Hanoian Central Hotel & Spa

Hanoi 21.03764800, 105.84708600 , 42a Hang Cot Street (Show on Map)
9.6
Excellent


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Summary of reviewsHanoian Central Hotel & Spa is a standout accommodation nestled in the vibrant Old Quarter of Hanoi, consistently praised for its exceptional location, which affords easy walking access to popular attractions like Hoan Kiem Lake and the lively night market. Despite its central positioning, the hotel manages to offer a serene retreat from the city's bustling energy, making it an ideal base for tourists eager to explore Hanoi's cultural and culinary delights.

Guests are regularly impressed by the breakfast experience, which combines a delightful variety of Vietnamese and Western options served in a cozy and relaxed setting. The quality and variety of the breakfast buffet, featuring fresh local fruits, pastries, traditional pho, and made-to-order items like pancakes, enhance the guests' start to the day. Similarly, the hotel's dinner service delivers culinary excellence with beautifully presented, flavorful dishes at the Bell Pepper restaurant. The attentive staff frequently accommodate special requests, ensuring a remarkable dining experience.

The accommodations at Hanoian Central Hotel & Spa are noted for their cleanliness and comfort. Spacious, elegantly decorated rooms offer a respite in the city, equipped with comfortable beds, high-quality amenities, and tasteful décor blending traditional and modern comforts. Guests often highlight the spotless condition of both rooms and common areas, thanks to the diligent housekeeping staff who maintain exceptional cleanliness standards.

The hotel staff are a cornerstone of its charm, receiving high praise for their exceptional service and warm hospitality. Standout team members like Elsa, Molly, Andrew, and Daisy are recognized for their friendliness and competence, contributing significantly to guests feeling valued and cared for. The prompt assistance and personalized attention from staff members, including helpful insights into local attractions, make guest stays memorable and enjoyable.

The hotel's free Wi-Fi is lauded for its reliability and speed, catering well to the needs of both leisure and business travelers. Equally enticing is the hotel's spa, offering a soothing environment with professional treatments like hot stone massages and aromatherapy, further enhancing the guests' relaxation experience.

Family visitors particularly appreciate the hotel’s family-friendly services and spacious accommodations, including duplex and penthouse suites. With a welcoming atmosphere and dedicated staff assistance, families find the hotel accommodating, and its central location aids in a seamless exploration of Hanoi's highlights.

Proximity to Hanoi's vibrant nightlife is another advantage, allowing guests the convenience to enjoy the bustling night market and nearby Hoàn Kiếm Lake while ensuring a peaceful retreat. The comfort of the plush, well-maintained beds contributes to restful nights, further enhancing the overall appeal of the hotel.

In summary, Hanoian Central Hotel & Spa delivers a consistently commendable experience akin to a five-star service, with its strategic location, excellent dining, comfortable accommodations, and exceptional staff service ensuring a memorable stay for all guests.
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Categories
Romantic Hotel
This hotel is highly rated by couples, offering a comfortable and convenient stay in the heart of Hanoi. The spa provides an opportunity for relaxation and pampering, enhancing the romantic experience.

Hotel with Free Wi-Fi
This hotel is listed as a top hotel with free Wi-Fi in Northern Vietnam. It provides reliable internet connectivity for guests.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
Superior Double Room Offering plenty of natural light through its large windows, this air-conditioned room is fitted with a flat-screen TV with cable channels, tea/coffee making facilities, a minibar, and a personal safe. This room cannot accommodate extra beds.

Deluxe Double or Twin Room Offering plenty of natural light through its windows, this air-conditioned room is fitted with a flat-screen TV with cable channels, tea/coffee making facilities, a minibar, and a personal safe. This room cannot accommodate extra beds.

Family Room Offering plenty of natural light through its large windows, this room for 3 features panoramic views of Old Quarter. This air-conditioned room is fitted with a flat-screen TV with cable channels, tea/coffee making facilities, a minibar and a personal safe.

Deluxe Double Room with Balcony Offering plenty of natural light through its large windows, this suite features panoramic views of the Old Quarter from its private balcony. This air-conditioned suite is fitted with a flat-screen TV with cable channels, tea/coffee making facilities, a minibar and a personal safe.

Executive Suite With large windows, this air-conditioned suite is fitted with a flat-screen TV with cable channels, tea/coffee making facilities, a minibar, and a personal safe. Offering additional space, this suite features modern and stylish furnishings and a sofa.

Penthouse Apartment Located on the 4th floor of an 8-storey building, this penthouse consists of 2 bedrooms, a private balcony that opens out to views of the city and a large glass window. En suite bathrooms come with shower facility and free toiletries.

Family Suite with Balcony This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Guest Reviews
9.6
Excellent
Location
The Hanoian Central Hotel & Spa boasts an exceptional location that is consistently praised by its guests for its convenience and accessibility. Situated in the heart of Hanoi's Old Quarter, the hotel provides easy walking access to a myriad of attractions, including the bustling night market, Hoan Kiem Lake, and numerous cafes, shops, and restaurants. The vibrant yet historic atmosphere of the Old Quarter surrounds the hotel, making it an ideal base for tourists wanting to explore the city's cultural and culinary delights. Despite being centrally located, the hotel is nestled in a relatively quiet street, offering a peaceful retreat from the city's hustle and bustle. The strategic placement of the hotel means that guests can comfortably walk to the city's key sights, shopping areas, and dining options, rendering it a top choice for travelers eager to immerse themselves in Hanoi's rich heritage and vibrant street life.

Breakfast
The breakfast experience at Hanoian Central Hotel & Spa is a standout feature that leaves many guests thoroughly impressed. With a delightful mix of both Vietnamese and Western options, the breakfast offerings are diverse and cater to a wide range of tastes and preferences. Guests frequently mention the delicious and fresh ingredients, including an array of local fruits, pastries, and hot dishes that make each morning meal a delight.

The breakfast buffet is often highlighted for its varied selection, including both buffet and cook-to-order items. Among the favorites are traditional Vietnamese dishes like pho, as well as Western staples such as pancakes, eggs, and freshly cooked omelettes. The menu changes daily, ensuring that there is always something new to try, which keeps the breakfast experience fresh and exciting for those on longer stays.

The quality of the breakfast, complemented by attentive and caring staff, enhances the overall dining experience. The staff's willingness to make pancakes or other special requests adds a personal touch that guests appreciate. Moreover, the dining area provides a cozy and relaxed atmosphere, offering a serene escape from the busy streets outside.

Despite the extensive and varied selection, a few reviews suggest that the breakfast could improve with even more options, such as vegan dishes or extended serving hours. However, these are minor notes in the overall glowing reviews.

In summary, the breakfast at Hanoian Central Hotel & Spa is consistently praised for its high quality, vast variety, and excellent service, making it a memorable part of the guests' stay.

Dinner
The Hanoian Central Hotel & Spa offers a dinner experience that consistently receives high praise from guests. The dishes at the hotel's restaurant are not only flavorful and fresh but also beautifully presented, ensuring a visual and culinary delight. Guests appreciate the delicious meals, often describing them as fantastic choices. The restaurant staff is attentive, readily accommodating special dinner requests, which contributes to the overall memorable dining experience. Many diners find that their expectations are exceeded, with several noting the impressive quality of the food available at the Bell Pepper restaurant. Overall, the dinners are described as amazing and consistently deliver a high standard of culinary excellence.

Rooms
The Hanoian Central Hotel & Spa offers accommodations that consistently impress guests with their cleanliness and comfort. Spacious and beautifully decorated rooms are a common highlight, providing a serene escape in the bustling city. Many reviewers commend the elegant yet cozy décor and note the thorough maintenance that keeps rooms immaculate. Guests appreciate the high standard of amenities, often noting the comfortable beds that promise a restful night's sleep. The air conditioning, powerful showers, and well-appointed bathrooms enhance the overall comfort of the stay. Rooms often come with lovely views, some featuring balconies that offer a charming perspective of the surroundings. The attention to detail in room design, including tasteful traditional touches combined with modern comforts, contributes to the overall appeal, ensuring that guests have everything they need for a comfortable and enjoyable visit.

Beds
Guests of the Hanoian Central Hotel & Spa frequently highlight the commendable comfort and cleanliness of the beds as a standout feature of their stay. The majority of reviews emphasize super comfortable, plush beds that are spotlessly maintained, contributing to a restful night's sleep. Many guests appreciated the large size of the beds and the abundance of soft, high-quality pillows and bedding, which were often described as the best they experienced in Vietnam. The rooms were not only cozy but well designed, often described as a comfortable retreat after a day of sightseeing. Though there were a few comments about firmness and the collapse of bed sides, the general consensus portrays the beds as a key component of the hotel's appeal, making it an ideal choice for travelers seeking a comfortable and enjoyable stay.

Cleanliness
Hanoian Central Hotel & Spa has consistently impressed guests with its exceptional level of cleanliness. Visitors frequently describe the rooms and bathrooms as spotlessly clean and very well-maintained, ensuring a comfortable stay. The hotel itself is acknowledged for its pristine condition, with both modern and welcoming interiors. The spacious and tidy rooms, complete with well-kept amenities, have been highlighted in multiple reviews. Additionally, guests have appreciated the thoroughness of the housekeeping staff, noting their diligence in maintaining cleanliness throughout the hotel, including common areas like the lobby and gym. Positive remarks extend to the beautiful design of the facilities, with many noting that cleanliness standards align with Western expectations. Despite some minor critiques, the hotel’s dedication to cleanliness and comfort stands out, contributing to an enjoyable and restful experience for its visitors.

Staff
The staff at Hanoian Central Hotel & Spa are consistently praised for their exceptional service and warm hospitality. Guests frequently mention that the staff genuinely care about making stays memorable, often going above and beyond to accommodate requests and ensure a pleasant experience. The team at the front desk, including standout members like Elsa, Molly, Andrew, and Daisy, receive high praise for their friendliness, attentiveness, and ability to speak English well.

Guests appreciate the personal touches, such as welcoming smiles and greetings, which make them feel valued and at home. Staff members are described as super friendly, extremely polite, and always willing to assist with local recommendations and sightseeing advice. The dining area staff are noted for their attentiveness, and all the hotel staff are recognized for their ability to swiftly respond to requests.

Special mentions abound for the individual efforts of team members like Antony, Tiffany, and Vincent, who are singled out for their kindness and proactive approach to guest satisfaction. Whether it's helping with luggage storage, booking transportation, or providing dining tips, the hotel staff consistently deliver with a smile and genuine care.

Overall, the staff at Hanoian Central Hotel & Spa stand out as one of the hotel's greatest assets, ensuring that guests not only have a comfortable stay but also feel warmly welcomed and well looked after throughout their visit.

Wi-Fi
The Hanoian Central Hotel & Spa offers guests a reliable and impressive Wi-Fi experience. Visitors frequently highlight the excellent and strong Wi-Fi connectivity, which is not only fast but also easy to access. This solid WiFi service allows guests to use the internet comfortably, making it a convenient feature for both leisure and business travelers. The hotel's strategic location in the north of the old district, coupled with attentive and professional staff, adds to the overall comfortable and enjoyable stay. The presence of a serene and relaxing spa further enriches the experience, although Wi-Fi remains one of the standout features consistently praised in the reviews.

Spa
The spa at Hanoian Central Hotel & Spa offers an exceptional experience, praised for its soothing environment and attentive service. Notable treatments like the hot stone massage and aromatherapy have received high acclaim from guests. The tranquil spa atmosphere is perfect for unwinding, whether after a long day of work or exploration. Many highlight the professionalism and attention to detail provided by the therapists, making the spa experience a standout feature of their stay. The spa offers great value with various services like foot massages and facial care frequently described as amazing or perfect. Conveniently located on the first and second floors, the spa rooms are described as professional, comfortable, and well-serviced, with staff often going the extra mile to enhance the guest experience. Overall, the spa remains a highlight, combining relaxation with superb treatments, making it a must-visit for any traveler in search of rejuvenation.

Gym
The Hanoian Central Hotel & Spa features a fitness center that garners mixed feedback from guests. On the positive side, the gym is described as clean and equipped with all the necessary apparatus for an effective workout session. Guests appreciate the good facilities, which include a spa, restaurant, and gym. However, some reviews suggest that the gym could benefit from updated equipment, indicating that while it meets basic needs, there is room for improvement to enhance the overall fitness experience for guests.

Family
Hanoian Central Hotel & Spa offers a delightful experience for families visiting Hanoi. Guests frequently mention the welcoming atmosphere, with the staff extending warm hospitality and offering drinks and fruits upon arrival. The hotel’s spacious family rooms, including duplex and penthouse suites, prove ideal for families with children, providing comfort and practicality. Visitors appreciate the comfortable beds and the thoughtful room layouts that accommodate larger groups seamlessly.

The staff receives high praise for their kindness and involvement in making the stay enjoyable, often assisting with children and going above and beyond to ensure guests' needs are met. Special mentions are made for individuals like Molly and Tommy, who offered personalized assistance, from helping find family-friendly dining options to expertly organizing itineraries tailored to personal interests and preferences.

Families enjoy the hotel's convenient location and benefit from the staff’s local knowledge, making it easy to explore Hanoi’s highlights with their valued recommendations and even organizing experiences like cruises to Ha Long Bay. Guests often note that the hotel treats patrons like family, fostering a genuine connection and enhancing their overall experience.

Overall, the Hanoian Central Hotel & Spa is highly recommended for families seeking a comfortable and accommodating stay in Hanoi, with a well-rounded blend of spacious accommodations, friendly service, and a strategic location for exploring the city’s attractions.

Nightlife
Hanoian Central Hotel & Spa offers guests an ideal location for exploring the vibrant nightlife of Hanoi. Just a short walk away, visitors can immerse themselves in the bustling atmosphere of the night market, which comes alive on Friday, Saturday, and Sunday nights. The hotel's proximity to Hoàn Kiếm Lake adds to the allure, allowing guests to easily stroll to one of Hanoi's iconic landmarks. Situated near a picturesque lantern street, the area provides a unique blend of cultural charm and modern energy. Despite being at the heart of the city's lively scene, the hotel is comfortably distanced from the chaotic traffic and narrow streets, ensuring a peaceful retreat after a night of exploration.

4 Star
Nestled in the vibrant streets of Hanoi, the Hanoian Central Hotel & Spa stands out as an excellent choice for travelers seeking superb service and value for money. While the reviews do not explicitly mention a four-star rating, guests consistently praise the hotel for providing a warm welcome and exceptional service akin to a five-star experience. The attentive and friendly staff, including notable mentions of Andrew, Tiffany, Molly, and Daisy, go above and beyond to make each guest's stay memorable, ensuring personalized attention and helpful suggestions for exploring the city.

The hotel's strategic location in the old quarter makes it an ideal choice for tourists and families, offering easy access to surrounding attractions. Many reviews highlight its convenience and proximity to major sightseeing spots, contributing to an unforgettable stay in Hanoi. Guests appreciate the clean and well-maintained facilities, alongside excellent customer care, which makes it a truly worthwhile choice.

Despite the absence of specific mentions of breakfast, the overall experience scores high marks not only for excellent service but also for great value, with many guests expressing their intention to return. The combination of reasonable prices, welcoming atmosphere, and excellent service makes the Hanoian Central Hotel & Spa one of the most recommended accommodations in Hanoi.

Business
The Hanoian Central Hotel & Spa in Hanoi stands out as an excellent choice for business travelers seeking value and convenience. Guests have praised the hotel's central location in the old French quarter, which offers easy access to local markets and other key attractions. The reception staff receives consistent accolades for their efficiency and attentiveness, assisting with all guest needs, including organizing airport transportation and providing helpful advice on navigating local shops. The hotel's facilities are noted for being very comfortable for travelers on business trips, with services that accommodate a variety of needs. Meeting arrangements and breakfast offerings add further to the positive experience, making it a preferred choice for regular accommodation among business visitors. Overall, guests highlight the combination of excellent value, service, and strategic location as major strengths of the Hanoian Central Hotel & Spa.

Romantic
Nestled in the heart of Hanoi, Hanoian Central Hotel & Spa offers an inviting atmosphere perfect for romantic getaways. The staff's genuine commitment to creating memorable moments shines through in every interaction, making guests feel truly special. Couples celebrating special occasions, such as honeymoons or anniversaries, can anticipate delightful surprises ranging from room upgrades to personalized touches like rose petal decorations. Thoughtful gestures, such as surprise gifts and personalized cakes, enhance the romantic atmosphere. Spacious rooms provide a comfortable setting for couples to unwind and enjoy their time together, ensuring an overall enchanting stay.


No, Hanoian Central Hotel & Spa doesn't have any pool.

Yes, a spa is available at Hanoian Central Hotel & Spa.

No, Hanoian Central Hotel & Spa doesn't allow dogs.

No, parking facilities aren't available at Hanoian Central Hotel & Spa.

Yes, Hanoian Central Hotel & Spa has a gym.

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