Holiday Inn Express Hotels- Hampton by IHG

Hampton 37.04053900, -76.39057600 , 1813 W. Mercury Blvd. (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Express Hotels in Hampton by IHG offers an exceptional stay marked by its strategic location, commendable amenities, and dedicated service. Guests consistently praise its prime positioning near shopping centers, restaurants, and the convention center, offering both convenience and accessibility for business and leisure travelers. The setting allows for easy access to various events and attractions, and together with a modern, clean appearance and amiable staff, creates a welcoming environment.

The complimentary breakfast garners positive reviews, featuring delicious selections including omelets and continental dishes, with a neat pancake machine for added novelty. The kitchen staff receives accolades for maintaining a smooth operation, even amid construction, making breakfast a noteworthy perk.

Rooms are described as spacious, clean, and comfortable, attributed to recent remodeling efforts. The front desk staff enhances the experience with their politeness and efficiency. While there may be occasional maintenance issues, the overall guest satisfaction with room quality is high.

Cleanliness remains a strong point at the hotel, with travelers frequently noting the tidy and spacious conditions of the property. Staff courtesy further enriches the atmosphere.

The hotel's staff is recognized for exceptional hospitality, with names like Jerry and Michelle standing out for exemplary service. Despite isolated feedback on breakfast service, the overall dedication to guest satisfaction is apparent.

Comfortable beds receive compliments across reviews, contributing to restful nights. While accessibility issues are noted regarding bed height in certain rooms, the majority of guests express satisfaction with their sleep quality.

In summary, the Holiday Inn Express Hotels in Hampton provides a fulfilling stay experience attractive to guests due to its location, amenities, cleanliness, service, and bedding comfort.
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Hotel with Swimming Pool

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Hotel with Indoor Pool

Room Types
Double Room with Two Double Beds - Disability Access/Non-Smoking This room features a flat-screen cable TV, microwave and en suite bathroom.

Standard Double Room with Two Double Beds This room features a flat-screen cable TV, microwave and en suite bathroom.

King Room - Disability Access This room features a flat-screen cable TV, microwave and en suite bathroom.

One-Bedroom King Suite This suite features a flat-screen cable TV, sofa bed and en suite bathroom with a hair dryer.

Standard King Room This suite features a flat-screen cable TV, sofa bed and en suite bathroom with a hair dryer.

Standard King Room with Sofa Bed This room features a flat-screen cable TV, sofa bed and en suite bathroom.

Standard Room This reservation is based on availability. A specific room cannot be guaranteed.

King Room - Hearing Accessible - Non-Smoking This room features hearing accessible amenities.

King Room - Disability Access Roll in Shower This room features a roll in shower.

Standard Double Room with Two Double Beds - Communications Accessible The unit offers 2 beds.

Double Suite - Mobility Access Tub/Non-Smoking The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
The Holiday Inn Express Hotels in Hampton offers an enviable location that is a standout feature of guests' experiences. Positioned close to a variety of shopping centers and restaurants, the hotel provides easy access to a massive shopping center directly across the street. The convenience extends to its proximity to the downtown area, the convention center, and noteworthy local events, making it an ideal choice for both business and leisure travelers. The central setting ensures guests are never far from the action, with family and entertainment options like malls and eateries within walking distance. Besides its strategic location, visitors appreciate the modern look, cleanliness, and friendly staff, as well as the satisfying amenities that contribute to a comfortable stay. The availability of a hearty breakfast adds to the overall positive guest experience.

Breakfast
Visitors to Holiday Inn Express Hotels in Hampton by IHG are generally pleased with the offerings of the complimentary breakfast. Many guests find the breakfast to be delicious and appreciate the variety of choices, noting the omelets and the continental options as highlights. There's mention of a neat pancake machine that adds a touch of novelty to the experience. Guests frequently describe the breakfast as great, underscoring both the food quality and the service provided by the accommodating kitchen staff. Even amidst some on-site construction, the breakfast service remains well-organized. While feedback on the coffee suggests room for improvement, the overall consensus is that breakfast is a worthwhile perk of staying at this hotel.

Rooms
The rooms at Holiday Inn Express Hotels - Hampton by IHG generally offer a comfortable and clean experience for guests. Many visitors appreciated the spaciousness and convenience of the accommodations, noting the recent remodeling efforts. The front desk staff received positive remarks for their politeness, enhancing the overall stay. Guests consistently found the rooms to be well-maintained, and the beds provided a decent level of comfort, although opinions on the pillows varied. Breakfast offerings were also enjoyed by guests. However, there were occasional concerns about room cleanliness and maintenance, with some guests experiencing issues like non-functioning AC units and dusty environments. Overall, the hotel provides a satisfactory stay, especially considering the room rates.

Beds
At the Holiday Inn Express Hotels in Hampton, many guests have praised the comfort of the beds in their reviews. Consistent mentions highlight well-designed beds that provide a restful night's sleep, being described by several guests as very comfortable. The inclusion of cozy pillows contributes to an overall pleasing sleep experience. However, there are some notes on accessibility, with some beds reported as being slightly high for handicap-accessible rooms. While most guests found the beds to be perfect or comfortable, a few experienced issues with the mattress flatness or discomfort. Overall, the majority of guests left positive remarks about the comfort level of the beds at this hotel location.

Cleanliness
Located in Hampton, the Holiday Inn Express Hotels by IHG offers guests a commendably clean environment. Many travelers have highlighted the overall cleanliness of the property, with the rooms noted for being especially tidy and spacious. Despite some reports of needing to request clean towels and an elevator that requires updating, guests often find their rooms to be comfortable, equipped with great air conditioning and facilities like a freezer for keeping cooler items. The staff receive praise for their friendliness and courtesy, contributing to a welcoming atmosphere throughout the hotel. While certain areas like hallways and elevators may be warmer than expected, the combination of cleanliness and efficient service largely enhances the guest experience at this Holiday Inn Express location.

Staff
At Holiday Inn Express Hotels in Hampton, travelers can expect a warm and inviting experience thanks to the exceptional staff. With numerous mentions of friendliness and attentiveness, it's clear that guests feel welcomed and valued. Several reviews highlight the team's helpful nature, ensuring that visitors have everything they need for a comfortable stay. The front desk personnel are particularly noted for their pleasant demeanor, contributing to a seamless check-in process. Names like Jerry and Michelle stand out for providing exemplary customer service, showcasing the hotel's commitment to hospitality. While one review mentions an exception regarding breakfast service, the overall consensus paints a picture of a professional and accommodating team dedicated to enhancing the guest experience.


Yes, Holiday Inn Express Hotels- Hampton by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Holiday Inn Express Hotels- Hampton by IHG.

No, Holiday Inn Express Hotels- Hampton by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express Hotels- Hampton by IHG.

Yes, Holiday Inn Express Hotels- Hampton by IHG has a gym.

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