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1 room2 guests1 room, 2 guests
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Summary of reviewsQuest on London enjoys an exceptional central location that is highly valued by both leisure and business travelers. The proximity to major attractions such as FMG Stadium, vibrant restaurants, the casino and the bustling night market makes it an ideal choice for visitors. Additionally, its closeness to the city center, Victoria Street and various shopping destinations further enhances its appeal. While there are some minor issues with parking and occasional street noise, the overall convenience of the location significantly outweighs these drawbacks.
The apartments themselves offer a pleasant and comfortable experience, marked by spacious, clean and well-appointed rooms. Guests frequently commend the comfortable beds, efficient water pressure in the showers and the convenience of having full kitchen facilities complete with a dishwasher, washing machine and dryer. These features make the apartments suitable for both short and extended stays. Some minor decor concerns and occasional maintenance issues, such as air conditioner noise or lingering smells, are noted but are generally overshadowed by the positive aspects of the accommodations.
Cleanliness is a strong point for Quest Hamilton with many guests highlighting the tidiness and modern, well-maintained interiors of the apartments. The staff also receive high praise for their friendliness, professionalism and helpfulness, often going above and beyond to meet guests' expectations and swiftly resolving any issues that arise.
Parking at Quest Hamilton has its positives and challenges. Guests appreciate the availability of both free and secure parking options, though limited spaces and the need to pre-book can be a drawback. The stackable parking system is also noted as inconvenient by some.
The comfort of the beds receives unanimous approval with many guests describing them as very comfortable or even super comfy. Combined with the overall cleanliness and well-provided amenities, the bedding contributes to a restful and enjoyable stay.
Quest Hamilton is also acknowledged for its general accessibility with staff assistance adding positively to the experience. However, certain limitations such as parking access and elevator service issues may pose challenges for guests with mobility concerns. Despite these, the central and convenient location paired with a helpful staff make it a favorable choice for many travelers.
In summary, Quest on London offers a welcoming and comfortable stay in a prime location, supported by spacious, clean and well-equipped rooms, excellent staff service and generally positive guest experiences. Show more
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Accessible Aparthotel
Quest on London is listed as having facilities for disabled guests. Some apartments may require stairs for access, but an elevator is available to the second floor.
Aparthotel with EV Charging Stations
Luxury Aparthotel
Aparthotel with Parking
EV charging stations
Room Types
One-Bedroom ApartmentThis air-conditioned apartment features full kitchen and laundry facilities, and a separate living room with flat-screen satellite TV, a DVD player and a CD player.
Studio ApartmentThis air-conditioned apartment features full kitchen and laundry facilities.
This room has no capacity for additional guests.
Two-Bedroom ApartmentThis air-conditioned apartment features full kitchen and laundry facilities, and a separate living room with flat-screen satellite TV, a DVD player and a CD player.
Please note that the price is based on 2 guests. Maximum occupancy is 5 (see Hotel Policies).
Two-Bedroom Apartment - InterconnectingThis air-conditioned apartment is made up of a Studio and a One-Bedroom Apartment. It includes a full kitchen, a kitchenette, laundry facilities and a separate living room with flat-screen satellite TV, a DVD player and a CD player.
Please note that the price is based on 2 guests. Maximum occupancy is 5 (see Hotel Policies).
Guest Reviews
7.8
Good
Location
Quest on London, nestled in central Hamilton, boasts an exceptional location for both leisure and business travelers. Guests repeatedly highlight the convenience of being close to major attractions and amenities. The serviced apartments are within walking distance to FMG Stadium, vibrant restaurants, the casino and the bustling night market. The proximity to the city center, Victoria Street and various shopping destinations is particularly appreciated, making it easy to access cafes, eateries and supermarkets.
Despite some challenges with parking and occasional street noise, the convenience of being in the heart of Hamilton outweighs these minor drawbacks. The onsite parking and proximity to public transport routes provide additional convenience. The location is ideal for visitors looking to explore nearby attractions such as Waitomo and Rotorua and it’s perfect for those in town for business or events.
Overall, Quest Hamilton's guests find the central and accessible location to be a significant advantage, making it a top choice for those wanting to stay amidst the hustle and bustle of Hamilton while enjoying the comfort of spacious, modern accommodations.
Rooms
The Quest on London provide a generally positive experience for guests, particularly when it comes to room size and amenities. Visitors frequently commend the rooms for being spacious, clean and well-appointed with many highlights mentioning the comfortable beds, good water pressure in the showers and the convenience of having full kitchen facilities, including a dishwasher, washing machine and dryer. Most guests find the apartments perfect for both short and extended stays, thanks to the ample space, well-equipped kitchen and other essential amenities.
While the apartment's decor received some mixed reviews with a few mentioning it's half-finished or in need of a spruce up, the cleanliness and functionality of the space make up for these minor shortcomings. The rooms are generally praised for being quiet, comfortable and well-laid out, providing a relaxing atmosphere after a day of exploring or business meetings.
One noted drawback is the lack of nearby shops or amenities within walking distance with only a cafe in the vicinity. However, the central location still makes it convenient for accessing other parts of the city. Guests did occasionally encounter issues such as air conditioner noise, strong smells of bleach or needing room changes due to cigarette odors, but these instances were relatively rare and often resolved promptly by the accommodating staff.
In summary, Quest Hamilton offers a welcoming and comfortable stay with spacious, well-equipped rooms that cater to various guest needs, whether for a leisurely visit or a business trip. Despite a few minor flaws, the overall experience is positive, highlighted by clean, functional and spacious accommodations.
Beds
Quest on London has garnered numerous positive remarks for its bedding. Guests frequently highlight the comfort of the beds, noting that they are very comfortable with several guests even describing them as super comfy and extremely comfortable. The spaciousness of the rooms complements the coziness of the beds, creating an inviting atmosphere for a restful stay. Despite some mentions of the beds being too firm or even rock hard, the overwhelming consensus points toward a pleasant sleep experience, enhanced by clean rooms and well-provided amenities. Overall, visitors seem to largely appreciate the comfort and quality of the beds at Quest on London.
Cleanliness
Quest on London prominently receives praise for its cleanliness and overall tidiness. Numerous reviews highlight the apartments as very clean with many guests noting the rooms are both spacious and comfortable. The apartments, characterized by modern and well-maintained interiors, provide a fresh and inviting atmosphere. The cleanliness extends to various facilities within the units, such as the beds, toilets and towels, ensuring a well-appointed stay.
Guests frequently appreciated the pleasant smell and cleanliness of the spaces, including clean and fragrance-free rooms. Staff at Quest Hamilton also received commendations for their friendliness and helpfulness, adding to the positive experience. The location is convenient, being handy to the city center, further boosting its appeal for travelers.
However, a few reviews note issues like unallocated rooms, lingering rubbish from previous occupants and occasional maintenance problems such as a punctured shower hose or a leaking fridge. Some also mentioned cleanliness lapses, including stains on the carpet and hair in the shower. Despite these isolated incidents, the overall impression remains positive with many guests satisfied with the clean, comfortable and well-equipped environment provided by Quest on London.
Staff
Quest on London appears to have garnered high praise for their staff's friendliness, professionalism and helpfulness. Many guests found the reception and check-in process exceptional, often remarking on the accommodating nature of the front desk team. Reviews frequently highlight how polite and welcoming the staff are with some even going above and beyond to meet guests' expectations. Instances of staff resolving issues promptly, such as fixing a sink drain or mailing left items, further underscore their commitment to excellent service. Despite few mentions of communication issues and a lack of understanding in specific situations, the overall sentiment suggests that Quest Hamilton’s staff significantly contribute to a positive guest experience. The combination of a friendly, attentive team and a convenient location make it a favorable choice for travelers.
Parking
When staying at Quest on London, parking is a mixed bag of positives and challenges. Many guests appreciated the availability of both free and secure parking options, albeit with some limitations. Onsite parking was well-regarded by some, who noted the convenience and safety provided. For those seeking street parking, free and evening parking across the road was a welcome perk. Some found the car park next to the property handy and there were several parking options to choose from, including complimentary facilities in some areas. However, others pointed out that the tight and limited parking spaces posed significant challenges, especially for larger vehicles. The stackable parking system was a point of contention with several guests finding it inconvenient and difficult to manoeuvre. Additionally, there were recurring mentions of the need to pre-book parking due to limited availability and additional fees that were seen as a downside. Despite these hurdles, planning ahead for parking can enhance the overall experience at Quest Hamilton.
Accessible
Quest Hamilton Serviced Apartments is noted for its ease of access, making it relatively stress-free for guests with disabilities to reach their rooms. Staff members are highlighted for being helpful and friendly, contributing positively to the accessibility experience. The location is both quiet and conveniently situated within walking distance of the city center, enhancing the overall convenience for guests. Additionally, amenities such as in-room washing machines and dryers are appreciated for adding extra convenience. However, there are some areas of concern, including limited access to parking and issues with the elevator not servicing all floors, which might pose challenges for guests with mobility issues. Despite these concerns, the general accessibility of the hotel and its favorable location receive positive remarks.
No, Quest on London doesn't have any pool.
No, a spa isn't available at Quest on London.
No, Quest on London doesn't allow dogs.
Yes, parking facilities are available at Quest on London.