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Summary of reviewsMercure Hannover Oldenburger Allee enjoys a strategically advantageous location near the highways A2 and A7, providing easy access for long-distance travelers and convenient connections to Berlin, Cologne and beyond. The hotel is also well-connected to public transport, allowing guests to reach Hannover's city center in just 15-20 minutes by tram. Despite its proximity to major routes, the surrounding area is quiet, making it a peaceful stop for both professionals and those on leisure trips. Ample parking options, including electric car charging stations, enhance its practicality.
The hotel's breakfast service garners significant praise for its diversity, freshness and taste, ensuring a satisfying start to the day. The buffet includes a wide range of options, catering to various preferences, although some guests find the €21 price point steep and express dissatisfaction with the coffee quality. Dinner, while praised for its quality when available, faces criticism due to the restaurant's frequent early closures and lack of alternative dining options during evening hours.
Rooms at Mercure Hannover Oldenburger Allee are generally well-received for their spaciousness, modern decor and comforts like large TVs and coffee machines. However, there are occasional reports of outdated facilities, maintenance issues and noise. Cleanliness is a strong point with most areas well-maintained, albeit with some isolated instances of dust and wear.
The staff at Mercure Hannover Oldenburger Allee significantly enhance the guest experience through their friendliness, efficiency and professional service, especially during check-in and check-out. They are lauded for their willingness to assist and for creating a welcoming atmosphere.
Wi-Fi service receives mixed reviews; many find it adequate for basic needs, while others encounter connectivity issues. Parking is convenient with multiple options including a secure underground garage, though fees can be high. Free street parking offers a cost-effective alternative.
For families, the hotel offers excellent amenities, such as connecting rooms, child-friendly services and ample space. Staff are especially attentive to families' needs, providing facilities like baby cribs and high chairs. The comfortable beds contribute to a restful stay, although some find them narrower than expected.
Despite being marketed as a four-star establishment, many guests feel the hotel does not fully meet this standard, citing outdated amenities and a price-quality mismatch. However, it remains a practical choice for business travelers due to its convenient location and robust facilities for meetings and seminars. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is Green Key certified, adhering to strict criteria in environmental management, including water, energy, and waste. They also prioritize sustainability education for staff, guests, and suppliers.
Business Hotel
The hotel offers ample event space and well-equipped conference rooms. It provides a professional and comfortable setting for productive work.
Accessible Hotel
This hotel includes accessibility and security features as part of its services.
Hotel with Gym
Offers a very well-equipped fitness room with effective strength and cardio equipment, including crosstrainer, seated ergometer, wall bars, training mats, and bench. Gym use is free for hotel guests.
4-Star Hotel
This 4-star hotel is located near Hanover Airport and offers high-quality facilities with free WIFI. Guests can enjoy the LeJardin restaurant and FAIRLight dining bar, as well as free gym use.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Room Types
Superior Double RoomThe triple room offers a sofa, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Superior Twin RoomThe double room offers a wardrobe, parquet floors, as well as a private bathroom featuring a bath and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Standard Twin RoomThe double room offers a carpeted floor, heating, as well as a private bathroom featuring a bath and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Privilege Double Room (Renovated)Offering bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The triple room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 1 bed.
Standard Double RoomThe triple room features a sofa, heating, as well as a private bathroom boasting a bath and a hairdryer. The triple room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
Mercure Hannover Oldenburger Allee is strategically positioned for travelers looking for convenience and swift access to major transport routes. Being very close to highways A2 and A7, it serves as an excellent stopover for those on long journeys across Germany, including routes towards cities like Berlin and Cologne or even international trips to the Netherlands. The hotel’s proximity to the highway makes it ideal even for a quick transit stay.
The location is well-regarded for its ease of access with guests frequently highlighting the seamless connection from the highway to the hotel. Despite this closeness, the surrounding area remains relatively quiet, offering a peaceful night's rest for weary travelers. The convenience extends beyond just road connections; the hotel is also near public transport options such as tram and light rail stations. In just 15-20 minutes by tram, visitors can find themselves in Hannover's city center, making the hotel a functional base for both business and leisure trips.
Ample parking options, including electric car charging stations, alongside nearby shopping facilities add to the practicality of the location. The neighborhood itself, while somewhat on the outskirts of Hannover, provides a tranquil setting making it suitable for both professional visits and city tours. Overall, the hotel's location is praised for its perfect blend of accessibility, peacefulness and convenience for various traveling needs.
Breakfast
Mercure Hannover Oldenburger Allee receives consistent praise for its breakfast offerings, which are described as diverse, fresh and delicious. Many reviewers note the extensive variety and quality of food with terms like "superb," "excellent," and "very good" frequently appearing. The breakfast buffet is highlighted for its richness and range, providing ample options for all tastes, including a noteworthy selection of fish, sausage, cheese, scrambled eggs and cereals. Freshness is a common theme with guests appreciating well-stocked and constantly replenished items, ensuring a satisfying start to the day.
The ambiance of the breakfast room is generally favorable with a modern and new condition noted, although a few found it somewhat akin to a canteen due to neon lighting. Service during breakfast is often praised for being friendly and efficient, though there were occasional comments on noise and tables being cleared a bit too hastily.
However, some guests feel that the breakfast is overpriced, particularly at €21 per person and pointed out issues with the coffee quality, describing it as lacking and not meeting their expectations.
Overall, the breakfast at Mercure Hannover Oldenburger Allee is highly regarded for its variety, taste and freshness, contributing positively to the guest experience, despite some concerns about pricing and coffee quality.
Dinner
While Mercure Hannover Oldenburger Allee receives positive feedback for delicious and tasty dinners when available, the primary concern from guests is the frequent closure of the restaurant and bar during evening hours. Many visitors found the restaurant to be modernly furnished and those who did enjoy dinner noted it was delicious and quick. Despite these positives, the eatery often closes early or remains unavailable, forcing guests to seek dinner options elsewhere, sometimes requiring extensive travel.
The absence of alternative services such as meal delivery or recommendations for nearby dining options exacerbates the inconvenience. The limited and basic evening menu on offer does not sufficiently compensate for the lack of evening meals. Guests also mention that while breakfast is provided, it could be improved and has limited service times, which might not be convenient for those traveling with children.
Overall, while the food quality at Mercure Hannover Oldenburger Allee receives praise, consistent availability of dining services, especially in the evening, would significantly improve guest satisfaction.
Rooms
Mercure Hannover Oldenburger Allee presents a range of experiences regarding their rooms, primarily noted for their spaciousness and cleanliness. The majority of rooms are large, modern and well-equipped, featuring amenities like large TVs, coffee machines and comfortable beds. Many travelers appreciate the modern decor and cozy atmosphere with certain sections of the hotel, such as the 6th floor, receiving particularly high praise for their renovated condition and stylish interiors.
Nevertheless, some rooms show signs of aging with outdated facilities and worn-out carpets. Instances of cleanliness issues have been mentioned, including dusty surfaces and bathrooms in need of renovation. Noise can be a minor issue for some guests and a few rooms suffered from maintenance problems like non-functional power sockets, poor ventilation or issues with windows. Despite these occasional drawbacks, the hotel's spacious, clean and well-equipped rooms often ensure a comfortable stay for many visitors.
Beds
When staying at Mercure Hannover Oldenburger Allee, guests can expect a generally high level of comfort when it comes to the beds. Many reviews highlight the beds as being very comfortable with guests frequently describing them as comfortable, good and excellent. The bedding also receives praise for its comfort, being noted as comfortable bedding with good duvets and pillows that add to the overall sleeping experience.
However, there are some caveats. Some guests found the beds to be narrower than expected, especially in certain rooms such as the disabled-accessible double room. A few reviews mention the beds being quite small or narrower than preferred. Additionally, there are occasional mentions of the mattresses being worn out or uncomfortable, although these comments are less frequent.
Most visitors appreciate the spacious single beds and the comfortable and fluffy pillows, contributing to a restful sleep. Larger beds have also been noted as being freshly made and providing extra comfort. Despite a few negative remarks about narrowness and the condition of some mattresses, the overall feedback on the beds at Mercure Hannover Oldenburger Allee is predominantly positive, making it a comfortable choice for travelers.
Cleanliness
The Mercure Hannover Oldenburger Allee receives high marks for its cleanliness. Many guests consistently highlight the well-maintained, clean and modern rooms. Positive phrases often describe the rooms as clean, comfortable and airy with large, nicely furnished accommodations. The overall hotel cleanliness, including common areas, seems commendable. Guests also appreciate the neat and tidy environment with the bathrooms often described as very clean.
However, there are occasional negative remarks about cleanliness. Some guests encountered issues such as dusty rooms, dirty carpets and traces of previous guests in bathrooms. Specific instances noted include stained furniture, mold and dead flies. While some rooms have been flagged as needing a deeper clean, the general consensus points to an overall good standard of cleanliness and upkeep. The hotel’s housekeeping staff appears diligent, though a few lapses were noted.
In summary, guests of the Mercure Hannover Oldenburger Allee generally find the hotel to be clean and well-kept with some isolated incidents that suggest room for improvement in maintaining consistent housekeeping standards.
Staff
Mercure Hannover Oldenburger Allee boasts an exceptional team of staff who consistently receive high praise from guests. The overall sentiment is overwhelmingly positive with descriptors such as "very friendly," "helpful," "accommodating," and "super nice" frequently recurring. Guests appreciate the professionalism and attentiveness of the staff, particularly during check-in and check-out processes, making for an uncomplicated and welcoming experience.
Many reviewers highlight the personalized service, noting that employees are always ready to assist and appear genuinely invested in guest satisfaction. Special mentions go to specific roles within the hotel, such as the barmaid and front desk staff, who are described as polite, engaged and attentive to needs.
However, there are isolated comments suggesting that certain areas, such as the reception and breakfast team, might benefit from additional training to enhance customer interactions. Despite these few criticisms, the staff generally leave a strong, positive impression on guests, contributing to a comfortable and pleasant stay. The team’s ability to speak English and their proactive approach towards accommodating special needs, such as wheelchair assistance, are also commendable points noted by visitors.
Overall, the friendly and dedicated staff at Mercure Hannover Oldenburger Allee are a significant asset, greatly enhancing the guest experience with their warmth and professionalism.
Wi-Fi
Guests of Mercure Hannover Oldenburger Allee have shared mixed experiences regarding the hotel's Wi-Fi. On the positive side, many have found the Wi-Fi to work well, describing it as good, decent and even fast. Several mentioned that it works perfectly, meeting their needs effectively. However, some guests encountered issues, noting that the Wi-Fi connection was sluggish at times and required frequent reconnections. There were also reports of the service being interrupted multiple times per hour and some felt it didn't work properly. Despite these occasional setbacks, the overall perception seems leaning towards satisfactory for basic internet needs.
Parking
At Mercure Hannover Oldenburger Allee, guests have shared a mix of experiences regarding parking at the hotel. There are several convenient on-site parking options, including an extensive parking lot and a secure underground garage. Despite the ample availability, some guests have encountered limited spots during peak times.
Street parking is available for free, which is a positive alternative highlighted by many guests. Moreover, there are paid parking options directly in front of the hotel or nearby with a fee generally around €12 per day, though some comments suggest higher rates reaching up to €120 per day. While the convenience and security of the garage parking were praised, the fees for parking were often mentioned as expensive with several guests noting the high daily cost.
Some difficulty was noted with the parking card system not always functioning and there was feedback on the parking situation being unclear during check-in. However, for those who could find a spot, the parking process was typically uncomplicated.
Overall, while Mercure Hannover Oldenburger Allee offers multiple parking solutions to suit various needs, the cost has been a recurring point of contention among guests. Free parking on the street remains a favored option for cost-conscious travelers.
Family
The Mercure Hannover Oldenburger Allee is highly praised for its family-friendly amenities and warm hospitality. Families report being well-treated, finding it an ideal hotel for family stays. Connecting rooms are available, which is convenient for larger families and those traveling with children. Reviews commend the child-friendly environment and the attention given to young guests, such as providing a crib at no extra cost and ensuring comfortable sleeping arrangements with a large double bed for families with toddlers.
The hotel staff are noted for their friendliness towards children, further enhancing the family experience. Families arriving on short notice with babies also had their needs efficiently met with amenities like a high chair and other child-specific facilities. The hotel provides ample room space, which is beneficial for work and play and families appreciate the dedicated family parking options.
Though the breakfast options might not cater thoroughly to vegan guests, the overall experience remains positive with guests finding everything running smoothly and the beds offering great comfort. Family-friendly and attentive, the Mercure Hannover Oldenburger Allee comes highly recommended for those traveling with kids.
4 Star
Many guests felt that Mercure Hannover Oldenburger Allee did not meet the expectations of a four-star hotel. The consensus among the reviews suggests that the hotel’s facilities and services fall short of the advertised standard. Specific mention was made of the price being exaggerated and not justifying the quality offered, often described as not appropriate for a four-star establishment. Complaints also highlighted the hotel's outdated amenities and service that disappointed those hoping for a more premium experience. While a few guests found the hotel satisfactory, the majority felt it was not deserving of its four-star rating.
Business
Mercure Hannover Oldenburger Allee is a commendable choice for business travelers, offering suitable accommodations for those on business trips. Frequently utilized for business travel every few months, the hotel provides a valuable stopover along a journey and is efficient for business purposes. It excels as a venue for trainings and seminars with good facilities for business meetings and conferences.
The hotel's location is particularly convenient for business travelers, making it a top address for short business stays. Guests have praised the friendly and efficient service, which creates a satisfactory experience for business trips. The value for money is also highlighted as a positive aspect.
However, it should be noted that some areas of the hotel are in need of maintenance. Issues such as deteriorating bathroom fixtures, non-functional appliances and outdated elements have been reported, which may detract from the otherwise suitable environment for business purposes. Despite these drawbacks, the overall consensus suggests that Mercure Hannover Oldenburger Allee is a reliable choice for business accommodations.
Accessible
Mercure Hannover Oldenburger Allee offers good accessibility and convenience for guests with disabilities. Positioned near train and subway stations and accessible from the nearby highway, it provides an excellent location for easy travel. The hotel features accessible rooms, including those on the ground floor, designed to accommodate mobility issues. Specific rooms for wheelchair users are well-equipped, ensuring ease of use with proper fixtures and amenities, such as shower stools. However, a minor point to note is the handlebar for the toilet, which could be more stable. The hotel’s design, including well-functioning lifts, supports the needs of all guests, making it suitable for a comfortable overnight stay.
Dog Friendly
The Mercure Hannover Oldenburger Allee has proven to be a dog-friendly haven, welcoming pets with open arms. Guests appreciated the reasonable €15 fee for bringing their dogs, which included access to dog-friendly amenities such as dedicated dog walking areas and even a dog bed provided in the room. The hotel staff was noted for their pleasant demeanor and accommodating approach towards pets. Many guests found the hotel highly suitable for dog owners, emphasizing that it was great for stays with dogs and that their pets could comfortably sleep in their provided baskets. Despite some comments on the lack of specific facilities for dogs, overall, the hotel ensures that bringing along a dog poses no problem, making it a commendable choice for travelers with pets.
No, Mercure Hannover Oldenburger Allee doesn't have any pool.
No, a spa isn't available at Mercure Hannover Oldenburger Allee.