Meritel Hanoi

Hanoi 21.02931800, 105.84546300 , No. 151-153 Hang Bong, Hang Bong Ward, Hoan Kiem District, Hanoi (Show on Map)


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Summary of reviewsMeritel Hanoi enjoys a prime location in the historic Old Quarter, placing guests within walking distance to iconic landmarks, shops, eateries and vibrant nightlife. The hotel's proximity to Hoan Kiem Lake, Train Street and other cultural sites offers a convenient and immersive experience of Hanoi's charm.

Breakfast at Meritel Hanoi is widely acclaimed for its extensive and delicious buffet, catering to a variety of tastes with a mix of Asian and European cuisine. The freshly made items, such as eggs and pho and the superb coffee are frequently highlighted. While there's room for improvement in vegetarian and vegan options, the breakfast remains a standout feature for most guests.

Dinner offerings, particularly at the rooftop bar, receive high praise for their quality, presentation and service. Guests enjoy the beautifully presented dishes and delightful cocktails with the rooftop bar's stunning views and live violin performances being frequently mentioned highlights. Some minor critiques include a preference for larger portions and more exciting flavors.

The rooms at Meritel Hanoi are lauded for their cleanliness, comfort and modern decor. Guests appreciate the spacious layouts, comfortable beds and luxurious bathrooms. The rooms are well-equipped with amenities, ensuring a pleasant stay, although a few rooms may lack natural light. Overall, the meticulous cleanliness and modernity make it a recommended choice.

Cleanliness throughout the hotel is consistently praised with rooms, bathrooms and common areas described as spotlessly clean. The attention to detail in housekeeping and the overall aesthetic appeal contribute to the property's inviting and professional atmosphere.

The staff at Meritel Hanoi are frequently described as fantastic, courteous and exceptionally helpful. Notable individuals, such as Alex, Uyen, Miley and Lukas, are highlighted for their extraordinary assistance. The staff's readiness to offer local recommendations and assist with bookings significantly enhances the guest experience.

WiFi at Meritel Hanoi is generally reliable and fast with only occasional issues reported and promptly addressed by the staff.

The spa at Meritel Hanoi offers exceptional services with highly skilled and professional massage therapists. The spa's elegant and inviting atmosphere, coupled with amenities like saunas and steam rooms, ensures a relaxing experience. Guests appreciate the cleanliness and the quality of treatments, often describing it as one of the best they've experienced.

The gym, though small, is well-equipped and functional, meeting guests' fitness needs during their stay. Its cleanliness and the quality of equipment are frequently praised.

The rooftop pool is a cherished amenity, providing a clean and refreshing escape with picturesque views of Hanoi. Despite its smaller size, guests appreciate its inviting nature and the complementing rooftop bar that enhances the experience.

Families find Meritel Hanoi to be an ideal destination with spacious and well-laid-out rooms that comfortably accommodate parents and children. The family-friendly environment, along with thoughtful touches like room upgrades and a calm ambiance, make it a highly recommended choice for family vacations.

The beds at Meritel Hanoi consistently receive high praise for their comfort with many guests describing their sleep experience as exceptionally comfortable. Large, king-sized beds with high-quality bedding contribute to a relaxing rest, making it a noteworthy feature of the hotel.

Overall, Meritel Hanoi offers an outstanding experience with its prime location, exceptional breakfast, delightful dining, clean and comfortable rooms, excellent staff service, reliable WiFi, outstanding spa, functional gym, inviting rooftop pool, family-friendly atmosphere and comfortable beds. It stands out as a top choice for travelers seeking a luxurious and immersive stay in Hanoi.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Hotel with Gym

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types
Deluxe Double Room with Internal Window This double room's standout feature is the rooftop pool. The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The double room provides a minibar, executive lounge access, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Superior Double or Twin Room - No Window The rooftop pool is the standout feature of this twin/double room. Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view.

Executive Room This double room features a rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.

Junior Suite The rooftop pool is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Boasting a balcony with city views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.

Meritel Suite Guests will have a special experience as the double room offers a rooftop pool. The spacious double room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Grand Terrace This double room features a rooftop pool. The spacious double room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Family Connecting Suite The rooftop pool is a top feature of this quadruple room. The spacious quadruple room features air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.

Old Quarter Suite The rooftop pool is the standout feature of this double room. The spacious double room features air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Guest Reviews
Location
Meritel Hanoi enjoys a prime location at the heart of the city's historic Old Quarter, making it an ideal base for exploring. Guests have consistently praised the hotel's fantastic, perfect and unbeatable location, which allows easy access to a wide array of shops, eateries and cultural sites. The central position means that iconic landmarks such as Hoan Kiem Lake, Train Street and a multitude of restaurants and cafes are just a stone's throw away. Travelers have highlighted the convenience of being within walking distance to major tourist attractions and the vibrant nightlife of Hanoi. Nestled in a bustling yet manageable area, the hotel's location is described as excellent, strategic and super central. This superior location enables visitors to comfortably walk to most of Hanoi's attractions, ensuring a rich, immersive experience of the city's historic charm.

Breakfast
Meritel Hanoi's breakfast offerings consistently receive high praise from guests with many lauding the extensive and delicious buffet that caters to a variety of tastes. The breakfast spread is noted for its exceptional quality and a harmonious mix of both Asian and European cuisine, ensuring there's something for everyone. Freshly made items, including eggs and pho, are particularly highlighted and the superb coffee and fresh egg station add an extra touch of excellence.

Guests appreciate the constant variety and freshness of the breakfast options, which slightly change daily to keep things interesting. The buffet's generous selection, ranging from exquisite dishes to simple, good-quality fare, caters to different dietary requirements, although some guests suggest better labelling for vegetarian offerings.

While most reviews are overwhelmingly positive, a few guests mention room for improvement in certain areas, such as the need for more vegan options and better organization during peak times to avoid crowding. Despite minor critiques, the breakfast at Meritel Hanoi remains a standout feature, often described as amazing, top quality and a highlight of their stay.

Dinner
Meritel Hanoi offers a blend of delightful dining experiences and picturesque settings with the standout feature being the rooftop bar. The rooftop bar draws high praise for its stunning views, tasteful cocktails and excellent service, proving to be a favorite spot for guests to unwind. The bar's live violin nights add a touch of elegance and are particularly enjoyed.

Guests found the dinner offerings at the hotel to be flavorful and of high quality, enjoying beautifully presented dishes and delightful cocktails. The beef noodle, chicken noodle with shrimp soup and other varied dishes were particularly noted as delicious. The restaurant’s service and the culinary experience are generally well-regarded with some guests highlighting the excellent à la carte options and reasonable prices for both food and drinks.

However, a few reviews indicated room for improvement. There were mentions of a desire for later pool hours and better room service food quality. Some guests felt portions in the in-house restaurant could be larger and noted that certain dishes, like vegetarian options, were limited. Microwave-heated food and a preference for more exciting flavors were pointed out by some guests.

Despite minor issues, most guests had an overall positive dining experience with the rooftop bar standing out as a particular highlight. For those looking to explore, there are numerous amazing eateries in the nearby old quarter and Train Street, providing affordable and fabulous dining alternatives.

Rooms
Meritel Hanoi offers a splendid experience for travelers with its wonderfully appointed rooms combining modern decor and meticulous attention to detail. Guests frequently highlight the rooms' cleanliness and comfort, consistently noting the spaciousness and inviting ambiance. The hotel features tastefully decorated interiors and beautiful furnishings throughout, creating a luxurious yet cozy atmosphere.

Many appreciate the spacious layouts with ample space for families and large groups to feel comfortable. The rooms come well-equipped with amenities, ensuring a pleasant and hassle-free stay. Beds and pillows receive high praise for their comfort, contributing to a restful sleep experience. Additionally, the rooms are generally well-lit with some boasting large windows offering city views, although a few are noted to lack natural light or have windows facing corridors.

Guests note the impressive soundproofing, ensuring a quiet retreat amidst the bustling city. The hotel’s prime location also receives favorable mentions, making it a great base for exploring Hanoi. The bathrooms, whether described as beautiful or luxurious, add to the high standard of accommodations expected from a boutique hotel.

Overall, the consistent themes of spaciousness, modernity and comfort combined with meticulous cleanliness make Meritel Hanoi a recommended choice for a stay in the city.

Beds
Meritel Hanoi's beds consistently receive high praise from guests, who describe their sleep experience as exceptionally comfortable. The beds are notably large with many king-sized options available, ensuring ample space for a relaxing rest. The quality of the bedding complements the comfort provided by the mattresses with numerous guests highlighting the high-quality materials and luxurious feel. Words like incredibly comfortable, super comfortable and extremely comfortable frequently appear in the reviews, signifying a consistent level of excellence in bed comfort.

While a few guests mentioned that the beds were on the harder side, the overall sentiment remains overwhelmingly positive. Guests appreciate the well-maintained, clean beds and the additional comfort of the pillows, creating an inviting sleep environment. Reviews frequently note that the beds are not saggy, maintaining their supportive structure, which contributes to a great night’s sleep. The combination of spacious, high-quality beds and premium bedding makes Meritel Hanoi a standout choice for those prioritizing comfort in their accommodation.

Cleanliness
Meritel Hanoi has consistently received positive feedback on its cleanliness with numerous guests expressing satisfaction with the hotel's pristine condition. Descriptions such as spotlessly clean, super clean and exceptionally clean are frequently mentioned, highlighting the high standard of hygiene maintained throughout the property. The hotel is also characterized as new, beautiful and modern, contributing to an overall atmosphere that is both aesthetically pleasing and comfortable.

Rooms are notably very clean and well-maintained with guests appreciating the attention to detail in housekeeping. The accommodation is described as spacious, comfortable and equipped with quality modern fittings and comfy bedding. Bathrooms also receive high praise for their cleanliness, ensuring a pleasant stay for all visitors.

The hotel's facilities, including the fitness room, are kept clean and well-maintained, further emphasizing the management's commitment to hygiene. Common areas and even the lobby are meticulously cleaned, adding to the property's inviting and professional atmosphere.

In addition to cleanliness, the hotel features a beautiful design and stylish decor, enhancing the guest experience. The property is described as luxurious, cozy and great value for money with a superb location that makes it even more convenient for travelers. Friendly and pleasant staff also contribute to the overall positive impression, making Meritel Hanoi a top choice for those seeking immaculate cleanliness and comfort during their stay.

Staff
Meritel Hanoi has garnered glowing reviews for its exceptional staff and top-notch service. Guests consistently praise the team for being fantastic, courteous and always smiling, creating a warm and welcoming atmosphere. The friendliness and helpfulness of the staff stand out with numerous mentions of them going above and beyond to meet guests' needs. Specific individuals like Alex, Uyen, Miley and Lukas have been highlighted for their extraordinary assistance and genuine kindness.

Whether it's the reception, front desk, housekeeping or the rooftop bar, the staff's professional and attentive demeanor leaves a lasting impression. Guests appreciate the staff's readiness to offer local recommendations, assist with booking activities and even help with crossing the street, demonstrating an unparalleled level of care and dedication. The warmth, professionalism and enthusiasm of the staff contribute significantly to the delightful experience at Meritel Hanoi, making it a highly recommended destination for travelers seeking exceptional service.

Wi-Fi
The WiFi at Meritel Hanoi receives generally positive feedback from guests with many highlighting the connection as good, reliable and excellent throughout the hotel. The high-speed WiFi is noted as one of the modern amenities provided, allowing seamless communication via WhatsApp with hotel staff. While there are occasional mentions of WiFi issues, these instances appear to be rare and the staff are proactive in addressing and apologizing for any problems. Overall, the WiFi service at Meritel Hanoi is praised for its speed and reliability.

Spa
Meritel Hanoi offers a spa experience that guests consistently describe as exceptional and highly recommended. The hotel provides a generous 20% discount on spa services for its guests, making treatments even more enticing. Visitors often praise the skill and professionalism of the massage therapists, noting that the quality of massages is excellent and the staff go above and beyond to ensure a pleasant experience. The spa, although cozy, is described as elegant and inviting with its classy rooms and dedicated wellness area. Amenities such as sauna and steam rooms add to the overall relaxation.

Guests have expressed complete satisfaction with the spa, describing it as clean, relaxing and one of the best they’ve experienced. Among the popular treatments are shoulder and back massages, which guests find very effective. The atmosphere of the spa contributes to the overall charm, making it a lovely, relaxing spot to unwind after a day exploring Hanoi.

The spa at Meritel Hanoi is highly commended for its amazing facilities and attentive staff. While a few reviews mentioned that better spa options are available nearby, the overwhelming majority adored their spa experience at the hotel. Combining great spa facilities with professional service and attention to detail, Meritel Hanoi ensures that guests feel pampered and rejuvenated.

Gym
The gym at Meritel Hanoi, while small, has received positive feedback from numerous guests for being well-equipped and functional. Many reviews highlight that despite its size, the gym is sufficient for a good workout, boasting clean and well-maintained facilities. Guests have praised the availability of good equipment, making it a decent space to meet fitness needs during their stay. The gym's functionality and cleanliness stand out with some describing it as excellent and top-notch. Overall, the gym at Meritel Hanoi appears to provide a satisfactory fitness experience, complemented by helpful and friendly staff, adding to the commendable facilities of the hotel.

Pool
The rooftop pool at Meritel Hanoi consistently garners positive feedback from guests, highlighting it as a standout feature of the hotel. Described as clean, lovely and delightful, the pool offers a refreshing escape with a picturesque view of Hanoi, making it a perfect spot to cool down and relax. While some note its smaller size and limited seating, this doesn't detract from its appeal, as many appreciate its inviting and well-maintained nature.

The addition of a rooftop bar complements the pool experience, creating a welcoming and enjoyable atmosphere for guests. The combination of stunning city views and the serene pool area makes it a personal highlight for many visitors. Despite its compactness, the pool's aesthetic and functionality, including warm clean water and a quiet, well-appointed environment, impress guests. Overall, the rooftop pool at Meritel Hanoi is a cherished amenity, contributing significantly to the hotel's appeal.

Family
Meritel Hanoi emerges as an ideal destination for families seeking a comfortable and enjoyable stay in Vietnam's capital. Families consistently praised the hotel for its family-friendly environment, highlighting spacious and well-laid-out rooms that accommodate parents and children with ease. The availability of family suites and connecting rooms is particularly appreciated with guests noting the convenience and comfort these options provide.

Parents found the hotel well-equipped to keep their children entertained. The rooftop infinity pool was a hit with kids happily playing and enjoying the amenities. Many guests enjoyed the fantastic facilities at a favorable price, contributing to the overall positive experience.

Service at Meritel Hanoi stands out with staff described as wonderful and helpful, often going the extra mile to assist with tour arrangements and other needs. The family-friendly atmosphere is further enhanced by the hotel's thoughtful touches, such as room upgrades and maintaining a calm, relaxing ambiance, despite occasional noise from other guests' children.

Families looking for a comfortable, accommodating and well-serviced hotel in Hanoi will find Meritel Hanoi to be a recommended choice that sets a high standard for family vacations.

Business
Meritel Hanoi stands out as an excellent choice for business travelers seeking a blend of efficient service and comfortable accommodation. The hotel's location is noted as ideal for both leisure and business purposes, making it convenient for those who need to balance work commitments with leisure activities. The staff consistently receive praise for their helpfulness and professionalism, efficiently managing business needs and offering warm, genuine service.

The hotel is particularly well-equipped for business stays, boasting good Wi-Fi and meeting rooms, along with the added convenience of printing and scanning documents at no extra charge. The front desk is proactive in assisting with bookings and local tours, adding to the overall ease of organizing business appointments and leisure activities.

The rooms are clean and comfortable, providing a conducive environment for relaxation after a busy day. Guests particularly appreciate the well-maintained business amenities and the location, which is convenient for office purposes and business travel.

Meritel Hanoi emerges as a superb option for business trips and meetings, combining excellent facilities with a staff that goes the extra mile to ensure a pleasant and productive stay.

Outdoor Pool
The outdoor pool at Meritel Hanoi consistently garners attention in guest reviews for its charm and appeal. Visitors frequently laud the rooftop pool, highlighting its beautiful and comfortable environment. Many appreciate the wonderful views over Hanoi that the pool offers, making it an exceptional spot for relaxation. Though small in size, the rooftop pool provides a refreshing cool-down and its well-maintained surroundings contribute to a delightful experience.

Guests specifically enjoy the comfortable poolside seating, though some note that it is limited, necessitating an early arrival to secure a good spot. The presence of a lovely rooftop bar adjacent to the pool is a recurring positive, adding to the overall ambiance and appeal of the area.

A few reviews mention a larger pool as well, but the rooftop pool remains a focal point for many, described variously as great, nice and even a game changer in terms of enhancing the stay at the hotel. Overall, the rooftop pool at Meritel Hanoi offers a picturesque and relaxing retreat with the added benefit of a charming rooftop bar, despite some constraints on seating availability.

Honeymoon
Meritel Hanoi offers a delightful setting for a romantic honeymoon. Guests have praised the hotel for its intimate atmosphere, especially highlighting the lovely couples massage packages. The honeymoon suite is beautifully decorated with thoughtful touches that make for a memorable stay. Many visitors appreciated the complimentary room upgrades provided for honeymooners, enhancing their overall experience. The staff receive high marks for their excellent service, ensuring rooms are kept very clean and attending to the needs of newlyweds. The hotel's great location adds to its appeal, making it a wonderful destination for those celebrating their honeymoon.

Romantic
Meritel Hanoi emerges as an ideal destination for couples seeking a romantic retreat. The hotel’s ambiance is enchanting with a lovely rooftop and a cozy pool area that adds to its charm. Guests consistently highlight the romantic atmosphere throughout their stay, from delightful romantic touches in the rooms to special setups like rose petals on the bed for anniversaries. Comfort is a constant theme with well-appointed rooms that create a haven for relaxation.

The combination of a great location and super-friendly staff enhances the overall experience. Dining at Meritel Hanoi is equally noteworthy with guests praising the lovely romantic meals available. The hotel excels in creating a memorable setting for romantic getaways, marking itself as a top choice for honeymooners and couples alike.


Yes, Meritel Hanoi has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Meritel Hanoi.

No, Meritel Hanoi doesn't allow dogs.

No, parking facilities aren't available at Meritel Hanoi.

Yes, Meritel Hanoi has a gym.

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