La Sinfonía del Rey Hotel & Spa
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Summary of reviewsLa Sinfonía del Rey Hotel & Spa enjoys an exceptional location in Hanoi, making it an ideal base for exploring the vibrant Old Quarter and nearby attractions such as Hoan Kiem Lake and the Water Puppet Theater. The hotel's central yet quiet setting, alongside beautiful views from the rooftop terrace, enhances its appeal as an excellent choice for both sightseeing and relaxation.
Guests consistently praise the quality and variety of the breakfast with a range of options that include both Western and local dishes. The breakfast buffet is plentiful and varied, served in a picturesque setting with panoramic views. The attentive and friendly staff contribute to a top-notch breakfast experience. Dinner at the hotel’s restaurant also receives high marks with dishes described as first-class and a rooftop bar that provides a stunning view and excellent cocktails.
The rooms are spacious, modern and well-decorated, combining luxury with comfort and cleanliness. Guests appreciate the stylish interiors and high-quality amenities, though some mention that certain rooms are a bit small or lack adequate natural light. Nevertheless, the high standard of cleanliness, comfortable beds and beautiful furnishings ensure a pleasant stay.
Cleanliness is a standout feature at La Sinfonía del Rey Hotel & Spa with guests frequently noting the spotless conditions and meticulous maintenance throughout the hotel. This high level of hygiene extends to shared spaces, making the hotel an attractive and well-kept retreat.
The staff at La Sinfonía del Rey Hotel & Spa receive exceptional praise for their attentiveness, friendliness and professionalism. They go above and beyond to ensure guests feel welcome and cared for. Their excellent service and ability to speak fluent English considerably enhance the guest experience.
The hotel’s wifi is strong and reliable, facilitating smooth communication and work-related activities, making it a viable option for business travelers. The spa also stands out with its professional services, various massage options and relaxing treatments, earning it high praise from guests.
Families find the hotel accommodating with its spacious rooms and family suites, although it might not be the best fit for those with very small children. The location and cleanliness further contribute to a positive family-friendly atmosphere.
Beds at La Sinfonía del Rey Hotel & Spa are highlighted for their exceptional comfort with high-quality bedding and various sizes available to ensure a restful sleep.
Overall, La Sinfonía del Rey Hotel & Spa excels as a four-star accommodation, often compared to five-star establishments for its elegance and value. The combination of superb location, outstanding service, modern amenities and exceptional dining makes it a top choice for travelers seeking luxury and comfort in Hanoi.
Categories
Guests consistently praise the quality and variety of the breakfast with a range of options that include both Western and local dishes. The breakfast buffet is plentiful and varied, served in a picturesque setting with panoramic views. The attentive and friendly staff contribute to a top-notch breakfast experience. Dinner at the hotel’s restaurant also receives high marks with dishes described as first-class and a rooftop bar that provides a stunning view and excellent cocktails.
The rooms are spacious, modern and well-decorated, combining luxury with comfort and cleanliness. Guests appreciate the stylish interiors and high-quality amenities, though some mention that certain rooms are a bit small or lack adequate natural light. Nevertheless, the high standard of cleanliness, comfortable beds and beautiful furnishings ensure a pleasant stay.
Cleanliness is a standout feature at La Sinfonía del Rey Hotel & Spa with guests frequently noting the spotless conditions and meticulous maintenance throughout the hotel. This high level of hygiene extends to shared spaces, making the hotel an attractive and well-kept retreat.
The staff at La Sinfonía del Rey Hotel & Spa receive exceptional praise for their attentiveness, friendliness and professionalism. They go above and beyond to ensure guests feel welcome and cared for. Their excellent service and ability to speak fluent English considerably enhance the guest experience.
The hotel’s wifi is strong and reliable, facilitating smooth communication and work-related activities, making it a viable option for business travelers. The spa also stands out with its professional services, various massage options and relaxing treatments, earning it high praise from guests.
Families find the hotel accommodating with its spacious rooms and family suites, although it might not be the best fit for those with very small children. The location and cleanliness further contribute to a positive family-friendly atmosphere.
Beds at La Sinfonía del Rey Hotel & Spa are highlighted for their exceptional comfort with high-quality bedding and various sizes available to ensure a restful sleep.
Overall, La Sinfonía del Rey Hotel & Spa excels as a four-star accommodation, often compared to five-star establishments for its elegance and value. The combination of superb location, outstanding service, modern amenities and exceptional dining makes it a top choice for travelers seeking luxury and comfort in Hanoi.
Hotel for Honeymoon
Known for its excellent spa services and prime location in the heart of Hanoi. Its elegant design and attention to detail make it ideal for honeymooners.
Hotel with Spa
La Sinfonía del Rey Hotel & Spa offers a luxurious spa experience with a focus on relaxation and rejuvenation. The hotel is known for its elegant design and excellent location in the Old Quarter.
Romantic Hotel
This hotel provides a luxurious stay with a focus on relaxation and elegance. Its spa services and central location make it a convenient and romantic choice for couples.
4-Star Hotel
Located in the Hoan Kiem district, this hotel offers a spa and wellness center. It is known for its excellent service and comfortable accommodations, making it a great base for exploring the Old Quarter.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Guest Reviews
La Sinfonía del Rey Hotel & Spa enjoys an exceptional location in Hanoi, appealing particularly to those who wish to explore the vibrant Old Quarter. The hotel is ideally positioned right next to Hoan Kiem Lake, providing guests with a perfect base for sightseeing. Its proximity to major attractions such as the Water Puppet Theater, as well as the French and Old Quarters, highlights its centrality. Guests appreciate being able to walk to key sites, shopping streets and a range of dining options with ease. The hotel's location strikes a balance, offering easy access to the lively ambiance of the old town while still providing a quiet retreat. Additionally, the beautiful views from the rooftop terrace and the strategic position make it a favorite among travelers. The hotel’s convenience for both daytime exploration and evening markets contributes to its recognition as an ideal choice for visitors to Hanoi.
The breakfast experience at La Sinfonía del Rey Hotel & Spa is largely praised by guests for its quality and variety. Many reviews highlight the breakfast as amazing and delicious, noting a wide array of options, including both Western and local dishes like Eggs Benedict and Pho. The buffet is often described as plentiful with lots of variety, offering gluten-free options and daily specials. Guests appreciate the high quality of the food with special mentions of the fresh fruit, French bread and egg dishes.
The hotel's breakfast is served in a beautiful setting with some guests enjoying panoramic views of the lake and city from the breakfast area. Reviews also commend the attentive and friendly staff for their excellent service during breakfast, often going above and beyond to enhance the dining experience.
However, a few guests feel that the breakfast could be improved, citing limited options for cold cuts and cheese and the absence of items like bacon. Despite some minor critiques, the overall impression of the breakfast at La Sinfonía del Rey Hotel & Spa remains very positive with many guests recommending it as one of the highlights of their stay.
La Sinfonía del Rey Hotel & Spa offers a remarkable dining experience, particularly praised for its top-quality restaurant and fantastic evening meals. Guests consistently highlight the excellence of the food, describing it as amazing and first class. The in-house restaurant specializes in both Vietnamese and Western dishes, impressively prepared to a high standard.
Breakfast also receives favorable reviews, noted for its freshness and pleasant location on the 7th floor, offering a view. The rooftop bar is another standout feature, providing excellent cocktails and a stunning vantage point of Hanoi's center. While most guests rave about the delicious dinners and the enjoyable skybar, there are occasional comments about long waiting times and high prices.
Overall, the hotel’s dining facilities, including the possibility of dining on the rooftop terrace, come highly recommended, making it a preferred choice for both evening meals and breakfast. The friendly and helpful staff further enhance the experience, leaving guests with positive impressions.
La Sinfonía del Rey Hotel & Spa offers spacious, modern and well-decorated rooms that stand out for their cleanliness and comfort. Guests frequently highlight the stylish, beautifully appointed interiors and the effective utilization of space, noting rooms furnished with high-quality amenities and decor that melds luxury with a touch of elegance. Many rooms come equipped with balconies, providing expansive views, including some with a picturesque lake vista.
Despite an abundance of positive feedback, some reviews mention that certain rooms are on the smaller side, especially considering the price and that a few lack adequate window views or light insulation. Nonetheless, most guests appreciate the thoughtful design and the superior comfort of the beds, frequently described as large and accommodating.
The hotel maintains a high standard of cleanliness and often goes above and beyond in room preparation, impressing guests with spotless conditions and well-appointed facilities. As a part of the overall experience, many find the location exceptional and the combination of beautiful rooms with excellent service makes it a favorite for travelers seeking luxury and comfort in Hanoi.
The beds at La Sinfonía del Rey Hotel & Spa have garnered high praise from guests, highlighting their exceptional comfort. Many reviewers noted the beds as extremely comfortable, often complementing the perfect pillows and high-quality bedding. The decor and cleanliness of the rooms further enhance the overall experience with several guests appreciating the stylish and beautifully decorated settings.
The hotel offers a variety of bed sizes, including king-size options, ensuring guests find the perfect fit for a restful sleep. The large, soft and clean beds are a recurring theme in the feedback with many pointing out the superb comfort of both the mattresses and bedding.
Even the futons at the hotel have been described as very comfortable, contributing to an overall sense of satisfaction with the sleeping arrangements. Additionally, the warmth and coziness of the beds did not go unnoticed, creating a welcoming atmosphere for guests.
Overall, La Sinfonía del Rey Hotel & Spa excels in providing comfortable and high-quality bedding, contributing significantly to the positive experiences of its guests.
La Sinfonía del Rey Hotel & Spa stands out for its impeccable cleanliness, consistently described as "clean," "super clean," and "spotlessly clean." Guests repeatedly highlighted the clean and modern rooms with many emphasizing the high level of hygiene and tidiness throughout the hotel. The rooms are not only clean but also beautifully furnished, comfortable and well-appointed. This blend of cleanliness and comfort ensures a pleasant stay for all guests.
The hotel itself is described as beautifully clean with attention to cleanliness apparent in every corner—from the rooms and bathrooms to the shared spaces such as the restaurant, sky bar and other facilities. The staff’s hospitality further enhances the guest experience, contributing to the overall sense of cleanliness and maintenance.
In terms of location, La Sinfonía del Rey is excellently situated and combines its luxurious yet classy aesthetic with impeccable standards of cleanliness, making it a top choice for travelers looking for a beautiful and meticulously maintained place to stay.
La Sinfonía del Rey Hotel & Spa prides itself on its exceptional staff, whose attentiveness, friendliness and professionalism leave a lasting impression on guests. From the front desk to the concierge, team members like Ms. Rose, Brian and Lyn go above and beyond to ensure a comfortable stay. The hospitality extends from late check-ins to special gestures like decorating rooms and offering timely advice. Staff members are praised for being accommodating, efficient and kind with notable attention to detail and eagerness to assist.
The concierge team, particularly Rose and River, stand out for their outstanding service, providing excellent recommendations and making personal connections with the guests. Housekeeping and other service staff maintain high standards, contributing to a welcoming atmosphere. The ability of the staff to speak fluent English is frequently highlighted, making non-native speakers feel at ease. Guests repeatedly express how the staff's efforts make a significant difference, enhancing even short stays with their warmth and courtesy.
Overall, the hotel's staff receives accolades for their superb service, polite demeanor and remarkable ability to make guests feel valued and well-cared for, making stays at La Sinfonía del Rey Hotel & Spa a memorable experience.
The wifi at 'La Sinfonía del Rey Hotel & Spa' generally receives positive reviews. Guests found the connection to be strong and reliable throughout the hotel, including in their rooms. Many appreciated the free access to wifi, describing it as good and excellent. Communication in English is described as smooth, facilitating a more comfortable stay. While some noted that noise can be heard from the hallway, noise from other rooms and the nearby rooftop bar is not an issue. Rooms also come with modern amenities such as a TV with YouTube access. One review did mention that the WiFi only worked in the toilet, but this appears to be an isolated case. Overall, the hotel's wifi service is well-regarded by guests.
La Sinfonía del Rey Hotel & Spa boasts an exceptional spa that has garnered high praise from its guests. Visitors have repeatedly highlighted the excellence and professionalism of the spa services, noting the facility's impressive cleanliness and the welcoming, skilled therapists. The spa offers a range of massages using fragrant French Sothy oils such as Ginger Cinnamon, Orange Blossom Cedar and Lemon and Petit Grain, which guests found delightful. The treatments are perceived as not only enjoyable but also providing great value for money, making it a compelling option for hotel guests.
Reviewers consistently describe their experiences as relaxing and rejuvenating with many calling the spa "amazing," "fantastic," and "exceptional." The spacious and well-maintained environment adds to the overall appeal, allowing for a heavenly escape. Additionally, the spa offers beauty treatments and facials, further enhancing its allure.
Despite some mentions of closures due to COVID-19, the general consensus remains highly positive with the spa being a key highlight of the hotel. The friendly and professional service, coupled with high-quality treatments, ensures that visitors recommend the spa without hesitation for an indulgent retreat during their stay.
La Sinfonía del Rey Hotel & Spa appears to be an excellent choice for families traveling with children. Guests frequently highlight how accommodating the hotel is for families with particular praise for the spacious rooms and family suites that cater well to their needs. The kids club was a hit among young guests, providing them with ample entertainment and ensuring they had a blast. The staff were especially noted for their friendliness and helpfulness, making families feel well taken care of and contributing to a lovely family-friendly atmosphere.
The central location of the hotel is another favorable point with easy access to various family-friendly attractions and dining options. The hotel’s cleanliness and quiet ambiance further added to the positive experience. However, it's worth noting that some guests mentioned it might not be the best fit for families with very small children.
Overall, families enjoyed a wonderful stay and many expressed a desire to return, appreciating the convenience, service and overall environment of La Sinfonía del Rey Hotel & Spa.
La Sinfonía del Rey Hotel & Spa is a distinguished four-star rated hotel that impresses with its luxurious and elegant ambiance, often compared to five-star establishments but at a more affordable cost. The hotel offers a perfect blend of cost and sophistication, making it an excellent value for its rating. Guests frequently note that it definitely deserves its four-star status and could even be considered on par with four to five-star hotels in Europe.
The facilities and services are in line with four-star standards, ensuring a grade A experience. From the amenities provided to the overall comfort and reliability of the accommodation, the hotel meets and often exceeds the expectations of a typical four-star designation. The gym and other facilities are all up to the mark, contributing to the hotel's exceptional reputation. Overall, La Sinfonía del Rey Hotel & Spa stands out as an outstanding four-star accommodation that offers great services and good value.
La Sinfonía del Rey Hotel & Spa stands out as an excellent option for business travelers. The hotel boasts fast and reliable wifi, ideal for conducting work without any interruptions. Business facilities are top-notch with a well-appointed business center and excellent conference rooms perfect for meetings and other professional gatherings. Guests highlight the hotel's atmosphere as cosmopolitan, adding to its appeal for corporate stays. The services are finely tuned for business needs, making it a reliable choice. Accommodations are tailored for comfort with firm and comfortable beds, although some guests noted the rooms could be dark and stuffy for working. Overall, it’s considered one of the best hotels for business stays due to its strategic focus on providing a seamless business experience.
La Sinfonía del Rey Hotel & Spa offers an outstanding experience for honeymooners, capturing the essence of a perfect romantic escape. Guests repeatedly describe their stays as honeymoon-worthy, recommending the hotel highly for couples seeking an ideal romantic getaway. The honeymoon suite and honeymoon-worthy rooftop bar come particularly praised for their exceptional ambiance and amenities.
Thoughtful romantic touches such as welcome champagne, rooms adorned with rose petals and special surprises curated by the attentive staff enhance the unforgettable honeymoon atmosphere. Many highlighted the exceptional service with staff going above and beyond to ensure that their stay felt like a magical honeymoon experience, complete with memorable romantic dinners on the rooftop.
Overall, La Sinfonía del Rey Hotel & Spa is celebrated for delivering a wonderful, often described as amazing and unforgettable, honeymoon experience.
La Sinfonía del Rey Hotel & Spa epitomizes luxury, offering guests an experience that combines sophistication and elegance. The hotel boasts high-end facilities and opulent décor with rooms that are beautifully decorated and well-appointed. Guests frequently describe it as a five-star establishment, highlighting its deluxe accommodations and superb hospitality.
The atmosphere throughout the hotel is one of pure luxury, from the high-level decor to the splendid furnishings. Each room carries a luxurious feel with amenities designed for maximum comfort and quality. The hotel provides an upscale boutique experience with first-class services and premium comforts, making it a top choice for many.
Moreover, the hotel offers a high-standard experience at a very reasonable price, adding to its appeal. With facilities that are both luxurious and sophisticated, La Sinfonía del Rey ensures that every moment of the stay feels special, truly embodying the essence of a luxury hotel experience.
La Sinfonía del Rey Hotel & Spa offers a pristine romantic atmosphere that makes it an ideal choice for couples. Guests frequently highlight the rooftop bar as a standout feature with its fantastic and prime views of the city, creating the perfect setting to enjoy a cocktail while taking in the gorgeous skyline and romantic sunsets. The rooms exude a honeymoon-worthy decor, enhancing the romantic vibe. Many guests have chosen to celebrate special milestones like anniversaries at the hotel, appreciating the beautifully decorated rooms and the serene spa area. The hotel’s location and overall ambiance are described as romantic with some guests feeling like royalty during their stay. Special attention to decor and a tranquil atmosphere contribute to its reputation as a top destination for a romantic getaway.
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Location
Breakfast
The hotel's breakfast is served in a beautiful setting with some guests enjoying panoramic views of the lake and city from the breakfast area. Reviews also commend the attentive and friendly staff for their excellent service during breakfast, often going above and beyond to enhance the dining experience.
However, a few guests feel that the breakfast could be improved, citing limited options for cold cuts and cheese and the absence of items like bacon. Despite some minor critiques, the overall impression of the breakfast at La Sinfonía del Rey Hotel & Spa remains very positive with many guests recommending it as one of the highlights of their stay.
Dinner
Breakfast also receives favorable reviews, noted for its freshness and pleasant location on the 7th floor, offering a view. The rooftop bar is another standout feature, providing excellent cocktails and a stunning vantage point of Hanoi's center. While most guests rave about the delicious dinners and the enjoyable skybar, there are occasional comments about long waiting times and high prices.
Overall, the hotel’s dining facilities, including the possibility of dining on the rooftop terrace, come highly recommended, making it a preferred choice for both evening meals and breakfast. The friendly and helpful staff further enhance the experience, leaving guests with positive impressions.
Rooms
Despite an abundance of positive feedback, some reviews mention that certain rooms are on the smaller side, especially considering the price and that a few lack adequate window views or light insulation. Nonetheless, most guests appreciate the thoughtful design and the superior comfort of the beds, frequently described as large and accommodating.
The hotel maintains a high standard of cleanliness and often goes above and beyond in room preparation, impressing guests with spotless conditions and well-appointed facilities. As a part of the overall experience, many find the location exceptional and the combination of beautiful rooms with excellent service makes it a favorite for travelers seeking luxury and comfort in Hanoi.
Beds
The hotel offers a variety of bed sizes, including king-size options, ensuring guests find the perfect fit for a restful sleep. The large, soft and clean beds are a recurring theme in the feedback with many pointing out the superb comfort of both the mattresses and bedding.
Even the futons at the hotel have been described as very comfortable, contributing to an overall sense of satisfaction with the sleeping arrangements. Additionally, the warmth and coziness of the beds did not go unnoticed, creating a welcoming atmosphere for guests.
Overall, La Sinfonía del Rey Hotel & Spa excels in providing comfortable and high-quality bedding, contributing significantly to the positive experiences of its guests.
Cleanliness
The hotel itself is described as beautifully clean with attention to cleanliness apparent in every corner—from the rooms and bathrooms to the shared spaces such as the restaurant, sky bar and other facilities. The staff’s hospitality further enhances the guest experience, contributing to the overall sense of cleanliness and maintenance.
In terms of location, La Sinfonía del Rey is excellently situated and combines its luxurious yet classy aesthetic with impeccable standards of cleanliness, making it a top choice for travelers looking for a beautiful and meticulously maintained place to stay.
Staff
The concierge team, particularly Rose and River, stand out for their outstanding service, providing excellent recommendations and making personal connections with the guests. Housekeeping and other service staff maintain high standards, contributing to a welcoming atmosphere. The ability of the staff to speak fluent English is frequently highlighted, making non-native speakers feel at ease. Guests repeatedly express how the staff's efforts make a significant difference, enhancing even short stays with their warmth and courtesy.
Overall, the hotel's staff receives accolades for their superb service, polite demeanor and remarkable ability to make guests feel valued and well-cared for, making stays at La Sinfonía del Rey Hotel & Spa a memorable experience.
Wi-Fi
Spa
Reviewers consistently describe their experiences as relaxing and rejuvenating with many calling the spa "amazing," "fantastic," and "exceptional." The spacious and well-maintained environment adds to the overall appeal, allowing for a heavenly escape. Additionally, the spa offers beauty treatments and facials, further enhancing its allure.
Despite some mentions of closures due to COVID-19, the general consensus remains highly positive with the spa being a key highlight of the hotel. The friendly and professional service, coupled with high-quality treatments, ensures that visitors recommend the spa without hesitation for an indulgent retreat during their stay.
Family
The central location of the hotel is another favorable point with easy access to various family-friendly attractions and dining options. The hotel’s cleanliness and quiet ambiance further added to the positive experience. However, it's worth noting that some guests mentioned it might not be the best fit for families with very small children.
Overall, families enjoyed a wonderful stay and many expressed a desire to return, appreciating the convenience, service and overall environment of La Sinfonía del Rey Hotel & Spa.
4 Star
The facilities and services are in line with four-star standards, ensuring a grade A experience. From the amenities provided to the overall comfort and reliability of the accommodation, the hotel meets and often exceeds the expectations of a typical four-star designation. The gym and other facilities are all up to the mark, contributing to the hotel's exceptional reputation. Overall, La Sinfonía del Rey Hotel & Spa stands out as an outstanding four-star accommodation that offers great services and good value.
Business
Honeymoon
Thoughtful romantic touches such as welcome champagne, rooms adorned with rose petals and special surprises curated by the attentive staff enhance the unforgettable honeymoon atmosphere. Many highlighted the exceptional service with staff going above and beyond to ensure that their stay felt like a magical honeymoon experience, complete with memorable romantic dinners on the rooftop.
Overall, La Sinfonía del Rey Hotel & Spa is celebrated for delivering a wonderful, often described as amazing and unforgettable, honeymoon experience.
Luxury
The atmosphere throughout the hotel is one of pure luxury, from the high-level decor to the splendid furnishings. Each room carries a luxurious feel with amenities designed for maximum comfort and quality. The hotel provides an upscale boutique experience with first-class services and premium comforts, making it a top choice for many.
Moreover, the hotel offers a high-standard experience at a very reasonable price, adding to its appeal. With facilities that are both luxurious and sophisticated, La Sinfonía del Rey ensures that every moment of the stay feels special, truly embodying the essence of a luxury hotel experience.
Romantic
No, La Sinfonía del Rey Hotel & Spa doesn't have any pool.
Yes, a spa is available at La Sinfonía del Rey Hotel & Spa.
No, La Sinfonía del Rey Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at La Sinfonía del Rey Hotel & Spa.
No, La Sinfonía del Rey Hotel & Spa doesn't have a gym.
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