Hakone Kowakien Hotel has garnered significant acclaim for its picturesque mountain location, providing a tranquil escape with easy access to various attractions and transportation options. Guests appreciate the proximity to the Yunessun hot spring theme park, with complimentary access enhancing the overall appeal. Despite minor confusion due to similarly named establishments nearby, the hotel is strategically situated, offering calming mountain views and a peaceful retreat.
The hotel's breakfast and dinner experiences are highly regarded, with abundant, delicious buffets that cater to both Japanese and Western tastes. Guests particularly enjoy the free-flowing alcohol during meals, which adds an indulgent touch to their dining experience. While crowding during dinner and late dining times can be challenging, the overall culinary offerings are considered satisfying and enjoyable.
Room accommodations consistently impress with their cleanliness and comfort. Spacious rooms with modern amenities and breathtaking views contribute to a welcoming atmosphere, with upgrades pleasantly surprising some visitors. Family rooms are notably spacious, further enhancing relaxation for all guests. The cleanliness extends throughout the hotel's facilities, including the onsen and communal spaces, resulting in a serene and inviting environment.
The hotel's staff is praised for their friendly and accommodating demeanor, providing excellent customer service and enhancing guests' experiences. The presence of Chinese-speaking staff aids international visitors, and interactions with children are particularly positive, creating a family-friendly atmosphere.
The spa facilities, including open-air baths and private onsen options, offer delightful experiences complemented by stunning mountain views. While the spa services are not considered exceptional, they adequately meet guests' needs, contributing to overall relaxation during their stay.
For families, the hotel offers numerous amenities, such as a dedicated kids' play area and easy access to Yunessun, ensuring a fun-filled experience. The family-friendly ambiance, coupled with spacious accommodations, caters to guests of all ages, making it a popular choice for family vacations.
Beds at the hotel generally provide comfort and cleanliness, contributing to restful nights. Although opinions on mattress firmness vary, most guests enjoy a pleasant sleep experience.
In summary, Hakone Kowakien Hotel excels in delivering a revitalizing and memorable stay through its location, culinary offerings, welcoming staff, and family-oriented amenities, making it a favored destination for travelers.
The Fujiya Hotel consistently receives high praise from its guests, creating a harmonious blend of historical charm and modern comfort. Located in a stunning setting close to Mount Fuji, Lake Ashi and various local attractions, it serves as an excellent base for exploring the Hakone region. The hotel's beautiful surroundings, lush views, proximity to hiking trails and strategic location near Miyanoshita station and the Hotel Mae bus stop make it convenient for travel.
Guests are enchanted by the hotel's historical ambiance and its beautiful, scenic vistas. The lush gardens and tranquil atmosphere, despite its main street location, offer a peaceful retreat. Moreover, the blend of remarkable facilities and exceptional service ensures a comfortable and memorable stay.
Breakfast at The Fujiya Hotel is lauded for its fantastic selection and high quality, featuring both Japanese and Western cuisine served in elegant surroundings. Guests appreciate the variety, delicious meals and attentive service with standout items being smoothies, Greek yogurt and fresh juice. Though some suggest minor improvements in portion sizes and the efficiency of service, the overall breakfast experience is highly memorable.
Dinner also receives acclaim with guests enjoying both Japanese and Western dishes that are beautifully presented and satisfyingly delicious. The luxurious ambiance and attentive staff in the hotel's dining settings add to the appeal. Despite high prices and the necessity of reservations, the quality of food and dining experience is worth the expense for many guests.
The rooms at The Fujiya Hotel are characterized by their spaciousness and comfort, even among budget options. Descriptions such as beautifully decorated and clean are common with guests appreciating the comfortable beds, detailed amenities and lovely views of mountains or gardens. A few minor drawbacks include occasional damp smells or less appealing views, but overall, the rooms provide an exceptional stay.
Cleanliness is another strong point with guests frequently highlighting the spotless rooms, well-maintained facilities and impeccable service. Minor issues such as dust or dried rice are rare exceptions in an otherwise pristine environment. The hotel's beautiful and well-maintained garden further enhances the serene atmosphere.
The staff's exceptional service and attentiveness significantly enhance the guest experience. Guests praise the helpfulness, kindness and responsiveness of the team, noting the warm and welcoming atmosphere. Occasional criticisms about less friendly staff do not overshadow the general consensus of excellent service.
The hotel's free, fast and strong WiFi ensures consistent connectivity, while the modern pool area, including both indoor and outdoor options, provides a relaxing experience despite some minor maintenance concerns. Free on-site parking and EV charging stations add to the convenience for traveling guests.
Lastly, the beds receive mixed feedback with many guests finding them very comfortable and appreciating the option between soft and firm pillows. Some, however, found the beds too firm. Yet, the overall sentiment leans towards positive with many guests experiencing a good night's sleep.
Overall, The Fujiya Hotel delivers a noteworthy experience, blending old-world charm with modern amenities and consistently achieving high standards in service, cleanliness and comfort.
A contemporary spa hotel situated in the mountainous Hakone area, just 3 km from the Open-Air Museum sculpture park.
Summary of reviews
The Hyatt Regency Hakone Resort and Spa offers a serene and picturesque escape ideal for those seeking tranquility and natural beauty. Nestled on a remote hill, the hotel's secluded location is complemented by lush greenery and beautiful views, making it perfect for a quiet retreat. Despite its remoteness, the hotel provides excellent shuttle service to Hakone's main attractions, ensuring easy access for guests.
Guests commend the stylish, contemporary design of the property with many highlighting the welcoming and friendly ambiance created by the lovely staff. The breakfast experience is widely praised for its extensive variety and fresh ingredients, often described as delicious and exceptional. The dining experience, likewise, stands out for the high quality and creativity of the meals with fantastic Japanese dinners and sushi kaiseki being particularly notable.
The spacious, clean and well-maintained rooms offer a high level of comfort, boasting modern amenities, large bathrooms and scenic views, some even featuring glimpses of Mt. Fuji. The overall cleanliness of the hotel adds to the comfort of the stay with the attentive staff maintaining impeccable standards throughout the property.
The staff at the Hyatt Regency Hakone Resort and Spa are frequently noted for their exceptional hospitality and service, described as super friendly, helpful and attentive. Their quick, polite responses and thorough service make guests feel welcome and cared for, contributing significantly to the overall positive experience.
The spa and onsen facilities receive high praise, especially the hot springs, which are considered a must-try. Guests enjoy a rejuvenating experience with high-quality water and excellent massage services, although some suggest the addition of amenities like a sauna and outdoor baths.
Families are well catered for with spacious rooms, child-friendly amenities and considerate staff ensuring a comfortable and relaxing atmosphere for all ages. The hotel's luxury offerings are evident, providing a high level of comfort, professionalism and quality, making it a standout choice for those seeking a luxurious stay.
Overall, the Hyatt Regency Hakone Resort and Spa is recognized for its natural beauty, excellent service, comfortable accommodations and exceptional dining and spa experiences, offering a memorable and delightful retreat for guests.
Hakone Kowakien Tenyu, nestled within the picturesque mountains of Hakone, offers a serene and tranquil escape surrounded by natural beauty. Guests frequently highlight the hotel's stunning location with breathtaking views from their balconies and a peaceful atmosphere that serves as a perfect retreat from urban life. Despite some comments about the slightly remote nature of the hotel and the tricky accessibility at odd hours, the free shuttle service from Gora Station and the close proximity to major attractions like the open-air museum are appreciated.
The dining experience at Hakone Kowakien Tenyu is often lauded, particularly the exceptional breakfast buffet. Guests enjoy the wide variety of high-quality options catering to different tastes and dietary preferences, including both Western and Japanese dishes. Luxurious items like lobster legs and champagne add a touch of elegance, making breakfast a standout feature of the stay. While dinner receives mixed feedback regarding cost and authenticity, the kaiseki, shabu-shabu and teppanyaki dinners are generally well-received for their taste and presentation. The staff's attentiveness enhances the dining experience, making celebrations and special requests particularly memorable.
Rooms at the hotel are spacious, comfortable and beautifully designed, blending traditional Japanese elements with modern amenities. Private onsens on the balconies provide a luxurious touch, allowing guests to unwind in a serene environment. Though some minor cleanliness issues and occasional outdated features are noted, the overall ambiance and well-maintained facilities contribute to a restorative stay. The beds are particularly praised for their comfort, although there are a few suggestions for improvement regarding bedding and pillows.
Cleanliness across the hotel is highly rated with well-kept rooms and facilities contributing to the luxurious feel of the property. While a few minor housekeeping inconsistencies are mentioned, the overall standard remains high. The attentive and friendly staff receive extensive praise for their warm and helpful service, enhancing the overall guest experience.
The hotel offers reliable and strong free Wi-Fi, ensuring guests can stay connected. Although there are minor issues with the TV's connectivity to streaming services, the overall internet experience remains positive. The pool facilities, particularly the infinity pool and features like the rooftop onsen, are valued for their relaxing and beautiful settings, though some found the pool areas to close early.
Free parking and shuttle services add to the convenience of staying at Hakone Kowakien Tenyu, despite some minor signage issues and the location being a bit far from the main areas. The beds receive high praise for their comfort, contributing to a restful night's sleep, though there are suggestions for minor enhancements.
Overall, Hakone Kowakien Tenyu offers an exceptional and luxurious retreat, often described as meeting five-star standards with its beautiful scenery, attentive service and top-class amenities. Despite a few areas for improvement, the majority of guests find their stay memorable and express a desire to return, making it a noteworthy destination for those seeking tranquility and comfort amidst nature.
Hakone Gora KARAKU, situated in the picturesque area of Gora, Hakone, emerges as a prime choice for travelers seeking a blend of convenience and serenity. The hotel's location is lauded for easy access to transportation links, including Gora Station, and nearby attractions like the Open Air Museum and Gora Park. Despite its central position, guests revel in the tranquility and stunning views that enhance their stay, alongside the hotel's complimentary shuttle service for added convenience.
The dining experience at Hakone Gora KARAKU provides a culinary delight, with breakfasts praised for their traditional Japanese and Western options. Though Western breakfast requires advance booking due to limited availability, the setting complements the meals with private rooms offering beautiful views. Despite varying opinions on portion sizes and the kaiseki dinner, the overall quality and presentation of meals are highlighted as delightful, with the immersive cultural dining experience noted for enriching the stay.
Guests are consistently impressed by the hotel's exceptional accommodation, with rooms described as spacious, clean, and elegantly decorated. Many rooms feature private onsens on balconies, offering relaxing and scenic escapes. The harmonious blend of traditional design and modern amenities appeals to both Western and Japanese sensibilities, ensuring a luxurious and tranquil retreat.
Cleanliness is a defining characteristic of Hakone Gora KARAKU, with rooms and facilities maintained to high standards, enhancing the luxurious atmosphere. The staff's exemplary service stands out, with attention to detail, friendliness, and fluency in English contributing to a seamless guest experience. Their warm hospitality and professionalism are frequently praised, adding to the hotel's charm.
The hotel meets the high standards expected of a five-star venue, offering a memorable blend of spacious accommodations, outstanding service, and fine dining. Guests express appreciation for the luxurious interiors and the comfortable, elegantly styled in-room onsen tubs. With its comprehensive services and remarkable location, Hakone Gora KARAKU delivers a top-tier luxurious experience, making it a preferred choice for visitors seeking tranquility and elegance in the heart of Hakone.
Hakone Ashinoko Hanaori stands out as a prime destination for those looking to immerse themselves in the scenic beauty of Hakone. Nestled by the stunning Lake Ashinoko, the hotel offers breathtaking fairy tale-like views and is conveniently located near major attractions like the Togendai Ropeway Station and the pirate ship harbor. This ease of access to various modes of transportation makes exploring the area effortless while maintaining a peaceful and relaxing atmosphere.
The dining experiences at the hotel are highly commended, especially the buffet-style breakfasts and dinners that feature an impressive variety of Japanese and Western dishes. Guests consistently praise the delicious, high-quality food, making meal times an exceptional part of their stay. Despite occasional comments about the repetition of menu items over longer stays, the overall sentiment remains highly positive.
Guest rooms blend traditional and modern Japanese hospitality, known for their spaciousness, comfort and cleanliness. Many rooms offer stunning lake views and some feature private onsens, providing a serene retreat for relaxation. The contemporary, cozy design and cultural touches like Yukata robes enhance the experience, despite a few mentions of smaller room sizes or issues with room allocation.
The hotel's cleanliness receives consistent praise for both guest rooms and public areas, contributing to a soothing and hygienic atmosphere. The attentive staff maintains high standards, ensuring a satisfying stay. Guests often highlight the spectacular views, calm environment and beautifully kept surroundings.
The exceptional staff at Hakone Ashinoko Hanaori is frequently noted for their kindness and helpfulness. Friendly, welcoming and efficient service significantly enhances the guest experience. Staff members, particularly in the restaurant, receive high marks for their attentive and courteous interactions. Minor observations about hurried service during peak times do little to diminish the overall positive feedback regarding the staff.
While the complimentary wifi is a useful amenity, some guests reported issues with stability and speed, particularly during peak times. The open, non-monitored network also raised security concerns for a few visitors.
Parking at the hotel is convenient with a spacious and clean parking lot that is easy to access. Despite some rooms overlooking the parking area, the overall convenience and ease of parking are appreciated by guests.
The beds at Hakone Ashinoko Hanaori are frequently praised for their comfort, contributing to a restful sleep experience. Though some guests found the beds too hard or singular twin beds limiting, most reviews underscore the comfort and quality of the bedding.
The hotel's four-star modern style and high-quality design elevate the overall guest experience. Cleanliness, exceptional service and luxurious amenities align well with the expectations of a four-star establishment, making it a memorable and worthwhile stay. Despite some guests expecting more, the combination of stunning views, modern comforts and excellent service generally meets high standards.
Hakone Ashinoko Hanaori is highly accessible with convenient transport options and features catering to guests with disabilities. The hotel's location and complimentary shuttle services enhance the ease of travel, making it an ideal choice for visitors looking to explore the Hakone area.
In summary, the strategic location, exceptional dining experiences, comfortable and clean rooms, friendly staff and convenient amenities make Hakone Ashinoko Hanaori a superb choice for travelers seeking relaxation and scenic beauty in Hakone.
Rakuten STAY FUJIMI TERRACE Hakone Ashinoko is a destination that effortlessly combines breathtaking natural scenery with luxury and modern amenities. Situated on the shores of Lake Ashi, this property offers stunning views of Mount Fuji right from guests' rooms and balconies, making it an ideal retreat for those looking to immerse in serene landscapes. Its strategic location provides easy access to local attractions and essential amenities, enhancing the traveler’s experience with convenience.
Guests applaud the spacious, well-designed rooms that blend modern luxury with comfort. Each room is equipped with high-end amenities, including private onsens, ensuring a relaxing and self-sufficient stay. The cleanliness of the property is consistently praised, contributing to a comfortable atmosphere. Although the management is predominantly virtual, the hotel's systems simplify the check-in and check-out processes.
Dining experiences are highlighted by a delightful welcome package and well-equipped kitchen facilities. While there are some limitations in dining options nearby, guests appreciate the variety and quality of the provided snacks and meals. The comfortable beds, despite minor preferences for bed arrangement, contribute to restful nights.
The property encapsulates a sense of romance with its luxurious amenities and extraordinary views, making it a perfect choice for couples and families alike. Private hot springs and foot baths offer a unique blend of relaxation amidst Japan's iconic landscapes. Overall, Rakuten STAY FUJIMI TERRACE Hakone Ashinoko promises an unforgettable experience with its picturesque setting, sophisticated accommodations, and thoughtful hospitality, solidifying its status as a favored destination in Hakone.