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Summary of reviewsHanoi Le Jardin Hotel & Spa is a well-regarded establishment praised for its excellent location, superb amenities, and outstanding services. Situated just outside Hanoi's energetic Old Quarter, the hotel offers a peaceful refuge while maintaining easy access to major attractions like Dong Xuan Market and Hoan Kiem Lake, as well as local cafes and shops. Guests especially enjoy the hotel's convenience for exploring tourist spots nearby.
The breakfast at Hanoi Le Jardin Hotel & Spa is notably exceptional, offering a diverse menu that satisfies a range of palates. Options include a blend of Vietnamese, Asian, and Western cuisines, with guests appreciating both the selection and quality of the dishes. The breakfast setting is clean and modern, accompanied by attentive staff, making it a delightful and inviting start to the day.
Rooms at the hotel are lauded for their spaciousness and cleanliness, providing a comfortable and tranquil environment. Featuring modern decor with stylish gold-toned interiors, the accommodations offer a luxurious yet cozy atmosphere. Guests frequently praise the beds for their remarkable comfort, contributing to a restful stay.
The hotel's commitment to cleanliness is evident in its spotless rooms and well-maintained facilities. Friendly and professional staff further enhance the experience, often compared to those found in five-star establishments. Notable staff members are praised for their attentiveness and proficiency in multiple languages, ensuring guests feel welcomed and cared for during their stay.
The spa is another highlight, offering exceptional services that guests often describe as fantastic. Even when maintenance affected its availability, the hotel provided alternatives to maintain the spa experience. Additionally, the hotel caters well to families, offering accommodations that can host families comfortably and providing amenities such as extra beds and baby cribs.
In summary, Hanoi Le Jardin Hotel & Spa exceeds expectations for a four-star property. With its prime location, exceptional breakfast, comfortable accommodations, and laudable staff, it offers a hospitality experience that rivals even higher-rated establishments, making it a highly recommended choice for travelers seeking a luxurious stay in Hanoi. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
4-Star Hotel
Room Types
Deluxe City View RoomOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 1 bed.
Family suite roomOffering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.
Sky Executive Suite RoomThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.
Cozy Le Jardin Classic RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
Premium the Level Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 1 bed.
Deluxe Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 2 beds.
Standard Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a shower and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a safe deposit box as well as city views. The unit offers 2 beds.
Guest Reviews
9.0
Excellent
Location
Hanoi Le Jardin Hotel & Spa boasts a prime location that effortlessly blends convenience with tranquility. Situated just outside the bustling Old Quarter, this hotel offers guests a peaceful respite while still being close to Hanoi's major attractions. Its proximity to key sights means guests can easily explore the city on foot, with a mere 10-minute walk leading to the vibrant center, Dong Xuan Market, and Hoan Kiem Lake. The hotel's neighborhood is rich with local cafes, restaurants, and mini marts, ensuring that visitors have plenty of options for dining and shopping right at their doorstep. Guests appreciate the quieter environment away from the hustle, yet the hotel remains central enough to truly experience the essence of Hanoi. With nearby access to tourist spots such as the Ho Chi Minh Mausoleum and surrounding parks, this location serves as an ideal hub for both leisure and exploration.
Breakfast
Hanoi Le Jardin Hotel & Spa offers a breakfast experience that has received high praise from guests, with many describing it as exceptional and diverse. The breakfast features a delightful blend of a buffet and an à la carte menu, catering to a wide variety of tastes with options that include Vietnamese dishes, Asian, and Western cuisines. Guests appreciate the abundant selection, which includes a superb range of savouries, sweets, fruits, breads, and pastries. The quality of the breakfast is complemented by the freshness of the ingredients, notably the fresh juices. The pancakes are highlighted for their exceptional taste, and the top-notch offerings ensure that breakfast is a standout feature of the hotel experience.
The breakfast is served in a clean, modern setting, with attentive staff further enhancing the dining experience. Guests value the inviting atmosphere where the buffet is not overcrowded, allowing for a relaxed start to the day. The hotel's commitment to offering a wonderful breakfast makes it a key aspect of the stay, with many guests looking forward to the morning meal during their visit. Overall, the breakfast at Hanoi Le Jardin Hotel & Spa offers a compelling combination of variety and quality that leaves a lasting impression.
Rooms
Nestled in the heart of Hanoi, Le Jardin Hotel & Spa offers guests an impressive stay with its remarkably spacious and impeccably clean rooms. Many visitors praise the comfort and tranquility of the accommodation, which features modern, tasteful decor and a cozy atmosphere. The hotel boasts rooms that not only live up to their advertising but also exceed expectations with their stunning gold-toned interiors and stylish designs. The beds, in particular, leave a lasting impression, providing a soft and comfortable haven after a day of exploring.
Guests appreciate the variety of room options, including the family rooms with connecting bedrooms and large bathrooms equipped with modern amenities like standing tubs and heated bidets. The clean and sophisticated appearance of the rooms, paired with their beautiful and unique designs, offers a luxurious yet relaxing retreat.
Le Jardin seamlessly combines aesthetic beauty with practical comfort, making it an exceptional choice for travelers seeking spacious and well-maintained accommodations in a prime location.
Beds
At the Hanoi Le Jardin Hotel & Spa, guests consistently highlight the comfort and quality of the beds in their reviews. Visitors often praise the beds for their softness and comfort, with many describing them as very comfortable or super comfy. There is a specific mention of a king-size bed being the best slept in during a lengthy trip through Vietnam, accompanied by equally comfortable pillows. The beds are noted not only for their comfort but also for their elegant presentation, featuring crisp linens and offering a good-sized sleeping area. The modern and spacious rooms further enhance the overall comfort, providing a cozy retreat for travelers seeking restful accommodations.
Cleanliness
Hanoi Le Jardin Hotel & Spa consistently impresses guests with its high standards of cleanliness, earning praise for its spotless rooms and well-maintained facilities. Visitors frequently note the hotel's modern and immaculate appearance, with rooms described as spacious, comfortable, and beautifully decorated. The environment is consistently lauded as clean and pleasant, with efficient and attentive service enhancing the inviting atmosphere. The staff contributes significantly to the positive experience, known for their friendly and supportive nature, ensuring a welcoming stay. Although there is a mention of a specific bathroom maintenance issue, the hotel's overall cleanliness and upkeep stand out as superior, especially when compared to other accommodations in Hanoi. Overall, guests appreciate the hotel’s ability to provide a clean, sophisticated, and peaceful retreat in this bustling city.
Staff
Hanoi Le Jardin Hotel & Spa is home to a team of staff that consistently impresses guests with their warmth, friendliness, and professionalism. Visitors have repeatedly highlighted the kindness and attentiveness of the staff, noting that their service exceeds expectations, rivaling that of a 5-star hotel. The receptionists and other team members are praised not only for being welcoming and accommodating but also for their proficient English and sometimes even French language abilities, which enhances the guest experience. Noteworthy individuals like Perry, Chi, Tuan Anh, Sebastian, and Christian have been commended for their exceptional assistance, whether it's managing early check-ins or providing insightful local tour guidance. The commitment of the staff to go above and beyond ensures a warm and personal stay, making the hospitality at Hanoi Le Jardin Hotel & Spa a standout feature in guests’ visits.
Spa
The Hanoi Le Jardin Hotel & Spa is distinguished for its exceptional spa facilities, often highlighted as the main feature of the hotel. Many guests appreciate the pleasant massages offered at the wellness center, describing the facilities as fantastic and amazing. Despite instances when the spa was undergoing maintenance or not open, the hotel's proactive approach ensured guests could still enjoy spa treatments through a cooperation with a nearby spa. The staff are praised for their excellent service, consistently going above and beyond to assist guests, including helping with spa bookings. The hotel also features a pool with clean water, adding to the overall relaxing experience.
Family
Hanoi Le Jardin Hotel & Spa offers a welcoming environment for families traveling with children. It is well-suited for small families, with accommodations that can comfortably host up to five members in the same room or connecting rooms. The family suite stands out as particularly impressive, providing ample space for both parents and children. The hotel caters to young guests by offering amenities such as extra beds and baby cribs upon request, demonstrating its baby-friendly nature. Guests found their stay in Vietnam to be very comfortable, thanks in part to the hotel staff's attentiveness, including their willingness to assist with purchasing necessary medicines from a nearby pharmacy when a family member fell ill. The hotel also lives up to its advertising with an appealing aesthetic that is described as Instagrammable, making it an attractive choice for families wanting to capture memories. The facility comfortably accommodates families spanning different generations, making it a versatile choice for a family getaway.
4 Star
Hanoi Le Jardin Hotel & Spa is a shining example of hospitality, setting a standard that rivals even a five-star experience. Guests consistently praise the exemplary service provided by the staff, particularly at the reception, likening their responsiveness to that of a five-star establishment. This four-star hotel not only meets the expectations associated with its rating but surpasses them, offering service that some describe as six-star caliber.
The property itself is described as clean and comfortable, evoking the feel of a five-star hotel. Visitors appreciate its well-kept surroundings, highlighted by a memorable dining experience at Khue restaurant located on the hotel's rooftop. While one guest's experience didn't quite align with the typical four-star expectations, others find the hotel, and especially the rooms, to merit a higher rating. Ultimately, Le Jardin is highly recommended by many for those seeking a luxurious stay in Hanoi, providing a service level that is well in line with higher-ranked establishments.
No, Hanoi Le Jardin Hotel & Spa doesn't have any pool.
Yes, a spa is available at Hanoi Le Jardin Hotel & Spa.
No, Hanoi Le Jardin Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at Hanoi Le Jardin Hotel & Spa.
No, Hanoi Le Jardin Hotel & Spa doesn't have a gym.