Comfort Inn & Suites Hampton near Coliseum
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Summary of reviewsThe Comfort Inn & Suites Hampton near Coliseum is strategically located for both leisure and business travelers, offering excellent accessibility to dining options, attractions, the highway and military bases. Its serene and quiet setting, combined with proximity to historic attractions and the beach, provides a balanced environment for guests. Renowned for its cleanliness and friendly staff, the hotel is undergoing renovations to further enhance its appeal.
The breakfast service receives mixed reviews. Many guests commend the delicious and varied offerings, as well as the remodeled breakfast area, but some express disappointment with the limited options and quality of certain items. The transition to grab-and-go breakfasts due to Covid-19 also left some guests unsatisfied.
Rooms are largely praised for their spaciousness, comfort and cleanliness, making them suitable for families. However, issues such as dated decor, maintenance problems and occasional lapses in cleanliness have been noted. The renovated sections, particularly the third floor, offer a more modern and clean environment, though common areas like hallways and elevators sometimes fall short in terms of upkeep.
One of the standout features is the hotel staff, frequently highlighted for their friendliness, professionalism and helpfulness. Specific staff members receive particular mention for their exceptional service, significantly enhancing the guest experience.
The indoor pool is a valued amenity, especially for families, although some guests have reported maintenance issues and water quality concerns.
Bed comfort varies with many guests enjoying a restful sleep, while others report issues with mattresses and pillows indicating a need for updates to improve the overall sleeping experience.
In summary, Comfort Inn & Suites Hampton near Coliseum is appreciated for its convenient location, friendly staff and ongoing renovations, though some aspects like breakfast variety, general cleanliness and bed comfort require attention to ensure a consistently positive guest experience.
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The breakfast service receives mixed reviews. Many guests commend the delicious and varied offerings, as well as the remodeled breakfast area, but some express disappointment with the limited options and quality of certain items. The transition to grab-and-go breakfasts due to Covid-19 also left some guests unsatisfied.
Rooms are largely praised for their spaciousness, comfort and cleanliness, making them suitable for families. However, issues such as dated decor, maintenance problems and occasional lapses in cleanliness have been noted. The renovated sections, particularly the third floor, offer a more modern and clean environment, though common areas like hallways and elevators sometimes fall short in terms of upkeep.
One of the standout features is the hotel staff, frequently highlighted for their friendliness, professionalism and helpfulness. Specific staff members receive particular mention for their exceptional service, significantly enhancing the guest experience.
The indoor pool is a valued amenity, especially for families, although some guests have reported maintenance issues and water quality concerns.
Bed comfort varies with many guests enjoying a restful sleep, while others report issues with mattresses and pillows indicating a need for updates to improve the overall sleeping experience.
In summary, Comfort Inn & Suites Hampton near Coliseum is appreciated for its convenient location, friendly staff and ongoing renovations, though some aspects like breakfast variety, general cleanliness and bed comfort require attention to ensure a consistently positive guest experience.
Hotel with Parking
This hotel offers free parking and complimentary breakfast. It is located conveniently near the Hampton Coliseum and offers a cozy stay with a fireplace in the lobby.
EV charging stations
3-Star Hotel
Guests consistently give this hotel high ratings, noting its cleanliness and comfort. It offers spacious rooms and a welcoming atmosphere.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Positioned close to the coliseum, this hotel offers excellent accessibility to various dining options and attractions, making it a convenient choice for many guests. Described as an ideal and quiet location, the Comfort Inn & Suites Hampton near Coliseum ensures a serene stay while still being in close proximity to historic attractions and the beach. Many guests appreciate the cleanliness and the friendly staff, noting that the property is undergoing renovations to further enhance its appeal. The strategic location also provides easy access to the highway, military base, shopping centers and convenience stores, making it a suitable choice for both leisure and business travelers. Overall, the hotel's location and satisfactory amenities meet the diverse needs of its guests.
Guests at Comfort Inn & Suites Hampton near Coliseum have mixed opinions about the hotel's breakfast offerings. Many guests praised the breakfast, describing it as very good, wonderful and delicious. They appreciated the good selection and found it nice with some items varying each day. Positive impressions also noted the breakfast area being remodeled and looking great.
However, several guests were disappointed with the breakfast experience. They cited limited options, poor quality items like burnt sausage patties and runny eggs and pre-wrapped expired muffins. Some reviews highlighted the breakfast being below average or a huge disappointment compared to what was advertised.
A recurring issue mentioned by guests was the transition to grab-and-go bag breakfasts due to Covid-19, which many found to be a letdown compared to their expectations of a continental breakfast. Some reviewers indicated that the grab-and-go options were sufficient for kids but not satisfying overall. The breakfast situation, whether due to pandemic adjustments or operational decisions, was a notable point of contention among reviewers.
Situated near the Coliseum, Comfort Inn & Suites Hampton offers spacious accommodations that are generally praised for their cleanliness and comfort. Many guests highlight that the rooms are very clean with some mentioning the great location that offers easy access to various activities in the area. The rooms are noted for being generously sized, making them suitable for families and guests appreciate that the beds are comfortable. The continental breakfast provided is also a favorable aspect of the stay.
However, not all feedback is positive with some guests pointing out that the rooms appear dated and occasionally suffer from maintenance issues such as doors that don't close properly and older mattresses. In a few instances, cleanliness did not meet expectations with reports of mold smells, old sheets and dirty furnishings. Although the rooms are described as spacious and clean by many, these occasional lapses suggest a need for more consistent upkeep and prompt room readiness. The workout room and staff receive positive remarks, contributing to a generally satisfactory, if not flawless, lodging experience.
The beds at Comfort Inn & Suites Hampton near Coliseum receive mixed feedback. Many guests find the beds to be pleasant and very comfortable, contributing to a good night's sleep. However, several reviews indicate issues with the mattresses and pillows. Complaints include worn-out and uncomfortable mattresses, small and overly soft pillows and in some cases, hard beds that fail to provide adequate comfort. While some guests praise the comfort and peaceful rest provided by the beds, others suggest the need for mattress and pillow replacements to enhance the overall sleeping experience.
The 'Comfort Inn & Suites Hampton near Coliseum' presents a contrast in cleanliness, offering newly remodeled and updated rooms and facilities that are praised for their cleanliness and modern feel. Many guests noted that their rooms, including the bedding and bathrooms, were very clean and comfortable. The positive feedback highlights that the renovation efforts on certain floors have resulted in pleasant, clean and updated environments, particularly on the newly refurbished third floor.
However, the overall consistency of cleanliness across the entire hotel appears to be an issue. Some guests reported dissatisfaction with the state of the common areas like hallways, elevators and the pool area, which were often described as dirty or not well-maintained. Specific complaints mentioned filthy carpets, trash in hallways and unclean bathrooms with some even noting leftover personal items and food in their rooms.
The feedback indicates a clear need for improvement in maintaining the general cleanliness of non-renovated areas and common spaces to match the positive standards of the newly remodeled sections. The staff's willingness to address concerns, such as exchanging unclean pillows, showcases a commitment to guest satisfaction, although it is evident that more consistent housekeeping practices are needed throughout the hotel.
The reviews of Comfort Inn & Suites Hampton near Coliseum repeatedly highlight the friendliness and professionalism of the hotel staff. Guests frequently describe the staff as nice, super helpful and respectful, emphasizing their polite and personable nature. Specific mentions include Bill at the front desk and Rudy, a guest services attendant, who were notably friendly and helpful. While most experiences with the staff were positive with some guests praising it as the most professional staff they have encountered, there were a few mentions of less favorable interactions, particularly with housekeeping and some front desk staff. Despite this, the majority of reviewers found the staff to be one of the standout features of their stay, contributing significantly to an enjoyable experience with their friendliness and helpfulness.
The pool at Comfort Inn & Suites Hampton near Coliseum offers an indoor swimming experience, making it a quiet and pleasant spot for families, particularly children. While there have been some comments about the pool being cold and the water sometimes appearing hazy or cloudy, guests have generally enjoyed their time in and around the pool. Despite occasional maintenance issues, such as peeling paint and periods when the pool was closed, the hotel's staff remains friendly and accommodating, contributing positively to the overall experience.
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Location
Breakfast
However, several guests were disappointed with the breakfast experience. They cited limited options, poor quality items like burnt sausage patties and runny eggs and pre-wrapped expired muffins. Some reviews highlighted the breakfast being below average or a huge disappointment compared to what was advertised.
A recurring issue mentioned by guests was the transition to grab-and-go bag breakfasts due to Covid-19, which many found to be a letdown compared to their expectations of a continental breakfast. Some reviewers indicated that the grab-and-go options were sufficient for kids but not satisfying overall. The breakfast situation, whether due to pandemic adjustments or operational decisions, was a notable point of contention among reviewers.
Rooms
However, not all feedback is positive with some guests pointing out that the rooms appear dated and occasionally suffer from maintenance issues such as doors that don't close properly and older mattresses. In a few instances, cleanliness did not meet expectations with reports of mold smells, old sheets and dirty furnishings. Although the rooms are described as spacious and clean by many, these occasional lapses suggest a need for more consistent upkeep and prompt room readiness. The workout room and staff receive positive remarks, contributing to a generally satisfactory, if not flawless, lodging experience.
Beds
Cleanliness
However, the overall consistency of cleanliness across the entire hotel appears to be an issue. Some guests reported dissatisfaction with the state of the common areas like hallways, elevators and the pool area, which were often described as dirty or not well-maintained. Specific complaints mentioned filthy carpets, trash in hallways and unclean bathrooms with some even noting leftover personal items and food in their rooms.
The feedback indicates a clear need for improvement in maintaining the general cleanliness of non-renovated areas and common spaces to match the positive standards of the newly remodeled sections. The staff's willingness to address concerns, such as exchanging unclean pillows, showcases a commitment to guest satisfaction, although it is evident that more consistent housekeeping practices are needed throughout the hotel.
Staff
Pool
Yes, Comfort Inn & Suites Hampton near Coliseum has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Inn & Suites Hampton near Coliseum.
No, Comfort Inn & Suites Hampton near Coliseum doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn & Suites Hampton near Coliseum.
Yes, Comfort Inn & Suites Hampton near Coliseum has a gym.
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