at The Prince Hakone Lake Ashinoko offers a mix of high-quality cuisine and a variety of options, but with some inconsistencies and high prices. The buffet dinner is particularly noted for its good quality and variety with many guests finding it delicious and exceeding expectations. The Japanese restaurant, Nandaman, receives high praise for its phenomenal and perfect meals, adding to the appeal of dining at the hotel. While the high-end French cuisine in the beautiful dining room also impresses, several guests mention that the food in general is expensive, sometimes not justifying the cost.

Despite the quality of the food, there are some negative points regarding the dining experience. Some guests felt that the food supply was somewhat unfavorable and that the staff did not provide comprehensive information about dining options. The smartphone ordering system received mixed reactions with some finding it poor and others appreciating the modern approach. There were also remarks about guests feeling rushed during dinner and disappointment over not having certain expected menu items like wagyu steak.

In summary, while The Prince Hakone Lake Ashinoko's dining experiences are mostly positive with high-quality, varied dishes and beautifully presented cuisine, the high cost and occasional service shortcomings can detract from the overall experience.

Rooms
The rooms at The Prince Hakone Lake Ashinoko are noteworthy for their impressive spaciousness and comfort. Particularly large for Japanese standards, the rooms cater well to families and guests seeking ample space. Many visitors appreciated the stunning views of Lake Ashi and Mount Fuji from their rooms, often highlighted as a significant highlight of their stay. These spacious accommodations come with large, comfortable beds and well-equipped amenities, ensuring a pleasant experience.

Cleanliness is another strong point with multiple reviews mentioning the pristine condition of their rooms. The decor, however, has been noted as somewhat outdated and in need of a refresh. Despite this, the overall quiet and resort-like ambiance of the hotel adds to the comfort. Guests also enjoyed the beautiful balcony overlooking the gardens or the lake, enhancing the relaxing atmosphere.

The outdoor onsen or hot springs spa is frequently praised as the best feature of the hotel, providing a magnificent and refreshing experience. However, some guests found the annex layout somewhat confusing. Despite a few minor inconveniences, such as water stains on the sink, the general feedback about the room experience is overwhelmingly positive, emphasizing spaciousness, cleanliness and exceptional views.

Beds
The beds at The Prince Hakone Lake Ashinoko receive praise for their comfort and size. Guests frequently describe the beds as very comfortable, soft and spacious. Many reviews highlight the large, fluffy beds that contribute to a restful sleep. The design of the rooms, including the comfortable beds, enhances the overall guest experience, offering a cozy and inviting atmosphere. Despite some minor mentions about the pillows not being the most comfortable, the majority of feedback emphasizes the positive aspects, ensuring guests enjoy a good night's sleep on well-sized, comfortable beds.

Cleanliness
The Prince Hakone Lake Ashinoko boasts a generally clean and tidy environment with many guests noting the cleanliness and organization of the hotel and its facilities. The rooms are often described as very clean, comfortable and spacious, creating a relaxing atmosphere for visitors. The indoor hot spring and onsen are particularly praised for their spaciousness and cleanliness, contributing to a pleasant experience.

However, some reviews mention that the hotel is showing signs of age with certain areas and amenities feeling outdated. This aging is sometimes reflected in the cleanliness of specific spots, such as bathrooms and changing areas, which some visitors found less satisfactory. Instances of hair found in various places and occasional bathroom odors have been reported, suggesting that thoroughness in cleaning could be improved.

Overall, while the hotel maintains a good standard of cleanliness, a few specific aspects, including the condition of the bathrooms and certain dated features, would benefit from more attentive upkeep and renovation.

Staff
The Prince Hakone Lake Ashinoko boasts exceptional service from its friendly and dedicated staff, consistently praised for their attentiveness and welcoming nature. Guests repeatedly highlighted the warmth and politeness of the staff, noting their helpfulness and professionalism. The team maintains an excellent level of service, providing high-quality care without being intrusive. Many guests have commended the detailed and thoughtful service, which includes handling last-minute shuttle reservations with great care and ensuring all needs are met with a smile. Although there was a slight language barrier for some, the overall experience was overwhelmingly positive, marked by courteous and accommodating staff who contribute significantly to the hotel's inviting atmosphere.

Spa
The Prince Hakone Lake Ashinoko offers guests an exceptional spa experience, particularly highlighting its onsen facilities. Reviews commend the onsen for its quality and pleasant atmosphere, often noting that it wasn’t crowded when visited. The facilities are clean, spacious and well-appointed, adding to the overall comfort and relaxation. Guests also appreciate the provided clothing for the onsen, making the experience more convenient. Many visitors describe the open-air onsen as the best they've encountered in Japan with spectacular views of Mount Fuji and a beautiful surrounding garden enhancing the experience. The spa treatments available are described as lovely and reasonably priced. Overall, the onsen at this hotel is a standout feature, praised for its soothing hot springs and tranquil ambiance.

Luxury
Nestled in a magnificent setting, The Prince Hakone Lake Ashinoko emerges as an elegant and luxurious hotel that offers a truly extraordinary retreat. Its lovely and graceful ambience, combined with an excellent placement, provides guests with breathtaking views that elevate the overall experience. The fantastic hotel environment is akin to living in a private park, evoking a sense of specialness that is hard to find elsewhere.

Even though the facilities may not be the newest, the spaciousness and immaculate cleanliness contribute to a luxurious feel, making guests want to linger in their rooms, especially on rainy days. The picturesque spots both within the hotel and from the windows amplify this sense of opulence, providing visual delight at every turn.

The hotel's atmosphere is both cozy and elegant, complemented by accommodating staff and thoughtful amenities like coffee service. The entire building exudes beauty and sophistication, making every corner a pleasure to behold. Despite any minor signs of neglect, the overall experience feels significantly more expensive than the actual cost, promising a pampered and tranquil stay.


No, The Prince Hakone Lake Ashinoko doesn't have any pool.

Yes, a spa is available at The Prince Hakone Lake Ashinoko.

No, The Prince Hakone Lake Ashinoko doesn't allow dogs.

Yes, parking facilities are available at The Prince Hakone Lake Ashinoko.

No, The Prince Hakone Lake Ashinoko doesn't have a gym.

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