Empire Riverside Hotel

Hamburg, Bernhard-Nocht-Str. 9753.547061,9.963271(Show on Map)

8.7

Very Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesTue, 20 Oct - Wed, 21 Oct20 Oct - 21 Oct

Info

Designed by British star architect David Chipperfield, the Empire Riverside Hotel is located in the heart of St. Pauli. Guests enjoy 327 rooms and suites with a fantastic view over the harbor of Hamburg. The hotel is also suitable for meetings and offers u.a. the options MARRY ME VOL.1 or 2 for guests who want to breathe "I will" in a noble ambience with the most exclusive service in the heart of the Hanseatic city.

Summary of reviews

Summarized by AI

The Empire Riverside Hotel in Hamburg is highly recommended by guests for its prime location with stunning views of the city and harbor. The hotel is praised for being a lively nightlife destination, featuring bars and restaurants that guests love. The staff are described as accommodating and friendly. The breakfast buffet is diverse and delicious with many guests calling it the best in Europe. The hotel's Sky-Bar and Waterkant restaurant come highly recommended, even though some guests did not find the restaurant's dinner menu appealing. The rooms are comfortable, spacious and well-equipped, offering a fantastic view of the Elbphilharmonie and the river. The staff is outstanding, excellent and super friendly, going above and beyond to cater to guests' needs. The hotel offers several parking options for its guests with easy access to the hotel and surrounding areas. The rooftop bar provides an incredible view and great drinks that are considered some of the best in the city. The beds are rated as super comfortable by many guests. While some guests had minor issues with cleanliness, overall, guests found the hotel to be very clean, even if some details could use improvement. The hotel's wellness offerings are impressive and guests recommend it for a short getaway with plenty of opportunities for relaxation.

Categories

Spa

The Empire Riverside Hotel features the luxurious Riverstyle Fitness & SPA, which is open daily from 3 pm to 10 pm and is available for all guests. The 200 square meter spa area provides a modern and stylish environment for guests to relax and rejuvenate their bodies. The facilities include a Finnish sauna, steam bath, Kneipp pool, open relaxation area and modern cardio equipment. After a sauna session, guests can unwind in the relaxation room and enjoy comfortable lounge chairs and reading materials.

Romantic

AI-generatedOffering stunning views of the harbor, this hotel provides modern rooms and a vibrant atmosphere. The rooftop bar and restaurant create a romantic setting with panoramic views. It is ideal for couples seeking a stylish and scenic experience.

Nightlife

AI-generatedLocated near the Reeperbahn in St. Pauli, this hotel offers great views of the harbor and easy access to nightlife. The hotel is home to the 20up Bar, which offers amazing views of the city's skyline.

Gym

AI-generatedThe Empire Riverside Hotel offers a fitness center with panoramic views of the harbor. Guests can enjoy a workout while overlooking the Elbe River. The hotel also features a sauna and steam room for relaxation.

Skyscraper

Empire Riverside Hotel boasts 20 floors and is 73 m (240 ft) tall.

Parking

Luxury

Honeymoon

Dog Friendly

Free Wi-Fi

Business

Accessible

Check-in - Check-out

Check In:

15:00 - 00:00

Check Out:

11:00

Facilities

Parking

Restaurant

Pets allowed

Meeting/banquet facilities

Bar

24-hour front desk

Sauna

Fitness centre

Non-smoking rooms

Laundry

Dry cleaning

Facilities for disabled guests

Ironing service

Internet services

Lift

Safety deposit box

Currency exchange

Spa & wellness centre

Soundproof rooms

Packed lunches

Tour desk

Hammam

Heating

Fax/photocopying

Luggage storage

WiFi

Allergy-free room

Free WiFi

Non-smoking throughout

Air conditioning

Designated smoking area

Concierge service

Special diet menus (on request)

Lockers

Daily housekeeping

Parking on site

WiFi available in all areas

Parking garage

Public transport tickets

Accessible parking

Wine/champagne

Pet basket

Pet bowls

Spa facilities

Steam room

Spa lounge/relaxation area

Fitness

Key card access

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Cashless payment available

Mobile app for room service

Invoice provided

Property is cleaned by professional cleaning companies

Room Types

Riverside - Double RoomLocated between the 4th and 11th floor. Some of these have views of the River Elbe and the Port of Hamburg.

Deluxe - Double RoomSpacious room located between the 7th and 12th floors. Many offer views of the port, river or city centre.

Riverview - Double RoomLocated between the 7th and 19th floor. It features 2 glass walls and spectacular views of the harbour and the River Elbe.

Upside - Double RoomThis room is located between the the 12th and 20th floors, offering exceptional views.

Deluxe - Single RoomOffering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views.

Riverside - Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned single room provides a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views.

Riverview - Single RoomThis single room has a bathrobe, seating area and air conditioning. Rooms are located between 7th and 19th floor.

Upside - Single RoomFeaturing free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views.

Junior Suite Riverside - Double RoomThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite offers a minibar, a coffee machine, a seating area, a flat-screen TV with cable channels, as well as river views. The unit has 1 bed.

Junior Suite Riverside - Single RoomThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite offers a minibar, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as river views. The unit has 1 bed.

Guest Reviews

8.7

Very Good

Review Summaries

Summarized by AI

Location

The Empire Riverside Hotel in Hamburg boasts a prime location with stunning views of the city and the harbor. Guests rave about its ideal central location, just steps away from popular attractions like the Reeperbahn and Landungsbrücken. Many highlight the hotel's top-notch views with breathtaking panoramas of the city and harbor from rooms and the sky-bar. The hotel is praised for being a lively nightlife destination, featuring bars and restaurants that guests love. The staff are described as accommodating and friendly. Overall, the Empire Riverside Hotel is recommended as the perfect place to stay in Hamburg, offering an optimal location for exploring the city on foot.

Breakfast

When it comes to breakfast, guests of the Empire Riverside Hotel have nothing but great things to say. Many rave about the diverse and delicious offerings with one review praising it as "the best breakfast buffet in Europe." The coffee is reportedly excellent, but some guests express concern about the high price of drinks and breakfast. Despite this, most guests agree that the food is fresh, well-prepared and varied enough to satisfy all appetites. Some guests do mention wait times and overcrowding during peak breakfast hours, but overall, guests are thrilled by the "grandiose," "hervorragend," and "super" breakfast offered at the Empire Riverside Hotel.

Dinner

The Empire Riverside Hotel offers a stunning setting for a delightful dining experience. Guests can enjoy small bites of exclusively delicious sushi at the rooftop bar. However, the main restaurant is closed on Mondays and the bar offers only limited options. Despite this, the hotel's beauty makes up for it. Guests recommend reserving tables and trying out the hotel's specialty restaurant, "Waterkant." Although there were reports of poor service at the bar, it didn't dampen the experience for most guests. However, some visitors were disappointed to discover that the restaurant had been closed for several weeks. Overall, the hotel's Sky-Bar and Waterkant restaurant come highly recommended, even though some guests did not find the restaurant's dinner menu appealing.

Rooms

The Empire Riverside Hotel has comfortable, spacious and well-equipped rooms that offer a fantastic view of the Elbphilharmonie and the river. Guests are impressed by the clean and modern decor that creates a classy ambiance. The staff is friendly and helpful, ensuring guests' comfort during their stay. Some guests have noted minor wear and tear issues with the facilities, but overall, the rooms are well maintained. Some guests have suggested the hotel could invest in updating certain aspects such as the bathroom fixtures and mattresses. However, the hotel still offers good value for money for those seeking a great location and impressive views.

Beds

The Empire Riverside Hotel offers guests comfortable and spacious rooms with extremely good beds. The mattresses are neither too hard nor too soft, providing a good night's sleep. Despite some comments about the pillows being unsuitable for some, the beds themselves are rated as super comfortable by many guests. Only a few reviews mentioned noisy air conditioning and one guest was disappointed with the size of the pillows given the price of the room. Overall, guests can expect to rest well during their stay at the Empire Riverside Hotel.

Cleanliness

Upon analyzing guest reviews, we found that some guests were not entirely satisfied with the cleanliness of Empire Riverside Hotel, pointing out issues with mould in the shower, old or thin towels and dust in some rooms. However, many other guests praised the hotel's overall cleanliness and beauty of their rooms, noting that the bathrooms were spotless and well-stocked with towels and bathrobes. The staff was also commended for their friendliness and helpfulness. Some minor issues were noted, such as a few missed spots or unmaintained areas such as elevator doors or restaurant stairs, but overall, guests found the hotel to be very clean, even if some details could use improvement.

Staff

The staff at Empire Riverside Hotel are outstanding, excellent and super friendly according to numerous guest reviews. They are accommodating, helpful and go above and beyond to cater to guests' needs. The reception and breakfast service receive special mentions for their friendliness and efficiency. Despite a few negative experiences with certain staff members, the majority of guests praise the hotel's personnel. The hotel also offers great amenities and gimmicks that guests admire. Some guests have had to wait longer than they would like for certain services, but overall guests appreciate the kindness and helpfulness of the staff.

Spa

The Empire Riverside Hotel boasts a well-equipped spa and fitness area with a sauna that guests report as being very nice and cozy. While the sauna area is attractive, the rest of the spa is described as sparsely visited with a cold and uncomfortable atmosphere and the relaxation room is unheated. However, overall, guests are impressed with the hotel's wellness offerings and recommend it for a short getaway with plenty of opportunities for relaxation.

Parking

The Empire Riverside Hotel provides parking options for guests, including their own top-rated garage. While some guests found the fees to be a bit pricey, others were pleased with the convenience of having a parking option right in the hotel. The garage was well-maintained and safe, but some guests struggled with finding the entrance or being allowed to remove their car. Public parking was also available nearby for those who preferred a more affordable option. Overall, the Empire Riverside Hotel offers several parking options for its guests with easy access to the hotel and surrounding areas.

Nightlife

The Empire Riverside Hotel is a modern and lively hotel that offers an excellent nightlife experience to its guests. The rooftop bar, located on the 20th floor, provides an incredible view and great drinks that are considered some of the best in the city. The hotel is located just off the Reeperbahn, a bustling and vibrant area full of bars and clubs. Despite the prices being considered expensive by some, the cocktail bars and restaurants within the hotel are fantastic and you wouldn't need to leave the hotel to have a great night out. The rooftop bar is stylish and has a dreamy atmosphere to it, although it may not be suitable for a romantic drink due to its loud atmosphere. Nonetheless, the hotel attaches its customers with the perfect nightlife experience.

FAQ

No, Empire Riverside Hotel doesn't have any pool.

Yes, a spa is available at Empire Riverside Hotel.

Yes, Empire Riverside Hotel welcomes dogs.

Yes, parking facilities are available at Empire Riverside Hotel.

Yes, Empire Riverside Hotel has a gym.

Location

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