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Summary of reviewsMotel One Hamburg Airport enjoys high regard for its strategic location, ideal for air travelers because of its close proximity to Hamburg Airport, reachable on foot within 10 to 15 minutes. The hotel's favorable position near public transportation options and various amenities like shopping facilities and restaurants is also appreciated. Despite the proximity to major roads and the airport, many guests commend the soundproofing of the rooms, ensuring a peaceful night's sleep. The hotel's practical and modern design, friendly staff and reasonable pricing further elevate its positive reception among travelers.
The breakfast at Motel One Hamburg Airport receives mixed reviews. Generally, guests appreciate the rich, delicious and abundant offerings with many organic and vegan options, fresh pastries and good coffee. However, some found the breakfast pricy and desired more variety, especially hot options like scrambled eggs and bacon. The breakfast area can become hectic and cramped during peak times, which detracts from an otherwise pleasant experience. Nonetheless, staff service during breakfast is frequently highlighted for its friendliness and efficiency.
While the hotel lacks an on-site restaurant, the 24/7 bar offers a wide variety of beverages, including notable gin selections and delicious cocktails in a cozy ambiance with friendly staff. Guests can order food through external services like Lieferando and the hotel provides necessary cutlery. Nearby restaurants, including a Greek one within a 10-minute walk, offer more substantial dining options.
The rooms at Motel One Hamburg Airport are praised for their modern, clean and functional design, ideal for short stays. Despite the compact size, especially of the bathrooms, guests find the rooms quiet and comfortable. However, some guests noted the absence of facilities such as tea/coffee makers, safes and adequate storage space. The air conditioning system received mixed reviews with some guests experiencing issues with room temperature control.
The hotel's exceptional cleanliness across rooms, bathrooms and shared facilities consistently meets or exceeds guest expectations, contributing to a pleasant and peaceful atmosphere.
The staff at Motel One Hamburg Airport are consistently praised for their friendliness, helpfulness and efficient service across all areas of the hotel, significantly enhancing the overall guest experience.
WiFi connectivity at the hotel receives varied feedback. While reliable and fast in common areas such as the reception and lounge, it can be inconsistent in guest rooms.
Beds at the hotel are frequently described as comfortable and cozy, contributing to a restful night's sleep for most guests, although a few found the mattresses either too soft or too firm.
Motel One Hamburg Airport offers excellent accessibility with wheelchair access, an elevator and good soundproofing. However, some areas may not be entirely suitable for individuals with severe mobility restrictions.
For travelers accompanied by dogs, the hotel provides a welcoming environment with specific amenities to cater to pet owners' needs. While dogs are not allowed in the breakfast area, the overall dog-friendly atmosphere is appreciated.
In conclusion, Motel One Hamburg Airport is highly recommended for its strategic location, cleanliness, friendly staff and modern, functional accommodations, making it perfect for overnight stays associated with air travel. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Accessible Hotel
Room Types
Room with King Size bedStylish room featuring a flat-screen TV, air conditioning, and a private bathroom with a rain shower and hairdryer.
Room with Queen Size BedThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
The Motel One Hamburg Airport boasts an ideal location for air travelers, being extremely close to Hamburg Airport with many guests highlighting its accessibility on foot within a 10 to 15-minute walk. This convenience makes it an excellent choice for those with early morning flights or late-night arrivals. The proximity to the airport is often described as unbeatable with some reviews noting the well-defined and well-lit pedestrian paths leading directly from the terminal to the hotel.
Aside from its prime location near the airport, guests appreciate the good connections to public transportation with bus stops right outside the hotel, offering easy access to the city center. Despite the hotel's close proximity to major roads and the airport, many reviewers commend the soundproofing of the rooms, ensuring a peaceful night's sleep.
Motel One Hamburg Airport is also conveniently located near various amenities, including shopping facilities and restaurants, adding to the overall convenience for guests. The hotel's practical and modern design, friendly staff and reasonable pricing contribute to its positive reception among travelers.
Overall, Motel One Hamburg Airport is highly recommended for its strategic location, making it perfect for overnight stays associated with air travel while providing comfortable, quiet and well-equipped accommodations.
Breakfast
Motel One Hamburg Airport has garnered varied feedback regarding its breakfast offerings. The consensus highlights a good selection with many organic and vegan options, making it a convenient choice for environmentally conscious diners. Guests often praise the breakfast for being rich, delicious and abundant. Fresh pastries and good coffee are consistently mentioned, enhancing the overall breakfast experience. Some even noted the availability of gluten-free products, providing choices for those with dietary restrictions.
However, there are mixed-in critiques. Several guests found the breakfast pricy, feeling the selection didn't justify the cost, especially given the absence of hot options like scrambled eggs and bacon. Despite a varied selection, some reviewers desired more variety and labeled the offerings as modest or simple considering the price tag. The breakfast area can become quite hectic and cramped during peak times, which detracts from an otherwise pleasant experience.
Unique aspects like the fully organic buffet, vegan spreads and Fairtrade products received commendation, while the overall flexibility in adding breakfast was appreciated. Staff service during breakfast was frequently highlighted for its friendliness and efficiency, adding a positive note to the dining experience. Nonetheless, some logistical aspects, such as seating comfort and space, drew criticism, suggesting room for improvement in the breakfast environment.
In essence, while the breakfast at Motel One Hamburg Airport is generally well-regarded for its quality and selection, its cost and some practical elements may leave guests desiring a bit more value for their money.
Dinner
Motel One Hamburg Airport offers a convenient but somewhat limited dining experience for its guests. While the hotel lacks an on-site restaurant, there are some options to consider. The bar, which is open 24/7, serves a wide variety of alcoholic and non-alcoholic beverages, including a notable selection of gin and delicious cocktails. The staff at the bar are friendly and the ambience is cozy, making it a pleasant spot to relax. Additionally, the outdoor seating area provides a lovely environment for enjoying drinks.
For those arriving late or preferring to stay within the hotel, guests can order food through services like Lieferando with the hotel providing necessary cutlery. However, there are only warm sandwiches available on-site for those wanting a quick bite. Although a wider selection of menu items and hot meals would enhance the comfort, the bar's accessibility and the ability to bring in food from outside mitigate this limitation somewhat.
Nearby, guests can find several dining options within a manageable walking distance: a very delicious Greek restaurant just a 10-minute walk away and more choices about 15-20 minutes distance. Despite the limitations, the hotel bar with its super service and chic design, makes up a significant part of the dining experience at Motel One Hamburg Airport. However, for those seeking a more substantial meal, exploring the surrounding restaurants is recommended.
Rooms
The rooms at Motel One Hamburg Airport have garnered praise for their modern, clean and functional design, making them ideal for short stays, especially for those with layovers nearby. Many reviewers appreciated the cleanliness and comfort, noting that rooms are well-maintained and equipped with necessary amenities. Despite being close to the airport, the rooms are remarkably quiet and soundproof, providing a peaceful environment.
However, one constant point is the size of the rooms with many guests finding them quite small, particularly for longer stays or when sharing with others. Some rooms face the main street and can be noisy, while others towards the courtyard are preferred for their tranquility. Bathrooms, although modern and well-structured, are also noted for their compact size.
There are minor criticisms about the lack of some facilities such as tea/coffee makers, safes and adequate storage space. The air conditioning system received mixed reviews with some guests experiencing issues with the room temperature not being adjustable.
Overall, Motel One Hamburg Airport delivers on its promise of clean, modern and functional accommodations with a cozy atmosphere and great value for money. However, the small room size makes it more suitable for brief stays rather than extended visits.
Beds
At Motel One Hamburg Airport, guests commend the beds for their exceptional comfort and size. The majority describe the beds as comfortable, soft and sufficiently large, often using terms like cozy, super comfy and perfectly soft. Many guests report having a restful night's sleep on mattresses they found inviting with some specifically highlighting the quality and comfort of the bed sheets and pillows.
The beds generally receive high praise, though a few mention that the mattresses can be too soft or worn out. While some guests felt the beds were slightly small or too firm, these opinions were in the minority compared to the widespread approval of bed comfort. The presence of comfortable, double beds with one mattress and king-size beds were particularly appreciated by multiple guests.
Overall, the bedding at Motel One Hamburg Airport stands out as a strong feature, contributing to a positive and relaxing stay for most travelers.
Cleanliness
Motel One Hamburg Airport has earned high praise for its exceptional cleanliness, which consistently meets or exceeds guest expectations. The rooms are frequently described as spotless, tidy and modern, offering a well-maintained environment that guests appreciate. Many reviewers highlight the hotel's scrupulous attention to cleanliness, including the rooms, bathrooms and shared facilities.
The cleanliness extends to the lounge area, contributing to a pleasant and peaceful atmosphere throughout the hotel. The high-quality cleaning practices ensure that every area, from bedrooms to common spaces, is well-kept and inviting. Guests also note that the comfortable and functional room designs complement the impeccable cleanliness, making for a restful stay.
Moreover, the hotel's proximity to the airport and its modern decor add to the overall positive experience. In summary, Motel One Hamburg Airport is commended for maintaining high standards of cleanliness, which plays a significant role in guest satisfaction and comfort.
Staff
At Motel One Hamburg Airport, the overwhelming sentiment from guest reviews suggests that the staff are a standout feature of the hotel. Descriptions such as very friendly, extremely helpful and exceptional service are commonly used. The reception staff, in particular, receive high praise for their efficiency, professionalism and welcoming demeanor with several guests highlighting their smooth check-in and check-out experiences. The bar and breakfast buffet staff also receive commendations for their prompt and attentive service, contributing to a pleasant and relaxing atmosphere.
Guests frequently mention the staff's accommodating nature, noting that they are quick to assist and resolve issues without any hassle. This hospitality extends to all areas of the hotel, from the front desk to room service, indicating a consistent standard of excellent service. The dedication and friendliness of the staff significantly enhance the overall guest experience, making stays at the hotel comfortable and enjoyable.
Despite a few isolated instances of less favorable interactions, the majority of guests report positive experiences, emphasizing the staff's helpfulness, kindness and professionalism. The consistent theme of superb service and friendly, attentive staff contributes to a fantastic atmosphere, encouraging guests to return and recommend the hotel to others.
Wi-Fi
The WiFi experience at Motel One Hamburg Airport presents a mix of impressions. On the positive side, many guests highlighted the great WiFi connection, describing it as reliable, good and fast with easy connectivity. The complimentary aspect of the WiFi service was also appreciated, adding to the convenience for travelers. In some parts of the hotel, particularly the reception and lounge areas, the WiFi performed well consistently.
However, the WiFi service did have its challenges, particularly in the guest rooms. Reviews indicated that the connectivity could be intermittent and sometimes non-existent in the rooms, contrasting with the generally good performance in common areas. Some guests found the WiFi to be simple or satisfactory, while others faced issues with connectivity, describing the service as inconsistent or even poor in certain instances.
Overall, for travelers relying heavily on internet access during their stay, the WiFi at Motel One Hamburg Airport may be more dependable in the reception and lounge areas rather than in the individual guest rooms.
Accessible
Motel One Hamburg Airport offers excellent accessibility for guests with disabilities, evident in its proximity to the airport and availability of public transportation options. The hotel is easily accessible by foot with a flat path leading directly to the entrance. It also boasts accessible rooms and facilities with wheelchair access and an elevator available for ease of movement. For travelers using public transport, a bus stop is conveniently located right in front of the hotel and the central location ensures easy access to the city center and major main roads.
Guests have noted the hotel's exceptional soundproofing, providing a quiet and peaceful environment despite its location on a busy street. Rooms are well isolated, ensuring minimal noise disturbance from outside traffic, making it an ideal choice for light sleepers. The hotel also offers good value for money and has accessible parking options near the airport, including an early morning shuttle service. Clean and tidy rooms, friendly receptionists and excellent public transport connections contribute to making Motel One Hamburg Airport a suitable choice for business trips and convenient stays. However, it's worth noting that certain areas may not be entirely suitable for individuals with severe mobility restrictions or those who are overweight.
Dog Friendly
Motel One Hamburg Airport emerges as a favored choice for travelers accompanied by their canine companions, showcasing a dog-friendly environment right from the get-go. Guests consistently find the venue welcoming to dogs with a range of amenities that cater specifically to the needs of pet owners. Pets are welcomed with minimal hassle for a nominal fee and the overall experience of bringing a dog to the hotel is described as uncomplicated.
The hotel's location offers easy access to nearby parks, providing convenient options for dog walking. While some guests might note a scarcity of designated dog walking areas in the immediate vicinity, the general sentiment reflects satisfaction with the environment provided for dogs within the hotel itself.
Guests with dogs particularly appreciate the friendly and accepting atmosphere with various accommodations made to ensure the comfort of both the pets and their owners. However, one minor limitation is the restriction on having dogs in the breakfast area, which some guests noted, though it did not significantly detract from the overall positive experience.
In summary, Motel One Hamburg Airport stands out as a pet-friendly establishment, making it a suitable and attractive option for travelers with dogs, ensuring both humans and their furry friends feel welcomed and accommodated.
No, Motel One Hamburg Airport doesn't have any pool.
No, a spa isn't available at Motel One Hamburg Airport.
Yes, Motel One Hamburg Airport welcomes dogs.
No, parking facilities aren't available at Motel One Hamburg Airport.