Hanoi Pearl Hotel

Hanoi 21.03062500, 105.85094100 , Number 6 - Bao Khanh Lane (Show on Map)
8.9
Excellent


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Summary of reviewsHanoi Pearl Hotel is celebrated for its exceptional location in the heart of Hanoi's vibrant Old Quarter, offering guests easy access to major attractions such as Hoan Kiem Lake, while maintaining a peaceful atmosphere on quieter streets. This strategic positioning makes it an ideal starting point for exploring the historic charm of Hanoi and its lively offerings, supplemented by the hotel's friendly staff and comfortable accommodations.

Guests consistently praise the breakfast experience for its impressive buffet that combines Western and Vietnamese cuisines, providing a luxurious start to the day. The breakfast, featuring freshly made pho and omelets, along with a selection of pastries and local fruits, is appreciated for its presentation and quality. While there are occasional mentions of crowded conditions, the general sentiment remains positive thanks to the friendly service and abundant options.

Rooms at Hanoi Pearl Hotel earn high marks for their comfort, cleanliness, and spaciousness, with stylish, elegant décor and modern amenities ensuring a restful stay. Guests commend the comfortable beds, clean interiors, and effective soundproofing, making the rooms a quiet retreat amid Hanoi's bustling streets. Despite minor issues such as dated elements or smaller rooms, the accommodations are generally considered well-maintained and supportive of a comfortable stay, enhanced by helpful staff.

The cleanliness and hygiene standards at the hotel are consistently praised, with both rooms and public areas maintained impeccably by attentive staff. Guests appreciate the modern yet cozy appearance and furnishings that contribute to a pleasant atmosphere, recommending the hotel for a clean and comfortable stay.

The hotel's staff is frequently highlighted for their exceptional service and warm hospitality, contributing significantly to positive guest experiences. Their attentiveness, professionalism, and ability to communicate effectively with international guests elevate the overall experience, ensuring visitors leave with fond memories.

Free WiFi service at the Hanoi Pearl Hotel is generally reliable and fast, though some guests report varying performance between rooms and common areas. Nevertheless, the majority praise the connectivity and the staff's assistance in resolving issues.

The spa services at Hanoi Pearl Hotel are a notable highlight, offering quality massages at affordable prices. Guests commend the massages as a perfect remedy after exploring the city, recommending indulgence in spa treatments, which include foot and full-body massages.

Hanoi Pearl Hotel stands out as family-friendly, with attentive staff accommodating the needs of families, offering spacious and clean rooms that contribute to a satisfying stay. The hotel’s excellent location further enhances its appeal for those traveling with children, ensuring a pleasant and memorable Hanoi visit.

Overall, Hanoi Pearl Hotel is recognized as an excellent destination for travelers seeking comfort, convenience, and outstanding service in the heart of Hanoi. The hotel combines high-end atmosphere with budget-friendly pricing, offering remarkable value for a four-star facility. Despite a few minor issues, the overall experience often exceeds typical four-star standards, making it a recommended choice for a memorable stay in Vietnam's bustling capital.
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Family Friendly Hotel
Hanoi Pearl Hotel may offer family-friendly accommodations and services, ensuring a comfortable stay for guests traveling with children.

Hotel near Nightlife Spots
Located in the heart of the Old Quarter, Hanoi Pearl Hotel is close to popular nightlife destinations like Ta Hien Street and numerous rooftop bars offering panoramic city views. Its central location ensures guests can easily immerse themselves in the city's nightlife.

Cheap Hotel
Located in the heart of Hanoi, this hotel provides easy access to the city's main attractions. It offers comfortable accommodations at an affordable price, making it ideal for budget-conscious travelers. Its central location allows guests to explore the area without spending much on transportation.

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Deluxe Window Room Located at the rear of the hotel, these airy and well-appointed rooms have an internal window. The rooms are equipped with flat-screen TV, in-room safe, a minibar and tea/coffee making facilities. The en suite bathroom comes with a shower, hairdryer, bathrobes and free toiletries. Room cannot accommodate any extra bed. Room has no view.

Deluxe City View Room Offering street or city view, larger air-conditioned rooms are equipped with a flat-screen cable TV, in-room safe, a minibar and tea/coffee making facilities. The en suite bathroom comes with a hairdryer, bathrobes and free toiletries.

Executive City View Room Offering views of the city ,on higher floor, these larger, non-smoking rooms feature views of the Old Quarter through floor-to-ceiling windows. The rooms are equipped with a flat-screen cable TV, in-room safe, minibar and tea/coffee making facilities. The en suite bathroom comes with a hairdryer, bathrobes and free toiletries.

Terrace Suite Featuring a private terrace, spacious air-conditioned suites feature views of the Old Quarter. The suites come fitted with a separate living room and are equipped with a flat-screen cable TV, in-room safe, a minibar and tea/coffee making facilities. The 2 en suite bathrooms come with a hairdryer, bathtub, bathrobes and free toiletries.

Family Connecting Room Offering views of city, larger air-conditioned rooms are equipped with a flat-screen cable TV, in-room safe, a minibar and tea/coffee making facilities. The en suite bathroom comes with a hairdryer, bathrobes and free toiletries.

Premier Suite Featuring city views, spacious air-conditioned suites feature a separate living room and are equipped with a flat-screen cable TV, in-room safe, a minibar and tea/coffee making facilities. The en suite bathroom comes with a hairdryer, bathtub, bathrobes and free toiletries.

Romance Classic Room Located at the rear of the hotel, these cosy, non-smoking rooms are fitted with flat screen cable TV, minibar and tea/coffee making facilities. En suite bathrooms come with a shower, hairdryer and free toiletries. Please note that this room has no window. Room cannot accommodate any extra bed.

Triple Room with City View Offering views of the city, larger air-conditioned rooms are equipped with a flat-screen cable TV, in-room safe, a minibar and tea/coffee making facilities. En suite bathroom comes with a hairdryer, bathrobes and free toiletries. Room accommodates up to 3 adults AND 1 child aged under 6.

Guest Reviews
8.9
Excellent
Location
Hanoi Pearl Hotel enjoys an exceptional location that is highly appreciated by its guests. Situated in the heart of Hanoi's vibrant Old Quarter, the hotel offers easy access to the city's major attractions. Being just a few steps away from Hoan Kiem Lake and notable landmarks, the location is described as perfect, ideal, and convenient by many. While being centrally placed, guests have praised the hotel for its quiet surroundings, situated on a smaller street that offers peace away from the bustling city noise. This provides the perfect starting point for exploring the historic charm of Hanoi and its lively streets filled with shops, cafes, and restaurants. Besides its prime location, guests also appreciate the friendly staff and comfortable accommodations, making it an excellent choice for both sightseeing and relaxation.

Breakfast
Guests at Hanoi Pearl Hotel frequently commend the breakfast experience for its variety and quality. The hotel offers an impressive buffet that blends both Western and Vietnamese cuisines, satisfying diverse palates with an extensive range of options. Diners can enjoy dishes such as freshly made pho and omelets, along with a selection of pastries, cereals, and nourishing local fruits. The breakfast is praised not only for its flavors but also for its presentation, providing both a luxurious and hearty start to the day.

The buffet setup features made-to-order stations, ensuring freshness and customization, with friendly staff enhancing the overall experience. Despite occasional comments on limited options for certain tastes, the selection is generally considered abundant and fulfilling. The inclusion of both international classics and traditional local fare is noted as a highlight, offering a delightful culinary journey each morning.

While some reviews mention crowded conditions and non-functional coffee machines, the general sentiment remains overwhelmingly positive, appreciating the warmth and efficiency of the service. For many guests, the breakfast at Hanoi Pearl Hotel stands out as a memorable part of their stay in Hanoi, giving them a delightful taste of the city's hospitality and culinary richness.

Rooms
The Hanoi Pearl Hotel's rooms are consistently praised for their comfort, cleanliness, and spaciousness. Many guests highlight the stylish and elegant décor, appreciating the classic furnishings that imbue the rooms with a sense of sophistication. Despite some mentions of dated elements and smaller rooms, the majority of guests found the accommodations to be generously sized, with ample storage and well-maintained, supporting a comfortable stay. The clean and bright interiors, combined with effective soundproofing, provide a quiet oasis amid the bustling Hanoi streets. Beds are frequently noted for their exceptional comfort, contributing to restful nights. Equipped with modern amenities and spacious bathrooms, the rooms accommodate various guest preferences, including suites with ample living space and balconies. While some rooms lacked views, creative solutions, like light wells, ensure natural light. Overall, the hotel delivers a quality experience akin to a four-star rating, with the staff receiving compliments for their helpful and friendly nature, enhancing guests’ stays in the vibrant city.

Beds
Hanoi Pearl Hotel is consistently praised for its exceptional bed comfort, making it a standout option for travelers seeking restful nights in the bustling city of Hanoi. The hotel features large beds, often described as comfortable, cozy, and even dreamy, with a perfect balance of firmness and softness to cater to different preferences. Guests frequently note the high quality of the mattresses, pillows, and linens, which contribute to a relaxing and peaceful sleep experience. The rooms are spacious and not only provide comfortable beds but also come with adequate amenities to ensure a pleasant stay. While there are a few mentions of firmness, the overall impression is of satisfaction, with travelers finding the beds to be a highlight of their visit to the hotel. The positive reviews emphasize the commitment to comfort, making Hanoi Pearl Hotel a top choice for a cozy retreat in Vietnam.

Cleanliness
The Hanoi Pearl Hotel receives consistent praise from guests for its remarkable cleanliness and well-maintained facilities, comparable to a higher star rating. Reviews highlight the immaculate condition of the rooms, which are frequently noted as spacious and tidy, with comfortable and cozy bedding. The cleaning staff is commended for their thorough work, ensuring both rooms and public areas like showers and bathrooms remain spotless. Guests appreciate the hotel's modern yet cozy appearance, with furnishings adding to the overall positive atmosphere. The staff, described as friendly and attentive, contribute to a pleasant and seamless guest experience. Despite minor issues such as damp bedding or sparse furnishings, the exceptional level of cleanliness and hygiene leaves guests highly satisfied, recommending the Hanoi Pearl Hotel for those seeking a clean and comfortable stay in a convenient location.

Staff
Visitors to Hanoi Pearl Hotel consistently praise the staff for their exceptional service and warm hospitality. The team is often described as friendly, accommodating, and incredibly helpful, going above and beyond to ensure guests feel comfortable and well cared for. Specific mention is made of individuals like Racheal, Dominick, Judy, and Jimmy, who are highlighted for their extraordinary support and professionalism. Staff members are noted not only for their attentiveness but also their ability to speak English fluently, making communication seamless for international guests. The combination of genuine warmth and efficiency seems to elevate the overall experience, with many guests remarking on the attentive service and efforts to address all requests with enthusiasm. From the reception to housekeeping, every staff member contributes to a welcoming atmosphere, often ensuring visitors leave with fond memories and a desire to return. Such consistent praise for the staff underscores their integral role in shaping the positive perception of the hotel.

Wi-Fi
Hanoi Pearl Hotel offers an overall positive experience with its WiFi service, which is free for guests. Many reviewers have praised the speed and reliability of the internet connection, noting it as "super fast" and "great." Guests generally report good access to the internet, and some have enjoyed free Netflix as part of their connectivity perks. However, there are instances of WiFi performance differing between the rooms and lobby, with certain rooms, like room 808, experiencing weaker signals. Occasionally, the connection has been described as unstable or slow, affecting TV streaming capabilities throughout the hotel. Despite these sporadic issues, the majority seem content with the WiFi setup, complimenting the staff's assistance in connecting to the network. The hotel’s ideal location, excellent breakfast, and helpful staff further enhance the accommodation experience, making it a favorable choice for staying connected while exploring Hanoi.

Spa
The spa at Hanoi Pearl Hotel consistently receives praise for its range of quality services and affordability. Visitors frequently commend the massages as a highlight, making them a perfect remedy after long city explorations. The staff is noted for being helpful in arranging appointments, adding to the overall positive experience. While the spa area might lack a purely zen atmosphere, the atmosphere doesn't seem to detract from the satisfaction guests derive from the treatments. Travelers often recommend indulging in a massage from the hotel's spa, particularly emphasizing its value for money. A day spa experience comes highly recommended, especially during hot weather, with guests enjoying a variety of massages, including foot and full-body treatments. In addition to the spa offerings, guests can also benefit from the hotel's gym and bar, making it a well-rounded spot to unwind.

Family
Hanoi Pearl Hotel stands out as a family-friendly haven in the bustling city, offering a delightful stay for those traveling with children. The accommodating nature of the staff is frequently noted, with many guests appreciating their attentive kindness and willingness to adjust services around the needs of families, such as moving housekeeping around a baby's nap time. The hotel boasts an excellent location, making it a convenient base for exploring the city. Guests commend the generously sized, clean, and comfortable rooms, which contribute to a perfect family stay. The family rooms are particularly highlighted for being functional and spacious. Those traveling with special requirements, such as a daughter in a wheelchair, found the staff's support and helpfulness adds to a pleasant experience. Overall, the Hanoi Pearl Hotel is lauded as a place where families, small or large, can feel satisfied and enjoy their Hanoi visit, thanks to the dedicated team led by June, Tina, and Nancy.

4 Star
Hanoi Pearl Hotel emerges as an excellent destination for travelers seeking a blend of comfort, convenience, and top-notch service in the heart of Hanoi. Located in an enviable spot near the lake and surrounded by numerous restaurants, the hotel's location is nearly unbeatable. Guests appreciate its high-end atmosphere paired with budget-friendly pricing, finding it to offer remarkable value for a four-star facility.

The service is consistently highlighted as outstanding, with a particularly polite and helpful staff contributing significantly to positive guest experiences. The breakfast offerings receive mixed reviews, with some considering it adequately rich for its category, while others find it basic. Nonetheless, the quality of the rooms and amenities aligns well with the expectations of a four-star hotel.

Guests delight in the nice rooftop and commend the services, particularly the reasonably priced spa treatments that offer a relaxing retreat on hot days. Although some feel the hotel is somewhat lacking in facilities expected of its rating and mention minor issues like shower drainage, most reviews note that the overall experience exceeds typical four-star standards. Therefore, Hanoi Pearl Hotel is recommended for a memorable stay in Vietnam's bustling capital.

Business
The Hanoi Pearl Hotel offers a range of helpful services tailored to the needs of business travelers. The staff is praised for their exceptional kindness and accommodating nature, consistently going above and beyond to assist guests. They efficiently organize logistics, including overnight train trips from Hanoi to Da Nang, day trips, and airport transportation at reasonable rates—making travel seamless for those with tight schedules. Guests appreciate the thoughtful gesture of the staff preparing breakfast boxes for early departures, even without specific requests. Despite some comments about small room size, the overall experience at Hanoi Pearl Hotel is seen as a gem, and highly recommended for travelers visiting Hanoi due to the excellent organization and support provided by the staff.


No, Hanoi Pearl Hotel doesn't have any pool.

Yes, a spa is available at Hanoi Pearl Hotel.

No, Hanoi Pearl Hotel doesn't allow dogs.

No, parking facilities aren't available at Hanoi Pearl Hotel.

Yes, Hanoi Pearl Hotel has a gym.

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