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Summary of reviewsPanorama Inn Hotel und Boardinghaus is strategically located close to the highway entrance, providing excellent accessibility by car. Public transportation options are abundant with a subway station just a short walk away, allowing easy connections to Hamburg's city center and other parts of the city. The hotel's proximity to shopping centers and dining establishments adds to its convenience, making it an attractive base for both short visits and extended stays. Despite potential noise from the nearby busy street, the overall location is a practical starting point for exploring Hamburg.
The breakfast offerings at Panorama Inn Hotel und Boardinghaus receive mixed feedback with many guests finding it adequate and good value for the price. Positive remarks focus on the variety of items available and the friendly breakfast staff. However, there are comments on the limited selection and lack of hot dishes, as well as criticisms regarding the crowded and noisy breakfast room. Improvements in variety and quality could enhance the overall breakfast experience.
Dining options around the hotel include a well-regarded on-site Turkish restaurant and multiple nearby establishments. While lunches and snacks are available, the hotel lacks a bar and comprehensive evening dining options, which might inconvenience guests looking for late-night meals or drinks. Exploring nearby restaurants or the partner hotel Panorama may offer a broader culinary experience.
Guest reviews on room quality are varied. Positives include clean, spacious and comfortable rooms with amenities like refrigerators and pleasant views from higher floors. On the downside, many rooms are outdated with worn-out furnishings and problematic temperature regulation. The issues with cleanliness, old decor and lack of air conditioning detract from the room experience, suggesting a need for updates and better maintenance.
Cleanliness standards at the hotel are generally satisfactory with many guests finding their rooms tidy and functional. However, some complain about dust, stains and odors, pointing to inconsistencies in maintenance and detailed cleaning. Ensuring consistent cleanliness and refurbishing older fixtures would significantly improve guests' experiences.
The staff at Panorama Inn Hotel und Boardinghaus receive frequent praise for their friendliness and helpfulness, contributing to a positive overall atmosphere. Reception and housekeeping teams are generally accommodating, although there are occasional reports of inefficiency during peak times. The dedication of the staff is largely recognized and appreciated by guests.
Wi-Fi service at the hotel is one of the weaker aspects with many guests reporting issues such as poor reception, slow speeds and frequent connectivity problems. Though the hotel offers free Wi-Fi, guests seeking reliable internet might need to opt for the Premium Wi-Fi service.
Parking at the hotel is generally secure and organized with an underground garage available for a daily fee. While some guests appreciate the safety and cleanliness of the garage, others find it difficult to access and costly. Improvements in signage and access could enhance the parking experience.
The beds at Panorama Inn Hotel und Boardinghaus receive mixed reviews. While some guests find them comfortable, others criticize the narrow size and inconsistencies in comfort. Attention to bed quality and accommodating different preferences could improve guest satisfaction.
Overall, Panorama Inn Hotel und Boardinghaus offers a reasonable option for short stays with good transport links and affordable rates. The hotel, however, falls short of typical three-star expectations due to its outdated style and basic comfort levels. While the location and accessibility are significant strengths, addressing room quality, cleanliness, Wi-Fi issues and updating facilities would raise the standard and guest satisfaction significantly. Show more
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Dog Friendly Hotel
Hotel with Parking
3-Star Hotel
Room Types
Double or Twin RoomCosy rooms with satellite TV, beds that can be moved together, and fully equipped bathroom.
Triple RoomThe beds can be pushed together or separated.
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room provides a seating area, a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Double Room with BalconyFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a seating area, a wardrobe, a flat-screen TV with cable channels and a balcony.
Standard ApartmentThis apartment includes a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchenette that is fitted with a refrigerator, kitchenware and a microwave. The apartment offers a minibar, a wardrobe, an electric kettle, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Apartment with BalconyThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony, this apartment also provides a minibar, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior ApartmentThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a minibar, a seating area, a wardrobe, an electric kettle and a flat-screen TV with cable channels. The unit offers 1 bed.
Studio ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a minibar, a seating area, a wardrobe, an electric kettle, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Two-Bedroom Family ApartmentThis apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a minibar, a seating area, a wardrobe, an electric kettle and a flat-screen TV with cable channels. The unit has 2 beds.
Family RoomOffering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room offers a seating area, a wardrobe, heating, as well as a flat-screen TV with cable channels.
Family Room with connecting doorA seating area with a flat-screen TV, a desk and a private bathroom are available in this spacious family room.
Guest Reviews
6.5
Rated
Location
Panorama Inn Hotel und Boardinghaus boasts a highly convenient location for travelers, situated right by the highway entrance, making it easily accessible by car. Public transportation options are abundant with a subway station just a short 5-minute walk away, providing a direct route to Hamburg's city center in approximately 20 minutes. The hotel is well-connected via bus and subway, ensuring that guests can quickly reach various parts of the city and its numerous attractions.
Guests appreciate the hotel's proximity to essential amenities, including shopping centers and a variety of restaurants, which are within easy walking distance. The location is particularly strategic for those attending events or wishing to explore Hamburg, given its central placement in Billstedt. Although the surrounding area may not appeal to everyone, the hotel itself offers a compelling base with a clean and well-maintained environment.
Despite being situated on a busy street, thus possibly subject to some noise, the accessibility and connections to public transport make it an ideal choice for both short visits and longer stays. Buses stop right outside the hotel and there's ample parking for those arriving by car. The blend of convenience, centrality and excellent transport links renders Panorama Inn Hotel und Boardinghaus a practical starting point for exploring Hamburg.
Breakfast
Guests of the Panorama Inn Hotel und Boardinghaus have shared mixed opinions about the breakfast offerings. Many reviewers found the breakfast to be simple but sufficient and some mentioned it as being a great value for the price. Positive remarks highlight that the breakfast was adequate, delicious and well-replenished with a variety of items, including cold cuts, cheeses, yogurts and rolls. Several guests appreciated the long breakfast hours on weekends and the friendliness of the breakfast staff.
However, the majority of reviews pointed out room for improvement. Common critiques included a limited selection of options, lack of variety and absence of hot dishes like scrambled eggs or sausages. Some guests found the breakfast room to be noisy and crowded with insufficient seating and poor organization. Issues with replenishment were noted with items often running out and not being restocked promptly. Moreover, some found the quality of the food, such as stale bread rolls and uninspiring presentation, less than satisfactory.
Overall, while the breakfast at Panorama Inn Hotel und Boardinghaus is deemed acceptable for its price by some, there is a consensus that increasing variety and improving the quality and presentation could enhance the overall experience.
Dinner
Panorama Inn Hotel und Boardinghaus offers a variety of dining options that cater to different tastes and preferences. Both the hotel's on-site Turkish restaurant and the neighboring dining establishments receive praise for their delicious offerings. Guests can enjoy plenty to eat, ranging from ample buffet spreads available in the morning and evening to satisfying in-between snacks. For those looking for something specific, options are readily available in the vicinity, including Turkish restaurants and the recommended Schweinske restaurant located 500 meters away.
However, the hotel lacks a bar and a selection of alcoholic beverages, which might be a drawback for guests wanting to enjoy a drink in the evening. There’s also an absence of fresh fruit and certain breakfast items like scrambled eggs and hazelnut cream, which some guests noted. Although lunch packages are available, the immediate area around the hotel does not offer regular restaurants, especially late at night or for those in the mood for a beer in a pleasant environment.
For a more comprehensive culinary experience, guests are advised to explore nearby options or visit the partner hotel Panorama, though this may not always be accessible. Overall, Panorama Inn Hotel und Boardinghaus provides a solid base with various food options, but those seeking a more extensive gastronomic experience might need to venture a bit further afield.
Rooms
'Panorama Inn Hotel und Boardinghaus' offers a mixed experience when it comes to room quality. On the positive side, many guests have praised the rooms for being clean, spacious and comfortable with amenities like refrigerators. Rooms on higher floors provide pleasant views, adding to the charm. However, there are numerous complaints about the outdated furnishings and decor, reminiscent of the early 1990s. Issues like stained carpets, worn-out furniture and malfunctioning items were frequently mentioned.
The bathrooms often feature only bathtubs, which some guests find inconvenient, especially older ones. Cleanliness in the bathrooms has also come under scrutiny with reports of dirty fixtures and unpleasant odors.
Temperature regulation seems to be a problem with rooms reportedly being too hot and lacking air conditioning. Guests have noted that the rooms are somewhat isolated from outside noise, but thin walls can make internal noise an issue.
Overall, while the rooms are functional and the size is generally adequate, there's a clear need for updates and better maintenance to meet modern standards. The price-to-quality ratio seems fair for a short stay, but long-term guests might find the outdated facilities and cleanliness issues less appealing.
Beds
Guests' reviews of the beds at the Panorama Inn Hotel und Boardinghaus reveal mixed experiences. Many appreciated the comfort, describing the beds as comfortable, cozy and with good bed quality. Some guests specifically mentioned firm and supportive mattresses, while others favored soft beds, indicating a variety of preferences being somewhat met. However, there were recurring mentions of beds being very narrow, which proved problematic for couples and hindered a good night's sleep for some. The size of the double beds also received criticism, often regarded as too small. Bedding maintenance was another area of concern with remarks about cheap bedding and poorly maintained beds. While the cleanliness of the beds received positive notes, some guests found the beds and mattresses uncomfortable, affecting their overall experience. Despite the varied comments, the overall impression leaned towards functional beds with room for improvement in size and consistency of comfort.
Cleanliness
Panorama Inn Hotel und Boardinghaus provides a mixed experience regarding cleanliness. On the positive side, many guests noted that the rooms were clean, functional and tidy. The cleaning service is relatively prompt and the overall condition of the room fixtures and linens met satisfactory levels for several visitors. Guests often found the hotel facilities neat and the bathrooms were generally cleaned daily.
However, a recurring issue emerges with the dated and sometimes poorly maintained aspects of the rooms. Complaints about dusty carpets, stained linens and unpleasant hallway smells detract from the experience. Various rooms and bathrooms were described as outdated with fixtures requiring replacement or repair. Additionally, several reviewers highlighted significant cleanliness issues, including filthy refrigerators, dirty bathrooms and evidence of previous guests, such as hair and cigarette smells.
In summary, while Panorama Inn Hotel und Boardinghaus appears to meet basic cleanliness standards in many areas, there are notable inconsistencies and areas needing improvement, particularly regarding room maintenance and detailed cleaning.
Staff
At the Panorama Inn Hotel und Boardinghaus, guests frequently praised the staff for their friendliness and helpfulness. Reviews consistently highlight the positive demeanor of employees with many describing the staff as super nice, accommodating and very welcoming, particularly those at the reception. The breakfast area staff also received numerous commendations for being efficient, accommodating and friendly, even addressing guests by name.
However, some reviews noted variability in the reception and cleaning staff's friendliness and efficiency. While most guests found the reception and housekeeping teams to be helpful, a few reported instances of unfriendliness, inefficiency or being overwhelmed, especially during early departures and busy breakfast times.
Despite these occasional drawbacks, the general consensus reflects a predominantly positive experience with the hotel staff, underscoring their dedication to providing a pleasant stay. Whether it was handling extra requests or ensuring rooms were clean and comfortable, the staff's efforts did not go unnoticed by guests, contributing significantly to the value of the hotel experience.
Wi-Fi
The Wi-Fi experience at the Panorama Inn Hotel und Boardinghaus has been a mixed bag for guests. On a positive note, the hotel offers free Wi-Fi and there are mentions of fast Wi-Fi by some users. However, the overall sentiment leans towards dissatisfaction. Many guests reported issues such as no Wi-Fi in the rooms, weak or poor reception and low download speeds averaging around 3.3 Mbps. The Wi-Fi occasionally cuts out, leading some to recommend opting for the Premium Wi-Fi for a more reliable connection. Despite isolated cases of satisfactory service, the majority of feedback points to a need for significant improvements in the hotel's internet service.
Parking
Guests at the Panorama Inn Hotel und Boardinghaus have varied experiences with parking. The hotel offers an underground garage which is noted by some for its convenience and security with a fee generally ranging from €10 to €12 per day. A significant highlight is the clean and organized nature of the garage and the safety it provides for vehicles, including secure storage for bikes.
However, several guests found the underground garage difficult to access and poorly signposted with some mentioning a lack of clearly defined parking spaces. There were also comments about the small size of the parking spots and challenges in maneuvering larger vehicles.
The parking fees were remarked upon as relatively high by several guests with some describing the cost as excessive. Additionally, issues such as a long wait for parking space elevators, the absence of direct elevator access to the garage and occasional cleanliness issues like unpleasant odors were mentioned.
Despite these drawbacks, the availability of parking and the secure environment were appreciated by guests. Overall, the underground parking at Panorama Inn Hotel und Boardinghaus, while functional and secure, has room for improvement in terms of accessibility and cost efficiency.
3 Star
The Panorama Inn Hotel und Boardinghaus offers a reasonable option for short stays, featuring a good connection to the highway and proximity to the subway, making it convenient for travelers. The affordable overnight rates are particularly appealing for those visiting Hamburg. However, guests have expressed that the hotel does not completely align with typical three-star expectations. The comfort and facilities are considered very basic with a style reminiscent of the 1990s. While rooms are well-equipped, overall comfort felt outdated and not very inviting. The breakfast buffet was noted as modest, more akin to what one might find in a youth hostel, rather than meeting the standards expected of a three-star establishment. While it serves its purpose for a brief stay, the hotel generally offers a two-star experience with reasonable value for money.
Accessible
Panorama Inn Hotel stands out for its accessibility, particularly when it comes to public transportation. Guests have consistently highlighted the ease of reaching the hotel both by car and through the city's public transport network. With a bus stop directly in front of the hotel and a metro station just a short five-minute walk away, travelers find it convenient to get to the city center, which is only 3-4 metro stops away.
Although the hotel is not centrally located, its accessible setting compensates for this. Cleanliness and convenience are additional perks that guests appreciate. The presence of safe parking options and good public transport connections make getting around straightforward for most visitors.
However, guests with disabilities might encounter some challenges. The hotel’s lack of wheelchair accessibility and the absence of elevator access from the parking garage to the lobby are notable concerns. Furthermore, the elevators themselves can be problematic; long wait times and frequent crowding can make them less dependable.
Despite these issues, Panorama Inn Hotel remains a favorable choice due to its overall accessibility and efficient transport links, offering quiet and spacious rooms that cater to a diverse range of travelers.
No, Panorama Inn Hotel und Boardinghaus doesn't have any pool.
No, a spa isn't available at Panorama Inn Hotel und Boardinghaus.
Yes, Panorama Inn Hotel und Boardinghaus welcomes dogs.
Yes, parking facilities are available at Panorama Inn Hotel und Boardinghaus.
No, Panorama Inn Hotel und Boardinghaus doesn't have a gym.