Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsSignature East Hotel Apartment provides a welcoming and comfortable stay for both leisure and business travelers, striking a fine balance between accessibility and tranquility. The location in a suburban residential area offers plenty of greenery and serenity, while still being well connected to Hamburg's city center via efficient public transportation. This makes it suitable for guests who prefer a peaceful setting with easy access to city attractions. The apartment-style accommodations receive praise for their modern design, cleanliness, and spaciousness. Rooms are equipped with practical amenities like kitchenettes, balconies, and comfortable beds, ensuring a restful and relaxing experience. Despite occasional critiques about cooking utensils availability and bed dimensions, the overall feedback on room quality is positive.
Guests greatly appreciate the friendly and helpful staff, with frequent mentions of their courteous and accommodating nature. Although there are isolated instances of less favorable interactions, the majority of guests highlight the staff's attentiveness and eagerness to assist with any needs. Signature East Hotel Apartment offers a satisfactory breakfast experience, noted for its affordability and varied selections. While there are suggestions for improvement in freshness and variety, guests generally find the offerings ample and reasonably priced.
The cleanliness of the hotel is consistently praised, with rooms described as modern, tidy, and well-maintained. Though there are a few mentions of specific cleanliness issues in certain areas, the overall impression is that the hotel maintains high standards. Wi-Fi connectivity presents a mixed experience, with some guests enjoying fast and reliable service while others face inconsistency, particularly in certain rooms.
Parking remains a challenge due to limited spaces and steep fees, prompting guests to consider exploring Hamburg using public transport. Despite this, most visitors find the comfort, modern amenities, and reasonable pricing to justify choosing Signature East Hotel Apartment for their stay. The relatively new hotel maintains an appealing price-performance ratio, offering a contemporary getaway slightly removed from the city's bustle. Show more
Read review summaries for all categories
Aparthotel with Parking
Room Types
Guest Reviews
7.4
Good
Location
Signature East Hotel Apartment offers a location that strikes a balance between accessibility and peace. Situated in a suburban residential area, guests appreciate the plentiful greenery and quiet, comfortable atmosphere. The hotel’s convenient location allows easy access to Hamburg's city center via efficient public transportation or car, making it an ideal choice for those who do not mind being away from the hustle and bustle of downtown.
Visitors note the hotel is ideally suited for both leisure and business trips to Hamburg, largely due to its good transport connections. Several guests highlight the proximity to train stations and bus stops, facilitating short commutes to central attractions. For those preferring to stay nearby, there is a selection of supermarkets within a 10-minute walk.
While some note the challenge of limited parking and road noise from its location on a busy street, others commend the availability of free parking around the area. The accommodation itself is modern, clean, and reasonably priced, complemented by friendly staff. Overall, Signature East Hotel Apartment provides a serene setting with manageable convenience for guests visiting Hamburg.
Breakfast
Signature East Hotel Apartment offers a breakfast experience that is well-regarded for being affordable and providing good value for money. Guests have noted the breakfast as varied, tasty, and abundant, with a good selection ensuring something for everyone, such as fresh rolls, cold cuts, cheese, jams, scrambled eggs with bacon, muesli, and fruit. The freshly prepared meals add to the positive experience for many.
However, some guests have voiced that there is room for improvement. The selection could include more variety, and freshness of the breakfast rolls has been questioned, with some rolls being described as frozen or hard. Additionally, the breakfast was sometimes seen as basic for its price, lacking in certain items like croissants and varied fresh fruit. There were also some comments on the need for better consideration of allergens and improvement in kitchen staff friendliness. While many found the cost reasonable at around 9.90 euros, others found it inadequate for the price. Despite these points, the breakfast generally satisfies most with its copious offerings and reasonable pricing.
Rooms
Signature East Hotel Apartment has received praise from guests who appreciate the modern, comfortable, and well-maintained rooms. These spacious accommodations are not only visually appealing, with tasteful and stylish decor, but are also equipped with practical amenities such as kitchenettes featuring essential appliances like microwaves and refrigerators. The inclusion of balconies and comfortable beds adds further to the overall guest experience.
The hotel rooms are noted for their cleanliness and bright atmosphere, ensuring guests feel refreshed during their stay. Many reviews highlight the generous size of the rooms, which afford guests plenty of space to relax and unwind. The pleasant layout, combined with a quiet location, results in a peaceful environment conducive to a restful holiday.
Though the hotel provides ample amenities, there are minor critiques regarding the availability of cooking utensils in some kitchenettes. Despite these occasional shortcomings, guests generally report satisfaction with the well-furnished rooms, attentive staff, and modern facilities, recommending Signature East Hotel Apartment for short stays and appreciating its suitability for both individual travelers and couples.
Beds
The beds at Signature East Hotel Apartment receive mixed feedback, with numerous positive mentions highlighting their comfort and cozy feel. Guests often describe the beds as comfortable with a perfect firmness, allowing for a restful night's sleep. Many appreciate the presence of balconies, which can be accessed from the double beds, adding a desirable feature to the sleeping arrangement. However, some reviewers note that the double beds are narrower than expected, generally around 140 cm, which might feel cramped for two people. There are also comments regarding worn-out mattresses and less-than-ideal pillows, which can detract from an otherwise pleasant experience. Overall, while there are areas for improvement, many guests find the beds, and the overall sleep quality, to be satisfactory.
Cleanliness
Signature East Hotel Apartment has received a wide array of guest feedback concerning its cleanliness, with many customers praising the establishment for its high standards. Numerous visitors have commended the apartments and rooms for being very clean, modern, and well-maintained, noting the pleasant and tidy atmosphere. The furnishings are often described as new and functional, creating a comfortable setting for guests. Several reviews highlight the consistently clean and spacious rooms, which are accompanied by friendly staff and a quiet location, contributing further to a pleasant stay.
While the majority of feedback leans positive, some reviews have pointed out areas for improvement. A few guests mentioned specific instances of cleanliness issues, particularly in the bathrooms and hallways, indicating that attention to detail in these aspects could be enhanced. Despite these occasional critiques, the general consensus suggests that Signature East Hotel Apartment offers a clean and welcoming environment, with its modern design and attentive staff being consistently appreciated by its guests.
Staff
The reviews for Signature East Hotel Apartment paint a picture of a staff that is overwhelmingly friendly and helpful. Guests frequently highlight their courteous and accommodating nature, mentioning them as attentive and eager to assist with any requests or concerns. The reception team, in particular, is noted for going above and beyond in their duties, including carrying luggage and even offering to assist with personal items like rented kitchen boxes. Positive interactions with a staff member named Javat stand out, as he garners specific mention for his friendliness.
However, there are some inconsistencies in the experiences shared by guests. A few reviews mention some reception staff as being unfriendly or even arrogant, which contrasts sharply with the more common praise for their kindness and hospitality. Issues like an unattended ashtray on the balcony and staff using customer parking spaces were also noted.
Overall, while a majority of guests leave satisfied with the amicable service, the few negative encounters suggest a need for consistent staff training to ensure every guest enjoys the warm and inviting experience most have come to expect from the hotel.
Wi-Fi
Signature East Hotel Apartment offers a mixed experience when it comes to Wi-Fi connectivity. Many guests appreciate the modern and clean environment of the hotel, highlighting that the Wi-Fi, when functional, can provide a super-fast connection, which complements the ambiance nicely. However, experiences with Wi-Fi speed and accessibility vary widely. Some visitors enjoy a strong and reliable connection, whereas others report slow internet speeds or even complete unavailability, especially in certain rooms on the second floor. Free Wi-Fi is indeed included, but the reliability seems to fluctuate. While some reviews lack specifics on Wi-Fi, a pattern emerges indicating inconsistencies in connectivity, potentially impacting the overall comfort for those needing constant internet access.
Parking
At the Signature East Hotel Apartment, the parking situation is a notable challenge for guests. With only about five to six parking spaces available for the entire property, finding a spot can be quite difficult. This limited availability means that guests often need to look for parking in nearby areas, which is not always easy due to scarce options. Those who manage to secure a parking spot at the hotel find themselves facing a steep fee, with costs often mentioned around €20 per night, a figure that many guests consider excessive. Additionally, the parking spaces are not reservable, adding an element of unpredictability for those relying on them. While some describe the cost-performance ratio as accurate when considering parking options in the surrounding area, the hotel's parking fees have been identified as a factor that detracts from an otherwise positive experience at the hotel. For visitors, it might be more convenient to explore Hamburg using public transport or by foot, as the hotel is reasonably well-connected to the city center by train.
3 Star
Located slightly outside the city center, the Signature East Hotel Apartment offers a pleasantly surprising stay for travelers. While the hotel may be a bit distant, requiring about a half-hour trip to central Hamburg, its modern amenities and spacious, tastefully furnished rooms more than compensate for the journey. Guests find the small balconies an added delight, perfect for a touch of fresh air. Despite some perceptions of high pricing, visitors generally feel that the comfort provided justifies the cost. The hotel also boasts an impressive price-performance ratio, making it an appealing choice for those primarily seeking a comfortable place to rest and enjoy breakfast during their explorations of Hamburg. The relatively new condition of the hotel further enhances the experience, adding to its appeal as a contemporary and well-maintained option for accommodation.
No, Signature East Hotel Apartment doesn't have any pool.
No, a spa isn't available at Signature East Hotel Apartment.
No, Signature East Hotel Apartment doesn't allow dogs.
Yes, parking facilities are available at Signature East Hotel Apartment.
No, Signature East Hotel Apartment doesn't have a gym.