Beryl Charm Hotel and Spa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsBeryl Charm Hotel and Spa in Hanoi enjoys a prime location in the heart of the bustling Old Quarter, making it an ideal choice for travelers eager to explore nearby iconic attractions like Hoan Kiem Lake and Train Street. Guests appreciate its proximity to various landmarks, shops, and dining options, yet still find solace in the hotel's quiet, comfortable rooms. The value offered alongside clean facilities and exceptional service from friendly staff further enhances its appeal.
The breakfast experience at Beryl Charm Hotel and Spa is positively received, featuring a diverse mix of Western and Vietnamese dishes, including vegan options. Guests find the meals fresh and enjoyable, although some suggest improvements in variety for latecomers. Despite occasional waits due to a crowded area, the quality service contributes to a pleasant dining experience.
Guests commend the spacious, clean rooms equipped with modern amenities, comfortable beds, and charming balconies or large windows. While a few furnishings seem dated, and noise from street-facing rooms can be an issue, guests generally find great value in the accommodations. The cleanliness of the hotel receives high praise and contributes to many positive guest experiences, despite minor maintenance concerns.
The staff at Beryl Charm Hotel and Spa is highly regarded for their exceptional service, regularly mentioned for their warm demeanor and proactive assistance in recommending local attractions and providing additional services. Their attention to detail and genuine care significantly enrich guests' stays.
The comfort of the beds is frequently highlighted, with most guests enjoying restful nights due to their plushness. Although preferences vary slightly, the overall bedding experience contributes positively to a relaxing visit. Despite minor issues with amenities, the hotel’s bedding quality stands out as a key element of guest satisfaction.
Categories
The breakfast experience at Beryl Charm Hotel and Spa is positively received, featuring a diverse mix of Western and Vietnamese dishes, including vegan options. Guests find the meals fresh and enjoyable, although some suggest improvements in variety for latecomers. Despite occasional waits due to a crowded area, the quality service contributes to a pleasant dining experience.
Guests commend the spacious, clean rooms equipped with modern amenities, comfortable beds, and charming balconies or large windows. While a few furnishings seem dated, and noise from street-facing rooms can be an issue, guests generally find great value in the accommodations. The cleanliness of the hotel receives high praise and contributes to many positive guest experiences, despite minor maintenance concerns.
The staff at Beryl Charm Hotel and Spa is highly regarded for their exceptional service, regularly mentioned for their warm demeanor and proactive assistance in recommending local attractions and providing additional services. Their attention to detail and genuine care significantly enrich guests' stays.
The comfort of the beds is frequently highlighted, with most guests enjoying restful nights due to their plushness. Although preferences vary slightly, the overall bedding experience contributes positively to a relaxing visit. Despite minor issues with amenities, the hotel’s bedding quality stands out as a key element of guest satisfaction.
Hotel near Nightlife Spots
Located on Hang Bong Street, placing it in a lively part of the Old Quarter with nightlife options. Proximity to bars and eateries makes it suitable for guests interested in evening activities.
Cheap Hotel
This hotel is located in Hanoi and offers affordable accommodation with spa facilities. It provides essential amenities suitable for budget travelers.
4-Star Hotel
This hotel includes a spa and wellness center, offering various treatments. Its location in the Old Quarter is convenient for exploring the area. The combination of relaxation and accessibility makes it a good choice.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Beryl Charm Hotel and Spa boasts an enviable location in the heart of Hanoi's vibrant Old Quarter, making it an ideal base for travelers keen on exploring the city's iconic attractions. Guests appreciate the hotel's proximity to significant landmarks such as Hoan Kiem Lake, Train Street, and Hoa Lo Prison, all within easy walking distance. The hotel's central positioning allows visitors to effortlessly navigate to the bustling historic French Quarter as well as to indulge in the local culture, with numerous small shops, restaurants, and street food stalls nearby.
Despite being nestled in a lively and crowded street, the hotel offers quiet and comfortable rooms where guests can retreat from the city's hustle and bustle. Its central location is praised not only for sightseeing but also for convenient access to shopping and dining options, making it a fantastic choice for those on a short stay. The reviews consistently highlight the hotel's great value, clean facilities, and excellent service provided by friendly and helpful staff, adding to the overall appeal of its superb location.
The breakfast experience at Beryl Charm Hotel and Spa receives predominantly positive feedback from guests, offering a wide array of delicious options that cater to various preferences. Hotel guests appreciate the delightful mix of Western and Vietnamese traditional dishes, with vegan options available, which is a noted plus for vegetarians. The spread often includes traditional soups, fried rice, steamed vegetables, eggs, toast, jams, pastries, and fresh fruit, ensuring a satisfying start to the day. Despite the offerings being fresh and varied, some guests mention that the breakfast area can get quite crowded, leading to occasional waits for seating. Additionally, while most guests find the breakfast options to be comprehensive and substantial, the selection could use some improvement in terms of variety and availability for latecomers. Overall, the breakfast at Beryl Charm Hotel and Spa is well-received, combining quality service with enjoyable dining choices.
At Beryl Charm Hotel and Spa, the rooms offer a mix of comfort and value that appeals to many travelers. Guests consistently praise the spaciousness of the accommodations, which are ideal for families and those who appreciate extra room to unwind. Several reviews highlight the cleanliness of the rooms, with many noting that they are cleaned meticulously on a daily basis, ensuring a spotless environment for guests.
The rooms boast modern amenities and are well-designed, featuring either large windows that illuminate the space or small balconies that add a touch of charm. Beds are described as comfortable, making for a restful night's sleep. In addition to the great value for money, guests sometimes enjoy complimentary room upgrades, enhancing their experience further.
Despite the positive aspects, some parts of the hotel have furnishings that appear dated and worn, and certain rooms face street-side windows where noise can occasionally be a concern. Still, the overall value and cleanliness seem to compensate for these minor drawbacks.
Although a few rooms may feel slightly cramped, the hotel generally provides a comfortable setting that caters to the expectations of travelers seeking affordability paired with quality.
At Beryl Charm Hotel and Spa, guests frequently highlight the comfort and quality of the beds, often describing them as soft and very comfortable. Many reviewers appreciated the plushness, especially those who are accustomed to softer mattresses, ensuring a restful night's sleep. While most experiences were positive, a few guests noted some beds being a bit hard, showing a slight variation in preference. The hotel staff also received commendations for their politeness and attentiveness, with a special mention for the excellent personal service from the customer service team. Although a few minor issues with amenities were noted, such as broken shower items, the overall impression of the hotel’s bedding offers is highly favorable, contributing to a relaxing stay.
Beryl Charm Hotel and Spa receives numerous accolades from guests for its cleanliness and spacious accommodations. Many visitors commend the rooms for being clean, bright, and spacious, with some even describing their room as the best they’ve stayed in during their trip. Housekeeping frequently receives praise for keeping the rooms impeccably spotless and ensuring guests' comfort throughout their stay. Additionally, the hotel staff garners appreciation for their friendly and attentive service, contributing positively to guest experiences.
However, not all feedback is glowing. Some guests have noted that the hotel is not fully reflective of a four-star establishment. Specific issues, such as malfunctioning elevators, water leaks, and outdated bathroom facilities with mould and water stains, have been mentioned. Instances of inadequate bathroom towels and the need for room maintenance, including garbage left by previous guests, are also highlighted. Despite these concerns, the overall consensus emphasizes clean rooms combined with accommodating service, making it a generally positive experience for many.
At Beryl Charm Hotel and Spa in Hanoi, the staff consistently delivers exceptional service, creating a welcoming and supportive environment for guests. Numerous reviews highlight the warmth and friendliness of the staff, with special mentions of Sofia, Paula, and Irene for their outstanding assistance. The receptionists are regularly commended for their smiling demeanor and readiness to assist with recommendations for local food spots, tours, and coffee. Guests appreciate the staff's willingness to go above and beyond, ensuring comfortable stays and offering various additional services such as airport shuttles and city tours. The attention to detail, professionalism, and genuine care for guest experiences make the staff a standout feature of this hotel, contributing significantly to memorable stays.
Location Show Map
Location
Despite being nestled in a lively and crowded street, the hotel offers quiet and comfortable rooms where guests can retreat from the city's hustle and bustle. Its central location is praised not only for sightseeing but also for convenient access to shopping and dining options, making it a fantastic choice for those on a short stay. The reviews consistently highlight the hotel's great value, clean facilities, and excellent service provided by friendly and helpful staff, adding to the overall appeal of its superb location.
Breakfast
Rooms
The rooms boast modern amenities and are well-designed, featuring either large windows that illuminate the space or small balconies that add a touch of charm. Beds are described as comfortable, making for a restful night's sleep. In addition to the great value for money, guests sometimes enjoy complimentary room upgrades, enhancing their experience further.
Despite the positive aspects, some parts of the hotel have furnishings that appear dated and worn, and certain rooms face street-side windows where noise can occasionally be a concern. Still, the overall value and cleanliness seem to compensate for these minor drawbacks.
Although a few rooms may feel slightly cramped, the hotel generally provides a comfortable setting that caters to the expectations of travelers seeking affordability paired with quality.
Beds
Cleanliness
However, not all feedback is glowing. Some guests have noted that the hotel is not fully reflective of a four-star establishment. Specific issues, such as malfunctioning elevators, water leaks, and outdated bathroom facilities with mould and water stains, have been mentioned. Instances of inadequate bathroom towels and the need for room maintenance, including garbage left by previous guests, are also highlighted. Despite these concerns, the overall consensus emphasizes clean rooms combined with accommodating service, making it a generally positive experience for many.
Staff
No, Beryl Charm Hotel and Spa doesn't have any pool.
Yes, a spa is available at Beryl Charm Hotel and Spa.
No, Beryl Charm Hotel and Spa doesn't allow dogs.
No, parking facilities aren't available at Beryl Charm Hotel and Spa.
No, Beryl Charm Hotel and Spa doesn't have a gym.
Location Show Map
More Options
