ibis Hotel Hamburg Alster Centrum

Hamburg 53.55675400, 10.00449100 , Holzdamm 4-12 + 16 (Show on Map)
7.4
Good


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Summary of reviewsIbis Hotel Hamburg Alster Centrum offers a delightful experience for travelers seeking a centrally located accommodation in Hamburg with impressive value for money. Situated in a prime spot near the Alster and the main train station, it provides easy access to shopping, dining, and cultural attractions, while offering a peaceful retreat on a quiet street. The convenience of underground parking, including E-charging stations, enhances the appeal for guests traveling by car, despite an additional daily charge.

Guests frequently praise the extensive breakfast options, highlighted by a diverse assortment of sweet and savory choices, along with a delightful waffle bar. The friendly and attentive staff contribute significantly to the hotel's welcoming atmosphere, ensuring guests feel well cared for throughout their stay.

The rooms, while compact, are consistently recognized for cleanliness and comfort, with functional furnishings suitable for short visits. Despite occasional noise from nearby train lines and connectivity issues with Wi-Fi in certain areas, guests generally find the amenities meet basic expectations, enhanced by the hotel's advantageous location.

The beds receive varied feedback, with many guests enjoying comfortable sleep, although there is room for improvement in achieving more consistent comfort levels. Overall, the hotel maintains a commendable three-star experience aligned with the ibis brand's standards, making it an attractive choice for budget-conscious travelers looking for reliability and convenience in the heart of Hamburg.
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Categories
Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

Accessible Hotel

3-Star Hotel

Room Types
Standard Queen Room Air-conditioned room offers a desk, a satellite TV and a private bathroom with complimentary toiletries.

Room with One Double Bed and Sofa This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Twin Room Air-conditioned room offers a desk, a satellite TV and a private bathroom with complimentary toiletries.

Guest Reviews
7.4
Good
Location
Ibis Hotel Hamburg Alster Centrum boasts an enviable location in the heart of Hamburg, making it a fantastic choice for travelers looking to explore the city. Just a stone's throw away from the Alster, guests can enjoy scenic walks or jogs along the river. Additionally, the hotel is conveniently situated near the main train station, providing easy access to public transportation and making city adventures more accessible. The hotel's central positioning means that the bustling city center, including shopping streets, restaurants, and entertainment, is within walking distance. Despite its centrality, the hotel enjoys a quiet street setting, offering a peaceful retreat after a day of exploration. With underground parking available and affordable prices, the location offers great value for money. The welcoming and friendly staff further enhance the experience, making it a solid option for those visiting Hamburg, whether for a business trip or a leisurely getaway.

Breakfast
The breakfast experience at ibis Hotel Hamburg Alster Centrum is frequently praised by guests. The majority of reviews highlight the extensive and varied selection, with many noting the inclusion of sweet and savory options, fresh fruit, muesli, and vegan alternatives. A waffle bar is often mentioned as a delightful feature, particularly appreciated by families. Guests applaud the quality of the coffee and the overall deliciousness of the breakfast offerings, with many describing it as unexpectedly abundant and satisfying. Despite many guests noting the high cost of the breakfast, some find it reasonable considering its breadth and quality. The breakfast is widely considered excellent, with attentive staff ensuring that the buffet remains well-stocked. While there are occasional mentions of limited selection or higher costs, most reviews agree that the breakfast provides great variety and is a highlight of the stay at this centrally located hotel.

Rooms
The guest reviews of the ibis Hotel Hamburg Alster Centrum highlight mostly positive aspects, with several mentions of cleanliness and comfort in the rooms. The rooms are described as small but generally adequate for short stays, featuring functional and modern furnishings. Cleanliness is consistently praised, with many guests finding their accommodations tidy and well-maintained. The beds are often noted as comfortable, contributing to a restful stay. However, some reviews mention that the rooms can be warm, and noise from nearby train lines can occasionally be disruptive, especially in rooms facing the back. Despite these issues, the rooms are considered suitable for city trips, offering practicality with all essential amenities. The hotel is well-located, providing easy access to various spots around Hamburg, which adds to its convenience for travelers. While the interiors and bathrooms could benefit from updates, the overall experience is positive, particularly for those seeking a budget-friendly stay near the heart of Hamburg.

Beds
The beds at the ibis Hotel Hamburg Alster Centrum have received mixed reviews from guests. Many guests found the beds to be comfortable, with some describing them as very comfortable, cozy, or even perfect. New and comfortable mattresses were noted, and a number of reviewers appreciated the size and width of the beds, as well as the availability of extra blankets.

However, some guests mentioned that the beds were too hard for their liking, while others found them to be saggy or lacking in comfort. The firmness of the mattresses was a frequent point of discussion, with a few guests experiencing discomfort or back pain due to the mattress conditions. Despite these issues, the cleanliness of the bedding was generally praised, and the compliments about the comfortable pillows were noteworthy.

In summary, while numerous guests enjoyed a restful sleep in the beds provided, there is room for improvement in achieving a more consistent comfort level across all rooms.

Cleanliness
The cleanliness of the ibis Hotel Hamburg Alster Centrum receives mixed reviews from its guests. On a positive note, many guests consistently describe the hotel, rooms, and bathrooms as clean, neat, and well-maintained, with several highlighting the modern and tidy furnishings. Common areas, including the breakfast buffet, are also clean by guests' standards. The hotel’s location is often praised for its convenience and proximity to central Hamburg and the main train station, and the staff is repeatedly noted for their friendliness and helpfulness.

However, some guests suggest that cleanliness is inconsistent, with certain areas receiving less attention than necessary. There are occasional mentions of cleanliness issues such as hairs in bathrooms, streaky mirrors, and carpets needing better cleaning. The age of some facilities, like the bathrooms, is noticeable, affecting the perception of cleanliness despite regular maintenance. Overall, while many patrons find the hotel's cleanliness satisfactory or even exemplary for a city trip, others suggest room for improvement in maintaining consistent standards throughout the property.

Staff
The staff at ibis Hotel Hamburg Alster Centrum is consistently praised for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight the warm and welcoming atmosphere created by the team, from the reception desk to the cleaning and breakfast staff. With a reputation for being attentive and quick to respond to requests, the staff contributes significantly to the overall positive experience at the hotel. They are often described as young, communicative, and dedicated, ensuring that guests feel taken care of throughout their stay. Despite a few isolated incidents of less favorable interactions, the overall impression is that the staff enhances the hotel’s appeal with their exceptional service.

Wi-Fi
The Wi-Fi experience at ibis Hotel Hamburg Alster Centrum receives varied feedback from guests. Many visitors affirm that the internet is good and perfectly functional, with some highlighting that the Wi-Fi was more than sufficient for their needs. A number of positive comments also note that the hotel provides free internet, and some guests even mention enjoying strong and uninterrupted connections. However, there are concerns about connectivity issues, particularly in rooms on the fourth floor where the Wi-Fi reportedly did not work, and some guests found it necessary to reconnect manually after each absence from the network. Although the location is highly praised for its convenience, these recurring connectivity issues suggest potential areas for improvement. Despite this, guests have generally found the Wi-Fi to meet basic expectations, contributing to an overall satisfactory stay enhanced by other hotel amenities such as the excellent breakfast and convenient location.

Parking
The ibis Hotel Hamburg Alster Centrum offers a convenient and well-reviewed parking setup for guests arriving by car. The hotel has its own underground parking garage, providing direct and secure access to the hotel floors. Many guests appreciate the availability and ease of parking, highlighting the good facilities and great parking options available right under the building. Additionally, the presence of E-charging stations serves as a bonus for electric vehicle owners.

The central location of the hotel makes its parking arrangements even more advantageous for guests who wish to explore the surrounding area without hassle. However, it is worth noting that parking is not included in the room rate and incurs an additional charge of €18 to €20 per day. While some guests find the parking fee reasonable, others perceive it as quite expensive compared to other hotels during their vacation. Despite the cost, the convenience of having a secure parking garage directly connected to the hotel remains a positive aspect for many guests.

3 Star
The ibis Hotel Hamburg Alster Centrum offers a solid experience for travelers seeking a central location in Hamburg with commendable value for money. As a typical ibis establishment, it ensures a consistent stay aligned with the brand's known standards. Guests appreciate the hotel's excellent price-performance ratio, especially for short, budget-conscious stays or quick overnight visits. Its proximity to the Alster and cultural venues makes it an appealing choice for those attending concerts or theater performances. The hotel features a bar and a cozy lobby, and while it might not be luxurious, it meets expectations for a two-star rating. Though rooms might be compact and occasionally exhibit noise, the overall value and prime location outweigh these minor drawbacks for most visitors. Ideal for weekend trips or trade fair visits, ibis Hamburg Alster Centrum is a reliable option for those familiar with the ibis experience.


No, ibis Hotel Hamburg Alster Centrum doesn't have any pool.

No, a spa isn't available at ibis Hotel Hamburg Alster Centrum.

Yes, ibis Hotel Hamburg Alster Centrum welcomes dogs.

Yes, parking facilities are available at ibis Hotel Hamburg Alster Centrum.

No, ibis Hotel Hamburg Alster Centrum doesn't have a gym.

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