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Summary of reviewsHotel Behrmann, located in the picturesque Hamburg district of Blankenese, stands out for its serene, yet central, setting amidst historic villas and parks along Elbchaussee. The hotel's prime location offers easy access to the scenic Elbe River, the Treppenviertel and Hamburg's city center, making it an ideal choice for travelers who value both tranquility and convenience. The surrounding area, rich with restaurants and shops, adds to the charm of the stay. Accessibility is further boosted by nearby public transport options, including an S-Bahn station and multiple bus stops, alongside the availability of parking facilities.
The breakfast experience at Hotel Behrmann is generally satisfactory with a wide range of items like fresh rolls, breads, cheeses and cold cuts frequently praised. Guests found it adequate and good value for money, although the breakfast room could be crowded and the selection could benefit from more variety, particularly for those requiring gluten-free options. The breakfast staff were mostly friendly and efficient, enhancing the morning dining experience.
Guest reviews on the rooms at the hotel are mixed. While some appreciate the spaciousness and quietness of certain rooms, there is a consensus that the hotel could use renovations to address issues such as worn-out furnishings, outdated décor and cleanliness. Positive reviews highlight the large room sizes, especially in newer sections and the peaceful atmosphere of rooms facing the courtyard. However, aspects like mold in bathrooms, dusty furniture and inadequate cleaning detract from the overall experience. The absence of elevators can also be a problem for some guests.
The cleanliness of the hotel receives varied feedback. While some visitors found their rooms clean and inviting, others frequently mentioned issues such as dirty carpets, mold in bathrooms and inconsistent room service. Despite these concerns, the friendly and accommodating staff often receive praise for their efforts to address guest issues promptly.
Staff service at Hotel Behrmann is generally well-regarded with many guests praising the friendliness, helpfulness and attentiveness of the personnel, particularly in the breakfast area. However, occasional criticisms about the reception staff being unhelpful or overwhelmed suggest that service quality can be inconsistent.
Wi-Fi at the hotel is free and, when functional, of good quality, though some guests experience connectivity issues, especially in their rooms. This prompts some guests to seek assistance from the front desk.
A standout feature of Hotel Behrmann is its parking facilities, particularly the secure and free underground garage, which provides a significant advantage for guests traveling by car. The convenience of having ample, easily accessible parking, though occasionally scarce during peak times, is frequently praised.
Families find the hotel welcoming with its spacious family suites and ample room for children to play. The quiet environment and friendly staff help create a comfortable stay for families, although room updates and the provision of more family-oriented amenities could enhance the experience.
The comfort of the beds at Hotel Behrmann also receives mixed reviews. While many guests found them cozy and conducive to restful sleep, others noted the need for mattress replacements and mentioned issues like inconsistently comfortable pillows and narrow bed widths.
Hotel Behrmann is also a pet-friendly establishment with convenient features for dog owners. The hotel's location provides pleasant walking paths and the staff are accommodating to guests with dogs, although some rooms can feel cramped when shared with pets.
Overall, Hotel Behrmann offers several commendable features such as its excellent location, friendly staff and convenient parking. Nonetheless, there are notable areas for improvement, particularly regarding room renovations, cleanliness and consistent Wi-Fi connectivity. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Room Types
Single RoomIndividually furnished room with satellite TV and a private bathroom.
Some rooms include a balcony upon request.
Double or Twin RoomIndividually furnished room with satellite TV and a private bathroom.
Some rooms include a balcony upon request.
Triple RoomIndividually furnished room with satellite TV and a private bathroom.
Quadruple RoomIndividually furnished room with satellite TV and a private bathroom.
Guest Reviews
6.9
Rated
Location
Hotel Behrmann boasts an enviable location in the charming Hamburg district of Blankenese, which is highlighted frequently in guest reviews. Nestled amidst the picturesque parks and historic villas of Elbchaussee, the hotel enjoys a serene yet central setting. Guests appreciate its proximity to key attractions such as the Treppenviertel and the Elbe River, both of which are within comfortable walking distance.
Accessibility is a strong suit for Hotel Behrmann. It is well-connected to public transportation with an S-Bahn station just a short walk away and multiple bus stops nearby. This makes it convenient for travelers looking to explore Hamburg’s city center or visit popular spots like the Volksparkstadion. For those driving, the hotel offers parking facilities, adding to the ease of travel.
Despite being located on a busy main road, guests often note the surprising tranquility of the hotel. Rooms facing the back are particularly quiet and soundproof windows help to mitigate any street noise, making for a peaceful stay. The area is praised for its beauty and tranquility, offering a restful escape while still being well-connected to the city's hustle and bustle.
The immediate surroundings of the hotel also receive positive mentions. Guests enjoy the nearby restaurants, shops and the quaint town center of Blankenese. The scenic beauty of the Elbe River and the easy access to its walking paths make it a favorite among visitors, especially those who enjoy a leisurely stroll or a bike ride.
Overall, Hotel Behrmann’s location is ideal for those looking to combine the charm and tranquility of Blankenese with the convenience of quick, easy access to the city of Hamburg and its various attractions.
Breakfast
Hotel Behrmann offers a breakfast experience that largely satisfies guests with many highlighting its adequacy and value for money. The breakfast selection is generally described as rich and varied with items like fresh rolls, a good range of bread, fruits, cereals, cheese, cold cuts and eggs frequently mentioned. The buffet is usually replenished regularly and high-quality teas and good coffee are appreciated, although at times the coffee did not meet expectations. Despite these positives, several guests indicated that the breakfast could benefit from more extensive and imaginative options, particularly noting the lack of gluten-free choices and limited variety of fresh products like fruits and vegetables.
The breakfast area is sometimes considered too small for the number of guests, leading to a chaotic and crowded atmosphere. Additionally, the cleanliness of the breakfast room and the quality of some food items have been points of contention. Service at breakfast received mixed reviews with some guests praising the friendly staff and quick service, while others felt that the staff could have been more attentive.
Overall, the breakfast at Hotel Behrmann is seen as good and sufficient, particularly given the room price, though there is room for improvement in terms of variety and the freshness of some offerings.
Rooms
Hotel Behrmann offers a mix of spacious, well-equipped rooms that some guests found comfortable and satisfactory, particularly praising those with balconies and ample bathroom space. However, several aspects detract from the overall experience. The facility appears outdated with some rooms and furnishings needing renovation. Maintenance issues are noted, such as mold in bathrooms, worn-out carpets and dusty furniture. Cleanliness is a recurrent concern with reports of dirty floors, unsatisfactory room service and maintenance issues like broken shower enclosures and stained curtains. Despite these issues, guests appreciated the large room sizes, especially in the newer sections and the quietness of rooms facing the back or courtyard. Rooms facing the street, however, suffered from significant noise due to traffic. Basic amenities are present, but some guests found the rooms minimalist and lacking extras such as refrigerators or towel holders. The absence of an elevator and the unfriendly reception staff also received criticism. Overall, while the size and basic functionality of the rooms are satisfactory, there's a clear need for updates and more rigorous cleanliness standards.
Beds
Hotel Behrmann's beds received mixed reviews from guests, highlighting both commendable and critical aspects. Positively, many guests found the beds to be comfortable, cozy and good overall. Phrases such as "comfortable beds," "good beds," "comfy beds," and "very good beds" frequently surfaced, emphasizing that many occupants enjoyed a restful sleep. Additionally, some noted that mattresses were "very good" and that the beds/mattresses were often regarded as "comfortable" and "very comfortable."
However, there were several areas for improvement. Numerous guests remarked on the worn-out state of bed sheets and mattresses, suggesting a need for replacement. The comfort level of the beds was inconsistent with some finding them too soft or too hard and others labeling the mattresses as "worn" and "uncomfortable.” The narrow width of the beds was also a recurring complaint with some beds only being around 80 cm wide.
Further, the upkeep of the beds was not always consistent with certain reviews pointing out that beds were occasionally not made. The pillows also received mixed feedback with descriptors ranging from "too thick" to "hard," suggesting they were not universally comfortable.
Overall, while many guests appreciated the comfort of Hotel Behrmann's beds, the feedback indicates room for improvement in terms of maintenance and consistency to ensure a universally comfortable experience.
Cleanliness
At Hotel Behrmann, guest experiences with cleanliness varied notably with lots of room for improvement. While some travelers found the rooms to be clean and inviting, an equally significant number reported consistent issues. Common problems included dusty surfaces, dirty carpets and unclean bathrooms. Specific grievances were also voiced about the lack of vacuuming, unsatisfactory maintenance, mold in showers and the presence of cobwebs. Complaints were particularly frequent regarding dirty breakfast plates and utensils, accumulating dust in hallways and neglect over weekends or multiple days.
Despite these issues, the hotel does seem to have its moments of cleanliness that some guests appreciated. The staff received praise for their friendliness, adding a positive human touch to an otherwise mixed picture. The hotel’s central location in Blankenese was a redeeming feature, making it a convenient spot for travelers despite the cleanliness concerns. For future guests, it might be best to manage expectations regarding the hotel's hygiene standards.
Staff
Hotel Behrmann's staff receive generally positive feedback from guests, characterized by their friendliness and helpful nature. Many guests highlighted the staff's accommodating and attentive service, making their stays more pleasant. The personnel were often described as being polite, informative and quick in addressing issues. The breakfast and kitchen staff, in particular, were noted for their friendliness. Positive comments about the overall dedication and pleasant demeanor of the staff add a warm touch to the guest experience.
However, there are instances where the staff's performance seemed inconsistent. Some reviews indicated moments of unfriendliness, lack of communication or being overwhelmed. Specifically, the reception staff occasionally received criticism for being unhelpful or disengaged and there were mentions of insufficient staff during breakfast time.
Despite these occasional shortcomings, many guests appreciated the staff's efforts to fulfill their wishes and handle issues satisfactorily. Overall, Hotel Behrmann's staff are praised for their welcoming and helpful demeanor, contributing positively to guests' stays.
Wi-Fi
The reviews of Hotel Behrmann reflect a mixed experience regarding the Wi-Fi service. Guests appreciated that Wi-Fi is offered for free and when it works, the quality can be very good. Additionally, free Wi-Fi and parking are available, which adds value to the stay. However, consistent connectivity seems to be a recurring issue with some guests noting that the Wi-Fi signal rarely reached their rooms or was temporarily glitchy. Others mentioned that access to Wi-Fi required inquiries at the front desk and an explanation was not always provided. Overall, while the free Wi-Fi is a positive offering, its reliability and consistency appear to need improvement.
Parking
Hotel Behrmann in Hamburg receives high praise for its parking facilities, particularly the free underground garage. Guests repeatedly highlight the convenience of having ample, easily accessible parking available directly at the hotel. The underground car park is a standout feature, providing secure storage for both cars and bicycles at no extra charge.
Several reviews note that parking is available at the house and is straightforward and simple to use. The underground garage, often described as fantastic, is particularly appreciated for its ease of access, although some guests mention that access can be cumbersome at times. Despite these minor inconveniences, the availability of a free parking space in a city like Hamburg is frequently mentioned as a major plus.
However, it's also noted that parking availability can be an issue during peak times with insufficient spaces for all guests on occasion. Despite these occasional shortages, the overall sentiment leans positively, emphasizing the convenience and value of the complimentary parking options. Direct access to the garage and the ability to leave the car on the day of departure are additional appreciated benefits.
For travelers planning to explore Hamburg, the hotel's parking facilities offer a significant advantage, providing a good starting point for visits to the city without the stress of finding parking elsewhere.
Family
Hotel Behrmann offers a welcoming environment for families, characterized by its quiet family atmosphere and child-friendly staff. The hotel's amenities are geared towards family needs with family suites and spacious rooms that are particularly suitable for longer stays. Additionally, there are activities and playrooms available, ensuring children have ways to stay entertained. The hotel serves as a good base for individual exploration of Hamburg, making it ideally suited for family visits and trips. However, some aspects of the hotel, such as the need for room renovations and the lack of safe boxes in rooms, may fall short of expectations for some families. Despite these issues, the overall family-friendly service and three well-appointed family rooms make it a viable option for those planning a family trip.
Dog Friendly
Hotel Behrmann offers a pet-friendly environment with several features that cater to dog owners. Its ideal location allows for enjoyable walks in nearby parks and along the scenic Elbe River. Guests appreciate the ease of switching rooms, a convenience that can accommodate guests with dogs and the fact that dogs do not have to pass through the lobby, which can be more comfortable for pets. Although the hotel's pet-friendliness is generally appreciated, there have been comments about rooms being somewhat cramped when staying with a dog. Additionally, the proximity to a charging station for electric cars adds to the convenience of staying at Hotel Behrmann.
No, Hotel Behrmann doesn't have any pool.
No, a spa isn't available at Hotel Behrmann.
Yes, Hotel Behrmann welcomes dogs.
Yes, parking facilities are available at Hotel Behrmann.